Courtyard Des Moines West-Jordan Creek

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Extremely clean, fully functional venue close to everything. The staff was exceptional. Unfortunately, the Starbucks coffee was very UN-Starbucks like and we ended up throwing away $15 worth of coffee. That has never happened to us as regular Starbucks customers.

The hotel was nice. The staff was very friendly, including at the reception desk and at the Bistro. Phillip the person at the reception desk at night saved the day. Our keyless lock was dead and he manually unlocked the door.

Total of 3 rooms in 3 nights. The first one the heat kicked on and sounded like a train was coming through. Moved rooms. The second one the refrigerator was malfunctioning and clicked and clicked for hours. Finally got in a room my last night and actually wasn’t bad except the shampoo holder was broken from the wall and just sitting on the side of the tub. Gabby at the front desk did her absolute best to accommodate all the issues. She was friendly, courteous and extremely helpful as much as she could be. The hotel itself was clean and appeared well kept. I personally just didn’t get the rest I came to get. Back to the hustle and bustle of life without the results from this minor weekend getaway I hoped for.