Name: Fairmont Mayakoba Riviera Maya - All Inclusive
Address: Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.7

Guest reviews

8.7

Fabulous

Based on 152 verified reviews

Who stays here?

Business

10%

Couple

38%

Family

41%

Group

7%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Fairmont Mayakoba Riviera Maya - All Inclusive, guests often praise the scenic setting, friendly staff, tasty food, and comfortable rooms, while recurring drawbacks include reduced dining during renovations, reservation waits, and slower pool or beach service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Jayma Calgiano

17 Feb 2026

·

Stayed 3 nights

Spotless, fantastic service, gorgeous spaces, the staff are amazing, but tips are not included in the all inclusive expense which was disappointing.

10

Valeriy

7 Jan 2026

·

Stayed 5 nights

Exceptional stay! Super clean rooms and grounds, great cocktails, beautiful well kept grounds, delicious food (better than any other all inclusive resort) incredible nature, all green around, and most importantly top service. Breakfast buffet was OK, when it was hosted in the Italian restaurant the options were underwhelming, when it was moved to its main location (Mexican restaurant?) it got better but was still just OK. I also wish they had more activities for kids (outside of kids club). But these are just minor things. Would definitely stay again!

10

Levi

8 Dec 2025

·

Stayed 3 nights

Staff was amazing, room was great and the weather was perfect

10

Rigoberto

27 Oct 2025

·

Stayed 4 nights

Great overall

10

Gabor J

23 Oct 2025

·

Stayed 4 nights

Amazing! Would definitely come back! Service was incredible! Shout out to Oscar at Hix and Gilberth at the beach!

Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, Quintana Roo, Mexico

Location

Located in Playa del Carmen, Fairmont Mayakoba Riviera Maya - All Inclusive is in the entertainment district and on the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Traveling with kids? Consider Temazcal Natura, or check out an event or a game at Mario Villanueva Stadium Madrid. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 12:00

Before 12:00

FAQs

Yes, free parking is available on-site.

A buffet breakfast is offered, with a fee of approximately USD 41 for adults and USD 35 for children. Serving hours are not specified.

Yes, pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

Check-in time starts at 15:00 and ends at 12:00. Check-out time is at 12:00. Early or late check-in/check-out may be available upon request.

Yes, airport shuttle services are available at a fee of USD 256.00 per vehicle for a roundtrip, accommodating a maximum of 2 guests.

The property offers wheelchair-accessible registration desk, meeting spaces, and limited wheelchair accessibility throughout. Wheelchairs are available on-site.

The property is located in Playa del Carmen, on the beach and in the entertainment district. It is near Playa del Carmen Main Beach and Maroma Beach, with attractions like Xplor Theme Park and Xcaret Eco Theme Park nearby.

Yes, there are 5 outdoor swimming pools, including a children's pool. Pool access is available from 6:00 AM to 8:00 PM.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Rollaway beds are available for a fee of USD 55.00 per night. Advance request or confirmation may be required.

Fairmont Mayakoba Riviera Maya - All Inclusive

Amenities

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