Gran Real Yucatan
From
64 USD
/natt
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From
64 USD
/natt
Om denne eiendommen
Skjem bort deg selv med massasjer, og du tilbys dessuten et utendørsbasseng. Dette hotellet i kolonialstil har dessuten wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter
Skjem bort deg selv med massasjer, og du tilbys dessuten et utendørsbasseng. Dette hotellet i kolonialstil har dessuten wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Dette hotellet tilbyr møte- og konferanselokaler som konferanserom og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Du kan spise lunsj eller middag på El Emperador, en restaurant som spesialiserer seg på internasjonale retter. Du kan også få deg noe å spise på kafeen, og i tilegg tilbys det romservice (på fastsatte tidspunkter). Slapp av om kvelden med noe å drikke i baren/loungen eller bassengbaren. Ferdiglaget frokost tilbys daglig fra kl. 07.00 til kl. 11.30 mot et tillegg.
Rom
Føl deg som hjemme i et av de 71 aircondition-avkjølte gjesterommene som også har LED-TV. Sengen har dundyner og sengetøy i egyptisk bomull. Rommene har egen balkong. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Badene inkluderer toalettartikler (inkludert) og hårføner.
Beliggenhet
Gran Real Yucatan ligger i hjertet av Mérida og med et opphold her vil du være 10 minutters gange unna Mérida-katedralen og Paseo de Montejo. Dette hotellet med familievennlig profil ligger 2,1 mi (3,3 km) unna Yucatan internasjonale konferansesenter og 4,7 mi (7,6 km) unna Plaza Altabrisa.
Hva finnes i nærheten
Casino La Cima(0.1 miles)
Santa Lucía-parken(0.2 miles)
Universidad Autónoma de Yucatán(0.3 miles)
José Peón Contreras-teateret(0.3 miles)
Remate de Paseo Montejo(0.3 miles)
Hidalgo-parken(0.3 miles)
Mejorada-parken(0.3 miles)
Merida turistkontor(0.3 miles)
Mérida-katedralen(0.4 miles)
Pasaje de La Revolución(0.4 miles)
Museo for samtidskunst Ateneo de Yucatán MACAY(0.4 miles)
Statue av Hideyo Noguchi(0.4 miles)
Museum for Yucateca-sang(0.4 miles)
Iglesia La Mejorada(0.4 miles)
Plaza Grande(0.5 miles)
Den foretrukne flyplassen for Gran Real Yucatan er Merida, Yucatan (MID-Manuel Crescencio Rejon internasjonale flyplass)(5.1 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Turistinformasjon
Beliggenhet
Calle 56 No 474 x 55, Mérida, Delstaten Yucatán, Mexico
Casino La Cima (0.1 miles)
Santa Lucía-parken (0.2 miles)
Universidad Autónoma de Yucatán (0.3 miles)
José Peón Contreras-teateret (0.3 miles)
Remate de Paseo Montejo (0.3 miles)
Hidalgo-parken (0.3 miles)
Romalternativer
10
Master Suite, 2 Bedroom, Kitchenette, Bathtub
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenger
Sover 4
301 ft²
BalkongKlimaanleggWi-Fi (gratis)Tekjøkken
9
Junior Suite, 2 Double Beds,Kitchenette, Hot Tub
Romdetaljer
2 Dobbeltsenger
Sover 4
258 ft²
BalkongKlimaanleggWi-Fi (gratis)Tekjøkken
5
Rom – deluxe, 2 dobbeltsenger
Romdetaljer
2 Dobbeltsenger
Sover 4
215 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
8
Deluxe Plus, 1 King Bed, Fridge, Bathtub
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
237 ft²
BalkongKlimaanleggWi-Fi (gratis)Separat badekar og dusj
Gjesteomtaler
7.6
God
basert på 864 verifiserte omtaler
Hvem bor her?
Business
7%
Par
40%
Familie
37%
Grupper
10%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Gran Real Yucatan får ros for sin sjarmerende kolonibygning, vakre gårdsplass og basseng, sentral beliggenhet hvor man lett kan gå til det meste, og praktisk parkering på stedet. Mange gjester fremhever også generelt rene rom og en rolig atmosfære.
Les merVar dette til hjelp?
Hva gjestene synes
Gran Real Yucatan får ros for sin sjarmerende kolonibygning, vakre gårdsplass og basseng, sentral beliggenhet hvor man lett kan gå til det meste, og praktisk parkering på stedet. Mange gjester fremhever også generelt rene rom og en rolig atmosfære.
Servicen beskrives ofte som vennlig og imøtekommende, men bemanningen kan være begrenset, noe som fører til forsinkelser, manglende tilbakeringing og noen rapporter om uhøflighet. Rommene er romslige med tradisjonell stil, men flere anmeldelser nevner utdatert møblement og vedlikeholdsproblemer som for eksempel klimaanlegg eller rørproblemer, støy og nøkkelkort som slutter å fungere. Tilbakemeldinger om renhold er blandet – mange synes det er veldig rent, mens andre nevner slitte håndklær, ujevn rengjøring av bad eller basseng – og det finnes kun frokost og lunsj på stedet, med varierende kvalitet og ingen kveldsåpen restaurant. Du kan forvente et sentralt beliggende og sjarmerende opphold med bekvemmeligheter, men også med sporadiske mangler ved service og vedlikehold.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Parkering på stedet er praktisk, og gårdsplassen og bassenget er hyggelige steder å slappe av, selv om noen gjester påpekte problemer med bassengrenhold og parkeringsunderlaget. Begrensede fasiliteter, uten bar eller kveldsåpen restaurant.
Relaterte gjesteomtaler
8
Adriana Mónica
23. jan. 2024
·
Overnattet 4 netter
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
8
Richard
13. jan. 2026
·
Overnattet 1 natt
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
4
Lillian
7. feb. 2023
·
Overnattet 6 netter
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
10
Rosemary
11. juli 2025
·
Overnattet 2 netter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
ROBERT
17. jan. 2025
·
Overnattet 2 netter
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
10
JUAN PABLO
13. mai 2025
·
Overnattet 2 netter
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
10
Everleen
26. jan. 2024
·
Overnattet 1 natt
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
Nice hotel with friendly staff and great location within walking distance of square and restaurants. Staff very accommodating as our checkout time was 12:00 but our bus didn’t leave till 2:47 so they kept our luggage and let us use facilities until we had to leave.
6
Liv
5. jan. 2026
·
Overnattet 3 netter
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17. apr. 2022
·
Overnattet 7 netter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
10
Carlos Eduardo
9. aug. 2025
·
Overnattet 6 netter
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
Apreciamos mucho que se hacen cargo de los gatitos que estan en el estacionamiento. Por otra parte, el hotel en buenas condiciones en general. Muy tranquilo y la zona de alberca excelente para descansar y relajarse.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester beskriver eiendommen og rommene som svært rene. Andre rapporterer om slitte eller utilstrekkelige håndklær og sengetøy, sporadisk skitt eller hår på badet, og ujevn rengjøring av bassenget.
Relaterte gjesteomtaler
10
Daniel
1. juni 2025
·
Overnattet 3 netter
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
Bien pero considero que les falta tomar en cuenta la limpieza los cuartos estaban limpios pero no se veía el piso bien trapeado como que solo lo barrieron pero por encima y las fundas de las almohadas no daban esa sensación a limpio de hecho no olían a limpio. Y pues es no es nad agradable
8
Dorothy H
22. jan. 2026
·
Overnattet 2 netter
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
10
Jose carlos
17. juni 2025
·
Overnattet 3 netter
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
El hotel es muy limpio es miy bonito las habitaciones son muy amplias la camarista guillermina muy amable y atenta!
4
Gabriel
22. mars 2022
·
Overnattet 6 netter
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
For us the state of cleanliness was a non starter. The pillows were smelly, the comforters were dirty, and the towels old and quite in bad shape. The location is convenient and the hotel could be nice, I just hope they would really amp up their attention to basic things such as cleanliness and state of linen, towels, etc. Other things important but perhaps not critical… the soaps they provide are quite stinky, and there is no courtesy shampoo. The little fridge is VERY noisy. People are nice, very attentive and cordial, like all Merida people, but that was not enough to make our stay memorable
8
ARACELI
26. jan. 2026
·
Overnattet 10 netter
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
4
Rachael
16. nov. 2023
·
Overnattet 2 netter
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
I really wanted to enjoy this hotel but I wouldn't stay here again. My toilet didn't flush, so I had to constantly fiddle with it to fill with water and reflush. It was kind of yuck. The shower was dirty when I checked in so I had to clean it with wipes I packed. It's a little bit out of the way from decent food and entertainment but not too far. The bed was SUPER comfy though. Satin bedding was not changed which included the pillow cases which is not sanitary. The rest of the cotton bedding had been changed and smelled clean and fresh. The turn down was great! Customer service was excellent and the pool/garden is gorgeous!
6
Alberto Gómez
15. juni 2025
·
Overnattet 6 netter
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
El servicio de restaurante es pésimo, falta mantenimiento en los baños, las habitaciones con demasiado ruido y no limpian la alberca seguido
10
Christine
31. okt. 2025
·
Overnattet 1 natt
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
10
Isabelle
21. jan. 2026
·
Overnattet 5 netter
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24. feb. 2026
·
Overnattet 6 netter
Very clean. Great location.
Very clean. Great location.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er romslige med tradisjonell innredning, og mange synes de er komfortable og stille. Flere anmeldelser nevner utdatert møblement og vedlikeholdsproblemer (klimaanlegg eller rørproblemer, nøkkelkort som slutter å fungere, støy), og noen fasiliteter fungerer ikke som annonsert.
Relaterte gjesteomtaler
10
Gonzalo
15. des. 2024
·
Overnattet 1 natt
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
Muy bien, el unico problema era el excusado que no se descargaba correctamente. Tambien se salia el agua de la banera.
8
Adriana Mónica
23. jan. 2024
·
Overnattet 4 netter
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
Todo bien pero diario se desactivaba la tarjeta de acceso al cuarto y le hace falta mantenimiento al piso del estacionamiento lo que dificulta el mover las maletas
6
Luz
30. juni 2025
·
Overnattet 1 natt
Algunas habitaciones demasiado descuidadas.
Algunas habitaciones demasiado descuidadas.
10
Norma
27. mai 2024
·
Overnattet 3 netter
Mi habitación no le funcionaba el aire acondicionado
Mi habitación no le funcionaba el aire acondicionado
4
Oscar
29. juni 2024
·
Overnattet 6 netter
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
Gave us a room which was very far and we were traveling with an elder . Elevator did not work and our room was in the 4th floor. The personal very kind , specially the young guy. Don’t know who assigns the rooms but it was very unwise give us a room so far, and the room a/c did not work properly.
10
Rosemary
11. juli 2025
·
Overnattet 2 netter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
6
Zoila maria
20. apr. 2024
·
Overnattet 1 natt
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
La verdad deja mucho q decir ...pedi la Master junior segun con tina de hidromasaje ..y no funciona..vista al jardin o sorpresa un cuadro de malesa seca..cafetera llena de polvo y el cafe q te dan en una bosita rellenable y abierta..jamas volveria caro y no cumplen con lo q anuncian
8
Brenda
23. feb. 2025
·
Overnattet 9 netter
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
8
Paulina
28. nov. 2025
·
Overnattet 1 natt
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
6
Nadia
28. mai 2024
·
Overnattet 2 netter
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
El hotel está muy viejo, falta modernizar las habitaciones empezado por los equipos de aire acondicionado, después las televisiones solo tienen televisión por cable y se va la señal. En el baño el seguro de la tina no funciona del todo bien aún estando arriba para que salga agua por la regadera, la llave de abajo sigue tirando agua, en general el hotel es muy lindo y muy limpio solo renovar ciertos aspectos
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives ofte som vennlig, høflig og imøtekommende. Flere anmeldelser nevner også begrenset bemanning og inkonsekvent service, inkludert forsinkelser ved innsjekking, manglende tilbakeringing og sporadisk uhøflighet.
Relaterte gjesteomtaler
10
Agnieszka
25. feb. 2025
·
Overnattet 2 netter
We liked the hotel. The employees were awesome. Thank you.
We liked the hotel. The employees were awesome. Thank you.
10
Rocio
21. nov. 2024
·
Overnattet 4 netter
Excelente atención, su personal muy amable
Excelente atención, su personal muy amable
6
Eugenio
19. nov. 2024
·
Overnattet 3 netter
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
Las instalaciones están lindas, la limpieza es buena pero les falta personal y eso hace que no den un buen servicio.
10
Karen
6. feb. 2024
·
Overnattet 3 netter
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
This is really a lovely hotel with a good location. Kind of central to all the good spots of interest. Good parking situation too. Like everywhere they are having staff shortages but the staff they do have work really really hard to keep everyone happy.
8
Richard
13. jan. 2026
·
Overnattet 1 natt
Parking easy and close Very clean Great helpful staff
Parking easy and close Very clean Great helpful staff
2
John
25. jan. 2026
·
Overnattet 3 netter
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
The hotel stay was great. No complaints. The hotel staff was great and made this a very pleasurable experience over Christmas. My wife left shoes at the hotel. She called and they had the shoes. She called 2-3 times. We returned almost a month later (4 hour trip) to pick up the shoes. No shoes. They thrown everything out. Okay, we were late picking them up. However, she had called. The reason for one star is the woman at the front desk was beyond rude. Continually interrupting and as non-accommodating as possible. Apparently, the very nice gentleman at the front desk doesn’t work here anymore. If you want a nice hotel and extremely poor customer service, this is the place to stay. While this is a beautiful old hotel and this isn’t the Marriott, a little politeness would go a long way.
6
Alejandro
15. aug. 2024
·
Overnattet 9 netter
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
10
Rosemary
11. juli 2025
·
Overnattet 2 netter
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
We stay at this hotel quite often. It is a beautiful colonial building with a lovely courtyard. The staff is always courteous and helpful. It is within a short walking distance to everything and has convenient parking on sight. Highly recommend.
10
Christine
31. okt. 2025
·
Overnattet 1 natt
Friendly staff, clean rooms, gorgeous courtyard!
Friendly staff, clean rooms, gorgeous courtyard!
6
Vuk W
17. apr. 2022
·
Overnattet 7 netter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Konsekvent rost sentral beliggenhet hvor man lett kan gå til det historiske sentrum, severdigheter og restauranter. Parkering på stedet gir enkel tilgang med bil.
Relaterte gjesteomtaler
10
Andrea
22. sep. 2023
·
Overnattet 4 netter
Excelente ubicación
Excelente ubicación
10
Ambrosio
3. apr. 2024
·
Overnattet 6 netter
Very good location
Very good location
10
Colin
12. feb. 2024
·
Overnattet 3 netter
Centrally located. Great ambience staff was great
Centrally located. Great ambience staff was great
10
Sergio A
24. apr. 2024
·
Overnattet 4 netter
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
8
ARACELI
26. jan. 2026
·
Overnattet 10 netter
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
El hotel muy bonito. El personal muy amable. Limpio. Solo cambiar las colchas y toallas. Muy bien ubicado. Me encantó!
8
Brenda
23. feb. 2025
·
Overnattet 9 netter
Convenient to centro, clean, quiet.
Convenient to centro, clean, quiet.
10
JUAN PABLO
13. mai 2025
·
Overnattet 2 netter
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
La ubicación del hotel esta perfecta, te puedes mover sin problema caminando a la catedral disfrutando de la vista, tiene un estacionamiento amplio. La tranquilidad del lugar es perfecta para pasarla en familia
8
Paulina
28. nov. 2025
·
Overnattet 1 natt
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
Habitación amplia, cama y almohadas cómodas, excelente ubicación, estacionamiento a un lado de hotel, el hotel y habitaciones estan bonitas.
10
Isabelle
21. jan. 2026
·
Overnattet 5 netter
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
Everything!!! The Gran Real Yucatan is a beautiful hôtel with colonial style! Very clean, quiet and best location in Centro Histórico where you could walk to various places and restaurants.
8
Karen
24. feb. 2026
·
Overnattet 6 netter
Very clean. Great location.
Very clean. Great location.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Spisemulighetene på stedet er begrenset til frokost og lunsj; flere anmeldelser bemerker at det ikke er middagsservice eller bar. Tilbakemeldinger om maten er blandet, noen nevner rimelige priser, mens andre kritiserer middelmådig eller kald mat og sporadisk utilgjengelighet.
Relaterte gjesteomtaler
4
Kian
1. mars 2024
·
Overnattet 2 netter
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
The only saviour is Erick Arriaga,recent front desk recruit. The others seem disinterested in their work . The parking lot does not appear to be cleaned. Trash all over. 3 star rating is too generous. No restaurants within the block and the hotel serves.mediocre breakfast.
10
Sergio A
24. apr. 2024
·
Overnattet 4 netter
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
Hotel céntrico, bien ubicado y bonita estructura. Funcional y muy cerca del centro histórico. Desayuno con precios razonables, aunque varias veces desayunamos fuera en negocios que a eso se dedican. Buen hotel en general. Es la segunda ocasión que nos hospedamos ahí.
4
Paola del carmen
30. des. 2024
·
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
No tenia toallas, poco personal, sin servicio a cuarto, ni cocina, pocas sabanas, muy delgaditas
4
Lillian
7. feb. 2023
·
Overnattet 6 netter
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
The building is beautiful and well maintained. Clean except for pool which is also cold. By the pool is an odor like sewer, not overwhelming but constant. Water in bathroom sink has sulfurous odor. They give you 2 small water bottles per day. Must pay for more. Can get twice size for same price at Oxxo. Restaurant only open until 3pm. Food quality poor. Bar not well stocked, not even decent chelada. About 3 blocks from restaurants. Closest block to hotel a little sketch. Linen quality poor. Young desk clerk helpful and friendly. Others not so much. Left early. Refund for unused days not forthcoming. Entire operation seems like they need the money.
8
Dorothy H
22. jan. 2026
·
Overnattet 2 netter
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
Some black hair on the sink and in the tub. The shower/tub tap combination did not work well The buffet egg selection was cold
6
Alejandro
15. aug. 2024
·
Overnattet 9 netter
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
Reservamos 4 habitaciones por 9 noches. Al llegar, de inmediato confirmaron que tenía la reservación, pero se tomaron 40 minutos en entregarnos las habitaciones. No nos ofrecieron ni un vaso con agua mientras esperábamos. Una de las habitaciones se reservó para dos adultos y una menor, cada día debíamos pedir una toalla extra, pues solo dejaban 2. Solicitamos una plancha varias veces, durante dos días nos dijeron que la llevarían a la habitación y nunca llegó, tuve que hablar por teléfono con la gerente para que la subieran. Ofrecen servicio de restaurante a partir de las 8:00 am, en dos ocasiones quisimos desayunar ahí, una a las 8:30 am y otra a las 8:45 am aproximadamente, en ambas ocasiones nos negaron el servicio porque el cocinero-mesero "siempre llega tarde". Hubo un problema de desprogramación del control remoto de la TV de una de las habitaciones, llamé 7 veces continuas por teléfono a la recepción sin respuesta, Bajé a solicitar apoyo, estuve 12 minutos en recepción esperando, tiempo en el que no dejaba de sonar el teléfono, sin que alguien lo atendiera, ni a mi tampoco. La mayor parte del tiempo solo hay un empleado para todo el hotel, que tiene que hacer todo, en todas las áreas. Es una casona con detalles muy bonitos como el jardín interior y una alberca muy agradable, las habitaciones son amplias. los colchones y las almohadas son incómodas, la ropa de cama muy pasada de moda.
6
ROBERT
17. jan. 2025
·
Overnattet 2 netter
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
All of the staff were wonderful and very accommodating! However, there did not appear to be many guests. Quite convenient location and perhaps would have more guests if updated? We were disappointed that there was only breakfast / lunch service and no longer evening dinner service. (As a first time visitor to Merida) my opinion is it's a beautiful property that probably could be returned to its former glory if updated and well maintained.
2
Catherine
5. aug. 2023
·
Overnattet 7 netter
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
MOST HORRIBLE HOTEL I HAVE EVER STAYED AT, DO NOT STAY HERE!!!The reception staff were lovely is the only thing nice I can say , the foyer was clean but the rooms look clean yet the bedside lights were covered in dust, no towels, shower curtain was mouldy, states has room service, they don’t, states has a spa, they don’t, states have a swim up bar and two restaurants, they don’t its a cafe at best that is only open 7-3and the restaurant staff are very rude, don’t give you change just expect it as their tip. Awful overpriced hotel. The only exception is the receptionist Sophia whom is lovely, friendly and helpful. WORST HOTEL I HAVE EVER STAYED AT AND UNBELIEVABLY OVERPRICED,DO NOT STAY HERE
6
Liv
5. jan. 2026
·
Overnattet 3 netter
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
Good for just sleeping, clean. Close to everything Wouldn’t recommend for international (non Spanish speaking) visitors hence only one person in staff could speak english, when he”s shift was over you were left clueless. However that’s our fault that we haven’t learned Spanish, yet. Restaurant only open in mornings, no bar menu, nothing during afternoons/evenings. Breakfast expensive so much better options just one block away.
6
Vuk W
17. apr. 2022
·
Overnattet 7 netter
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Missed opportunity to run a great hotel. Indifferent and borderline rude front desk staff. No help at all with any request for things or services outside of existing setup/inventory. Examples: could not provide hot water for tea; fridge in the room only for a surcharge; no bar, drinks for purchase after 3 PM; business Center not operational. We asked for a business Zoom call as public space internet was patchy, and space was loud - no privacy. Positive: convenient central location / walkable On-site free parking Swimming pool is great, but cleanliness is questionable.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
rocio
for 4 uker siden
·
Overnattet 4 netter
Un lugar muy bonito y cerca de todo. El personal muy amable.
Un lugar muy bonito y cerca de todo. El personal muy amable.
4
Josina
22. juli 2026
·
Overnattet 5 netter
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
Meget smukt hotel og så fine atrium og pool og god beliggenhed. Men personalet kan ikke engelsk, der er ikke drikkevand, kaffe eller lignende og jeg skulle hver dag bede om at få samlet poolens blade op. Personalet er slet ikke imødekommende.
10
Manuel
12. mai 2026
·
Overnattet 2 netter
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
El hotel cuenta con su propio estacionamiento y es muy seguro, frecuentemente lo cierran y si necesitas salir van y lo abren pues está pegado al hotel
8
Daniel
4. mai 2026
·
Overnattet 2 netter
El hotel esta muy bonito, el personal amable, algunos objetos se ven viejos, pero son los mínimos, en general me encanto mi estancia
El hotel esta muy bonito, el personal amable, algunos objetos se ven viejos, pero son los mínimos, en general me encanto mi estancia
10
Martine
3. mai 2026
·
Overnattet 3 netter
Très bien placé en centre ville et cependant dans une rue calme. À 5 minutes à pied de nombreux restaurants. Chambre et salle de bain spacieuses, propres, confortables. Balcon avec vue sur la piscine. L'hôtel a un parking attenant sécurisé la nuit. La piscine est grande et souvent ombragée. Nous avons voyagé en basse saison et le rapport qualité prix était excellent. Ce fut un plaisir !
Très bien placé en centre ville et cependant dans une rue calme. À 5 minutes à pied de nombreux restaurants. Chambre et salle de bain spacieuses, propres, confortables. Balcon avec vue sur la piscine. L'hôtel a un parking attenant sécurisé la nuit. La piscine est grande et souvent ombragée. Nous avons voyagé en basse saison et le rapport qualité prix était excellent. Ce fut un plaisir !
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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|---|---|---|---|---|---|---|
oktober 2026
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Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-16: 61.96945904655457USD
- 2026-09-17: 61.96945904655457USD
- 2026-09-18: 62.53606285972595USD
- 2026-09-19: 62.53606285972595USD
- 2026-09-20: 62.53606285972595USD
- 2026-09-21: 62.53606285972595USD
- 2026-09-22: 61.91117854614258USD
- 2026-09-23: 62.63517911872864USD
- 2026-09-24: 63.33780287666321USD
- 2026-09-25: 62.68586695289612USD
- 2026-09-26: 63.33780287666321USD
- 2026-09-27: 59.6882USD
- 2026-09-28: 63.33780287666321USD
- 2026-09-29: 63.33780287666321USD
- 2026-09-30: 63.33780287666321USD
- 2026-10-01: 63.33780287666321USD
- 2026-10-02: 63.33780287666321USD
- 2026-10-03: 54.02670695915222USD
- 2026-10-04: 63.33780287666321USD
- 2026-10-05: 63.33780287666321USD
- 2026-10-06: 63.33780287666321USD
- 2026-10-07: 63.33780287666321USD
- 2026-10-08: 63.33780287666321USD
- 2026-10-09: 63.33780287666321USD
- 2026-10-10: 63.33780287666321USD
- 2026-10-11: 63.33780287666321USD
- 2026-10-12: 63.33780287666321USD
- 2026-10-13: 63.33780287666321USD
- 2026-10-14: 63.33780287666321USD
- 2026-10-15: 63.33780287666321USD
- 2026-10-16: 72.53355945072174USD
- 2026-10-17: 71.43582367515565USD
- 2026-10-18: 67.66093742675781USD
- 2026-10-19: 72.53355945072174USD
- 2026-10-20: 69.61528709087372USD
- 2026-10-21: 69.58359843711854USD
- 2026-10-22: 67.6137131444931USD
- 2026-10-23: 71.67681420116425USD
- 2026-10-24: 71.67681420116425USD
- 2026-10-25: 78.41464868812561USD
- 2026-10-26: 67.6137131444931USD
- 2026-10-27: 80.9264550605774USD
- 2026-10-28: 76.01412260398865USD
- 2026-10-29: 80.10179692649841USD
- 2026-10-30: 72.53355945072174USD
- 2026-10-31: 90.3751122253418USD
- 2026-11-01: 85.57118762969971USD
- 2026-11-02: 78.57624024238586USD
- 2026-11-03: 84.02276537284851USD
- 2026-11-04: 86.75362060432434USD
- 2026-11-05: 107.6903408504486USD
- 2026-11-06: 96.00610324020386USD
- 2026-11-07: 86.8073910434723USD
- 2026-11-08: 96.00610324020386USD
- 2026-11-09: 84.2942710609436USD
- 2026-11-10: 84.02276537284851USD
- 2026-11-11: 81.49735USD
- 2026-11-12: 97.0269796901703USD
- 2026-11-13: 99.22993881874085USD
- 2026-11-14: 99.22993881874085USD
- 2026-11-15: 95.27155USD
- 2026-11-16: 110.91100625USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Minimumsalder for innsjekking under springbreak er 18 år
- Dette overnattingsstedet godtar debetkort og kontanter
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat og røykvarsler
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Dette overnattingsstedets grunnregel er å avvise enkelte bestillinger for gruppebegivenheter eller fester, inkludert utdrikningslag.
- Opptil 2 barn som er 9 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Ingen dyr, inkludert servicedyr, er tillatt på dette overnattingsstedet.
- Det er mulig å betale uten kontanter.
- Pris for frokost tilberedt etter bestilling: ca. MXN 180 for voksne og MXN 120 for barn
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Turistinformasjon
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Massasje
Matpakker
Frokost servert på rommet
Familierom
Beach Sun Loungers
Snack Bar/Deli
Aktiviteter
Svømmebasseng
Hage
Barnebasseng
Utendørs svømmebasseng
Utemøbler
Pool (Seasonal Outdoor)
Terrasse
Tjenester
Forretningssenter
Turistinformasjon
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Bagasjeoppbevaring
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Parkering
Parkering
Gratis parkering
Parking Onsite
Internett
Gratis wi-fi