Elysium Noosa Resort - MGallery Collection

Perfect in every way Thanks to Eamonn

service at pool non existent Room not set up for 3… towels, bed cups glasses etc tea coffee milk etc not topped up bin overflowing and not emptied Had to constantly ask reception for items water not replaced daily. no turn down on 3rd night Hotel bar closed entire 3 nights Although recently renovated the beds were unbearably uncomfortable with old mattresses and awful lumpy pillows

Everything at this hotel was 10/10 including the staff

Room was lovely and spacious, very comfortable bed. I found that the staff on the front desk ignored me a couple of times when I wanted to ask something, they were not with other customers at the time. They were talking to each other, I waited a while and then gave up. Unfortunately when we stayed there was lots of building work going on and it was very noisy and not very relaxing. I felt that there should be a discount on the price of the room because of this or maybe a complimentary breakfast.

What an incredible stay. From the very start meeting the incredibly charming & lovely Micheal on the front door dealing with our car, he went above & beyond, a true legend. To the champagne on arrival, the outstanding room & pool then to top it off, cause it was my 50th the room had chocolates, card, gifts & spa treatments for me & my guest as a generous gift. A true 5* experience from start to end.