Best Western The Grand Hotel Hartlepool
88 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
88 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Best Western The Grand Hotel Hartlepool, los precios por noche son de 64 US$ de media en el mes más barato (diciembre) y de 88 US$ en el mes más caro (septiembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 69 US$ |
| febrero | 75 US$ |
| marzo | 80 US$ |
| abril | 80 US$ |
| mayo | 74 US$ |
| junio | 83 US$ |
| julio | 81 US$ |
| agosto | 87 US$ |
| septiembre | 88 US$ |
| octubre | 88 US$ |
| noviembre | 67 US$ |
| diciembre | 64 US$ |
E
F
M
A
M
J
J
A
sept · 88 US$
S
O
N
D
Más caro: septiembre (aprox. 88 US$)
Más barato: diciembre (aprox. 64 US$)
Acerca de esta propiedad
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, servicios de conserjería o servicio de celebración de bodas.
Servicios
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis, servicios de conserjería o servicio de celebración de bodas.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y una lavandería a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Si quieres tomar una deliciosa cena, encontrarás numerosas opciones deliciosas en The Grand Reastaurant, un restaurante especializado en cocina británica, aunque también puedes llamar al servicio de habitaciones las 24 horas. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. El desayuno a la carta, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 09:30, mientras que los fines de semana el horario es de 08:00 a 10:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 48 habitaciones. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado está provisto de bañera profunda y cabezal de ducha tipo lluvia. Entre las comodidades, se incluyen escritorio y cafetera y tetera, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en Best Western The Grand Hotel Hartlepool, disfrutarás de una fantástica ubicación en pleno centro de Hartlepool, a menos de diez minutos a pie de Milll House Leisure Centre y Victoria Park. Además, este hotel se encuentra a 43 km de Parque Nacional North York Moors y a 1 km de Hartlepool Maritime Experience.
Qué hay cerca
Milll House Leisure Centre(0.3 millas)
Victoria Park(0.3 millas)
Hartlepool Maritime Experience(0.5 millas)
Museo de Hartlepool(0.5 millas)
Monkey Statue(0.9 millas)
Parque Ward Jackson(1.3 millas)
Centro de visitantes Summerhill(1.7 millas)
Summerhill Country Park(1.7 millas)
Playa de Seaton Carew(2.3 millas)
North Sands(2.3 millas)
Fish Sands(2.6 millas)
Museo de la Batería de Heugh(2.8 millas)
North Gare Sands(4.2 millas)
Granja de animales infantil Tweddle(4.7 millas)
Hartlepool Power Station(4.9 millas)
El aeropuerto más cercano se encuentra en Durham (MME-Teesside Intl.)(23.1 millas)
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Ubicación
Swainson Street, Inglaterra, Reino Unido
Milll House Leisure Centre (0.3 millas)
Victoria Park (0.3 millas)
Hartlepool Maritime Experience (0.5 millas)
Museo de Hartlepool (0.5 millas)
Monkey Statue (0.9 millas)
Parque Ward Jackson (1.3 millas)
Reseñas de los huéspedes
7.6
Bueno
Basado en 403 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Según las reseñas recientes del Best Western The Grand Hotel Hartlepool, los huéspedes elogian el personal amable, la ubicación céntrica y las habitaciones a menudo espaciosas, al tiempo que señalan una limpieza irregular, calefacción y agua caliente inconsistentes, pequeños problemas de mantenimiento y ruido ocasional procedente de la calle o del bar.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Según las reseñas recientes del Best Western The Grand Hotel Hartlepool, los huéspedes elogian el personal amable, la ubicación céntrica y las habitaciones a menudo espaciosas, al tiempo que señalan una limpieza irregular, calefacción y agua caliente inconsistentes, pequeños problemas de mantenimiento y ruido ocasional procedente de la calle o del bar.
Varias reseñas mencionan estacionamiento limitado o complicado y fallas periódicas del ascensor durante las obras. El desayuno generalmente es muy apreciado y el restaurante Mumbai de la planta baja recibe elogios frecuentes, aunque algunos comensales encontraron que las bebidas o los platos calientes eran inconsistentes. Espere una estancia céntrica y sin lujos, con un personal atento y una calidad variable de las habitaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El estacionamiento es limitado o complicado y el ascensor estuvo fuera de servicio en ocasiones durante las obras. El servicio de bar fue poco fiable, con cierres o falta de existencias.
Reseñas de huéspedes relacionadas
2
SHIRLEY
6 may 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
6
Ashley
8 sept 2025
·
Se alojó 1 noche
Ok place to stay lack of secure parking
Ok place to stay lack of secure parking
6
richard kevin
12 may 2025
·
Se alojó 2 noches
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
6
Nigel
26 mar 2025
·
Se alojó 1 noche
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it
6
Norman
3 nov 2024
·
Se alojó 5 noches
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
2
Barbara
3 nov 2025
·
Se alojó 1 noche
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
8
paul
7 feb 2024
·
Se alojó 1 noche
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.
8
Jonghyun
7 feb 2024
·
Se alojó 2 noches
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
4
Glyn
17 jul 2025
·
Se alojó 8 noches
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got
10
Paul
19 dic 2025
·
Se alojó 4 noches
Clean room very helpful staff. Convenient parking
Clean room very helpful staff. Convenient parking
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente: se informa que algunas habitaciones están limpias, mientras que otras señalan áreas polvorientas o sucias, baños descuidados y descuidos de la limpieza.
Reseñas de huéspedes relacionadas
6
Maureen
20 sept 2025
·
Se alojó 2 noches
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again
10
Stephen
15 ene 2026
·
Se alojó 1 noche
Clean rooms great staff. But heating not the best with a very small radiator
Clean rooms great staff. But heating not the best with a very small radiator
4
callum
29 jun 2025
·
Se alojó 1 noche
Rust in kettle. Dirty towels. Very low water pressure.
Rust in kettle. Dirty towels. Very low water pressure.
4
Philip
12 ene 2026
·
Se alojó 1 noche
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
4
Margaret
15 oct 2024
·
Se alojó 1 noche
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .
2
Christopher
27 ene 2025
·
Se alojó 1 noche
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.
6
Nichola
7 ago 2025
·
Se alojó 2 noches
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
4
Rollon
9 dic 2024
·
Se alojó 1 noche
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
10
Paul
29 nov 2025
·
Se alojó 4 noches
Great large and clean room.
Great large and clean room.
4
Andrew
3 dic 2025
·
Se alojó 1 noche
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Muchas habitaciones son espaciosas y confortables. Los problemas recurrentes incluyen camas 'dobles' más pequeñas de lo esperado, problemas de temperatura y agua caliente, duchas débiles, accesorios o ventanas rotos, ruido y cobertura de TV o Wi-Fi irregular.
Reseñas de huéspedes relacionadas
4
Jackie
5 ene 2026
·
Se alojó 2 noches
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.
10
Paul
12 dic 2025
·
Se alojó 4 noches
Clean spacious room.
Clean spacious room.
4
Philip
12 ene 2026
·
Se alojó 1 noche
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels
6
Nichola
7 ago 2025
·
Se alojó 2 noches
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
2
Barbara
3 nov 2025
·
Se alojó 1 noche
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.
4
Ashleigh
6 nov 2025
·
Se alojó 3 noches
No Wi-Fi access throughout stay
No Wi-Fi access throughout stay
6
Paul
23 nov 2025
·
Se alojó 1 noche
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.
4
Andrew
3 dic 2025
·
Se alojó 1 noche
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.
6
John
6 sept 2024
·
Se alojó 1 noche
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,
8
Jonghyun
7 feb 2024
·
Se alojó 2 noches
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Las opiniones sobre el servicio son variadas: muchos huéspedes destacan a un personal amable y servicial y a respuestas atentas, pero otros informan de la ausencia de personal o su sobrecarga de trabajo, lentitud en el servicio de bar y problemas de registro de entrada/salida o acceso.
Reseñas de huéspedes relacionadas
4
Geoffrey
9 nov 2025
·
Se alojó 2 noches
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good
4
Kath
17 feb 2024
·
Se alojó 2 noches
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.
10
James
30 ene 2024
·
Se alojó 4 noches
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous
10
Shane
9 may 2024
·
Se alojó 1 noche
The staff are amazing
The staff are amazing
10
ROBERT
29 mar 2025
·
Se alojó 1 noche
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
10
Reena
14 sept 2025
·
Se alojó 1 noche
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.
6
David
21 jun 2024
·
Se alojó 3 noches
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact
10
Sue
8 ene 2025
·
Se alojó 1 noche
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.
6
Norman
3 nov 2024
·
Se alojó 5 noches
Poor attitude to service,bar often closed,was better last visit.Not impressed.
Poor attitude to service,bar often closed,was better last visit.Not impressed.
4
Rollon
9 dic 2024
·
Se alojó 1 noche
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Céntrico y conveniente para trenes, autobuses, tiendas y el puerto deportivo, aunque algunos huéspedes notaron ruido de la calle y algunas preocupaciones sobre la zona inmediata. En general, se adapta a los viajeros que desean un fácil acceso al centro de la ciudad.
Reseñas de huéspedes relacionadas
6
Norman
21 ago 2025
·
Se alojó 7 noches
The Grand is very good for busses with several stops right outside the hotel.
The Grand is very good for busses with several stops right outside the hotel.
2
SHIRLEY
6 may 2024
·
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.
8
Paul
25 may 2024
·
Se alojó 2 noches
Very central and convenient
Very central and convenient
6
Christopher
9 ene 2025
·
Se alojó 1 noche
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.
10
Paul
9 mar 2025
·
Se alojó 1 noche
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.
6
Nichola
7 ago 2025
·
Se alojó 2 noches
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.
10
Irene
13 may 2024
·
Se alojó 1 noche
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%
10
Dawn
1 jul 2024
·
Se alojó 2 noches
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
8
Steve
28 jun 2024
·
Se alojó 1 noche
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.
8
Jonghyun
7 feb 2024
·
Se alojó 2 noches
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno es ampliamente elogiado, y muchos señalan una buena variedad, aunque algunos mencionan bebidas aguadas o platos fríos. El restaurante Mumbai en las instalaciones recibe comentarios positivos constantes.
Reseñas de huéspedes relacionadas
8
Keith
27 dic 2024
·
Se alojó 1 noche
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.
8
Bryan
21 sept 2025
·
Se alojó 1 noche
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!
8
Paul
28 jul 2025
·
Se alojó 2 noches
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.
10
Paul
14 abr 2025
·
Se alojó 1 noche
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.
6
richard kevin
12 may 2025
·
Se alojó 2 noches
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.
10
ROBERT
29 mar 2025
·
Se alojó 1 noche
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.
6
Mark
11 ago 2024
·
Se alojó 1 noche
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!
10
Dawn
1 jul 2024
·
Se alojó 2 noches
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍
4
Karlie
3 ago 2024
·
Se alojó 1 noche
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts
10
Ariel
7 dic 2024
·
Se alojó 1 noche
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Suzanne
hace 4 semanas
·
Se alojó 1 noche
It was ok staff very nice
It was ok staff very nice
10
Paul
28 jul 2026
·
Se alojó 1 noche
Anther great stay at the Grand.
Anther great stay at the Grand.
8
Terence
13 jul 2026
·
Se alojó 1 noche
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
The rooms were fine but there is no air conditioning so in hot weather it may not suit some people. For the price including breakfast and parking it is good value. Our room was modernised but the bathroom had old style taps that were difficult to turn on and off.
10
Paul
26 jun 2026
·
Se alojó 2 noches
Another great stay.
Another great stay.
8
Ian
26 jun 2026
·
Se alojó 3 noches
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
The staff here are outstandingly friendly, helpful and professional. The restaurant in the basement is first class for food and, once again, the staff are incredible. Even if you don't stay at the hotel, try the restaurant, you won't be disappointed. The hotel is in a lovely building and the public areas are very nice. However, the room I had was very tired. It needed a new shower and there were water stains on the ceiling and walls where they must have had a water leak above and it hadn't been painted. The wifi was very weak and I couldn't do any online work in my room. Overall though, it is a well placed hotel with great staff and I would stay there again because of this fact.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-05: 151.34203116455078USD
- 2026-09-06: 92.2530416015625USD
- 2026-09-07: 101.65928109283448USD
- 2026-09-08: 121.96930258026123USD
- 2026-09-09: 119.97494506835938USD
- 2026-09-10: 100.14426513214111USD
- 2026-09-11: 119.8244270187378USD
- 2026-09-12: 133.7096661468506USD
- 2026-09-13: 104.65131799468995USD
- 2026-09-14: 97.97002494964599USD
- 2026-09-15: 122.02003053894043USD
- 2026-09-16: 108.95093116455078USD
- 2026-09-17: 98.14991648101807USD
- 2026-09-18: 108.17283073425293USD
- 2026-09-19: 95.55988425292969USD
- 2026-09-20: 86.9700237564087USD
- 2026-09-21: 93.97002129364013USD
- 2026-09-22: 112.55355547332763USD
- 2026-09-23: 102.1260846420288USD
- 2026-09-24: 97.97002494964599USD
- 2026-09-25: 77.34088251342773USD
- 2026-09-26: 96.15556782989502USD
- 2026-09-27: 88.89557732086182USD
- 2026-09-28: 95.59001976165771USD
- 2026-09-29: 113.97003071289062USD
- 2026-09-30: 106.07716793823242USD
- 2026-10-01: 96.39125568542481USD
- 2026-10-02: 90.94326786041259USD
- 2026-10-03: 97.46244409637451USD
- 2026-10-04: 91.90001931304931USD
- 2026-10-05: 93.97002129364013USD
- 2026-10-06: 115.6200317779541USD
- 2026-10-07: 112.97002979888916USD
- 2026-10-08: 102.97002065887452USD
- 2026-10-09: 95.15554919433593USD
- 2026-10-10: 98.58002754516602USD
- 2026-10-11: 106.95332174682618USD
- 2026-10-12: 104.95572118988036USD
- 2026-10-13: 112.5900264389038USD
- 2026-10-14: 110.16002873687744USD
- 2026-10-15: 97.73002189483643USD
- 2026-10-16: 98.53364136810302USD
- 2026-10-17: 88.94002298736572USD
- 2026-10-18: 89.23001855621338USD
- 2026-10-19: 91.20102791595458USD
- 2026-10-20: 110.34286204681396USD
- 2026-10-21: 108.05328110656738USD
- 2026-10-22: 98.48002479553223USD
- 2026-10-23: 98.98002082214356USD
- 2026-10-24: 116.80003055267333USD
- 2026-10-25: 97.73002189483643USD
- 2026-10-26: 95.97002312164307USD
- 2026-10-27: 113.51002338104247USD
- 2026-10-28: 110.32841011657715USD
- 2026-10-29: 97.98001990814208USD
- 2026-10-30: 98.98002082214356USD
- 2026-10-31: 95.37002434539795USD
- 2026-11-01: 99.76256936340332USD
- 2026-11-02: 103.9453USD
- 2026-11-03: 112.46002995300293USD
- 2026-11-04: 110.333USD
- 2026-11-05: 105.9700234008789USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- Para obtener más información sobre la política de privacidad de Best Western, visita www.bestwestern.com/privacy.
- Desayuno a la carta: 9.50 GBP por persona (precio aproximado)
- Mascotas: 10.00 GBP por mascota, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Autoservicio de lavandería
24-Hour Front Desk
Aparcamiento
Aparcamiento
General
Restaurante
Habitaciones para no fumadores
Habitación familiar
Snack Bar/Deli
Internet
WiFi gratuito