Best Western The Grand Hotel Hartlepool
88 US$
/nat
Gennemsnit for oktober
Priser på Best Western The Grand Hotel Hartlepool
Vælg datoer for at se priser og tilgængelighed
88 US$
/nat
Gennemsnit for oktober
Gennemsnitlige månedlige priser
På Best Western The Grand Hotel Hartlepool ligger prisen pr. nat i gennemsnit på 64 US$ i den billigste måned (december) og 95 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 69 US$ |
| februar | 75 US$ |
| marts | 80 US$ |
| april | 80 US$ |
| maj | 74 US$ |
| juni | 83 US$ |
| juli | 81 US$ |
| august | 95 US$ |
| september | 94 US$ |
| oktober | 88 US$ |
| november | 67 US$ |
| december | 64 US$ |
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okt. · 88 US$
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Dyrest: august (ca. 95 US$)
Billigst: december (ca. 64 US$)
Om dette overnatningssted
Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Faciliteter
Gør brug af praktiske faciliteter, såsom gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og vaskeri. Dette hotel tilbyder arrangementfaciliteter, såsom konferencelokaler og mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Få stillet sulten med aftensmad på The Grand Reastaurant, en restaurant, som specialiserer sig i britiske retter, eller bliv på værelset, og nyd godt af roomservice døgnet rundt. Afslut dagen med en drink eller to i baren/loungen. Morgenmad tilberedt efter bestilling serveres på hverdage fra kl. 07.00 til kl. 09.30 og i weekenderne fra kl. 08.00 til kl. 10.00 mod et gebyr.
Værelser
Du vil helt sikkert føle dig hjemme i et af stedets 48 værelser. Med gratis Wi-Fi kan du altid komme på nettet, og satellitkanaler sørger for underholdningen. Værelset har et privat badeværelse, der indeholder dybe badekar og brusehoved med spredningseffekt. Faciliteter inkluderer skriveborde og kaffe-/temaskiner, og rengøring udføres dagligt.
Lokation
Med et ophold ved Best Western The Grand Hotel Hartlepool har du en central base i Hartlepool, kun 5 minutters gang fra Hartlepool Kunstgalleri og 5 minutters gang fra Milll House Leisure Centre. Dette hotel ligger 43 km fra North York Moors National Park og 0,5 km fra Victoria Park.
I nærheden
Hartlepool Kunstgalleri(0.2 mil)
Milll House Leisure Centre(0.3 mil)
Victoria Park(0.3 mil)
Hartlepool Maritime Experience(0.5 mil)
Hartlepool Museum(0.5 mil)
Monkey Statue(0.9 mil)
Ward Jackson Park(1.3 mil)
Summerhill Besøgscenter(1.7 mil)
Summerhill Country Park(1.7 mil)
Seaton Carew Strand(2.3 mil)
North Sands(2.3 mil)
Hartlepool Dokker(2.3 mil)
Fish Sands(2.6 mil)
Seaton Carew Golf Club(2.8 mil)
Heugh Batteriet's Museum(2.8 mil)
Den nærmeste store lufthavn er Durham (MME-Teesside Intl.)(23.1 mil)
Parkering
Restaurant
Ikkerygerværelser
Renseri
Rengøring
Beværtningsfaciliteter
Lokation
Swainson Street, England, Storbritannien
Hartlepool Kunstgalleri (0.2 mil)
Milll House Leisure Centre (0.3 mil)
Victoria Park (0.3 mil)
Hartlepool Maritime Experience (0.5 mil)
Hartlepool Museum (0.5 mil)
Monkey Statue (0.9 mil)
Værelsesmuligheder
2
Familieværelse - flere senge - ikke-ryger
1 Dobbeltseng
og 1 Enkeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Dybt badekar
1
Suite - 1 dobbeltseng - ikke-ryger
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Dybt badekar
1
Standardværelse - 1 dobbeltseng - ikke-ryger
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Dybt badekar
2
Superior-værelse - 1 dobbeltseng - ikke-ryger
1 Dobbeltseng
Sover 2
OpvarmningWi-Fi (Gratis)Dybt badekar
2
Standardværelse - 2 enkeltsenge - ikke-ryger
2 Enkeltsenge
Sover 2
OpvarmningWi-Fi (Gratis)Dybt badekar
2
Standardværelse - 1 enkeltseng - ikke-ryger
1 Enkeltseng
OpvarmningWi-Fi (Gratis)Dybt badekar
Gæsteanmeldelser af Best Western The Grand Hotel Hartlepool
7.5
God
Baseret på 405 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Ud fra de seneste anmeldelser af Best Western The Grand Hotel Hartlepool fremhæver gæsterne venligt personale, central beliggenhed og ofte rummelige værelser, mens de bemærker varierende rengøringsstandard, ujævn varme og varmt vand, mindre vedligeholdelsesproblemer og lejlighedsvis støj fra gaden eller baren.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
Hvad siger gæsterne
Ud fra de seneste anmeldelser af Best Western The Grand Hotel Hartlepool fremhæver gæsterne venligt personale, central beliggenhed og ofte rummelige værelser, mens de bemærker varierende rengøringsstandard, ujævn varme og varmt vand, mindre vedligeholdelsesproblemer og lejlighedsvis støj fra gaden eller baren.
Adskillige anmeldelser nævner begrænset eller besværlig parkering og periodiske driftsstop for elevatoren under renoveringsarbejde. Morgenmaden er generelt godt anmeldt, og Mumbai-restauranten nedenunder roses ofte, selvom nogle gæster oplevede inkonsekvente drikkevarer eller varme retter. Forvent et centralt og enkelt ophold med hjælpsomt personale og varierende værelseskvalitet.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Parkering er begrænset eller besværlig, og elevatoren var lejlighedsvis ude af drift under renoveringsarbejde. Barbetjeningen var upålidelig, med rapporter om lukninger eller mangel på varer.
Relaterede gæsteanmeldelser
2
SHIRLEY
6. maj 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8. sep. 2025
·
Overnattede 1 nat
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12. maj 2025
·
Overnattede 2 nætter
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26. mar. 2025
·
Overnattede 1 nat
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3. nov. 2024
·
Overnattede 5 nætter
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3. nov. 2025
·
Overnattede 1 nat
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7. feb. 2024
·
Overnattede 1 nat
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7. feb. 2024
·
Overnattede 2 nætter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17. jul. 2025
·
Overnattede 8 nætter
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19. dec. 2025
·
Overnattede 4 nætter
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Rengøringsstandarden er ujævn: nogle værelser beskrives som rene, mens andre nævner støvede eller beskidte områder, beskidte badeværelser og tilsyn fra rengøringspersonalet.
Relaterede gæsteanmeldelser
6
Maureen
20. sep. 2025
·
Overnattede 2 nætter
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15. jan. 2026
·
Overnattede 1 nat
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29. jun. 2025
·
Overnattede 1 nat
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12. jan. 2026
·
Overnattede 1 nat
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15. okt. 2024
·
Overnattede 1 nat
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27. jan. 2025
·
Overnattede 1 nat
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7. aug. 2025
·
Overnattede 2 nætter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9. dec. 2024
·
Overnattede 1 nat
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29. nov. 2025
·
Overnattede 4 nætter
Great large and clean room.
Great large and clean room.
4
Andrew
3. dec. 2025
·
Overnattede 1 nat
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Mange værelser er rummelige og komfortable. Gengangende problemer inkluderer undersized 'dobbelt' senge, problemer med temperatur og varmt vand, svage brusere, ødelagte inventar eller vinduer, støj og ustabil TV- eller Wi-Fi-forbindelse.
Relaterede gæsteanmeldelser
4
Jackie
5. jan. 2026
·
Overnattede 2 nætter
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12. dec. 2025
·
Overnattede 4 nætter
Clean spacious room.
Clean spacious room.
4
Philip
12. jan. 2026
·
Overnattede 1 nat
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7. aug. 2025
·
Overnattede 2 nætter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3. nov. 2025
·
Overnattede 1 nat
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6. nov. 2025
·
Overnattede 3 nætter
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23. nov. 2025
·
Overnattede 1 nat
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3. dec. 2025
·
Overnattede 1 nat
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6. sep. 2024
·
Overnattede 1 nat
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7. feb. 2024
·
Overnattede 2 nætter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Feedbacken vedrørende servicen er blandet: mange gæster fremhæver venligt og hjælpsomt personale og imødekommende svar, men andre rapporterer om fraværende eller overbebyrdet personale, langsom barbetjening samt problemer med ind-/udcheckning eller adgang.
Relaterede gæsteanmeldelser
4
Geoffrey
9. nov. 2025
·
Overnattede 2 nætter
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17. feb. 2024
·
Overnattede 2 nætter
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30. jan. 2024
·
Overnattede 4 nætter
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9. maj 2024
·
Overnattede 1 nat
The staff are amazing
The staff are amazing
10
ROBERT
29. mar. 2025
·
Overnattede 1 nat
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14. sep. 2025
·
Overnattede 1 nat
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21. jun. 2024
·
Overnattede 3 nætter
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8. jan. 2025
·
Overnattede 1 nat
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3. nov. 2024
·
Overnattede 5 nætter
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9. dec. 2024
·
Overnattede 1 nat
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Centralt og bekvemt i forhold til tog, busser, butikker og marinaen, selvom nogle gæster bemærkede gadestøj og lejlighedsvis bekymring om det umiddelbare område. Samlet set passer det rejsende, der ønsker nem adgang til byen.
Relaterede gæsteanmeldelser
6
Norman
21. aug. 2025
·
Overnattede 7 nætter
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6. maj 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25. maj 2024
·
Overnattede 2 nætter
Very central and convenient
Very central and convenient
6
Christopher
9. jan. 2025
·
Overnattede 1 nat
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9. mar. 2025
·
Overnattede 1 nat
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7. aug. 2025
·
Overnattede 2 nætter
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13. maj 2024
·
Overnattede 1 nat
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1. jul. 2024
·
Overnattede 2 nætter
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28. jun. 2024
·
Overnattede 1 nat
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7. feb. 2024
·
Overnattede 2 nætter
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden roses bredt, og flere fremhæver gode muligheder, selvom nogle nævner vandede drikkevarer eller kolde retter. Hotellets Mumbai-restaurant modtager konsekvent positiv feedback.
Relaterede gæsteanmeldelser
8
Keith
27. dec. 2024
·
Overnattede 1 nat
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21. sep. 2025
·
Overnattede 1 nat
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28. jul. 2025
·
Overnattede 2 nætter
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14. apr. 2025
·
Overnattede 1 nat
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12. maj 2025
·
Overnattede 2 nætter
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29. mar. 2025
·
Overnattede 1 nat
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11. aug. 2024
·
Overnattede 1 nat
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1. jul. 2024
·
Overnattede 2 nætter
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3. aug. 2024
·
Overnattede 1 nat
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7. dec. 2024
·
Overnattede 1 nat
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
6
Claus
30. jun. 2025
·
Overnattede 4 nætter
Fremragende beliggenhed, og hyggeligt, værelserne var fine, men der lugtede kemisk på gangen og dårligt indeklima. Man kunne ikke åbne et vindue og der var ingen aircondition.
Fremragende beliggenhed, og hyggeligt, værelserne var fine, men der lugtede kemisk på gangen og dårligt indeklima. Man kunne ikke åbne et vindue og der var ingen aircondition.
4
Matthew
for 3 uger siden
·
Overnattede 1 nat
Very tired, the rooms are a good size but definitely needs a refurbishment and a dust in places!
Very tired, the rooms are a good size but definitely needs a refurbishment and a dust in places!
6
Richard
16. sep. 2026
·
Overnattede 1 nat
Trouble getting hot water late in the evening for a shower. Was ok in the morning.
Trouble getting hot water late in the evening for a shower. Was ok in the morning.
10
Paul
13. sep. 2026
·
Overnattede 1 nat
Anther great room, spacious and clean.
Anther great room, spacious and clean.
4
Joanne
13. sep. 2026
·
Overnattede 1 nat
the hotel is in a great location, only a few mins walk from the train station and shopping centre, however, ti is tired and looks old. The rooms are spacious but mine had peeling wallpaper, damp patches, broken lights and a TV that didn't work. The kettle was dirty with really bad limescale all over it. The bathroom was dirty and the hand soap dispenser was empty. It has a lot of potential, but it needs completely refurbishing and a deep clean. It was not worth £99! A £50 price mark would have made more sense.
the hotel is in a great location, only a few mins walk from the train station and shopping centre, however, ti is tired and looks old. The rooms are spacious but mine had peeling wallpaper, damp patches, broken lights and a TV that didn't work. The kettle was dirty with really bad limescale all over it. The bathroom was dirty and the hand soap dispenser was empty. It has a lot of potential, but it needs completely refurbishing and a deep clean. It was not worth £99! A £50 price mark would have made more sense.
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Indtjekning
Udtjekning
Fra 15:00 til 23:00
Før 11:00
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Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-20: 125.70866881736755USD
- 2026-10-21: 98.75215145645141USD
- 2026-10-22: 107.37332219512939USD
- 2026-10-23: 95.39679833839416USD
- 2026-10-24: 112.45825344154358USD
- 2026-10-25: 103.12158402740478USD
- 2026-10-26: 94.64340504730224USD
- 2026-10-27: 95.76858890808106USD
- 2026-10-28: 96.33400022529602USD
- 2026-10-29: 105.12527682563781USD
- 2026-10-30: 98.13551128074646USD
- 2026-10-31: 88.40657860656738USD
- 2026-11-01: 100.13455080528259USD
- 2026-11-02: 103.76508121925353USD
- 2026-11-03: 104.10513012084961USD
- 2026-11-04: 100.02453473213195USD
- 2026-11-05: 91.00322530334472USD
- 2026-11-06: 90.96321400520324USD
- 2026-11-07: 95.7039058328247USD
- 2026-11-08: 85.6824510635376USD
- 2026-11-09: 92.74347253990173USD
- 2026-11-10: 99.98712858169556USD
- 2026-11-11: 95.40640482055663USD
- 2026-11-12: 87.93277593727112USD
- 2026-11-13: 94.98380530105591USD
- 2026-11-14: 113.8265387171173USD
- 2026-11-15: 85.75908868171692USD
- 2026-11-16: 92.79348452018738USD
- 2026-11-17: 102.12484080413817USD
- 2026-11-18: 94.64375639945983USD
- 2026-11-19: 86.86262582176208USD
- 2026-11-20: 95.69390515068054USD
- 2026-11-21: 101.69477719367981USD
- 2026-11-22: 82.66201367774963USD
- 2026-11-23: 95.03380871177673USD
- 2026-11-24: 102.7449259449005USD
- 2026-11-25: 98.66433912574767USD
- 2026-11-26: 87.39111945373534USD
- 2026-11-27: 108.26573096672058USD
- 2026-11-28: 107.98569472755432USD
- 2026-11-29: 87.75275508911132USD
- 2026-11-30: 93.98365996055603USD
- 2026-12-01: 90.64317503746032USD
- 2026-12-02: 90.64317503746032USD
- 2026-12-03: 77.95132389656067USD
- 2026-12-04: 75.89102912269593USD
- 2026-12-05: 86.29776295669555USD
- 2026-12-06: 85.33240147979735USD
- 2026-12-07: 89.7130344719696USD
- 2026-12-08: 89.8030491808319USD
- 2026-12-09: 86.98264257705688USD
- 2026-12-10: 77.98133451255798USD
- 2026-12-11: 77.87131843940735USD
- 2026-12-12: 95.99275158462524USD
- 2026-12-13: 77.98133451255798USD
- 2026-12-14: 76.99118985420226USD
- 2026-12-15: 91.98336927955627USD
- 2026-12-16: 86.98264257705688USD
- 2026-12-17: 85.62243840110779USD
- 2026-12-18: 76.98118917205811USD
- 2026-12-19: 80.98177053405762USD
- 2026-12-20: 77.98133451255798USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Få flere oplysninger om Best Westerns privatlivspolitik på https://www.bestwestern.dk/legal/privacy-policy.
- Gebyr for morgenmad tilberedt efter bestilling: 9.50 GBP pr. person (cirkapriser)
- Tillægsgebyr for kæledyr: GBP 10.00 pr. kæledyr pr. nat
- Der opkræves ikke gebyrer for servicedyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
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