Baymont by Wyndham Richmond KY

There wasnt a hot tub. The pool area smelled mildew. The room carpet had very bad spots that look like blood but they say it was cleaned. They say the room was cleaned but found a dirty wash rag on the shower curtain rail/bar! The 3rd shift worker kept saying he was sorry but didn’t have any other rooms to switch me too. The breakfast wasn't a buffet style. Only hot food was waffles. I asked for earlier check out with money return but wouldn’t. You get what you pay for thats for sure.

Pillow case was dirty. No wash cloths in room. Towels had holes in them Maintenance man was working front desk, had checkin issues and card was double charged. Long wait for someone to assist him in fixing issues Drywall needs work in room and not painted.

Would not stay here again. To start, when we I booked, I paid (extra) for a suite with a sofa bed. The room we were given had no sofa bed, it was just a standard room. We made it work, as we were told upon entry, that they were no other room available. We get into to room, it wasn’t awful looking, just a lot of holes in the walls (foreshadowing). We were provided ZERO towels in the room. We called and they brought offered us ONE towel (for 5 people). We checked out the hot tub, had to call for more towels there as well, as there were none….The hot tub was okay until my fiancé got in and there is a giant hole in one of the floor grates, so his leg went right into the hole and came out completely scratched up from the plastic broken cage. The best part was packing up and finding MOUSE DROPPINGS EVERYWHERE. They weren’t there when we arrived, but you could hear them skittering around during the night. Just a terrible experience l, and I cannot imagine staying here with small children! Stay somewhere else if that’s an option!

The pool and hot tub are not available, the room smelled, there was mouse poop on the dresser. the continental breakfast was ok. I will never stay there again.

Was just ok look like some people was living there.