Holiday Inn Kansas City Airport by IHG

Nunca fueron a hacer limpieza. Las persianas no servían.

Todo el personal excelente servicio, el desayuno excelente, solamente las alfombras ocupan lavarlas con máquina ya que se ven sucias tanto de los pasillos y los cuartos. Le falta decorar más los pasillos ya que se ven descuidados. Pero en realidad el trato del personal excelente

Great location to the airport. Easy check in process

Was very convenient to walk to convention center for dance competition but $600-700 for 2 nights was ridiculous. I booked for 3 nights and tried to modify my stay once our schedule was released. They wouldn’t allow it but we could cancel and rebook. The price increase would have cost us the same! Price gouging at its best!

The facility was under construction, but no communication was provided beforehand regarding this. Staffing was limited which was unfortunate for them because we were there for a dance competition and the hotel was completely booked. Staff couldn't handle the volume, didn't know how to work the POS system, make drinks in the restaurant, split checks, the list goes on. Due to the construction, water was cold, toilets weren't flushing, showers weren't working, etc. Planning could have been a whole lot better.