Name: Hotel Indonesia Kempinski Jakarta
Address: Jalan Mh Thamrin 1, Yakarta, ID
Price range: 140 US$–222 US$ per night
Rating: 9.08

Opiniones de los huéspedes

Los viajeros describen una estancia de lujo en el Hotel Indonesia Kempinski Jakarta, destacando su ubicación céntrica con acceso directo a un centro comercial, habitaciones espaciosas y desayunos abundantes, junto con opiniones diversas sobre los niveles de ruido, algunos detalles anticuados y pequeños problemas de mantenimiento.

El servicio se describe con frecuencia como amable y atento en todos los departamentos, con elogios repetidos para el Executive Lounge. Algunos huéspedes informaron de una ayuda con el equipaje lenta o inexistente y confusión al sentarse en el desayuno, además de una queja aislada por un cargo excesivo al realizar el check-in. En general, espere una base sofisticada y de alta gama con algunas inconsistencias.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El Executive Lounge y el spa son elogiados con frecuencia, y los huéspedes destacan una buena piscina y gimnasio. Algunas áreas comunes se sienten anticuadas o tienen una distribución inusual en el vestíbulo.

Reseñas de huéspedes relacionadas

8

Raymond

29 jul 2023

·

Se alojó 2 noches

Hotel is nice; rooms are well appointed. Nice beds, great toilets and bathtub. Not quite at the top level for amenities provided. Bare minimum number of towels, in room coffee, no iron and board. They are happy to provide if you call. Staff is mostly friendly. Good gym and pool.

10

Colin

2 ene 2023

·

Se alojó 5 noches

We enjoyed the hotel. The staff and the service was excellent. Special mention to Ibu Yeni, Liana and Pak Dodo in Signature Restaurant and Pak Lego in pool bar. And everyone else was fantastic.

10

Kenn

26 feb 2025

·

Se alojó 2 noches

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

8

THOMAS

23 jun 2024

·

Se alojó 2 noches

Toomuch 'nickel and diming' for such an upscale property

10

siti saharah

5 sept 2025

·

Se alojó 1 noche

Always my favorite whenever in Jakarta! the hospitality rendered always at top notch ! from the reception counter, Rina always trying to accomodate as much as possible, to the SPA treatment and service, Fariha the PIC and the masseuse are all excellent!, the best hotel so far as compared to other well-knowned 5* hotels.

8

Leonardo Morio

2 ene 2022

·

Se alojó 2 noches

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Gopakumar

30 dic 2023

·

Se alojó 3 noches

An iconic hotel that remains impressive! Recently refurbished with modern amenities, the Hotel Indonesia Kempinski, Jakarta, exudes a timeless charm. The front desk, concierge, breakfast buffet, and room cleaning services were not only efficient but also delivered with a friendly touch. Access to the executive lounge was a highlight, with an exceptional team ensuring a delightful experience. Overall, our stay in Jakarta was greatly enhanced by the hotel's ambiance and services.

8

Chotik

6 mar 2025

·

Se alojó 1 noche

Dated and the strange layout of the lobby area

10

Edmund

24 feb 2024

·

Se alojó 3 noches

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20 oct 2025

·

Se alojó 3 noches

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La mayoría de las reseñas describen las habitaciones como limpias y bien mantenidas. Unos pocos informan sobre mosquitos o insectos y una habitación sucia aislada, además de problemas de mantenimiento ocasionales.

Reseñas de huéspedes relacionadas

10

Akihiro

14 mar 2022

·

Se alojó 8 noches

冷蔵庫が常温で冷蔵出来なかった。

8

Tsogbadrakh

2 oct 2023

·

Se alojó 3 noches

Was a bit old but everything good

8

Robert

27 nov 2025

·

Se alojó 2 noches

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

10

Khaleel

27 may 2024

·

Se alojó 2 noches

excellent location, very friendly staff, very well maitianed and clean rooms, incredible breakfast

10

naoko

22 sept 2025

·

Se alojó 2 noches

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

8

Jacob

18 nov 2023

·

Se alojó 1 noche

Staff is wonderful and attentive. Great breakfast. Hotel is a bit dated and worn. Air conditioner in the room wouldn’t go cooler than 20c.

8

Leonardo Morio

2 ene 2022

·

Se alojó 2 noches

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

2

CHETAN

8 mar 2024

·

Se alojó 3 noches

Room was very Dirty, they upgraded me to Suite and that’s also have insects 🕷️ in same.

10

Claudio

27 ene 2026

·

Se alojó 2 noches

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

4

Harijanto

11 ene 2026

·

Se alojó 2 noches

Location is great ! My room was disaster with teens of mosquitos, i requested to change the room after. The customer service is a little bit poor, tho as VIP membership of Hotels.com

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente espaciosas, cómodas y bien equipadas, algunas con balcones y vistas a la ciudad. Algunos huéspedes experimentaron ruido de la rotonda o del aire acondicionado, y problemas esporádicos con las neveras o los accesorios del baño, con algunos encontrando la decoración un poco anticuada.

Reseñas de huéspedes relacionadas

10

Akihiro

14 mar 2022

·

Se alojó 8 noches

冷蔵庫が常温で冷蔵出来なかった。

8

Robert

27 nov 2025

·

Se alojó 2 noches

The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.

2

Sangshin

23 ene 2026

·

Se alojó 4 noches

Room is very noisy

4

William

17 feb 2023

·

Se alojó 1 noche

Very disappointed with this time staying here. Fridge didn’t work, bath didn’t work. Then went for breakfast at 5.50 and was rudely told that breakfast started at 6.00 and told to leave. Then another guy was allowed in to sit down and wait inside for the 10 minutes.

10

Ronald

25 feb 2025

·

Se alojó 3 noches

Large room with great view

10

Khaleel

29 nov 2025

·

Se alojó 3 noches

Yes, friendly staff, fantastic location and very spacious room

8

Lisa

11 ago 2025

·

Se alojó 2 noches

Stayed on the 12 floor, all was excellent except I still could hear the noise from the street and the breakfast buffet was ordinary.

10

Ki-Hyun

20 oct 2025

·

Se alojó 3 noches

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20 jul 2023

·

Se alojó 4 noches

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27 ene 2026

·

Se alojó 2 noches

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado como amable, atento y profesional, destacando el Executive Lounge. Varias reseñas informan de fallas, incluyendo ayuda con el equipaje lenta o inexistente y desorganización en el desayuno, además de una queja aislada por un cargo excesivo al realizar el check-in.

Reseñas de huéspedes relacionadas

2

Hazera

20 oct 2025

·

Se alojó 2 noches

Disappointing Experience — Not What I’d Expect from a 5-Star Hotel From the moment we checked in, our experience was far below expectations for a hotel of this standard. The staff member at check-in charged us an amount higher than what was confirmed in our booking — and did so without disclosing it. We only realized later that we had signed for the original amount while being charged extra. When we raised the issue, the explanation was that it was a “mistake,” but the lack of transparency was concerning. On the second attempt, the correct amount was finally displayed on the card machine, but the experience left us uneasy. Breakfast was another disappointment. Despite being a supposedly 5-star establishment, we were made to wait an unreasonably long time to be seated — something I’ve never encountered at a hotel of this calibre. For a brand of this reputation, I’d expect better organisation and guest service. Overall, the hotel fell short in professionalism and service quality. A disappointing stay that could have been avoided with better staff training and clearer communication.

4

gordon

4 ago 2025

·

Se alojó 2 noches

Room wasnt ready Went and collected my own bag 2 hours after checkin time

10

Kenn

11 nov 2025

·

Se alojó 2 noches

Great service

6

Chin Chin

22 ene 2025

·

Se alojó 2 noches

Service can be better. I called for help with luggages twice but no one came. I had to bring down my luggages on my own which is a slight struggle. Staff at breakfast restaurant not as attentive. Asked for tea but they served to wrong table. The guest at other table got my tea instead of his coffee. Waiter took the tea and passed to me which to me is not hygiene as I’m not sure if it’s been drunk so I had to request for another tea. Then waiters are not sure if guests have left or went to get more food and they let new guests sit on table that the previous guests are still using as they went to get more food. It’s not very systematic from my opinion for a 5 star hotel.

10

Kenn

11 ene 2026

·

Se alojó 2 noches

Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski.

10

Kenn

26 feb 2025

·

Se alojó 2 noches

Very comfortable stay as always. The staff in the Club (level 7) were very warm and helpful.

10

SIMMERDEEP SINGH

22 feb 2024

·

Se alojó 4 noches

Excellent staff attitude and demeanour; very welcoming and warm and caring

10

TK

26 nov 2025

·

Se alojó 3 noches

staff service was amazing

10

Kenn

26 ene 2024

·

Se alojó 3 noches

Good stay at Kempinski. Staff Wanda and Tiara were extremely help.

8

SHARIFAH HANA

21 oct 2025

·

Se alojó 2 noches

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Muy céntrico, con acceso directo a Grand Indonesia y cerca de Plaza Indonesia, lo que hace que las compras y la restauración sean muy cómodas. Algunas habitaciones orientadas a la calle recogen el ruido del tráfico, y conducir en la zona puede ser complicado.

Reseñas de huéspedes relacionadas

8

Elizabeth

15 feb 2025

·

Se alojó 1 noche

It's near a big Mall but so other hotels.

10

Boon Chit

10 may 2025

·

Se alojó 2 noches

Central and beside mall

10

Evan

30 dic 2022

·

Se alojó 19.355 noches

Lovely comfortable hotel with excellent service, attached to convenient and nice shopping mall that has excellent shopping and dining options

10

Sri

17 ago 2025

·

Se alojó 2 noches

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

8

Leonardo Morio

2 ene 2022

·

Se alojó 2 noches

大都会ジャカルタの中心に位置する老舗ホテル。ショッピングモール直結で便利！ただし、車を使うにはどこも混んでいることを覚悟する必要あり。

10

Edmund

24 feb 2024

·

Se alojó 3 noches

Great service every time we stay here. The restaurants in the hotel and the surrounding area are excellent. Very comfortable in a great location as everything you need is all around you in Central Jakarta. You will not regret staying at this hotel.

10

Ki-Hyun

20 oct 2025

·

Se alojó 3 noches

Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.

8

Carol Ann

20 jul 2023

·

Se alojó 4 noches

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Claudio

27 ene 2026

·

Se alojó 2 noches

All perfect. No complains. Spacious room. Clean, silent, well furnished, stylish. Very polite staff. Conveniently located next to the Indonesia shopping mall.

8

SHARIFAH HANA

21 oct 2025

·

Se alojó 2 noches

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es frecuentemente elogiado por su variedad y calidad, con opciones sin gluten y bufés agradables; algunos también elogian los restaurantes del hotel. Una minoría encontró el desayuno ordinario o ciertos platos carentes de sabor, y uno informó de una experiencia muy mala en OKU.

Reseñas de huéspedes relacionadas

10

Karine

29 jun 2024

·

Se alojó 4 noches

Amazing breakfast and signature dinner buffets; VIP service and the connexion with the mall offers vast shopping and food options.

10

Ramin

25 abr 2025

·

Se alojó 12 noches

All is great here. Except the Japanese restaurant OKU, in the lobby. The Toro Sashimi we had was courageously speaking, the worst we ever had. My wagu dish actually tasted bad and was slimy!! The Eal was stinky and badly done with a very poor presentation. The service was even worse. Although there was only two more people in the entire restaurant besides us, we had to ask for Service to remove our plates to get new cutlery, drinks etc., etc. continuously. Very bad experience all together at the OKU. Will never put foot there. When we asked who the Chef was the waiter told us there’s two chef, which this answer by itself is another problem. He didn’t know the name!!

10

naoko

22 sept 2025

·

Se alojó 2 noches

初インドネシアとジャカルタでしたが、中心地で街も綺麗でショッピングモールも直結だし、立地はとても良かったです。空港まで電車で行かれる(徒歩20分弱)距離なのも安心でした。部屋もとても綺麗で清潔で眺めも良く、スタッフの方皆さん笑顔が素敵でした。朝食ビュッフェも各国エリアが分かれてて、メニューも豊富でそれぞれ美味しかったです。特に、デザートのパンと果物の種類が豊富でアイスもとても美味しかったです。

10

Sri

17 ago 2025

·

Se alojó 2 noches

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.

10

Binte Abdul Halim

3 mar 2024

·

Se alojó 3 noches

Breakfast spread is very good. Staff service here is excellent.

10

Soichiro

27 jun 2025

·

Se alojó 1 noche

This is my second stay. The room, service, and atmosphere are all refined and excellent. However, the curry served at breakfast could use some improvement.

10

Dekesh Kumar

27 jun 2025

·

Se alojó 3 noches

Excellent accommodation and great spread of breakfast

8

Carol Ann

20 jul 2023

·

Se alojó 4 noches

Fantastic choice of gluten free options , friendly staff, great location and next to thr shopping mall. Friendly staff. We will be back. Location of room is important as some facing the main roundabout can be noisey.

10

Ralph

4 feb 2023

·

Se alojó 2 noches

Great hotel in Central Jakarta...rooms are spacious...mall attached to hotel with many restaurants...staff is helpful...breakfast is really good

8

SHARIFAH HANA

21 oct 2025

·

Se alojó 2 noches

Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	143 US$
febrero	138 US$
marzo	145 US$
abril	144 US$
mayo	148 US$
junio	154 US$
julio	152 US$
agosto	150 US$
septiembre	156 US$
octubre	161 US$
noviembre	174 US$
diciembre	197 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $184	17 $214
18 $145	19 $171	20 $180	21 $180	22 $187	23 $209	24 $222
25 $140	26 $148	27 $160	28 $161	29 $161	30 $167	31 $173

DO	LU	MA	MI	JU	VI	SA
1 $144	2 $161	3 $180	4 $161	5 $163	6 $170	7 $173
8 $144	9 $159	10 $160	11 $172	12 $175	13 $175	14 $173
15 $140	16 $153	17 $175	18 $163	19 $160	20 $175	21 $175
22 $140	23 $153	24 $163	25 $163	26 $172	27 $173	28 $175
29 $140	30 $155

Hotel Indonesia Kempinski Jakarta

Precios para Hotel Indonesia Kempinski Jakarta

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación ejecutiva (Executive Grand Deluxe Balcony)

Habitación Grand (Grand Deluxe Twin Bundaran HI View)

Suite (Salon Suite)

Habitación Deluxe (Deluxe King Bundaran HI View)

Habitación Grand (Grand Deluxe King Bundaran HI View)

Habitación Grand (Grand Deluxe King)

Suite, 1 cama de matrimonio grande, vistas a la ciudad (Diplomatic Suite)

Habitación ejecutiva (Executive Grand Deluxe Room King)

Habitación ejecutiva con 2 camas individuales (Executive Grand Deluxe Room Twin)

Habitación Grand (Grand Deluxe King Corner)

Habitación Deluxe (Deluxe King)

Suite, 1 cama de matrimonio grande, fumadores, vistas a la ciudad

Reseñas de los huéspedes sobre Hotel Indonesia Kempinski Jakarta

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio