Pullman Paris La Défense

Bad experience

Top

We booked a Défense view room at the Mercure Hotel in La Défense via Hotels.com. Upon arrival, we were given a room on the 4th floor with no Défense view—only tall buildings right in front. After insisting, we got moved to the 17th floor, which was slightly better, but still not the view we paid for. Additionally, we pre-ordered two breakfast boxes for our early departure. In the morning, we only received one, and it didn’t match our order. When we mentioned it, they apologized, but there was no solution as we were leaving. Lastly, although this is marketed as a 5-star hotel, based on my experience, it felt more like a 3-star stay.

Le sauna est HS Le batiment est propre mais vieillissant Le petit déjeuner 10 min de queue pour peu de chose à manger (pas très propre) Machine en pannes pour les jus, machine à café saturée... Les serveurs du bar ne savent pas faire un cocktail

Nice, perfect. Go for this. 40 Euro with Uber to centrum. lots of restaurants. big shopping center,,massive. When using Uber be sure to tell driver the hotelname.