Sofitel Marrakech Palais Impérial & Spa
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From
US$ 335
/noite
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 4 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente uma discoteca. Este hotel ...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 4 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente uma discoteca. Este hotel de estilo Art Déco conta ainda com Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa). O hotel disponibiliza transporte local, que opera num raio de 10 km.
Comodidades para negócios
As principais comodidades incluem um business center, aluguer de limusinas e jornais grátis no lobby. Planeia um evento em Marrakech? este hotel dispõe de uma zona para conferências e de 6 salas de reuniões, com uma área total de 51 metros quadrados. Este hotel conta com transporte de/para o aeroporto (disponível 24 horas) mediante uma sobretaxa e há estacionamento com motorista grátis no local.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 3 bares/lounges. Este hotel serve pequeno-almoços buffet durante a semana entre as 7:00 e as 10:30 e aos fins de semana entre as 7:00 e as 11:00, mediante uma sobretaxa.
Quartos
Os 157 quartos, com um minibar e um leitor de DVD, farão com que se sinta em casa. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. As unidades contam com uma varanda. As opções de entretenimento incluem televisor LCD e internet sem fios. As casas de banho têm artigos de higiene exclusivos e secadores de cabelo.
Localização
Numa localização central em Marrakech, Sofitel Marrakech Palais Imperial & Spa estará a 15 minutos a pé de Mesquita Koutoubia e de Menara Mall. Este hotel para famílias está a 1,4 km (0,9 mi) de Jemaa el-Fna e a 1,9 km (1,2 mi) de Palácio Dar el Bacha.
O que há nas proximidades
Bab El Djedid(0.1 milhas)
Le Grand Casino de La Mamounia(0.2 milhas)
Parque Cyber(0.3 milhas)
Casino de Marrakech(0.4 milhas)
Mesquita Koutoubia(0.5 milhas)
Avenida Mohamed VI(0.6 milhas)
Menara Mall(0.7 milhas)
Palácio Dar el Bacha(0.8 milhas)
Jemaa el-Fna(0.8 milhas)
Bab Agnaou(0.9 milhas)
Les Bains de Marrakech(0.9 milhas)
Place du 16 Novembre(0.9 milhas)
Lugar da Juventude(0.9 milhas)
Royal Tennis Harti(0.9 milhas)
Souk El Bahja(0.9 milhas)
O aeroporto preferencial para Sofitel Marrakech Palais Imperial & Spa é o de Marrakech (RAK-Menara)(3 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Serviço de estacionamento
Localização
Rue Haroun Errachid - Quartier Hivernage, Marraqueche, Marrocos
Bab El Djedid (0.1 milhas)
Le Grand Casino de La Mamounia (0.2 milhas)
Parque Cyber (0.3 milhas)
Casino de Marrakech (0.4 milhas)
Mesquita Koutoubia (0.5 milhas)
Avenida Mohamed VI (0.6 milhas)
Opções de quartos
8
Suite Júnior, 1 cama king-size (Hivernage view)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
603 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
9
Suite Júnior, 1 cama king-size, terraço (Contemporary )
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
463 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
13
Suite Júnior, 1 cama king-size (Contemporary)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
463 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto Superior, varanda
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 2
323 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto Deluxe, 2 camas individuais, varanda (Garden Side)
Detalhes do quarto
2 Camas Individuais
Dormidas 2
323 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
6
Suite Júnior, 1 cama king-size (Atlas)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
534 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
15
Suite, 1 cama king-size, varanda, vista para a piscina (Prestige Agdal or Atlas view)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
463 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
12
Suite Presidencial, 2 quartos, terraço
Detalhes do quarto
2 Camas De Casal Extragrandes
Dormidas 4
1921 ft²
VarandaÁrea de refeições separadaAr condicionadoAquecimentoWi-Fi (gratuito)
12
Penthouse, várias camas, terraço (Koutoubia View)
Detalhes do quarto
2 Camas De Casal Extragrandes
Dormidas 4
2239 ft²
VarandaÁrea de refeições separadaAr condicionadoAquecimentoWi-Fi (gratuito)
10
Quarto Deluxe, 1 cama king-size, varanda (Contemporary)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
431 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
8
Suite, 2 camas de casal, varanda (Pool or Atlas view)
Detalhes do quarto
2 Camas De Casal
Dormidas 4
463 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
12
Suite Superior, 1 cama king-size (Prestige)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
890 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
15
Quarto Clássico, 1 cama king-size, varanda (Contemporary)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
355 ft²
VarandaAr condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Sofitel Marrakech Palais Impérial & Spa
8.1
Muito Bom
Com base em 834 avaliações verificadas
Quem se hospeda aqui?
Negócios
10%
Casal
40%
Família
23%
Grupos
21%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Sofitel Marrakech Palais Impérial & Spa, os hóspedes elogiam consistentemente os belos jardins, as impressionantes piscinas e a localização central, enquanto o feedback sobre o serviço, a manutenção dos quartos e as políticas varia amplamente, criando uma experiência mista que depende muito das expectativas e da localização do quarto.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Sofitel Marrakech Palais Impérial & Spa, os hóspedes elogiam consistentemente os belos jardins, as impressionantes piscinas e a localização central, enquanto o feedback sobre o serviço, a manutenção dos quartos e as políticas varia amplamente, criando uma experiência mista que depende muito das expectativas e da localização do quarto.
O pequeno-almoço destaca-se, e muitos hóspedes encontram a equipa acolhedora e prestativa. As frustrações comuns incluem um check-in lento ou desorganizado, ruído da vida noturna próxima e políticas rígidas ou confusas sobre o acesso à piscina e a comida ou bebidas de fora. Espere instalações elegantes e uma base central, mas a consistência do serviço e a atribuição do quarto podem moldar a sua estadia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os hóspedes elogiam consistentemente as piscinas, os jardins e as instalações em geral. Alguns mencionam o acesso restrito à piscina menor aquecida e experiências mistas com o spa e a vida noturna no local.
Avaliações dos hóspedes relacionadas
6
Neil
10 de out. de 2024
·
A estadia foi de 5 noites
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Tanweer
13 de mar. de 2024
·
A estadia foi de 3 noites
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
10
Mariana
13 de out. de 2025
·
A estadia foi de 2 noites
Love the heated pool and the location!
Love the heated pool and the location!
8
Duncan
2 de nov. de 2024
·
A estadia foi de 4 noites
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
10
Sean
29 de set. de 2025
·
A estadia foi de 6 noites
Fantastic facilities, service and location. Will be back again soon.
Fantastic facilities, service and location. Will be back again soon.
6
Adam
14 de out. de 2025
·
A estadia foi de 5 noites
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
8
richard
31 de mar. de 2025
·
A estadia foi de 2 noites
The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this
The Hotel facilities are excellent. However, staff and service are just about average. Service is slow. Finding table at breakfast or a seat by the pool was very difficult. Staff were less than helpful in this respect. We stayed in a suite. Cost high but service did not match this
10
patricia
10 de abr. de 2025
·
A estadia foi de 3 noites
Very well located, Confortable rooms, beautiful gardens
Very well located, Confortable rooms, beautiful gardens
10
Manishkumar
30 de nov. de 2025
·
A estadia foi de 4 noites
Good location and excellent facilities
Good location and excellent facilities
10
Jennelle
14 de set. de 2024
·
A estadia foi de 1 noite
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é misto: muitos notam quartos e áreas públicas muito limpos, enquanto outros relatam carpetes sujos, casas de banho mofadas e uma limpeza inconsistente.
Avaliações dos hóspedes relacionadas
10
Ruifeng
13 de out. de 2024
·
A estadia foi de 3 noites
Clean, very good breakfast, good location
Clean, very good breakfast, good location
6
Ali
2 de set. de 2024
·
A estadia foi de 3 noites
While we loved our stay in Marrakech, the Sofitel brand here was not up to par. The housekeeping and wait staff are very kind and service-oriented. I won’t go into the details, but I believe that upkeep needs to become first priority in order to keep the Sofitel brand to standard. The appearance and lobby feel Sofitel, the inside is Best Western.
While we loved our stay in Marrakech, the Sofitel brand here was not up to par. The housekeeping and wait staff are very kind and service-oriented. I won’t go into the details, but I believe that upkeep needs to become first priority in order to keep the Sofitel brand to standard. The appearance and lobby feel Sofitel, the inside is Best Western.
10
Naryis
12 de dez. de 2025
·
A estadia foi de 1 noite
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
4
MANUEL
22 de dez. de 2025
·
A estadia foi de 2 noites
Ruidosa, alfombra sucia, baño deteriorados.
Ruidosa, alfombra sucia, baño deteriorados.
4
Adriana
17 de mai. de 2025
·
A estadia foi de 3 noites
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
10
Roberto
22 de nov. de 2025
·
A estadia foi de 7 noites
Room was exceptional and very clean. Without exception the staff were friendly, helpful and respectful.
Room was exceptional and very clean. Without exception the staff were friendly, helpful and respectful.
10
NORA
4 de set. de 2024
·
A estadia foi de 1 noite
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
10
CATHERINE
14 de set. de 2024
·
A estadia foi de 2 noites
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
8
Siddik
22 de dez. de 2024
·
A estadia foi de 5 noites
Nous sommes arrivés mardi et reparti dimanche le problème à notre arrivée belle accueil ensuite une fois installé ce n’était plus la même obligé de réclamer des serviettes car nous étions 2 et on nous mettait 1 seule serviette, nous avons réclamé du café 3 jours de suite et rien pour finir la réception que j’ai eut au téléphone me répond que le café est payant j’ai répondu ce n’est pas la question quand on prend une suite à plus de 500€ la nuit on n’est pas à un café près.
Nous sommes arrivés mardi et reparti dimanche le problème à notre arrivée belle accueil ensuite une fois installé ce n’était plus la même obligé de réclamer des serviettes car nous étions 2 et on nous mettait 1 seule serviette, nous avons réclamé du café 3 jours de suite et rien pour finir la réception que j’ai eut au téléphone me répond que le café est payant j’ai répondu ce n’est pas la question quand on prend une suite à plus de 500€ la nuit on n’est pas à un café près.
4
Jocelyn
29 de jan. de 2025
·
A estadia foi de 7 noites
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são frequentemente confortáveis e espaçosos, com boas camas e vistas. Vários hóspedes mencionam ruído da vida noturna próxima, decoração escura ou desatualizada, incompatibilidades de vista no check-in e pequenos problemas de manutenção.
Avaliações dos hóspedes relacionadas
10
Laetitia
20 de mar. de 2025
·
A estadia foi de 4 noites
J ai réservé une chambre de luxe avec vue et j ai eu une chambre avec vue sur la route Donc on a demandé à changer de chambre et cela avec un supplément La 2 eme chambre était super avec vue jardin et piscine et très confortable
J ai réservé une chambre de luxe avec vue et j ai eu une chambre avec vue sur la route Donc on a demandé à changer de chambre et cela avec un supplément La 2 eme chambre était super avec vue jardin et piscine et très confortable
6
Neil
10 de out. de 2024
·
A estadia foi de 5 noites
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Willi
5 de mai. de 2025
·
A estadia foi de 4 noites
Leider erhielten wir nicht exakt das von uns gebuchte Zimmer: Gebucht: Balkon mit Aussicht Erhalten: Terrasse im Parterre mit Blick zur Strasse Ansonsten alles bestens: Sehr nettes, hilfsbereites Personal, guter Duft im ganzen Hotel, sehr schöne Aussenanlagen mit Pools…
Leider erhielten wir nicht exakt das von uns gebuchte Zimmer: Gebucht: Balkon mit Aussicht Erhalten: Terrasse im Parterre mit Blick zur Strasse Ansonsten alles bestens: Sehr nettes, hilfsbereites Personal, guter Duft im ganzen Hotel, sehr schöne Aussenanlagen mit Pools…
10
Naryis
12 de dez. de 2025
·
A estadia foi de 1 noite
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
6
Jawher Ben
31 de ago. de 2024
·
A estadia foi de 3 noites
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
8
Tanweer
13 de mar. de 2024
·
A estadia foi de 3 noites
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
8
rusmir
23 de jan. de 2025
·
A estadia foi de 6 noites
Breakfast was amazing, mattress horrible. They moved us to different room it was slightly better
Breakfast was amazing, mattress horrible. They moved us to different room it was slightly better
10
patricia
10 de abr. de 2025
·
A estadia foi de 3 noites
Very well located, Confortable rooms, beautiful gardens
Very well located, Confortable rooms, beautiful gardens
2
David
30 de mai. de 2024
·
A estadia foi de 2 noites
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
6
Mousa
18 de set. de 2024
·
A estadia foi de 2 noites
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a equipa simpática e complacente. No entanto, relatórios recorrentes citam um check-in lento ou desorganizado, uma resposta inconsistente, ocasional grosseria ou aplicação rigorosa das políticas, e alguns problemas de faturação.
Avaliações dos hóspedes relacionadas
6
roderick
16 de mar. de 2025
·
A estadia foi de 6 noites
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
10
Roberto
22 de nov. de 2025
·
A estadia foi de 7 noites
Room was exceptional and very clean. Without exception the staff were friendly, helpful and respectful.
Room was exceptional and very clean. Without exception the staff were friendly, helpful and respectful.
2
Rafic
24 de ago. de 2024
·
A estadia foi de 1 noite
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
4
lamiae
27 de out. de 2025
·
A estadia foi de 1 noite
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
6
Adam
14 de out. de 2025
·
A estadia foi de 5 noites
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
10
velmurugan
23 de dez. de 2024
·
A estadia foi de 2 noites
Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out. All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out. All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
6
mithu
7 de dez. de 2024
·
A estadia foi de 1 noite
You need to be careful about their charges. My room was paid in advance via Expedia. I had to pay only local tax. They took the credit card info as a hold and one day after I see that they have charged the whole amount t again via my credit card. Fortunately I was coming back to Marrakech again and complained and they reversed the charge. If I left the country I’m sure it would have been a headache to get a refund. Please make sure that they do not double charge you. Other than that the service was good.
You need to be careful about their charges. My room was paid in advance via Expedia. I had to pay only local tax. They took the credit card info as a hold and one day after I see that they have charged the whole amount t again via my credit card. Fortunately I was coming back to Marrakech again and complained and they reversed the charge. If I left the country I’m sure it would have been a headache to get a refund. Please make sure that they do not double charge you. Other than that the service was good.
10
Carey
24 de jun. de 2025
·
A estadia foi de 3 noites
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
8
Shabaz M
1 de dez. de 2024
·
A estadia foi de 3 noites
Staff at the hotel are way laid back, no rush in getting things solved especially when you need to get things done.
Staff at the hotel are way laid back, no rush in getting things solved especially when you need to get things done.
6
Shaheen
29 de jul. de 2025
·
A estadia foi de 3 noites
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização central e acessível a pé perto das principais atrações e com fácil acesso a táxis. Algumas avaliações alertam para o ruído noturno dos bares e uma discoteca próximos.
Avaliações dos hóspedes relacionadas
10
Ruifeng
13 de out. de 2024
·
A estadia foi de 3 noites
Clean, very good breakfast, good location
Clean, very good breakfast, good location
8
Hassan
11 de jul. de 2025
·
A estadia foi de 8 noites
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
6
Jawher Ben
31 de ago. de 2024
·
A estadia foi de 3 noites
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
10
Youssef MHamdi
28 de ago. de 2024
·
A estadia foi de 4 noites
Lovely location and wonderful staff in all departments.
Lovely location and wonderful staff in all departments.
10
Savvas
10 de abr. de 2024
·
A estadia foi de 5 noites
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
10
patricia
10 de abr. de 2025
·
A estadia foi de 3 noites
Very well located, Confortable rooms, beautiful gardens
Very well located, Confortable rooms, beautiful gardens
10
Jose Rodrigo
27 de jul. de 2024
·
A estadia foi de 2 noites
Ubicación excelente, el área de la alberca y sus jardines está excelente. Caminando en 15 minutos está cerca muchísimas cosas turísticas
Ubicación excelente, el área de la alberca y sus jardines está excelente. Caminando en 15 minutos está cerca muchísimas cosas turísticas
2
David
30 de mai. de 2024
·
A estadia foi de 2 noites
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
10
Carey
24 de jun. de 2025
·
A estadia foi de 3 noites
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
10
adam
29 de abr. de 2024
·
A estadia foi de 7 noites
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O pequeno-almoço é frequentemente elogiado pela qualidade e variedade. Vários hóspedes notam um serviço lento no bar ou no pequeno-almoço, opções limitadas para o jantar com menus QR, preços elevados e regras rígidas contra comida e bebidas de fora.
Avaliações dos hóspedes relacionadas
6
Neil
10 de out. de 2024
·
A estadia foi de 5 noites
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Hassan
11 de jul. de 2025
·
A estadia foi de 8 noites
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
10
Naryis
12 de dez. de 2025
·
A estadia foi de 1 noite
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
10
SHASHI
4 de nov. de 2024
·
A estadia foi de 4 noites
Excellent property, very good breakfast
Excellent property, very good breakfast
10
Agustín Gerardo
10 de nov. de 2025
·
A estadia foi de 1 noite
En general todo muy bien. Solo que el desayuno lo abren a determinada hora (me parece que a las 7am) y a esa hora no puedes pedir todo lo que se supone que incluye. En el caso concreto, no nos dejaron pedir huevos benedictinos, porque no tenían los insumos hasta las 8am.
En general todo muy bien. Solo que el desayuno lo abren a determinada hora (me parece que a las 7am) y a esa hora no puedes pedir todo lo que se supone que incluye. En el caso concreto, no nos dejaron pedir huevos benedictinos, porque no tenían los insumos hasta las 8am.
8
Duncan
2 de nov. de 2024
·
A estadia foi de 4 noites
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
6
Thamir
10 de out. de 2024
·
A estadia foi de 7 noites
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
10
NORA
4 de set. de 2024
·
A estadia foi de 1 noite
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
6
Salima
13 de jan. de 2026
·
A estadia foi de 3 noites
Frokosten var magisk ! Men det var mye rot med baggasjen min og innsjekking da jeg ble trukket og betalt for en annen person .
Frokosten var magisk ! Men det var mye rot med baggasjen min og innsjekking da jeg ble trukket og betalt for en annen person .
2
Tristram James
22 de set. de 2025
·
A estadia foi de 7 noites
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
José Flávio
17 de jun. de 2026
·
A estadia foi de 4 noites
Tudo muito bom, apenas um jantar não estava à altura do hotel. Muito bem localizado, local bonito e seguro
Tudo muito bom, apenas um jantar não estava à altura do hotel. Muito bem localizado, local bonito e seguro
10
AUGUSTO EMILIO
26 de mar. de 2026
·
A estadia foi de 3 noites
Vale muito a pena. Funcionarios gentis e prestativos. Ambiente perfumado maravilhoso
Vale muito a pena. Funcionarios gentis e prestativos. Ambiente perfumado maravilhoso
10
Jorge
26 de mar. de 2026
·
A estadia foi de 5 noites
Hotel sensacional! Bem localizado, quarto amplo e cama perfeita! O Café da manhã maravilhoso!
Hotel sensacional! Bem localizado, quarto amplo e cama perfeita! O Café da manhã maravilhoso!
10
Rodrigo
22 de jun. de 2025
·
A estadia foi de 3 noites
Incrível
Incrível
4
eduardo
20 de fev. de 2025
·
A estadia foi de 4 noites
O atendimento do hotel no geral foi excelente, mas o atendimento e experiência no spa foi ruim, tratamento em sala claustrofobica, sendo que tinham salas maiores, tratamento mecânico sem atenção ao cliente. Foram extremamente preconceituosos comigo e meu marido, pore sermos um casa gay.
O atendimento do hotel no geral foi excelente, mas o atendimento e experiência no spa foi ruim, tratamento em sala claustrofobica, sendo que tinham salas maiores, tratamento mecânico sem atenção ao cliente. Foram extremamente preconceituosos comigo e meu marido, pore sermos um casa gay.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-30: 371.2230947692871USD
- 2026-10-31: 425.4678019287109USD
- 2026-11-01: 312.78862348937986USD
- 2026-11-02: 434.8680951446533USD
- 2026-11-03: 312.47411604614257USD
- 2026-11-04: 452.67259323425293USD
- 2026-11-05: 325.0776207473755USD
- 2026-11-06: 321.83599300842286USD
- 2026-11-07: 412.5156799789429USD
- 2026-11-08: 353.3084062866211USD
- 2026-11-09: 267.56368698349USD
- 2026-11-10: 540.3284015335083USD
- 2026-11-11: 324.1704639816284USD
- 2026-11-12: 733.7469587738037USD
- 2026-11-13: 954.393856072998USD
- 2026-11-14: 753.9299151306152USD
- 2026-11-15: 282.25966418457034USD
- 2026-11-16: 307.04327452087404USD
- 2026-11-17: 321.35312394104005USD
- 2026-11-18: 327.6418373229981USD
- 2026-11-19: 368.00440057678225USD
- 2026-11-20: 466.1832547012329USD
- 2026-11-21: 375.4418419708252USD
- 2026-11-22: 298.2861459503174USD
- 2026-11-23: 385.62806201324463USD
- 2026-11-24: 304.4000722137451USD
- 2026-11-25: 320.8331715682983USD
- 2026-11-26: 401.1822357635498USD
- 2026-11-27: 403.6255300033569USD
- 2026-11-28: 389.2319099090576USD
- 2026-11-29: 299.3989185363769USD
- 2026-11-30: 310.99847391815183USD
- 2026-12-01: 307.43591324157717USD
- 2026-12-02: 299.9855525024414USD
- 2026-12-03: 302.7251714035034USD
- 2026-12-04: 296.67744823913574USD
- 2026-12-05: 288.7549161972046USD
- 2026-12-06: 288.5855975845337USD
- 2026-12-07: 299.6650297027588USD
- 2026-12-08: 296.653250100708USD
- 2026-12-09: 289.0210273635864USD
- 2026-12-10: 295.39532286224363USD
- 2026-12-11: 291.6578383544922USD
- 2026-12-12: 288.45254200134275USD
- 2026-12-13: 289.0210273635864USD
- 2026-12-14: 291.98441068878174USD
- 2026-12-15: NO DATA
- 2026-12-16: 317.3969675552368USD
- 2026-12-17: 306.3538326446533USD
- 2026-12-18: 297.3185280166626USD
- 2026-12-19: 289.04522550201415USD
- 2026-12-20: 297.74185872650145USD
- 2026-12-21: NO DATA
- 2026-12-22: 324.0978695663452USD
- 2026-12-23: 349.5588227096558USD
- 2026-12-24: 303.30575583496096USD
- 2026-12-25: 429.8121880523682USD
- 2026-12-26: 440.48038852996825USD
- 2026-12-27: 428.9413284942627USD
- 2026-12-28: 748.0437521362305USD
- 2026-12-29: 615.4170365173339USD
- 2026-12-30: 4202.054313977051USD
Este alojamento disponibiliza transporte a partir do aeroporto (podem aplicar-se sobretaxas). Para organizar o transporte, os clientes devem contactar o alojamento 48 horas antes da chegada através dos dados que constam da confirmação da reserva. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Este alojamento cobra taxas pelo acesso aos serviços de spa.
- Aos fins de semana e durante eventos especiais, este estabelecimento cobra taxas pelo acesso ao So Lounge.
- Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 4 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Tarifa de pequeno-almoço buffet: 300 MAD por pessoa (valor aproximado)
- Taxa de transporte de/para o aeroporto: 600 MAD por veículo (só ida, ocupação máxima de 4) pessoas
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Serviço de quartos
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Serviços
Centro de negócios
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Aluguer de bicicletas
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Lockers Available
Atividades
Piscina
Jardim
Campo de golfe (na proximidade)
Parque infantil
Piscina para crianças
Piscina interior
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Pool (Indoor)
Mobiliário de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Solário
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Tratamentos de beleza
Clube para crianças
Bar junto à piscina
Almoços embalados
Pequeno-almoço no quarto
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Estacionamento
Estacionamento
Serviço de estacionamento
Estacionamento gratuito
Estação de carregamento para automóveis elétricos
Parking Onsite
Internet
Wi-fi gratuito