Hampton Inn & Suites Mystic

Hotellet var ok, ligger lite off om man vill gå till hamnen i Mystic. Det krävs bil eller väldigt bekväma skor och 1 timmars promenad. Rummet var stort och bra. Besvikelsen kom när vi skulle lägga oss och tog bort överkastet. Sängen hade bara ett skrynkligt underlakan. När vi påpekade detta fick vi till svar att det var bäddat och att de tvättar överkastet varje dag. Inte sant och även om så bäddar man sängen med lakan absolut inte med bara ett överkast. Jag har bott på hotell flera hundra gånger och bara varit med om det på vandrarhem. Underbetyg helt oacceptabelt!!!

Breakfast was terrible. Selection was minimal for Hampton Inn standards. Juice machine was broken, so they had small prepackaged containers. They had prepackaged breakfast sandwiches and waffles with no microwave to warm them. The hot foods were barely warm but again there was no way to make them warmer. They are undergoing construction so parts of the facility were blocked off and there was a lot of noise because of it. Parking was good and convenient. All the staff attire was hoddies with staff across the back. Some actually had their hoods up most of the time. Not what you expected for a Hilton property

They are in the middle of construction. I wish I had known that when booking

It's being redone and we never knew about it

Average at best. The room was ok but not very clean. The breakfast was horrible. The people next door had a fog that barked all night.