Grand Palladium Jamaica Resort & Spa All Inclusive
235 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
235 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Grand Palladium Jamaica Resort & Spa All Inclusive er prisen per natt i gjennomsnitt 235 USD i den billigste måneden (september) og 746 USD i den dyreste måneden (april), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 478 USD |
| februar | 491 USD |
| mars | 732 USD |
| april | 746 USD |
| mai | 408 USD |
| juni | 461 USD |
| juli | 465 USD |
| august | 390 USD |
| september | 235 USD |
| oktober | 302 USD |
| november | 426 USD |
| desember | 436 USD |
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sep · 235 USD
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Dyreste: april (ca. 746 USD)
Billigste: september (ca. 235 USD)
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Etter et bad i et av stedets 5 utendørsbassenger kan du slappe av på den private stranden. Dette resort-hotellet tilbyr også wi-fi (inkludert),...
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Etter et bad i et av stedets 5 utendørsbassenger kan du slappe av på den private stranden. Dette resort-hotellet tilbyr også wi-fi (inkludert), barnepass (mot betaling) og et spillrom.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, aviser i lobbyen (inkludert) og renseri-/vaskeritjenester. Planlegger du en event i Lucea? Som en av denne resorten sine gjester tilbys du møte- og konferanserom på opp til 349 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys flyplasstransport mot et tillegg, og ubetjent parkering (inkludert) er tilgjengelig på stedet.
Servering
Smak på internasjonale retter på Mo Bay, en av denne resortens 10 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Du kan også få noe lett å bite i på kafeen. Besøk en av stedets 17 barer/lounger, 3 strandbarer eller 3 bassengbarer og slapp av med din favorittdrink. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.30.
Rom
Føl deg som hjemme i et av de 540 aircondition-avkjølte gjesterommene som også har minibar og Flatskjerm-TV. Rommene har egen balkong. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommene har privat bad med et boblebad og toalettartikler (inkludert).
Beliggenhet
Dersom du velger Grand Palladium Jamaica Resort & Spa All Inclusive når du skal besøke Lucea, bor du ved havet og en 8 minutters kjøretur unna Chukka Ocean Outpost at Sandy Bay. Dette resort-hotellet med alt inkludert ligger 23,5 mi (37,8 km) unna Seven Mile Beach og 20,6 mi (33,2 km) unna Doctor's Cave Beach.
Hva finnes i nærheten
Chukka Ocean Outpost at Sandy Bay(5.4 miles)
Mayfield Falls & Mineral Springs - Original(13.5 miles)
Half Moon Beach(15.8 miles)
Samuel's Bay National Marine Park(16.7 miles)
Fairview Shopping Center(18.1 miles)
Rocklands fuglereservat(18.2 miles)
Jamaica Giants Sculpture Park & Art Gallery(18.2 miles)
Westgate kjøpesenter(18.6 miles)
Bellefield herregård og hage(18.8 miles)
Montego Bay cruiseskipsterminal(19.4 miles)
Cornwall regionssykehus(19.4 miles)
Widowmaker's Cave(19.4 miles)
Jarret Park(19.6 miles)
Harbour Street håndverksmarked(19.6 miles)
Church Street(19.6 miles)
Nærmeste store flyplass er Montego Bay (MBJ-Sir Donald Sangster internasjonale flyplass)(21.8 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Beliggenhet
The Point, Lucea (Hanover), Lucea, Jamaica
Chukka Ocean Outpost at Sandy Bay (5.4 miles)
Mayfield Falls & Mineral Springs - Original (13.5 miles)
Half Moon Beach (15.8 miles)
Samuel's Bay National Marine Park (16.7 miles)
Fairview Shopping Center (18.1 miles)
Rocklands fuglereservat (18.2 miles)
Gjesteomtaler
7.8
God
basert på 1 590 verifiserte omtaler
Hvem bor her?
Business
1%
Par
45%
Familie
33%
Grupper
18%
Alene
0%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Grand Palladium Jamaica Resort & Spa All Inclusive roser gjestene de enorme bassengene, den vakre beliggenheten og det vennlige personalet, men påpeker også ujevn service, varierende mat og drikke, vedlikeholdsproblemer, trapper uten heis og trege skyttelbuser på det store området.
Les merVar dette til hjelp?
Hva gjestene synes
På Grand Palladium Jamaica Resort & Spa All Inclusive roser gjestene de enorme bassengene, den vakre beliggenheten og det vennlige personalet, men påpeker også ujevn service, varierende mat og drikke, vedlikeholdsproblemer, trapper uten heis og trege skyttelbuser på det store området.
Rommene er generelt romslige med balkonger eller private bassenger, men tilbakevendende problemer inkluderer dårlig aircondition, ødelte kjøleskap eller telefoner, og utdatert interiør. Buffeten byr på variasjon, men kan føles repeterende eller smakløs, à la carte-restaurantene krever reservasjon og kan innebære lang ventetid, og noen gjester synes spriten er vannet ut. Underholdningen er blandet og flere fasiliteter stenger tidlig, med gjentatte rapporter om mangel på bassenghåndklær og sporadiske stengninger eller vedlikehold av barnebassenget og boblebadene. Forvent et livlig, stort resort med mye å gjøre, men med ujevn utførelse.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Store bassenger og et utstrakt resortområde med skyttelbuss på stedet, men gjestene rapporterer om trege eller upålitelige transporter, tidlig stengetid i bassenget og tilbakevendende vedlikeholdsproblemer (skitne områder, ødelagte boblebad), samt sporadiske stengninger av barnebassenget og mangel på bassenghåndklær.
Relaterte gjesteomtaler
8
Sabrina
13. okt. 2025
·
Overnattet 4 netter
Overall it was great vaca, the only issue I had was that the pools closed at 6pm. Thought this was a bit early but as they say it’s a family resort.
Overall it was great vaca, the only issue I had was that the pools closed at 6pm. Thought this was a bit early but as they say it’s a family resort.
2
Margaret
25. juli 2025
·
Overnattet 4 netter
I expected so much more from this resort especially as a fellow Jamaican. The staff was extremely disrespectful and took a very long time to respond for amenities. It seems that the resort rooms are not maintained regularly due to the air conditioner not working and refrigerator breaking down as well. In addition, the pool was not maintained properly as we saw vomit in the pool for 2 days while there. For the amount of money that was spent, I truly expected better than what was received.
I expected so much more from this resort especially as a fellow Jamaican. The staff was extremely disrespectful and took a very long time to respond for amenities. It seems that the resort rooms are not maintained regularly due to the air conditioner not working and refrigerator breaking down as well. In addition, the pool was not maintained properly as we saw vomit in the pool for 2 days while there. For the amount of money that was spent, I truly expected better than what was received.
8
Sandra Elizabeth
25. juni 2025
·
Overnattet 4 netter
The kids waterpark was out of order. That was the whole point of going with the kids.
The kids waterpark was out of order. That was the whole point of going with the kids.
2
Nataliya
3. nov. 2025
·
Overnattet 5 netter
Staff is lazy , dirty pool , jacuzzi is not working, small variety of food . Poor entertainment, very disappointed
Staff is lazy , dirty pool , jacuzzi is not working, small variety of food . Poor entertainment, very disappointed
10
CLAUDIA
12. aug. 2025
·
Overnattet 7 netter
Awesome pool! Loved the sport bar, shows,
Awesome pool! Loved the sport bar, shows,
6
Sabrina Cheri
23. okt. 2025
·
Overnattet 4 netter
The pool was dirty on one side where the waterfall was . The women staff members were very unfriendly . The men were very helpful to me and my husband . The concierge did not help us at all once he couldn’t sell us anything we didn’t heard from him at all the entire trip . Food was great . Room was beautiful . Swim up bar was great . Jerk hut and coconut hut was great . The beach was not great at all .
The pool was dirty on one side where the waterfall was . The women staff members were very unfriendly . The men were very helpful to me and my husband . The concierge did not help us at all once he couldn’t sell us anything we didn’t heard from him at all the entire trip . Food was great . Room was beautiful . Swim up bar was great . Jerk hut and coconut hut was great . The beach was not great at all .
6
Sandra
27. juli 2025
·
Overnattet 3 netter
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
8
Ryan David
20. juni 2025
·
Overnattet 5 netter
The people were amazing, very friendly. Our AC in our room didn't get very cold and all the pools close at 6 pm which is a shame since the main pool was beautiful.
The people were amazing, very friendly. Our AC in our room didn't get very cold and all the pools close at 6 pm which is a shame since the main pool was beautiful.
6
Lynne
31. mars 2025
·
Overnattet 4 netter
Food was not good; Alcoholic beverages were lacking on alcohol; Ran out of pool towels, so we had to wait on them; Front desk phone was always busy when we called; No elevators, so had to go up and down with luggage Best dessert was ice cream in the sports bar; Bingo game lasted wayyyyyyy too long
Food was not good; Alcoholic beverages were lacking on alcohol; Ran out of pool towels, so we had to wait on them; Front desk phone was always busy when we called; No elevators, so had to go up and down with luggage Best dessert was ice cream in the sports bar; Bingo game lasted wayyyyyyy too long
10
Hector
23. aug. 2025
·
Overnattet 4 netter
One of my favorite resorts I’ve ever been to! The pool is massive, very clean and beautiful! Staff was friendly and helpful, loved the Steakhouse and Mo’Bay buffet!
One of my favorite resorts I’ve ever been to! The pool is massive, very clean and beautiful! Staff was friendly and helpful, loved the Steakhouse and Mo’Bay buffet!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester synes rommene og området er rene, men standarden er ujevn: gjentatte rapporter om skitne eller utslitte bad, mugglukt eller kloakklukt, og forsinkelser eller mangel på håndklær og vaskekluter; bassengrenheten varierer også.
Relaterte gjesteomtaler
6
Alex
2. des. 2024
·
Overnattet 3 netter
Beautiful architecture, large rooms, well equipped and maintained, pools, common areas are excellent. However, the stench of raw sewer is the fun killer. Whether you are outside or inside of your room, it follows you everywhere. Not sure if it's a design problem or maintenance, but I will not return to this place until this problem is fixed. The beach has almost no swimmable areas and is limited to a few small waist deep spots often filled with seaweed, the rest of the waterfront is just rocks. Food is below average for all inclusive - everything is overcooked, and very few fresh fruit.
Beautiful architecture, large rooms, well equipped and maintained, pools, common areas are excellent. However, the stench of raw sewer is the fun killer. Whether you are outside or inside of your room, it follows you everywhere. Not sure if it's a design problem or maintenance, but I will not return to this place until this problem is fixed. The beach has almost no swimmable areas and is limited to a few small waist deep spots often filled with seaweed, the rest of the waterfront is just rocks. Food is below average for all inclusive - everything is overcooked, and very few fresh fruit.
4
Billie
1. nov. 2025
·
Overnattet 6 netter
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
8
Lincoln
29. okt. 2025
·
Overnattet 3 netter
Lack of towels and wash rags , it took multiple hours for them to provide them .
Lack of towels and wash rags , it took multiple hours for them to provide them .
8
Bobbette
8. jan. 2025
·
Overnattet 6 netter
I hated the fact that the room 2233 had a leak over the sink, the sink was clogged most of the time. We had no towel for an entire day. I had to get towels from my sister that was staying in 2112. I had to be mopping up water from the bathroom floors. I asked about 3 different people for towels before having to go to the front desk to request towels then they finally brought the towels. The facility outside of the room was great. I enjoyed the entertainment, the swimming pool and the restaurants.
I hated the fact that the room 2233 had a leak over the sink, the sink was clogged most of the time. We had no towel for an entire day. I had to get towels from my sister that was staying in 2112. I had to be mopping up water from the bathroom floors. I asked about 3 different people for towels before having to go to the front desk to request towels then they finally brought the towels. The facility outside of the room was great. I enjoyed the entertainment, the swimming pool and the restaurants.
10
Shalamaar
17. mars 2025
·
Overnattet 6 netter
All the staff was accommodating and friendly. Many food options and tasty. Room was clean and decent size.
All the staff was accommodating and friendly. Many food options and tasty. Room was clean and decent size.
10
Eva
28. nov. 2025
·
Overnattet 7 netter
Clean room, great location, amazing staff.
Clean room, great location, amazing staff.
6
Terriann
27. okt. 2025
·
Overnattet 5 netter
Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty
Not impressed. they need to focus on the cleanliness and the finishes such as grout around the bath and tub. it can make the bathroom look dirty! Also the bathroom was dirty
6
Toinette
30. sep. 2025
·
Overnattet 2 netter
clean
clean
10
Maria
21. okt. 2025
·
Overnattet 6 netter
Clean room, friendly staff, delicious food
Clean room, friendly staff, delicious food
6
Toshia
24. apr. 2025
·
Overnattet 4 netter
I had mixed feelings about leaving this review as I was disappointed with my stay, but we still made the best of it. I will start with the positives. The grounds were well maintained and expansive pool. Sunset Cove was a tucked away gem. Cons - Grand Palladium is a travel club/timeshare with a hotel revenue component. I don’t like timeshares as the property buildings get dated and there is typically not a focus on maintaining room standards. After paying close to 4500 for 2 adults and kid and seeing 4.5-5 stars on Expedia, I thought I would get a decent room experience. The rooms are in disrepair and we were told we were on the recently renovated side. The walls were in disrepair, extremely poor workmanship, and broken floor tiles all over the place! There was mold on the shower heads, tile grout that was not wiped off the tiles around the bathtub, and random nails sticking out. They offered to change, however for the same room with more broken floor tiles than our current room. With a child that loves to run barefoot, that’s not cool. Not inconveniencing and losing time for that. Only here 4 nights. The food is bad and they kept running out of things like towels, food items, cups, etc. to the point we thought we were being pranked. The pool is so expansive, it’s hard to find seating anywhere around it. Lastly, they should offer add’l food options for kids at Sunset Cove. 1 hr wait for lunch and dinner is too long for kids and takes away from vacation.
I had mixed feelings about leaving this review as I was disappointed with my stay, but we still made the best of it. I will start with the positives. The grounds were well maintained and expansive pool. Sunset Cove was a tucked away gem. Cons - Grand Palladium is a travel club/timeshare with a hotel revenue component. I don’t like timeshares as the property buildings get dated and there is typically not a focus on maintaining room standards. After paying close to 4500 for 2 adults and kid and seeing 4.5-5 stars on Expedia, I thought I would get a decent room experience. The rooms are in disrepair and we were told we were on the recently renovated side. The walls were in disrepair, extremely poor workmanship, and broken floor tiles all over the place! There was mold on the shower heads, tile grout that was not wiped off the tiles around the bathtub, and random nails sticking out. They offered to change, however for the same room with more broken floor tiles than our current room. With a child that loves to run barefoot, that’s not cool. Not inconveniencing and losing time for that. Only here 4 nights. The food is bad and they kept running out of things like towels, food items, cups, etc. to the point we thought we were being pranked. The pool is so expansive, it’s hard to find seating anywhere around it. Lastly, they should offer add’l food options for kids at Sunset Cove. 1 hr wait for lunch and dinner is too long for kids and takes away from vacation.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Romslige rom med balkonger eller private bassenger og fin utsikt, men tilbakevendende problemer inkluderer svak eller ødelagt klimaanlegg, kjøleskap eller telefoner som ikke fungerer, lekkasjer, utdatert interiør og åpne bad som reduserer personvernet; mangel på heiser betyr at trapper er uunngåelige.
Relaterte gjesteomtaler
6
Chasity
5. sep. 2025
·
Overnattet 7 netter
The only thing I have to say is our AC did not feel cold so for the whole seven nights we were a little miserable and we reported it four times and nothing got done about it.
The only thing I have to say is our AC did not feel cold so for the whole seven nights we were a little miserable and we reported it four times and nothing got done about it.
6
Mirlene
17. jan. 2025
·
Overnattet 2 netter
I stayed at this resort in 2019 and loved it so much that I decided to return. However, a lot has changed since my last visit. The facilities were clean, but the bathrooms had several rusted areas. While there’s a wide variety of options for breakfast and dinner, the food wasn’t very flavorful. The drinks were watered down, but despite these issues, I still enjoyed my stay. That said, I wouldn’t return again.
I stayed at this resort in 2019 and loved it so much that I decided to return. However, a lot has changed since my last visit. The facilities were clean, but the bathrooms had several rusted areas. While there’s a wide variety of options for breakfast and dinner, the food wasn’t very flavorful. The drinks were watered down, but despite these issues, I still enjoyed my stay. That said, I wouldn’t return again.
10
Delores
17. okt. 2025
·
Overnattet 6 netter
Our refrigerator wasn't working for the first night and the A/C as well . And the room had a little odor in it. And the small towels it took them about 3 day's to give us the small towels. So i don't know if i would stay at this resort again. Yes its nice . Just the experience we had
Our refrigerator wasn't working for the first night and the A/C as well . And the room had a little odor in it. And the small towels it took them about 3 day's to give us the small towels. So i don't know if i would stay at this resort again. Yes its nice . Just the experience we had
8
Susan Marie
11. okt. 2025
·
Overnattet 4 netter
Liked our plunge pool suite
Liked our plunge pool suite
2
Jhon
9. feb. 2025
·
Overnattet 5 netter
AC in the room was leaking water, slipped and fell and hotel didn’t change rooms
AC in the room was leaking water, slipped and fell and hotel didn’t change rooms
6
Shanette
26. okt. 2024
·
Overnattet 5 netter
They gave us the wrong room the first day, tub didnt work, the lock on the door was broken they end up switching us to the right room 7pm the next day. They gave us this coupon book that you could barely use at the places they said, they be doing construction on the property, and the room which is noisy as hell. Staff was very friendly, service was good at the restaurants, entertainment was great each night .
They gave us the wrong room the first day, tub didnt work, the lock on the door was broken they end up switching us to the right room 7pm the next day. They gave us this coupon book that you could barely use at the places they said, they be doing construction on the property, and the room which is noisy as hell. Staff was very friendly, service was good at the restaurants, entertainment was great each night .
8
MISTY LINVILLE
10. juli 2025
·
Overnattet 7 netter
The resort is massive, luxurious and all-inclusive which is why we chose to stay there, but there are some things that need attention. When we first got into our room & started unpacking, we noticed water dripping down a wall & onto the marble floor. We called the front desk & made them aware of the situation & they said they would send someone from maintenance. After nobody came, we went to the front desk 2 times & were told that they were on their way.We were tired from traveling all day & just wanted to unpack/get comfortable & figured they would move us into another room. Finally we went back to the desk for the third time in 4 hrs & asked to be moved because the floor was flooded with water by that time. We assumed they would offer to upgrade our room but they would not. We constantly had to call to ask for wash cloths and towels because housekeeping would forget to leave them.The buffet had many choices of food but most of it was very bland. The restaurants have better quality foods but reservations were limited. If you want a chair by the pool, you need to go early and put your towel on it.They do not monitor the chairs and some sit empty all day with towels on them(which I do not think is acceptable).There were also days when they ran out of clean beach towels for hours (that should never happen). The entertainment could & should be better. The beach area could be better but the pool is amazing! We did enjoy our stay, but think there should be better management.
The resort is massive, luxurious and all-inclusive which is why we chose to stay there, but there are some things that need attention. When we first got into our room & started unpacking, we noticed water dripping down a wall & onto the marble floor. We called the front desk & made them aware of the situation & they said they would send someone from maintenance. After nobody came, we went to the front desk 2 times & were told that they were on their way.We were tired from traveling all day & just wanted to unpack/get comfortable & figured they would move us into another room. Finally we went back to the desk for the third time in 4 hrs & asked to be moved because the floor was flooded with water by that time. We assumed they would offer to upgrade our room but they would not. We constantly had to call to ask for wash cloths and towels because housekeeping would forget to leave them.The buffet had many choices of food but most of it was very bland. The restaurants have better quality foods but reservations were limited. If you want a chair by the pool, you need to go early and put your towel on it.They do not monitor the chairs and some sit empty all day with towels on them(which I do not think is acceptable).There were also days when they ran out of clean beach towels for hours (that should never happen). The entertainment could & should be better. The beach area could be better but the pool is amazing! We did enjoy our stay, but think there should be better management.
6
Abideen
13. okt. 2025
·
Overnattet 3 netter
Room was clean but the outdoor furniture was moldy.
Room was clean but the outdoor furniture was moldy.
8
Chad Michael
28. mars 2025
·
Overnattet 6 netter
The resort was great, and we had a good time. However, there were a few hiccups. There were 4 in our party (2 adults, 2 teens) and we paid for an ocean view room with two double beds. The first night, we were placed in a room with a single king bed and a pull out couch. The bathroom was open concept with no privacy between the bathroom and the bedroom area. I complained, and was promised a correct room the next day. They tried to tell us we had the pull out bed for the two teens, but that is NOT what we paid for. We did get our room, but we wasted almost half the second day packing and waiting for our room to be ready. Obviously not something you want to do when you pay to be on vacation. The resort itself is great. It IS too spread out and its a long way to walk anywhere. There are shuttles though, and the drivers were extremely polite. The food on the buffet is typical all-inclusive buffet food. It's not great, but it's not bad either. After being on 5 different all-inclusive resorts I believe this might be intentional to prevent customers from having issues as they travel. We ate at 4 of the ala-cart restaurants, and all four were excellent. The pool was decent. It's huge, and that's about it. Plenty of room for everyone even with kids playing and throwing balls and having a good time. The beaches on the north side of the property are so-so, two of them are very rocky but the other is ok. Sunset Cove is by far the best beach there.
The resort was great, and we had a good time. However, there were a few hiccups. There were 4 in our party (2 adults, 2 teens) and we paid for an ocean view room with two double beds. The first night, we were placed in a room with a single king bed and a pull out couch. The bathroom was open concept with no privacy between the bathroom and the bedroom area. I complained, and was promised a correct room the next day. They tried to tell us we had the pull out bed for the two teens, but that is NOT what we paid for. We did get our room, but we wasted almost half the second day packing and waiting for our room to be ready. Obviously not something you want to do when you pay to be on vacation. The resort itself is great. It IS too spread out and its a long way to walk anywhere. There are shuttles though, and the drivers were extremely polite. The food on the buffet is typical all-inclusive buffet food. It's not great, but it's not bad either. After being on 5 different all-inclusive resorts I believe this might be intentional to prevent customers from having issues as they travel. We ate at 4 of the ala-cart restaurants, and all four were excellent. The pool was decent. It's huge, and that's about it. Plenty of room for everyone even with kids playing and throwing balls and having a good time. The beaches on the north side of the property are so-so, two of them are very rocky but the other is ok. Sunset Cove is by far the best beach there.
10
Megan
20. okt. 2025
·
Overnattet 5 netter
The rooms were very clean and spacious
The rooms were very clean and spacious
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Service
Mange fremhever et varmt og hjelpsomt personale og enkeltpersoner som utmerker seg, men servicen kan være treg eller lite responsiv med lange køer ved innsjekking, uoppfylte forespørsler, hull i skyttelbusstilbudet og vedvarende press for å delta på timeshare- eller ferieklubbsalgspresentasjoner.
Relaterte gjesteomtaler
8
Roshanda
25. aug. 2025
·
Overnattet 3 netter
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
8
Meseret
27. aug. 2025
·
Overnattet 5 netter
Bad receptionist they don’t respond or fixed problems you call them don’t care
Bad receptionist they don’t respond or fixed problems you call them don’t care
8
Felicia
15. okt. 2025
·
Overnattet 5 netter
The only issue was the shuttles. Never came on time and sometimes at all!
The only issue was the shuttles. Never came on time and sometimes at all!
6
Norah R
21. aug. 2025
·
Overnattet 4 netter
First point of contact matters and unfortunately the staff member that I had upon checkin failed to provide a pleasant and welcoming tone. Lamar was very abrasive in her responses, the check in felt rushed. I had hoped to experience a different staff member during check out to see if I noticed a difference but unfortunately I checked out with the same front seat staff and her demeanor was exactly the same. I also had an issue with the app and was unable to log in and instead of assisting me, she directed me to guests services. The lady at guests services stated, I needed to give the app time. I have traveled to many places and have never heard of such a thing. Once I got to my room, I called guests services and was able to speak with Ashley who was extremely helpful and realized the error I was having during checking in on the app was the name they used vs my full last name. The resort was beautiful and the various restaurants offered was great to see. It would have been nice to maybe know the menu for the buffet in advance so we can decide which days we wanted to try a restaurant as the oxtail was amazing but we weren’t able to get it again. Overall, the stay was good but I think the customer service could have been better which is what I stated to Xavier while we waited for our transportation. There were two extremes, staff that were abrasive, unwelcoming and quite rude then those who were really nice, inviting and contributed to making the experience a good time.
First point of contact matters and unfortunately the staff member that I had upon checkin failed to provide a pleasant and welcoming tone. Lamar was very abrasive in her responses, the check in felt rushed. I had hoped to experience a different staff member during check out to see if I noticed a difference but unfortunately I checked out with the same front seat staff and her demeanor was exactly the same. I also had an issue with the app and was unable to log in and instead of assisting me, she directed me to guests services. The lady at guests services stated, I needed to give the app time. I have traveled to many places and have never heard of such a thing. Once I got to my room, I called guests services and was able to speak with Ashley who was extremely helpful and realized the error I was having during checking in on the app was the name they used vs my full last name. The resort was beautiful and the various restaurants offered was great to see. It would have been nice to maybe know the menu for the buffet in advance so we can decide which days we wanted to try a restaurant as the oxtail was amazing but we weren’t able to get it again. Overall, the stay was good but I think the customer service could have been better which is what I stated to Xavier while we waited for our transportation. There were two extremes, staff that were abrasive, unwelcoming and quite rude then those who were really nice, inviting and contributed to making the experience a good time.
2
SIMRANJIT
18. aug. 2025
·
Overnattet 4 netter
Staff was very rude. They would not accomodate your genuine request. We made two trips and paid for it in advance.The expedia lady forces us to pay for the second trip which we were not sure about.We wanted to cancel it cus the kids in our group got sick. The lady didn’t want to refund the money. I missed my bus coming back to the airport and had to take another bus because the bellboy did not come to pickup the luggage. I had to wait an hour and 15 minutes for the bellboy to take my luggage.The Ac was not working properly and had to sleep without Ac the first night and then they switched our 3 rooms. I have seen other tourists yelling at the front desk. Worse experience. Would not recommend this place to anybody.
Staff was very rude. They would not accomodate your genuine request. We made two trips and paid for it in advance.The expedia lady forces us to pay for the second trip which we were not sure about.We wanted to cancel it cus the kids in our group got sick. The lady didn’t want to refund the money. I missed my bus coming back to the airport and had to take another bus because the bellboy did not come to pickup the luggage. I had to wait an hour and 15 minutes for the bellboy to take my luggage.The Ac was not working properly and had to sleep without Ac the first night and then they switched our 3 rooms. I have seen other tourists yelling at the front desk. Worse experience. Would not recommend this place to anybody.
10
Tamar
22. nov. 2025
·
Overnattet 3 netter
Staff was very welcoming and professional. I felt at home From my welcome drink to check in. Reception Supervisor Melicia was courteous and accommodating throughout ? All the support staff and guest relations explained what restaurants were o]en and where to dine. The staff provided cart transport to amd from the room which was very convenient. Make one call and they're there to get you. The Bartenders at all the bars made great drinks and were friendly.
Staff was very welcoming and professional. I felt at home From my welcome drink to check in. Reception Supervisor Melicia was courteous and accommodating throughout ? All the support staff and guest relations explained what restaurants were o]en and where to dine. The staff provided cart transport to amd from the room which was very convenient. Make one call and they're there to get you. The Bartenders at all the bars made great drinks and were friendly.
6
Verna
3. sep. 2025
·
Overnattet 5 netter
This was my third visit with my family. The convenience from the airport to the hotel is great especially having 2 toddlers. However, unlike my last 2 visits the service at the hotel declined tremendously. We had no wash cloths, iron or remote for the television. The phone in the room did not work. The food at the restaurant especially the Jamaican and seafood was horrible. We waited for over 45 minutes at the seafood restaurant before being served. I ordered the birthday celebration package and cabana for my son’s birthday and was told everything would be set up and ready by 10am. I got there at almost 1030 to surprise my son and nothing was done. The representative did not have a record of my reservation. The package included; cake, wine, balloons and chocolate covered fruits. Thankfully I brought my own balloons and decorations as none was provided. We also did not get chocolate covered fruits, but had to pay full price for the package at checkout. I am having a difficult time deciding if I should ever return to the hotel. The shows were good as well as the spa, but my other experiences were horrible and has left me feeling very disappointed.
This was my third visit with my family. The convenience from the airport to the hotel is great especially having 2 toddlers. However, unlike my last 2 visits the service at the hotel declined tremendously. We had no wash cloths, iron or remote for the television. The phone in the room did not work. The food at the restaurant especially the Jamaican and seafood was horrible. We waited for over 45 minutes at the seafood restaurant before being served. I ordered the birthday celebration package and cabana for my son’s birthday and was told everything would be set up and ready by 10am. I got there at almost 1030 to surprise my son and nothing was done. The representative did not have a record of my reservation. The package included; cake, wine, balloons and chocolate covered fruits. Thankfully I brought my own balloons and decorations as none was provided. We also did not get chocolate covered fruits, but had to pay full price for the package at checkout. I am having a difficult time deciding if I should ever return to the hotel. The shows were good as well as the spa, but my other experiences were horrible and has left me feeling very disappointed.
6
Sandra
27. juli 2025
·
Overnattet 3 netter
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
Beautiful Room, But Overall Experience Doesn’t Justify the Price While the room I stayed in was beautiful and included a lovely balcony, I found this hotel to be overpriced for what it offers. One of the key challenges was on-property transportation. The resort is quite large, and we experienced long wait times for carts and shuttles, which became inconvenient. The buffet was average, and there is definitely room for improvement in the food department. For a resort of this caliber, I expected fresh-pressed juices, a wider variety of fruits beyond just melon, and clear vegan options to accommodate different dietary needs. Entertainment was okay but lacked consistency and variety throughout the week, and could benefit from more engaging, well-curated programming. As a certified yoga instructor, I was especially disappointed in the yoga class offered. It did not reflect safe or authentic yoga instruction, and honestly, it raises a potential liability issue for guests who may not be experienced. I would strongly recommend the hotel review who they contract or hire as yoga instructors. If the hotel is open to consultation or training for proper wellness experiences, I’d be happy to help. Suggestions for Improvement: • Improve internal transportation systems to reduce wait times across the property. • Expand and elevate food offerings: add fresh-pressed juices, diverse fruits, and plant-based options. • Enhance entertainment programming to engage guests consistently. •
10
Yvonne
9. feb. 2026
·
Overnattet 4 netter
Staff was very friendly & courteous. Clean rooms, and lots of activities but they did end pretty early which may be because they’re still short staffed.
Staff was very friendly & courteous. Clean rooms, and lots of activities but they did end pretty early which may be because they’re still short staffed.
8
Lina
2. mai 2025
·
Overnattet 5 netter
We had a wonderful time! The hotel was lovely, with great dinner options. The staff were incredibly friendly and always willing to help. I’ll definitely be returning. A couple of tips to share: Bring plenty of small bills ($1 and $5). Tipping is expected almost everywhere, and trust me—everyone anticipates a tip. Whatever change you bring will go quickly. By the end of our trip, I had to start using $10s and $20s, which can add up fast. Be cautious with the “free gift” for VIP membership. Accepting it means committing to a 4-hour presentation where an agent will try to sell you a vacation discount subscription. It’s a significant chunk of your vacation time, so weigh the value of the gift carefully.
We had a wonderful time! The hotel was lovely, with great dinner options. The staff were incredibly friendly and always willing to help. I’ll definitely be returning. A couple of tips to share: Bring plenty of small bills ($1 and $5). Tipping is expected almost everywhere, and trust me—everyone anticipates a tip. Whatever change you bring will go quickly. By the end of our trip, I had to start using $10s and $20s, which can add up fast. Be cautious with the “free gift” for VIP membership. Accepting it means committing to a 4-hour presentation where an agent will try to sell you a vacation discount subscription. It’s a significant chunk of your vacation time, so weigh the value of the gift carefully.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Vakker kystbeliggenhet på en veldig stor og selvstendig eiendom, men den er avsidesliggende og ikke innen gangavstand til attraksjoner utenfor resortet; mange områder innebærer trapper og begrenset tilgang til heis.
Relaterte gjesteomtaler
6
Brionna
10. mai 2025
·
Overnattet 3 netter
The app says it’s close to the airport it’s 30 min away
The app says it’s close to the airport it’s 30 min away
8
Roshanda
25. aug. 2025
·
Overnattet 3 netter
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
The property was beautiful. The check-in process was chaotic to put it mildly. The staff had lines in front of each station, some lines moved fast while others were held up for 15-20 mins. Please have one line and the next available agent can take the next person in line, instead of someone unknowingly getting in the wrong line and the clerk decides to tell them after 20 mins she is closed once she is done with the current family. Fortunate, for us our reserved room was out of commission and we were given a free upgrade to the Signature level. Well the blessing was also a curse! We were placed on a third floor, none of the buildings have elevators. That was brutal for a couple of out of shape women. It definitely changed how we moved throughout our day. The property was sprawling. Which meant everything was very far apart. After walking down three flights of stairs you had to walk @ 2 blocks to get to the main area depending on where you stayed. We were "Premiere" so we were only about two blocks, but some family members were @4 blks away. The golf cart runs 24hrs a day to transport guest around but, you have to wait for them to come, IF, they come. Last thing I will mention is the overall entertainment and food. The food is okay. Some restaurants were great (Portofino) others were so/so (Sumartian ?). Get out and try as many places to eat as you can, there are over a dozen on the property. Enjoy the swim up bar if you can, the DJ and bartenders are great.
8
Chad
28. mai 2025
·
Overnattet 3 netter
The location of the property is beautiful, and it is well outside of the cities. The property was beauti
The location of the property is beautiful, and it is well outside of the cities. The property was beauti
10
Whitney
26. aug. 2025
·
Overnattet 3 netter
This property exceeded my expectations! Yes it was a little drive from the airport but that wasn’t an issue, the property was BEAUTIFUL! My room was huge! It was nice and cool, everything was clean, omg the bed! I need to know what kind of mattress that was because it was pure heaven. You need to make reservations for the restaurants so I only visited the buffet but that wasn’t a big deal, they had water activities at the beach at the resort, Lord I can go on and on. This is not a paid review, I paid for this trip but it was worth every penny
This property exceeded my expectations! Yes it was a little drive from the airport but that wasn’t an issue, the property was BEAUTIFUL! My room was huge! It was nice and cool, everything was clean, omg the bed! I need to know what kind of mattress that was because it was pure heaven. You need to make reservations for the restaurants so I only visited the buffet but that wasn’t a big deal, they had water activities at the beach at the resort, Lord I can go on and on. This is not a paid review, I paid for this trip but it was worth every penny
10
Kim
30. aug. 2025
·
Overnattet 3 netter
I enjoyed the convenience of the shuttle. ( the walk to the shuttle was short .However, guest would find wheelchair accessibility a plus.
I enjoyed the convenience of the shuttle. ( the walk to the shuttle was short .However, guest would find wheelchair accessibility a plus.
8
Anne-Michelle de
19. juni 2025
·
Overnattet 4 netter
Beautiful property - pools were spectacular. My two year old son had a great time in the splash pad and myself and husband enjoyed the poolside bars. Friendly staff. Overall clean and well maintained resort. Only downside for us - plenty of stairs to get to the main lobby, pool, and room. One elevator access in the main lobby. Not stroller or wheelchair friendly. Otherwise, would still highly recommend.
Beautiful property - pools were spectacular. My two year old son had a great time in the splash pad and myself and husband enjoyed the poolside bars. Friendly staff. Overall clean and well maintained resort. Only downside for us - plenty of stairs to get to the main lobby, pool, and room. One elevator access in the main lobby. Not stroller or wheelchair friendly. Otherwise, would still highly recommend.
8
Patricia
3. feb. 2025
·
Overnattet 2 netter
The hotel is beautiful. Great customer service. However the property is old and needs to be upgraded. The sewage system and pipes may need cleaning. The top management would need training in sales skills when dealing with guests on vacation. All in all it is a beautiful place to vacation.
The hotel is beautiful. Great customer service. However the property is old and needs to be upgraded. The sewage system and pipes may need cleaning. The top management would need training in sales skills when dealing with guests on vacation. All in all it is a beautiful place to vacation.
8
Saga
16. apr. 2025
·
Overnattet 7 netter
I thought this property was a nice stay, but it is far away from other attractions
I thought this property was a nice stay, but it is far away from other attractions
6
Rita
8. nov. 2024
·
Overnattet 7 netter
The restaurants made you wait at least 2 hours for your food. The beach area was not good to swim at, Small beach area
The restaurants made you wait at least 2 hours for your food. The beach area was not good to swim at, Small beach area
8
Nicolas
26. mars 2025
·
Overnattet 5 netter
Nice property. But nothing is near by, like if you wanted to walk outside the property. Seemed to lack on entertainment. The pool is amazing. All the staff were friendly and motivated to help us have a good time.
Nice property. But nothing is near by, like if you wanted to walk outside the property. Seemed to lack on entertainment. The pool is amazing. All the staff were friendly and motivated to help us have a good time.
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Servering
Buffeten har variasjon, men er ofte repeterende eller smakløs; noen à la carte-restauranter er bedre enn andre og krever reservasjon med potensiell lang ventetid, og flere anmeldelser sier at drikken smaker vannet ut eller at utsalgsstedene går tomme for varer eller stenger tidlig.
Relaterte gjesteomtaler
4
Billie
1. nov. 2025
·
Overnattet 6 netter
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
We were there the week before the hurricane. The food in the buffet was inedible on more than one occasion. The room service was extra and we were unable to eat it. My chicken quesadillas was basically onion and cheese. My husband got a Greek salad and it had ONE piece of lettuce. The only restaurant that we enjoyed was the Mexican one. The rest were not so great. The steak house served our steak blue rare when it was supposed to be medium rare. The chicken parmigiana at the Italian restaurant made me gag. I couldn’t eat it at all. The one thing that was great was the bartender outside the steakhouse. Charlene was amazing and she was so bubbly and welcoming. We even went back to see her just because she was so sweet. We had reservations at the seafood Poseidon but were unable to make it because of the tram. We were told to wait outside our building and they would pick us up. We saw six go by and none stopped. We walked up to the main building to see if we could get one there. We waited for 20 minutes and none came so we missed the reservation completely. Both my husband and I ended up with a rash that our Dr said was from bacteria in the pool. Needless to say our experience was not so good. Our concierge, Tiana, did try to make everything right and she was very sweet as well. We couldn’t have asked for a nicer person to take care of us. She was amazing. The resort was just not what we had expected.
8
Yolanda Gail
24. juni 2025
·
Overnattet 6 netter
Beautiful resort, the buffet could have been better. they should serve more of the local fruits like mangos. The staff was very tentative, they tried to accommodate your every need. The activities and entertainment was great and they also entertain the kids with a kids club. Very family friendly.
Beautiful resort, the buffet could have been better. they should serve more of the local fruits like mangos. The staff was very tentative, they tried to accommodate your every need. The activities and entertainment was great and they also entertain the kids with a kids club. Very family friendly.
10
RADHESHYAM
22. mars 2025
·
Overnattet 8 netter
Everything was great just they the food options for vegetarians was very limited which should be corrected because the number of prime that are vegetarians in the world is growing we found our selves eating at one particular resistant 6 days out of 8 so that wasn’t pleasant but other than that everything was nice
Everything was great just they the food options for vegetarians was very limited which should be corrected because the number of prime that are vegetarians in the world is growing we found our selves eating at one particular resistant 6 days out of 8 so that wasn’t pleasant but other than that everything was nice
8
Leonard
8. sep. 2025
·
Overnattet 6 netter
Good resort experience. Many dining options.
Good resort experience. Many dining options.
6
Kourtny
15. sep. 2025
·
Overnattet 8 netter
We really enjoyed the evening shows. The restaurant food was not very good. The drinks were terrible.
We really enjoyed the evening shows. The restaurant food was not very good. The drinks were terrible.
8
Dorota
11. apr. 2025
·
Overnattet 4 netter
Overall excellent stay with beautiful beach and many pools. The only downside was quality of the food in ala Carte restaurants that you have to prebook. Buffet food was great. Italian and Mexican restaurants not best. Everything else outstanding
Overall excellent stay with beautiful beach and many pools. The only downside was quality of the food in ala Carte restaurants that you have to prebook. Buffet food was great. Italian and Mexican restaurants not best. Everything else outstanding
4
Alejandra
8. mai 2025
·
Overnattet 3 netter
Room had an amazing view. Restaurants had terrible waiters, most were rude or would never show up to the table after you order. The buffets were constantly out of food and when you ask if more food would be coming out, they start talking to their co-workers in what appears to be another language. The property is big and theres never any drivers at the pick up locations. Overall, nice property but I wouldn’t recommend it to anyone nor stay again.
Room had an amazing view. Restaurants had terrible waiters, most were rude or would never show up to the table after you order. The buffets were constantly out of food and when you ask if more food would be coming out, they start talking to their co-workers in what appears to be another language. The property is big and theres never any drivers at the pick up locations. Overall, nice property but I wouldn’t recommend it to anyone nor stay again.
8
Fausto p
28. aug. 2025
·
Overnattet 4 netter
I enjoyed the food. Alcohol drinks are not very good, bottle shelf. But overall i liked it.
I enjoyed the food. Alcohol drinks are not very good, bottle shelf. But overall i liked it.
8
KIMBERLY
13. apr. 2025
·
Overnattet 5 netter
Property was very pretty & well kept, room were nice & very spacious. Beds were comfortable. We had a pretty view of the ocean, but no entrance to ocean near our room. Beaches were small & just ok. Very sharp rocky entrance to water & definitely need beach shoes. Food was a disappointment. Bland, steaks overcooked.
Property was very pretty & well kept, room were nice & very spacious. Beds were comfortable. We had a pretty view of the ocean, but no entrance to ocean near our room. Beaches were small & just ok. Very sharp rocky entrance to water & definitely need beach shoes. Food was a disappointment. Bland, steaks overcooked.
8
Jane
29. sep. 2025
·
Overnattet 6 netter
The resort was lovely: clean, well maintained, gorgeous room and facilities. The staff was wonderful. Initially, I liked the food at the buffet, but they need to switch it up. 6 days of eating the same food got boring. The food at the sports bar was horrible. I did enjoy the food at the Asian restaurant. The entertainment was not good either. I would go back because the people and the resort itself were absolutely lovely
The resort was lovely: clean, well maintained, gorgeous room and facilities. The staff was wonderful. Initially, I liked the food at the buffet, but they need to switch it up. 6 days of eating the same food got boring. The food at the sports bar was horrible. I did enjoy the food at the Asian restaurant. The entertainment was not good either. I would go back because the people and the resort itself were absolutely lovely
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KI-generert oppsummering basert på nylige gjesteomtaler
8
Kareem
for 2 uker siden
·
Overnattet 5 netter
If you like big resorts, this might be the one for you. The resort itself is beautiful, well maintained, and has a nice pool/lagoon and a beautiful beach. There is also a good variety of food. However, the service was disappointing and understaffed. The check-in process took way too long, and getting to and from the rooms took a lot of time. The resort is very large, so there is a lot of walking, and when you call for a ride, the wait can be quite long. Breakfast was another issue. Most mornings, we waited at least 20 minutes for coffee. Sometimes I would finish eating before the coffee was even served. There is also very little convenience outside the resort, so you need to take a taxi to get around town. The resort has several restaurants, but it was difficult to get a reservation, so we ended up eating at the buffet every day. Overall, this is a beautiful resort, but be prepared for large crowds, lots of walking, long waits, and inconsistent service. If you prefer smaller, quieter resorts with more personalized service, this may not be the best choice.
If you like big resorts, this might be the one for you. The resort itself is beautiful, well maintained, and has a nice pool/lagoon and a beautiful beach. There is also a good variety of food. However, the service was disappointing and understaffed. The check-in process took way too long, and getting to and from the rooms took a lot of time. The resort is very large, so there is a lot of walking, and when you call for a ride, the wait can be quite long. Breakfast was another issue. Most mornings, we waited at least 20 minutes for coffee. Sometimes I would finish eating before the coffee was even served. There is also very little convenience outside the resort, so you need to take a taxi to get around town. The resort has several restaurants, but it was difficult to get a reservation, so we ended up eating at the buffet every day. Overall, this is a beautiful resort, but be prepared for large crowds, lots of walking, long waits, and inconsistent service. If you prefer smaller, quieter resorts with more personalized service, this may not be the best choice.
10
Desire'
24. juli 2026
·
Overnattet 5 netter
Everything was good. Food great.
Everything was good. Food great.
10
Latoya
19. juni 2026
·
Overnattet 2 netter
I really enjoyed the room and the food was delicious. My only complaint is that we couldn’t stay longer. Lol! Thank you for everything!
I really enjoyed the room and the food was delicious. My only complaint is that we couldn’t stay longer. Lol! Thank you for everything!
6
JENETH
1. juni 2026
·
Overnattet 4 netter
Expansive and grand looking property - lovely pool with waterfalls and very helpful and cheerful staff with towels etc. Multiple beach areas to hang out but wish the beaches were swept in the mornings. Also would be nice if we were told about all of the amenities upon arrival such as beach area with the water sport activities - wasn’t aware until day before departure. An information booklet in the rooms would have been helpful. Unfortunately, the area where my room is located had an awful sewer odor which I’m assuming came from a standing water area outside which definitely should be treated - very unpleasant! Staff selling certain promotional products are way too aggressive and I felt harassed. Other than that I had a great time and the overall experience was good. There are a number of wonderful gift shops with great and useful products. There are several restaurants including three buffets with great breakfast items but I was not impressed with the buffet dinners - needs improvement with taste, quality and presentation. There are several other non buffet restaurants including Japanese, Mexican, Italian, seafood etc. I tried the Japanese that was okay but actually was leaning more to being Chinese. Overall my experience was a 7/10.
Expansive and grand looking property - lovely pool with waterfalls and very helpful and cheerful staff with towels etc. Multiple beach areas to hang out but wish the beaches were swept in the mornings. Also would be nice if we were told about all of the amenities upon arrival such as beach area with the water sport activities - wasn’t aware until day before departure. An information booklet in the rooms would have been helpful. Unfortunately, the area where my room is located had an awful sewer odor which I’m assuming came from a standing water area outside which definitely should be treated - very unpleasant! Staff selling certain promotional products are way too aggressive and I felt harassed. Other than that I had a great time and the overall experience was good. There are a number of wonderful gift shops with great and useful products. There are several restaurants including three buffets with great breakfast items but I was not impressed with the buffet dinners - needs improvement with taste, quality and presentation. There are several other non buffet restaurants including Japanese, Mexican, Italian, seafood etc. I tried the Japanese that was okay but actually was leaning more to being Chinese. Overall my experience was a 7/10.
8
Neha
1. juni 2026
·
Overnattet 4 netter
We travelled with a toddler and the stay was really good. It is indeed all inclusive, but we experienced a hiccups with in room service like getting drinking water and cleaning. Otherwise the amenities were amazing and I would recommend the resort to anyone with kids for a relaxing experience. Staff in the lobby area was really helpful with booking excursions and exploring Jamaica.
We travelled with a toddler and the stay was really good. It is indeed all inclusive, but we experienced a hiccups with in room service like getting drinking water and cleaning. Otherwise the amenities were amazing and I would recommend the resort to anyone with kids for a relaxing experience. Staff in the lobby area was really helpful with booking excursions and exploring Jamaica.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-09: 330.0924341957397USD
- 2026-09-10: 269.85695043572997USD
- 2026-09-11: 291.7958931441345USD
- 2026-09-12: 302.3411415838623USD
- 2026-09-13: 250.73779072460937USD
- 2026-09-14: 282.3028928537598USD
- 2026-09-15: 184.31324661621093USD
- 2026-09-16: 272.1252338843994USD
- 2026-09-17: 310.68640741351317USD
- 2026-09-18: 292.0606143470764USD
- 2026-09-19: 310.9529031251221USD
- 2026-09-20: 274.29169602575683USD
- 2026-09-21: 280.27697179882813USD
- 2026-09-22: 242.99395911746214USD
- 2026-09-23: 247.6787329786682USD
- 2026-09-24: 264.120354307251USD
- 2026-09-25: 285.83508784558103USD
- 2026-09-26: 320.5678653961792USD
- 2026-09-27: 320.5678653961792USD
- 2026-09-28: 273.6705292668762USD
- 2026-09-29: 269.30355216284175USD
- 2026-09-30: 286.6993622918396USD
- 2026-10-01: 302.5272875430298USD
- 2026-10-02: 343.1468911258545USD
- 2026-10-03: 346.1773970273437USD
- 2026-10-04: 366.61175158209227USD
- 2026-10-05: 300.5924697630615USD
- 2026-10-06: 298.8423428451538USD
- 2026-10-07: 276.2633171154785USD
- 2026-10-08: 315.0581579458618USD
- 2026-10-09: 339.6682153154297USD
- 2026-10-10: 396.9472611657104USD
- 2026-10-11: 348.3649048414917USD
- 2026-10-12: 361.17199526342773USD
- 2026-10-13: 306.09759898101805USD
- 2026-10-14: 326.5853307564697USD
- 2026-10-15: 326.6609603158569USD
- 2026-10-16: 391.30822752374263USD
- 2026-10-17: NO DATA
- 2026-10-18: 407.51804478515623USD
- 2026-10-19: 304.0711455734863USD
- 2026-10-20: 295.38526280520625USD
- 2026-10-21: 279.74201067099USD
- 2026-10-22: 331.8681850187988USD
- 2026-10-23: 348.3649048414917USD
- 2026-10-24: 360.5318590068969USD
- 2026-10-25: 319.7036086950073USD
- 2026-10-26: 280.1417364933166USD
- 2026-10-27: 371.13838123089596USD
- 2026-10-28: 383.13590530877684USD
- 2026-10-29: 284.0957676854553USD
- 2026-10-30: 378.1389243927002USD
- 2026-10-31: 401.31216209460445USD
- 2026-11-01: 450.1000420126342USD
- 2026-11-02: 435.007774819519USD
- 2026-11-03: 446.8699038861084USD
- 2026-11-04: 462.8589722693481USD
- 2026-11-05: 465.3003767835693USD
- 2026-11-06: 412.76807063714597USD
- 2026-11-07: 428.45359156781USD
- 2026-11-08: 414.761447203125USD
- 2026-11-09: 536.2263880078735USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. En serviceavgift på USD 18 per bestilling gjelder for romservice.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler og sikkerhetssystem
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte denne resorten før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Ett barn som er 2 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Avgift for fasiliteter: USD 50 per person per dag. Inkluderer tilgang til badstue, boblebad, spa og svømmebasseng
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Aktiviteter
Svømmebasseng
Tennisbane
Privat strand
Hage
Golfbane (i nærheten)
Strand
Dykking
Windsurfing
Biljard
Minigolf
Ridning
Lekeplass
Kanopadling
Fotturer
Barnebasseng
Utendørs svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Flyplasstransport
Gratis parkering
Parking Onsite
Internett
Gratis wi-fi
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Bagasjeoppbevaring
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Massasje
Solarium
Spa- og velværesenter
Barberer -og skjønnhetssalong
Barneklubb
Frokost servert på rommet
Familierom
Beach Sun Loungers
Snack Bar/Deli