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Best Western The Grand Hotel Hartlepool

US$ 67

/ noite

Média para novembro

Best Western The Grand Hotel Hartlepool - Image 1

Best Western The Grand Hotel Hartlepool - Quarto

Best Western The Grand Hotel Hartlepool - Quarto

Best Western The Grand Hotel Hartlepool - Recepção

Best Western The Grand Hotel Hartlepool - Restaurante

Preços para Best Western The Grand Hotel Hartlepool

Selecione datas para ver preços e disponibilidade

US$ 67

/ noite

Média para novembro

Média de preços por mês

Em Best Western The Grand Hotel Hartlepool, a diária custa em média US$ 64 no mês mais barato (dezembro) e US$ 95 no mês mais caro (agosto), com base nos últimos 12 meses.

Preço médio da diária em Best Western The Grand Hotel Hartlepool por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 69
fevereiro	US$ 75
março	US$ 80
abril	US$ 80
maio	US$ 74
junho	US$ 83
julho	US$ 81
agosto	US$ 95
setembro	US$ 94
outubro	US$ 88
novembro	US$ 67
dezembro	US$ 64

Mais caro: agosto (aprox. US$ 95)

Mais barato: dezembro (aprox. US$ 64)

Sobre esta propriedade

Aproveite comodidades convenientes, como Wi-Fi de cortesia, serviços de concierge e serviços de casamento.

Comodidades

Aproveite comodidades convenientes, como Wi-Fi de cortesia, serviços de concierge e serviços de casamento.

Comodidades

As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e lavanderia. Hotel oferece instalações para eventos, como espaço para conferência e salas de reunião. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Experimente as deliciosas opções de jantar no The Grand Reastaurant, um charmoso restaurante especializado em pratos da culinária britânica, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Feche o fia com uma bebida refrescante em um bar/lounge. Um café da manhã feito na hora é servido durante a semana, entre 7h e 9h30, e nos fins de semana, entre 8h e 10h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 48 quartos. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais via satélite para a sua diversão. Banheiro privativo possui banheiras e chuveiros com efeito de chuva. As comodidades incluem escrivaninhas e cafeteiras/chaleiras. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.

Localização

Com localização central em Hartlepool, Best Western The Grand Hotel Hartlepool está a apenas 5 minutos de caminhada de Hartlepool Art Gallery e a 5 minutos a pé de Milll House Leisure Centre. Este hotel fica a 43 km de North York Moors National Park e a 0,5 km de Victoria Park.

Lugares próximos

Hartlepool Art Gallery(0.2 milhas)
Milll House Leisure Centre(0.3 milhas)
Victoria Park(0.3 milhas)
Hartlepool Maritime Experience(0.5 milhas)
Museum of Hartlepool(0.5 milhas)
Monkey Statue(0.9 milhas)
Ward Jackson Park(1.3 milhas)
Summerhill Visitors Centre(1.7 milhas)
Summerhill Country Park(1.7 milhas)
Praia de Seaton Carew(2.3 milhas)
North Sands(2.3 milhas)
Hartlepool Docks(2.3 milhas)
Fish Sands(2.6 milhas)
Seaton Carew Golf Club(2.8 milhas)
Heugh Battery Museum(2.8 milhas)
O aeroporto mais próximo fica a Aeroporto Teesside Int. (MME)(23.1 milhas)

Estacionamento
Restaurante
Quartos de não fumantes
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos

Localização

Swainson Street, Inglaterra, Reino Unido

Hartlepool Art Gallery (0.2 milhas)

Milll House Leisure Centre (0.3 milhas)

Victoria Park (0.3 milhas)

Hartlepool Maritime Experience (0.5 milhas)

Museum of Hartlepool (0.5 milhas)

Monkey Statue (0.9 milhas)

Mais informações sobre a localização

Opções de quarto

2

Quarto família, várias camas, para não fumantes

Detalhes do quarto

1 Cama De Casal

e

1 Cama De Solteiro

Acomoda 2

Aquecimento

Wi-Fi (gratuito)

Banheira de imersão profunda

1

Suíte, 1 cama de casal, para não fumantes

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Aquecimento

Wi-Fi (gratuito)

Banheira de imersão profunda

1

Quarto standard, 1 cama de casal, para não fumantes

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Aquecimento

Wi-Fi (gratuito)

Banheira de imersão profunda

2

Quarto superior, 1 cama de casal, para não fumantes

Detalhes do quarto

1 Cama De Casal

Acomoda 2

Aquecimento

Wi-Fi (gratuito)

Banheira de imersão profunda

2

Quarto standard, 2 camas de solteiro, para não fumantes

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

Aquecimento

Wi-Fi (gratuito)

Banheira de imersão profunda

2

Quarto standard, 1 cama de solteiro, para não fumantes

Detalhes do quarto

1 Cama De Solteiro

Aquecimento

Wi-Fi (gratuito)

Banheira de imersão profunda

Avaliações dos hóspedes sobre Best Western The Grand Hotel Hartlepool

7.5

Bom

Com base em 405 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Em avaliações recentes do Best Western The Grand Hotel Hartlepool, os hóspedes elogiam a simpatia da equipe, a localização central e, frequentemente, os quartos espaçosos, ao mesmo tempo em que observam uma limpeza irregular, aquecimento e água quente inconsistentes, pequenos problemas de manutenção e ruído ocasional da rua ou do bar.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Em avaliações recentes do Best Western The Grand Hotel Hartlepool, os hóspedes elogiam a simpatia da equipe, a localização central e, frequentemente, os quartos espaçosos, ao mesmo tempo em que observam uma limpeza irregular, aquecimento e água quente inconsistentes, pequenos problemas de manutenção e ruído ocasional da rua ou do bar.

Várias avaliações mencionam estacionamento limitado ou complicado e interrupções periódicas no elevador durante obras. O café da manhã é geralmente bem avaliado e o restaurante Mumbai, no andar de baixo, recebe elogios frequentes, embora alguns clientes tenham achado as bebidas ou os pratos quentes inconsistentes. Espere uma estadia central e sem luxos, com uma equipe prestativa e qualidade dos quartos variável.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O estacionamento é limitado ou complicado e o elevador ficou ocasionalmente fora de serviço durante obras. O serviço de bar era pouco confiável, com relatos de fechamentos ou falta de estoque.

Avaliações dos hóspedes relacionadas

2

SHIRLEY

6 de mai. de 2024

·

turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.

turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.

6

Ashley

8 de set. de 2025

·

Hospedou-se por 1 noite

Ok place to stay lack of secure parking

Ok place to stay lack of secure parking

6

richard kevin

12 de mai. de 2025

·

Hospedou-se por 2 noites

Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.

Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.

6

Nigel

26 de mar. de 2025

·

Hospedou-se por 1 noite

The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it

The hotel itself is great, the room was spacious and comfy, the staff on the bar were good. Parking was a pain, don't be fooled by the free parking near by they claim, they have about 15 spaces for residents, after that you're paying for it

6

Norman

3 de nov. de 2024

·

Hospedou-se por 5 noites

Poor attitude to service,bar often closed,was better last visit.Not impressed.

Poor attitude to service,bar often closed,was better last visit.Not impressed.

2

Barbara

3 de nov. de 2025

·

Hospedou-se por 1 noite

Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.

Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.

8

paul

7 de fev. de 2024

·

Hospedou-se por 1 noite

The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.

The parking situation is terrible. You have to be out of the car park before 07:00 or you will get a parking fine. The hotel has its own parking places, but only about 10 and these were full with the contractors vans, who are carrying out work on the hotel. I eventually found a pay car park to use.

8

Jonghyun

7 de fev. de 2024

·

Hospedou-se por 2 noites

It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.

It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.

4

Glyn

17 de jul. de 2025

·

Hospedou-se por 8 noites

Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got

Run down very poorly run .No stock and didn’t seem to care about it . I stayed for over a week and they still did not have any drink . I had to go elsewhere.Will not be staying again . I can’t believe how bad this place has got

10

Paul

19 de dez. de 2025

·

Hospedou-se por 4 noites

Clean room very helpful staff. Convenient parking

Clean room very helpful staff. Convenient parking

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

A limpeza é inconsistente: alguns quartos são relatados como limpos, enquanto outros mencionam áreas empoeiradas ou sujas, banheiros sujos e falhas na arrumação.

Avaliações dos hóspedes relacionadas

6

Maureen

20 de set. de 2025

·

Hospedou-se por 2 noites

Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again

Beautiful historic building but not as clean as it could be. Windows filthy, fan and iron in our room were extremely dirty. Fan blew dust everywhere. Bed was nice and comfy. Carpets need a deep clean. Was a grand hotel in its day and with some work could be a nice place again

10

Stephen

15 de jan. de 2026

·

Hospedou-se por 1 noite

Clean rooms great staff. But heating not the best with a very small radiator

Clean rooms great staff. But heating not the best with a very small radiator

4

callum

29 de jun. de 2025

·

Hospedou-se por 1 noite

Rust in kettle. Dirty towels. Very low water pressure.

Rust in kettle. Dirty towels. Very low water pressure.

4

Philip

12 de jan. de 2026

·

Hospedou-se por 1 noite

Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels

Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels

4

Margaret

15 de out. de 2024

·

Hospedou-se por 1 noite

It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .

It was stiflingly hot on the 3rd floor as the bathroom radiator was on all the time. Luckily there was a fan but did not feel safe to use it all night. There were silver fish in the bathroom and the kettle didn’t work. The bathroom tiles were grubby and the shower didn’t drain so I was standing in an 2 inch pool of water. All in all not somewhere I’d ever choose again .

2

Christopher

27 de jan. de 2025

·

Hospedou-se por 1 noite

Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.

Second visit. Despite my better judgement, I thought I’d try once more - this time by booking a suite. I opened the door - it was huge! 4m high ceilings. And then the overwhelming smell of sewers. Went to the bathroom, ran the hot water in the sinks bath and shower. Popped the plugs in and hoped it would dissipate. Came back after dinner 2hrs later, the smell was worse. It had filled the whole room. I asked to be moved, and was moved to a standard room. I then asked for the difference to be refunded - I’d paid £90 for the suit, over the £28 for a standard - hoping for a better experience. This proved not possible, and subsequent emails have rendered no response. To add insult to injury - The room had a bin with the previous occupants teabag in and a turd in the loo. I didnt want to leave this account of my stay. If you need to stay in Hartlepool, avoid this place like the plague.

6

Nichola

7 de ago. de 2025

·

Hospedou-se por 2 noites

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.

4

Rollon

9 de dez. de 2024

·

Hospedou-se por 1 noite

Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.

Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.

10

Paul

29 de nov. de 2025

·

Hospedou-se por 4 noites

Great large and clean room.

Great large and clean room.

4

Andrew

3 de dez. de 2025

·

Hospedou-se por 1 noite

Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.

Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Muitos quartos são espaçosos e confortáveis. Problemas recorrentes incluem camas de 'casal' pequenas, problemas de temperatura e água quente, chuveiros fracos, equipamentos ou janelas quebrados, ruído e TV ou Wi-Fi com sinal fraco.

Avaliações dos hóspedes relacionadas

4

Jackie

5 de jan. de 2026

·

Hospedou-se por 2 noites

N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.

N/A - didn’t have a meal here - No one ever serviced the room - The heaters didn’t work - you could turn the knob but the heat never turned on - The water in the shower was tepid, never hot - The TV didn’t have regular service - you had to use apps and I wasn’t logging in with my personal account.

10

Paul

12 de dez. de 2025

·

Hospedou-se por 4 noites

Clean spacious room.

Clean spacious room.

4

Philip

12 de jan. de 2026

·

Hospedou-se por 1 noite

Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels

Double bed was a 3/4 size - heating inadequate - bathroom window broken - large deposit of dust on top of bathroom window - TV set to default payment channels

6

Nichola

7 de ago. de 2025

·

Hospedou-se por 2 noites

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.

2

Barbara

3 de nov. de 2025

·

Hospedou-se por 1 noite

Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.

Quick check in. Room 202 single occupancy. Decent size bathroom. Then down hill! Instant stench of smoke hits you as you open the door. Unable to open the window due to 3 large screws securing it shut. Proceed to go to the bar to get away from the stench to be told no internet connection to connect to via contactless for a drink. So goes over to the local town centre for a walk out. Gets back to the hotel to find the neighbouring room is having a rave. Music goes on for as long as I could bare, rang down the receptionist was helpful and did give the neighbour a knock. Music eventually turned off. I know this a budget one night stay. But if you have a window that does open. You’d expect to be able to use it. Also for a hotel/pub/resturant there has been a smoking ban for years. How can the domestics not smell it? Probably nose blind to the lack of fresh air coming through the window.

4

Ashleigh

6 de nov. de 2025

·

Hospedou-se por 3 noites

No Wi-Fi access throughout stay

No Wi-Fi access throughout stay

6

Paul

23 de nov. de 2025

·

Hospedou-se por 1 noite

The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.

The biggest challenge was the 'double' bed, it was a large single at best. Also the rooms were cold with inadequate hot water supplys.

4

Andrew

3 de dez. de 2025

·

Hospedou-se por 1 noite

Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.

Dirty dated room. Carpet absolutely filthy covered in stains . Shower just a dribble and unusable. Charge premium ptoces but brlow budget standard.

6

John

6 de set. de 2024

·

Hospedou-se por 1 noite

When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,

When we arrived at room,the tv didnt work, changed remote control 4 times, seemed like it was working, then it stopped again, in the end just left it,

8

Jonghyun

7 de fev. de 2024

·

Hospedou-se por 2 noites

It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.

It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O feedback sobre o serviço é misto: muitos hóspedes destacam a simpatia e a prestatividade da equipe e a prontidão em atender às solicitações, mas outros relatam falta de funcionários ou sobrecarga de trabalho, atendimento lento no bar e problemas no check-in/check-out ou no acesso aos quartos.

Avaliações dos hóspedes relacionadas

4

Geoffrey

9 de nov. de 2025

·

Hospedou-se por 2 noites

Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good

Single room was like a sauna with window full open and fan going. No adjustment on the big radiator in the small room. As window had to be fully open (safety catch had been removed) it was very loud on a Saturday night until early hrs then the street cleaners start. Room grubby but cheap. Also when I returned from work at 2 in morning no one answered the call button so was locked out. Had to bang on the windows hard. On a plus note the breakfast was good

4

Kath

17 de fev. de 2024

·

Hospedou-se por 2 noites

Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.

Quite simply the hotel is not finished. Extremely inexperienced staff of which there was one sole person on duty when we tried to get entrance to the hotel in the evening and had to ring the hotel number itself to make contact and to eventually get in.

10

James

30 de jan. de 2024

·

Hospedou-se por 4 noites

Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous

Amazing! Felt so looked after, Anne and Irene are friendly, considerate and an asset to Best Western. Comfortable stay, there’s still some renovations taking place but didn’t affect the quality of our stay. The staff made us feel very welcome and we thoroughly enjoyed our stay, plenty to do, lots of easy to reach places - fabulous

10

Shane

9 de mai. de 2024

·

Hospedou-se por 1 noite

The staff are amazing

The staff are amazing

10

ROBERT

29 de mar. de 2025

·

Hospedou-se por 1 noite

We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.

We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.

10

Reena

14 de set. de 2025

·

Hospedou-se por 1 noite

We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.

We had a lovely stay. Unfortunately our TV did not work but the reception staff member upgraded us to a suite and we had a lovely stay . The staff were very lovely at the bar and reception and worked really hard . Thank you . You were appreciated by us.

6

David

21 de jun. de 2024

·

Hospedou-se por 3 noites

Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact

Having computer check, defeats the objective of personal and human service. Especially when they don’t work and there are no staff present and no way to contact anyone Bring back the human contact

10

Sue

8 de jan. de 2025

·

Hospedou-se por 1 noite

Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.

Stayed one night as a solo traveller. Found it perfect. Very friendly, helpful staff. Very clean. Very safe. Very comfortable. Enjoyed my meal in the restaurant very much. Parking close by. Fantastic building.

6

Norman

3 de nov. de 2024

·

Hospedou-se por 5 noites

Poor attitude to service,bar often closed,was better last visit.Not impressed.

Poor attitude to service,bar often closed,was better last visit.Not impressed.

4

Rollon

9 de dez. de 2024

·

Hospedou-se por 1 noite

Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.

Nobody was attending the reception desk on our arrival, we had to wait and finally found someone quite nonchalant by the bar. The room had been refurbished recently and presented well, despite the housekeeping not being their principal concern as we found some personal items from the previous occupant. The view from the room was quite concerning and the front of the hotel says it all about the cleanliness and the attention to details. The morning was a lot better with a warm welcoming lady attending the reception desk and looking after the breakfast buffet. This was well presented and of good quality.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localizado no centro e conveniente para trens, ônibus, lojas e o porto esportivo, embora alguns hóspedes tenham notado ruído da rua e preocupações ocasionais com a área imediata. No geral, é adequado para viajantes que desejam fácil acesso à cidade.

Avaliações dos hóspedes relacionadas

6

Norman

21 de ago. de 2025

·

Hospedou-se por 7 noites

The Grand is very good for busses with several stops right outside the hotel.

The Grand is very good for busses with several stops right outside the hotel.

2

SHIRLEY

6 de mai. de 2024

·

turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.

turned up after being assured there was disabled access only to find out it was a fire exit that was blocked up with tables and other furniture,the member of staff on didnt even know it was there,had a fight to get refund as could not get in and had to stay at travelodge which was an extra £30 from what we had paid for this room,area around was not looking safe and hard to fathom where parking was.

8

Paul

25 de mai. de 2024

·

Hospedou-se por 2 noites

Very central and convenient

Very central and convenient

6

Christopher

9 de jan. de 2025

·

Hospedou-se por 1 noite

It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.

It is what it is. A hotel in the centre of Hartlepool. No frills, a bed and a shower. Clean but not new or stylish. Local vicinity doesn’t have much going on.

10

Paul

9 de mar. de 2025

·

Hospedou-se por 1 noite

Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.

Very close to the train station, the room was very big and the bathroom was massive, very deep bath and good size shower.

6

Nichola

7 de ago. de 2025

·

Hospedou-se por 2 noites

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.

We stayed here for 2 nights, but had to move from our 1st room due to broken window and kettle. We moved next door which was okay, but the cleanliness ciuld have been better. Window sills were filthy and cobwebs hanging from the ceiling above the window. Outside was quite noisy at night. We never got asked if we wanted to pay for breakfast or needed to book a table for a meal. So although its called a Grand Hotel it isnt quite that on the inside.

10

Irene

13 de mai. de 2024

·

Hospedou-se por 1 noite

Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%

Absolutely beautiful hotel !!! Hotel so lovely and very friendly and helpful , just been refinished and stunning hotel room absolutely massive !lush breakfast ! Ideal location for shops restaurants and pubs ! Beautiful Marina 5 mins drive Will definitely be going back and Would definitely recommend 100%

10

Dawn

1 de jul. de 2024

·

Hospedou-se por 2 noites

Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍

Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍

8

Steve

28 de jun. de 2024

·

Hospedou-se por 1 noite

Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.

Well located, staff very professional and helpful, room was excellent, no problems with check in and check out. Would definitely stay at this Hotel again.

8

Jonghyun

7 de fev. de 2024

·

Hospedou-se por 2 noites

It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.

It was conveniently located in the city centre and the room had everything I needed. It’s an alright hotel but there were some engineering works going on ao the lift was out of order and the room’s sound proofing was not good so you may hear some noises from others. But overall clean and comfy room so good for a short stay.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é amplamente elogiado, com muitos destacando as boas opções, embora alguns mencionem bebidas aguadas ou pratos frios. O restaurante Mumbai, no local, recebe feedback positivo consistente.

Avaliações dos hóspedes relacionadas

8

Keith

27 de dez. de 2024

·

Hospedou-se por 1 noite

Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.

Very comfortable, adequate for my requirements. A great night's sleep. Would recommend and the basement restaurant Mumbai is very good.

8

Bryan

21 de set. de 2025

·

Hospedou-se por 1 noite

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!

Lovely hotel, great location. It has a lovely bar and Indian restaurant underneath. The food was amazing!

8

Paul

28 de jul. de 2025

·

Hospedou-se por 2 noites

Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.

Love this hotel ,close to everything, breakfast is the best and service is great ,i had to cut my trip early due to health conditions but will be booking again.

10

Paul

14 de abr. de 2025

·

Hospedou-se por 1 noite

Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.

Freindly staff, room was cozy had everything that was needed although bed was a little hard for my likeing but thats just personal choice,breakfast was probly best ive had in any hotel, hotel is close to local pubs,diners infact everything ,will definetly be using again.

6

richard kevin

12 de mai. de 2025

·

Hospedou-se por 2 noites

Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.

Small room was clean but needs attention. Kettle has wiring problem . Sink taps drip . Shower doors don't close, no bed side table or shelf for specs or phone. Had a third floor room and lift wasn't working. Nowhere to hang towels Room wasn't made up for second night stay. Breakfast not included. limited parking. Plus point + had a very good Indian Restaurant in Cellar area.

10

ROBERT

29 de mar. de 2025

·

Hospedou-se por 1 noite

We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.

We arrived to find we had been booked into double rooms with a double bed but had requested twin beds as we were a group of six elderly men! The reception staff went out of their way to accommodate us with this request, giving us alternative rooms. W also had a great breakfast here. The reception staff were professional, welcoming and went out of their way to facilitate our needs.

6

Mark

11 de ago. de 2024

·

Hospedou-se por 1 noite

Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!

Staff friendly and fairly attentive. Andy the bar man was great. Only negatives were due to any lack of identity/ uniform, it was sometimes hard to know who the staff actually were. Coffee/ Fruit juice at breakfast very watery!

10

Dawn

1 de jul. de 2024

·

Hospedou-se por 2 noites

Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍

Myself and my husband stayed at the best western grand hotel to celebrate our Ruby wedding anniversary, the staff were so helpful, nothing was too much, we had a meal at the Mumbai restaurant, it was beautiful, we stayed in the Thurston suite, highly recommend this hotel ☺️, shopping centre two minute walk, the Hartlepool mariner museum is a five minute walk 👍

4

Karlie

3 de ago. de 2024

·

Hospedou-se por 1 noite

So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts

So basically we came in after getting married to be told we was in a normal bedroom but we ordered the suite. It got sorted in the end. Also the music from the bar kept me up quite late so don’t open your windows.. the bed was comfortable but the pillow was like rocks! The breakfast was ok I guess beans were cold. Then when we went to check out they tried to charge us again! So please double check and keep receipts

10

Ariel

7 de dez. de 2024

·

Hospedou-se por 1 noite

I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.

I really enjoyed my stay. The room was spacious and clean. The breakfast was good, they had a lot of options. Staff were all very friendly. I’d stay again.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

4

Matthew

1 de out. de 2026

·

Hospedou-se por 1 noite

Very tired, the rooms are a good size but definitely needs a refurbishment and a dust in places!

Very tired, the rooms are a good size but definitely needs a refurbishment and a dust in places!

6

Richard

16 de set. de 2026

·

Hospedou-se por 1 noite

Trouble getting hot water late in the evening for a shower. Was ok in the morning.

Trouble getting hot water late in the evening for a shower. Was ok in the morning.

10

Paul

13 de set. de 2026

·

Hospedou-se por 1 noite

Anther great room, spacious and clean.

Anther great room, spacious and clean.

4

Joanne

13 de set. de 2026

·

Hospedou-se por 1 noite

the hotel is in a great location, only a few mins walk from the train station and shopping centre, however, ti is tired and looks old. The rooms are spacious but mine had peeling wallpaper, damp patches, broken lights and a TV that didn't work. The kettle was dirty with really bad limescale all over it. The bathroom was dirty and the hand soap dispenser was empty. It has a lot of potential, but it needs completely refurbishing and a deep clean. It was not worth £99! A £50 price mark would have made more sense.

the hotel is in a great location, only a few mins walk from the train station and shopping centre, however, ti is tired and looks old. The rooms are spacious but mine had peeling wallpaper, damp patches, broken lights and a TV that didn't work. The kettle was dirty with really bad limescale all over it. The bathroom was dirty and the hand soap dispenser was empty. It has a lot of potential, but it needs completely refurbishing and a deep clean. It was not worth £99! A £50 price mark would have made more sense.

2

Jude

18 de ago. de 2026

·

Hospedou-se por 1 noite

Outdated. Not clean either. Showers too hot hard to regulate. Staff lovely property quite literately a run down hovel

Outdated. Not clean either. Showers too hot hard to regulate. Staff lovely property quite literately a run down hovel

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2 $141	3 $125	4 $94	5 $87	6 $81	7 $90
8 $85	9 $88	10 $94	11 $92	12 $90	13 $93	14 $112
15 $87	16 $94	17 $103	18 $98	19 $88	20 $98	21 $103
22 $83	23 $96	24 $105	25 $100	26 $90	27 $108	28 $107
29 $89	30 $98

dezembro 2026

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Preços em USD para 2 hóspedes, atualizados diariamente.