Quality Inn & Suites Capitola By the Sea

Great location and easy to park near our building. Hotel and rooms were very clean. Front desk staff were friendly, made it easy to check in and out. Staff at the breakfast were very helpful every day. Not a fancy hotel but very nice.

Our stay was okay, but I wouldn't choose this hotel again. The bed was comfortable, sheets were clean, shower was hot, parking was convenient, and the fridge and microwave worked well. Staff were friendly whenever we needed something. My husband also enjoyed the continental breakfast, especially the waffles, yogurt and peanut butter. Unfortunately, too many small things added up. We found a hair in the toilet, and the basket of oranges at breakfast had fruit with obvious white mold growing on it. That was especially concerning. The shower was extremely slippery with no anti-slip mat, and I had to ask twice before receiving one. The cloth shower curtain also leaked water onto the floor, requiring extra towels. The blackout curtains didn't fully cover the window, allowing a bright parking-lot light into the room all night. The HVAC worked but was loud, and the cable TV was frustratingly laggy. The room was small with no practical place for two people to eat or play a game, and the chair had what looked like a burn hole. There was also nowhere in the shower to put the provided bar soap. The property was generally maintained, but exterior cobwebs and a stairwell that needed better cleaning were noticeable. Being dated doesn't bother me. Cleanliness, maintenance and comfort do. For a Sunday/Monday stay, I felt the price was too high for the overall quality. It wasn't a bad stay, but there were too many preventable issues for us to return.

Great stay and great staff!

Stayed one night during a holiday weekend. Staff was very friendly, welcoming, and helpful. I had expected this property to look and feel run down than it actually, but it's a beautifully maintained property with nice clean rooms. We were pleasantly surprised. We would definitely consider staying here again. We liked the little pool area and that out room had a balcony. Great value for the price.

The Quality Inn of Capitola, California was Amazing because the Staff made my experience so memorable and safe on Thursday night to Friday afternoon. It’s walkable and easy to get to places in the neighborhood. The room is super clean and comfortable especially Room # 307. Overall Quality Inn made my stay be pleasantly warm Love B. E. Mejia