Name: Hotel Indonesia Kempinski Jakarta
Address: Jalan Mh Thamrin 1, Jakarta, ID
Price range: 140 US$–277 US$ per night
Rating: 9.08

Hvad siger gæsterne

Rejsende rapporterer et ophold i høj klasse på Hotel Indonesia Kempinski Jakarta, og fremhæver en central beliggenhed med direkte adgang til et indkøbscenter, rummelige værelser og overdådige morgenmåltider, samt blandede tilbagemeldinger om støjniveauet, forældede detaljer og lejlighedsvise vedligeholdelsesproblemer.

Servicen beskrives ofte som venlig og opmærksom på tværs af afdelinger, og Executive Lounge modtager gentagne gange ros. Nogle gæster rapporterede langsom eller manglende hjælp med bagagen og forvirring omkring morgenmåltidspladser, samt en enkelt klage over overfakturering ved check-in. Samlet set kan man forvente en poleret base i den høje ende med lejlighedsvise uoverensstemmelser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Executive Lounge og spa roses ofte, og gæsterne bemærker et godt poolområde og fitnesscenter. Visse fællesarealer virker dog forældede eller har en usædvanlig lobbyindretning.

Relaterede gæsteanmeldelser

8

Raymond

29. jul. 2023

·

Overnattede 2 nætter

Hotel is nice; rooms are well appointed. Nice beds, great toilets and bathtub. Not quite at the top level for amenities provided. Bare minimum number of towels, in room coffee, no iron and board. They are happy to provide if you call. Staff is mostly friendly. Good gym and pool.

10

Colin

2. jan. 2023

·

Overnattede 5 nætter

We enjoyed the hotel. The staff and the service was excellent. Special mention to Ibu Yeni, Liana and Pak Dodo in Signature Restaurant and Pak Lego in pool bar. And everyone else was fantastic.

10

Kenn

26. feb. 2025

·

Overnattede 2 nætter

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

8

THOMAS

23. jun. 2024

·

Overnattede 2 nætter

Toomuch 'nickel and diming' for such an upscale property

10

siti saharah

5. sep. 2025

·

Overnattede 1 nat

Always my favorite whenever in Jakarta! the hospitality rendered always at top notch ! from the reception counter, Rina always trying to accomodate as much as possible, to the SPA treatment and service, Fariha the PIC and the masseuse are all excellent!, the best hotel so far as compared to other well-knowned 5* hotels.

8

Leonardo Morio

2. jan. 2022

·

Overnattede 2 nætter

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Gopakumar

30. dec. 2023

·

Overnattede 3 nætter

An iconic hotel that remains impressive! Recently refurbished with modern amenities, the Hotel Indonesia Kempinski, Jakarta, exudes a timeless charm. The front desk, concierge, breakfast buffet, and room cleaning services were not only efficient but also delivered with a friendly touch. Access to the executive lounge was a highlight, with an exceptional team ensuring a delightful experience. Overall, our stay in Jakarta was greatly enhanced by the hotel's ambiance and services.

8

Chotik

6. mar. 2025

·

Overnattede 1 nat

Dated and the strange layout of the lobby area

10

Edmund

24. feb. 2024

·

Overnattede 3 nætter

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20. okt. 2025

·

Overnattede 3 nætter

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

De fleste anmeldelser beskriver værelserne som rene og velholdte. Nogle rapporterer dog myg eller insekter og et enkelt beskidt værelse, samt lejlighedsvise vedligeholdelsesproblemer.

Relaterede gæsteanmeldelser

10

Akihiro

14. mar. 2022

·

Overnattede 8 nætter

冷蔵庫が常温で冷蔵出来なかった。

8

Tsogbadrakh

2. okt. 2023

·

Overnattede 3 nætter

Was a bit old but everything good

8

Robert

27. nov. 2025

·

Overnattede 2 nætter

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

10

Khaleel

27. maj 2024

·

Overnattede 2 nætter

excellent location, very friendly staff, very well maitianed and clean rooms, incredible breakfast

10

naoko

22. sep. 2025

·

Overnattede 2 nætter

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

8

Jacob

18. nov. 2023

·

Overnattede 1 nat

Staff is wonderful and attentive. Great breakfast. Hotel is a bit dated and worn. Air conditioner in the room wouldn’t go cooler than 20c.

8

Leonardo Morio

2. jan. 2022

·

Overnattede 2 nætter

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

2

CHETAN

8. mar. 2024

·

Overnattede 3 nætter

Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.

10

Claudio

27. jan. 2026

·

Overnattede 2 nætter

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

4

Harijanto

11. jan. 2026

·

Overnattede 2 nætter

Location is great ! My room was disaster with teens of mosquitos, i requested to change the room after. The customer service is a little bit poor, tho as VIP membership of Hotels.com

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige, komfortable og veludstyrede, og nogle har balkon og udsigt over byen. Nogle gæster oplevede støj fra rundkørslen eller airconditionen, og sporadiske problemer med køleskabet eller badearmaturer, mens andre fandt indretningen lidt forældet.

Relaterede gæsteanmeldelser

10

Akihiro

14. mar. 2022

·

Overnattede 8 nætter

冷蔵庫が常温で冷蔵出来なかった。

8

Robert

27. nov. 2025

·

Overnattede 2 nætter

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

2

Sangshin

23. jan. 2026

·

Overnattede 4 nætter

Room is very noisy

4

William

17. feb. 2023

·

Overnattede 1 nat

Very disappointed with this time staying here. Fridge didn’t work, bath didn’t work. Then went for breakfast at 5.50 and was rudely told that breakfast started at 6.00 and told to leave. Then another guy was allowed in to sit down and wait inside for the 10 minutes.

10

Ronald

25. feb. 2025

·

Overnattede 3 nætter

Large room with great view

10

Khaleel

29. nov. 2025

·

Overnattede 3 nætter

Yes, friendly staff, fantastic location and very spacious room

8

Lisa

11. aug. 2025

·

Overnattede 2 nætter

Stayed on the 12 floor, all was excellent except I still could hear the noise from the street and the breakfast buffet was ordinary.

10

Ki-Hyun

20. okt. 2025

·

Overnattede 3 nætter

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20. jul. 2023

·

Overnattede 4 nætter

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27. jan. 2026

·

Overnattede 2 nætter

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen roses bredt som venlig, opmærksom og professionel, med Executive Lounge fremhævet. Flere anmeldelser rapporterer mangler, herunder langsom eller manglende hjælp med bagagen og uorganisation ved morgenmaden, samt en enkelt klage over overfakturering ved check-in.

Relaterede gæsteanmeldelser

2

Hazera

20. okt. 2025

·

Overnattede 2 nætter

Disappointing Experience — Not What I’d Expect from a 5-Star Hotel From the moment we checked in, our experience was far below expectations for a hotel of this standard. The staff member at check-in charged us an amount higher than what was confirmed in our booking — and did so without disclosing it. We only realized later that we had signed for the original amount while being charged extra. When we raised the issue, the explanation was that it was a “mistake,” but the lack of transparency was concerning. On the second attempt, the correct amount was finally displayed on the card machine, but the experience left us uneasy. Breakfast was another disappointment. Despite being a supposedly 5-star establishment, we were made to wait an unreasonably long time to be seated — something I’ve never encountered at a hotel of this calibre. For a brand of this reputation, I’d expect better organisation and guest service. Overall, the hotel fell short in professionalism and service quality. A disappointing stay that could have been avoided with better staff training and clearer communication.

4

gordon

4. aug. 2025

·

Overnattede 2 nætter

Room wasnt ready Went and collected my own bag 2 hours after checkin time

10

Kenn

11. nov. 2025

·

Overnattede 2 nætter

Great service

6

Chin Chin

22. jan. 2025

·

Overnattede 2 nætter

Service can be better. I called for help with luggages twice but no one came. I had to bring down my luggages on my own which is a slight struggle. Staff at breakfast restaurant not as attentive. Asked for tea but they served to wrong table. The guest at other table got my tea instead of his coffee. Waiter took the tea and passed to me which to me is not hygiene as I’m not sure if it’s been drunk so I had to request for another tea. Then waiters are not sure if guests have left or went to get more food and they let new guests sit on table that the previous guests are still using as they went to get more food. It’s not very systematic from my opinion for a 5 star hotel.

10

Kenn

11. jan. 2026

·

Overnattede 2 nætter

Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski.

10

Kenn

26. feb. 2025

·

Overnattede 2 nætter

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

10

SIMMERDEEP SINGH

22. feb. 2024

·

Overnattede 4 nætter

Excellent staff attitude and demeanour; very welcoming and warm and caring

10

TK

26. nov. 2025

·

Overnattede 3 nætter

staff service was amazing

10

Kenn

26. jan. 2024

·

Overnattede 3 nætter

Good stay at Kempinski. Staff Wanda and Tiara were extremely help.

8

SHARIFAH HANA

21. okt. 2025

·

Overnattede 2 nætter

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Meget centralt med direkte adgang til Grand Indonesia og tæt på Plaza Indonesia, hvilket gør shopping og spisning meget bekvemt. Nogle værelser med udsigt mod gaden opfanger trafikstøj, og det kan være travlt at køre i området.

Relaterede gæsteanmeldelser

8

Elizabeth

15. feb. 2025

·

Overnattede 1 nat

It's near a big Mall but so other hotels.

10

Boon Chit

10. maj 2025

·

Overnattede 2 nætter

Central and beside mall

10

Evan

30. dec. 2022

·

Overnattede 19.355 nætter

Lovely comfortable hotel with excellent service, attached to convenient and nice shopping mall that has excellent shopping and dining options

10

Sri

17. aug. 2025

·

Overnattede 2 nætter

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

8

Leonardo Morio

2. jan. 2022

·

Overnattede 2 nætter

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Edmund

24. feb. 2024

·

Overnattede 3 nætter

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20. okt. 2025

·

Overnattede 3 nætter

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20. jul. 2023

·

Overnattede 4 nætter

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27. jan. 2026

·

Overnattede 2 nætter

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

8

SHARIFAH HANA

21. okt. 2025

·

Overnattede 2 nætter

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmaden roses ofte for sit udvalg og kvalitet, med glutenfri valgmuligheder og behagelige buffeter. Nogle roser også de on-site restauranter. En minoritet fandt morgenmaden almindelig eller visse retter manglede noget, og én rapporterede en meget dårlig oplevelse på OKU.

Relaterede gæsteanmeldelser

10

Karine

29. jun. 2024

·

Overnattede 4 nætter

Amazing breakfast and signature dinner buffets; VIP service and the connexion with the mall offers vast shopping and food options.

10

Ramin

25. apr. 2025

·

Overnattede 12 nætter

All is great here. Except the Japanese restaurant OKU, in the lobby. The Toro Sashimi we had was courageously speaking, the worst we ever had. My wagu dish actually tasted bad and was slimy!! The Eal was stinky and badly done with a very poor presentation. The service was even worse. Although there was only two more people in the entire restaurant besides us, we had to ask for Service to remove our plates to get new cutlery, drinks etc., etc. continuously. Very bad experience all together at the OKU. Will never put foot there. When we asked who the Chef was the waiter told us there’s two chef, which this answer by itself is another problem. He didn’t know the name!!

10

naoko

22. sep. 2025

·

Overnattede 2 nætter

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

10

Sri

17. aug. 2025

·

Overnattede 2 nætter

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

10

Binte Abdul Halim

3. mar. 2024

·

Overnattede 3 nætter

Breakfast spread is very good. Staff service here is excellent.

10

Soichiro

27. jun. 2025

·

Overnattede 1 nat

This is my second stay. The room, service, and atmosphere are all refined and excellent. However, the curry served at breakfast could use some improvement.

10

Dekesh Kumar

27. jun. 2025

·

Overnattede 3 nætter

Excellent accommodation and great spread of breakfast

8

Carol Ann

20. jul. 2023

·

Overnattede 4 nætter

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Ralph

4. feb. 2023

·

Overnattede 2 nætter

Great hotel in Central Jakarta...rooms are spacious...mall attached to hotel with many restaurants...staff is helpful...breakfast is really good

8

SHARIFAH HANA

21. okt. 2025

·

Overnattede 2 nætter

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	143 US$
februar	138 US$
marts	145 US$
april	144 US$
maj	148 US$
juni	154 US$
juli	152 US$
august	150 US$
september	156 US$
oktober	161 US$
november	174 US$
december	197 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $184	17 $277
18 $145	19 $171	20 $180	21 $180	22 $187	23 $209	24 $222
25 $140	26 $148	27 $160	28 $161	29 $161	30 $167	31 $173

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $144	2 $161	3 $180	4 $161	5 $163	6 $170	7 $173
8 $144	9 $159	10 $160	11 $172	12 $175	13 $175	14 $173
15 $140	16 $153	17 $175	18 $163	19 $160	20 $175	21 $175
22 $140	23 $153	24 $163	25 $163	26 $172	27 $173	28 $175
29 $140	30 $155

Hotel Indonesia Kempinski Jakarta

Priser på Hotel Indonesia Kempinski Jakarta

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Executive-værelse (Executive Grand Deluxe Balcony)

Grand-værelse (Grand Deluxe Twin Bundaran HI View)

Suite (Salon Suite)

Deluxe-værelse (Deluxe King Bundaran HI View)

Grand-værelse (Grand Deluxe King Bundaran HI View)

Grand-værelse (Grand Deluxe King)

Suite - 1 kingsize-seng - byudsigt (Diplomatic Suite)

Executive-værelse (Executive Grand Deluxe Room King)

Executive-værelse med 2 enkeltsenge (Executive Grand Deluxe Room Twin)

Grand-værelse (Grand Deluxe King Corner)

Deluxe-værelse (Deluxe King)

Suite - 1 kingsize-seng - ryger - byudsigt

Gæsteanmeldelser af Hotel Indonesia Kempinski Jakarta

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

Priser for kommende datoer

Virksomhedsoplysninger