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Plum North Melbourne

From

135 $

/ Nacht

Plum North Melbourne - Image 1

Plum North Melbourne - Zimmer

Plum North Melbourne - Zimmer

Plum North Melbourne - Badezimmer

Plum North Melbourne - Eigene Küche

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From

135 $

/ Nacht

Über diese Unterkunft

Kostenloses WLAN und vergünstigte Fitnessmöglichkeiten in der Nähe gehören zur Austattung.

Kostenloses W-LAN
Parking (Off-street)
Smoke-Free Property
Upper Floors (Stairs Only)
Not Wheelchair Accessible

Standort

168 Arden Street, Melbourne, Victoria, Australien

The Royal Women's Hospital (0.5 Meilen)

Royal Children's Hospital (0.6 Meilen)

Royal Melbourne Hospital (0.6 Meilen)

Peter MacCallum Krebszentrum (0.7 Meilen)

Queen Victoria Market (0.7 Meilen)

University of Melbourne (0.8 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

6

Superior-Apartment

Zimmerdetails

1 Doppelbett

Anzahl Schlafplätze 3

538 ft²

Klimaanlage

Heizung

Küche

6

Executive-Studio

Zimmerdetails

1 Doppelbett

Anzahl Schlafplätze 3

215 ft²

Klimaanlage

Heizung

Küche

Gästebewertungen zu Plum North Melbourne

7.2

Gut

Basierend auf 408 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftlich

6%

Paar

60%

Familie

31%

Alleinreisende

2%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

In Plum North Melbourne schätzen Reisende durchgängig die bequeme Anbindung an die Straßenbahn und die im Allgemeinen geräumigen Apartments mit komfortablen Betten, jedoch weisen zahlreiche Rückmeldungen auf betriebliche Schwierigkeiten hin – von der App-basierten Zugangskontrolle und dem externen Support bis hin zu Mängeln bei der Instandhaltung, die den Komfort während des Aufenthalts beeinträchtigen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

In Plum North Melbourne schätzen Reisende durchgängig die bequeme Anbindung an die Straßenbahn und die im Allgemeinen geräumigen Apartments mit komfortablen Betten, jedoch weisen zahlreiche Rückmeldungen auf betriebliche Schwierigkeiten hin – von der App-basierten Zugangskontrolle und dem externen Support bis hin zu Mängeln bei der Instandhaltung, die den Komfort während des Aufenthalts beeinträchtigen.

Die Sauberkeit ist gemischt, wobei wiederholt staubige oder schlecht gereinigte Zimmer, Schimmel, Gerüche und gelegentlicher Schädlingsbefall erwähnt werden, obwohl einige Gäste ihre Unterkünfte ordentlich fanden. Zu den häufigen Problemen gehören defekte oder unzuverlässige Einrichtungen wie Toiletten, Heizungen oder Klimaanlagen, Kühlschränke, die gefrieren oder undicht sind, Probleme mit der Wäsche und Fenster, die sich nicht schließen lassen, sowie das Fehlen eines Aufzugs. Mehrere Gäste bemängeln außerdem den Straßen- und Straßenbahnlärm in bestimmten Zimmern. Erwarten Sie eine praktische Basis mit variabler Instandhaltung und Service.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Es gibt keinen Aufzug, was einigen Gästen das Reisen mit Gepäck oder eingeschränkter Mobilität erschwerte. Die Wäschemöglichkeiten führten zu Beschwerden über defekte Türen oder nicht funktionierende Trockner, wobei eine Bewertung jedoch kostenlose Parkplätze in der Nähe erwähnt.

Ähnliche Gästebewertungen

6

Glen

10. Nov. 2024

·

Aufenthalt am 4 Nächte

The check in via an app was a bit unsettling (wondering if it wont work) but admittedly it did work on the day. Arrived to find the laundry unusable as someone had broken the door handle off. The shower head falls down completely at times, we were lucky we didnt get knocked out by it. Fridge froze all the food we'd brought so we had to throw half of it out. Air con wasnt working well, has a mind of its own. Apart from that it was a clean place and plenty of room. Otherwise the interior was nice

The check in via an app was a bit unsettling (wondering if it wont work) but admittedly it did work on the day. Arrived to find the laundry unusable as someone had broken the door handle off. The shower head falls down completely at times, we were lucky we didnt get knocked out by it. Fridge froze all the food we'd brought so we had to throw half of it out. Air con wasnt working well, has a mind of its own. Apart from that it was a clean place and plenty of room. Otherwise the interior was nice

6

Teretimana

12. Juni 2024

·

Aufenthalt am 3 Nächte

Keyless entry Comfortable bed Spacious though dining area was cold, because heater was in bedroom instead of lounge room Shower was good Nobody on property theyre all in Carlton Washing machine goes Dryer does not Samsung smart tv

Keyless entry Comfortable bed Spacious though dining area was cold, because heater was in bedroom instead of lounge room Shower was good Nobody on property theyre all in Carlton Washing machine goes Dryer does not Samsung smart tv

4

Joanne

13. Nov. 2024

·

Aufenthalt am 4 Nächte

This property does not have a lift so I had to drag my suitcase up a flight of stairs. The room I was given was dusty, the TV did not work because it had the wrong power cord and the toilet was broken. When I spoke to management on the phone (not onsite btw) they were unapologetic and expected me to wait for repairs until next day! They moved me to a smaller room where the roadworks outside kept me awake. I had to wait outside for thirty minutes for someone to drop a new key because their electronic app to open the door did not work. I cannot recommend anything about this accommodation. Avoid it!

This property does not have a lift so I had to drag my suitcase up a flight of stairs. The room I was given was dusty, the TV did not work because it had the wrong power cord and the toilet was broken. When I spoke to management on the phone (not onsite btw) they were unapologetic and expected me to wait for repairs until next day! They moved me to a smaller room where the roadworks outside kept me awake. I had to wait outside for thirty minutes for someone to drop a new key because their electronic app to open the door did not work. I cannot recommend anything about this accommodation. Avoid it!

8

Sharlene

17. Nov. 2024

·

Aufenthalt am 1 Nacht

Comfortable apartment in a good location. The bed was great and the apartment had most things needed for a stay. A few down sides, the fridge froze everything which meant the milk they supplied was frozen then curdled on defrost, also me t the fridge was useless. If I had have know there was no lift I would have asked for a ground floor apartment as I have a disability.

Comfortable apartment in a good location. The bed was great and the apartment had most things needed for a stay. A few down sides, the fridge froze everything which meant the milk they supplied was frozen then curdled on defrost, also me t the fridge was useless. If I had have know there was no lift I would have asked for a ground floor apartment as I have a disability.

8

SPORTS

21. Jan. 2024

·

Aufenthalt am 7 Nächte

세탁기, 냉장고 새것으로 교환이 필요해 보인다.

세탁기, 냉장고 새것으로 교환이 필요해 보인다.

8

Ebonie

16. Feb. 2024

·

Aufenthalt am 1 Nacht

Overall property was great for price however overall the room needed a deep clean with the shower being mouldy and thick dust on windows. Off street parking was close, easily accessible and free. The communication is shocking with instructions being different to what is actually required. Instructions need to be updated.

Overall property was great for price however overall the room needed a deep clean with the shower being mouldy and thick dust on windows. Off street parking was close, easily accessible and free. The communication is shocking with instructions being different to what is actually required. Instructions need to be updated.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Die Sauberkeit ist uneinheitlich: wiederholte Berichte über schmutzige oder staubige Zimmer, schimmelige Duschen, Gerüche, Flecken, Schädlinge und Müll sowie begrenzte oder keine Reinigung bei mehrtägigen Aufenthalten. Einige Gäste fanden ihre Apartments jedoch sauber.

Ähnliche Gästebewertungen

8

Bernadete

13. Nov. 2024

·

Aufenthalt am 5 Nächte

I liked the property, close to the tram, easy walking to and from it. The location is great. I don't know if the doona was washed before I used it. There were some stains on it.

I liked the property, close to the tram, easy walking to and from it. The location is great. I don't know if the doona was washed before I used it. There were some stains on it.

6

Vanessa

29. Sept. 2024

·

Aufenthalt am 1 Nacht

It had an odour and the walls were very thin.

It had an odour and the walls were very thin.

10

Khalid

16. Aug. 2024

·

Aufenthalt am 2 Nächte

very spacious and clean all round was perfect will come back again

very spacious and clean all round was perfect will come back again

2

Xavier

14. Apr. 2024

·

Aufenthalt am 1 Nacht

I requested early check in a day in advance, which was approved over the phone. When I arrived at the apartment, I was told it wasn’t ready and to come back an hour later. When I returned, the room still was not clean. There was rubbish and ants crawling around. The previous guests had also left chewed up gum on the bedside table.

I requested early check in a day in advance, which was approved over the phone. When I arrived at the apartment, I was told it wasn’t ready and to come back an hour later. When I returned, the room still was not clean. There was rubbish and ants crawling around. The previous guests had also left chewed up gum on the bedside table.

6

Chris

25. Mai 2024

·

Aufenthalt am 2 Nächte

Older unit in reasonable condition however rodent faeces was found in the sofa bed, which whilst advertised was not made up with bedding. The button on the toilet cistern is not fixed in place, there are paint splashes on the clear screen in the bathroom, the bathroom door is misaligned and does not shut properly and the shower screen needs cleaning. Deleting and re-downloading the app to gain electronic entry to the room/unit was not ideal at 130 am and if you number the room 15 B in the documentation please have 15B on the room. I won’t be staying there again

Older unit in reasonable condition however rodent faeces was found in the sofa bed, which whilst advertised was not made up with bedding. The button on the toilet cistern is not fixed in place, there are paint splashes on the clear screen in the bathroom, the bathroom door is misaligned and does not shut properly and the shower screen needs cleaning. Deleting and re-downloading the app to gain electronic entry to the room/unit was not ideal at 130 am and if you number the room 15 B in the documentation please have 15B on the room. I won’t be staying there again

6

Siddhartha

4. Dez. 2024

·

Aufenthalt am 3 Nächte

Water leak on entry to the property.

Water leak on entry to the property.

4

Suzanne

12. Aug. 2024

·

Aufenthalt am 5 Nächte

The title of the property is misleading. Whilst it claims that the apartments are serviced- this is not true- we stayed for 5 nights and the apartment was untouched throughout that time. Definitely no daily housekeeping was carried out and toiletries etc were never topped up. Also the 24/7 service desk is again not true. We arrived at the place at around 6.30pm and there weren't any staff on site. We had to negotiate a lock box that we only achieved with help from some other people staying there Our stay was complicated as prior to arriving in Melbourne I received a text message (which I suspected was spam as it did not address me by name), telling us to go to 16 Arden Street, whereas all of our booking information said we were staying at Swanston Street. We were only given one key, which caused some issues on the days that we visited different locations The apartment was none too clean and the couch had white stains all over it. In addition, there were no instructions on how to use the television, the dishwasher or the heater and really no information about where the laundry was or luggage storage etc. Before going on holiday we are careful to choose places that fit our needs and it is disappointing and unfair when the information provided is incorrect as we are elderly.

The title of the property is misleading. Whilst it claims that the apartments are serviced- this is not true- we stayed for 5 nights and the apartment was untouched throughout that time. Definitely no daily housekeeping was carried out and toiletries etc were never topped up. Also the 24/7 service desk is again not true. We arrived at the place at around 6.30pm and there weren't any staff on site. We had to negotiate a lock box that we only achieved with help from some other people staying there Our stay was complicated as prior to arriving in Melbourne I received a text message (which I suspected was spam as it did not address me by name), telling us to go to 16 Arden Street, whereas all of our booking information said we were staying at Swanston Street. We were only given one key, which caused some issues on the days that we visited different locations The apartment was none too clean and the couch had white stains all over it. In addition, there were no instructions on how to use the television, the dishwasher or the heater and really no information about where the laundry was or luggage storage etc. Before going on holiday we are careful to choose places that fit our needs and it is disappointing and unfair when the information provided is incorrect as we are elderly.

6

Arabella

15. Sept. 2024

·

Aufenthalt am 2 Nächte

overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work

overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work

8

Ebonie

16. Feb. 2024

·

Aufenthalt am 1 Nacht

Overall property was great for price however overall the room needed a deep clean with the shower being mouldy and thick dust on windows. Off street parking was close, easily accessible and free. The communication is shocking with instructions being different to what is actually required. Instructions need to be updated.

Overall property was great for price however overall the room needed a deep clean with the shower being mouldy and thick dust on windows. Off street parking was close, easily accessible and free. The communication is shocking with instructions being different to what is actually required. Instructions need to be updated.

4

Jamie

13. Okt. 2024

·

Aufenthalt am 1 Nacht

It was dirty

It was dirty

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Apartments sind im Allgemeinen geräumig und mit komfortablen Betten ausgestattet, aber mehrere sind veraltet und durch Lärm von der Straße oder dünne Wände beeinträchtigt. Mehrere Bewertungen erwähnen defekte oder unpraktische Einrichtungen wie Kühlschränke, die gefrieren oder undicht sind, Probleme mit der Heizung oder Klimaanlage, klemmende Fenster und kleine oder schlecht aufgestellte Fernseher.

Ähnliche Gästebewertungen

6

Melissa

5. Aug. 2024

·

Aufenthalt am 2 Nächte

Apartment was on second floor. Window is stuck open so very noisy from traffice an tram. Unable to use heater and tv as battieries flat in controller.

Apartment was on second floor. Window is stuck open so very noisy from traffice an tram. Unable to use heater and tv as battieries flat in controller.

6

Vanessa

29. Sept. 2024

·

Aufenthalt am 1 Nacht

It had an odour and the walls were very thin.

It had an odour and the walls were very thin.

10

Khalid

16. Aug. 2024

·

Aufenthalt am 2 Nächte

very spacious and clean all round was perfect will come back again

very spacious and clean all round was perfect will come back again

6

Belinda

14. Nov. 2024

·

Aufenthalt am 3 Nächte

The apartment was spacious, the bed was comfortable, the shower was terrific and the location in North Melbourne was handy and close to public transport. The kitchen was functional and seemed to be well equipped, but I didn't use it much. I was in a groundfloor apartment which was close to the road and footpath, so it was a little noisy at times. I was grateful for the bars over the windows which helped me feel secure. There was an ironing board, but no iron, and a hairdryer with a foreign plug, so I couldn't use that. Overall, not bad and I might stay again but possibly in a different apartment.

The apartment was spacious, the bed was comfortable, the shower was terrific and the location in North Melbourne was handy and close to public transport. The kitchen was functional and seemed to be well equipped, but I didn't use it much. I was in a groundfloor apartment which was close to the road and footpath, so it was a little noisy at times. I was grateful for the bars over the windows which helped me feel secure. There was an ironing board, but no iron, and a hairdryer with a foreign plug, so I couldn't use that. Overall, not bad and I might stay again but possibly in a different apartment.

6

Darren

29. März 2024

·

Aufenthalt am 3 Nächte

Room was suitable for the stay but quite dated. Had an outdoor area that looks like it hasn’t been cleaned in a while. We were there for 4 days and no replenishing of amenities. Door didn’t close and some guy turned up unannounced to check on the place.

Room was suitable for the stay but quite dated. Had an outdoor area that looks like it hasn’t been cleaned in a while. We were there for 4 days and no replenishing of amenities. Door didn’t close and some guy turned up unannounced to check on the place.

6

Glen

10. Nov. 2024

·

Aufenthalt am 4 Nächte

The check in via an app was a bit unsettling (wondering if it wont work) but admittedly it did work on the day. Arrived to find the laundry unusable as someone had broken the door handle off. The shower head falls down completely at times, we were lucky we didnt get knocked out by it. Fridge froze all the food we'd brought so we had to throw half of it out. Air con wasnt working well, has a mind of its own. Apart from that it was a clean place and plenty of room. Otherwise the interior was nice

The check in via an app was a bit unsettling (wondering if it wont work) but admittedly it did work on the day. Arrived to find the laundry unusable as someone had broken the door handle off. The shower head falls down completely at times, we were lucky we didnt get knocked out by it. Fridge froze all the food we'd brought so we had to throw half of it out. Air con wasnt working well, has a mind of its own. Apart from that it was a clean place and plenty of room. Otherwise the interior was nice

6

Teretimana

12. Juni 2024

·

Aufenthalt am 3 Nächte

Keyless entry Comfortable bed Spacious though dining area was cold, because heater was in bedroom instead of lounge room Shower was good Nobody on property theyre all in Carlton Washing machine goes Dryer does not Samsung smart tv

Keyless entry Comfortable bed Spacious though dining area was cold, because heater was in bedroom instead of lounge room Shower was good Nobody on property theyre all in Carlton Washing machine goes Dryer does not Samsung smart tv

8

Sharlene

17. Nov. 2024

·

Aufenthalt am 1 Nacht

Comfortable apartment in a good location. The bed was great and the apartment had most things needed for a stay. A few down sides, the fridge froze everything which meant the milk they supplied was frozen then curdled on defrost, also me t the fridge was useless. If I had have know there was no lift I would have asked for a ground floor apartment as I have a disability.

Comfortable apartment in a good location. The bed was great and the apartment had most things needed for a stay. A few down sides, the fridge froze everything which meant the milk they supplied was frozen then curdled on defrost, also me t the fridge was useless. If I had have know there was no lift I would have asked for a ground floor apartment as I have a disability.

10

Muhammad

18. Nov. 2024

·

Aufenthalt am 1 Nacht

Clean room . Very comfortable

Clean room . Very comfortable

4

Jason

22. März 2023

·

Aufenthalt am 1 Nacht

I am sorry but a I cannot recommend due to the inconvenient check in process (in Carlton, not North Melbourne) and very noisy position with tram and road noise. The room was large but tired with leaking fridge and AC did not work. TV was small and poorly installed on the wall.

I am sorry but a I cannot recommend due to the inconvenient check in process (in Carlton, not North Melbourne) and very noisy position with tram and road noise. The room was large but tired with leaking fridge and AC did not work. TV was small and poorly installed on the wall.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service ist uneinheitlich, mit häufigen Schwierigkeiten bei der Nutzung des App-basierten, externen Check-ins, begrenztem Support oder unbeantworteten Anrufen und Missverständnissen bezüglich des Standorts der Rezeption oder der Schlüssel; einige Gäste hatten nicht genehmigte Anfragen. Andere berichteten von reibungslosem mobilem Zugang oder hilfsbereiter Unterstützung.

Ähnliche Gästebewertungen

8

Patrick

8. Aug. 2024

·

Aufenthalt am 4 Nächte

Great location and value for money, spacious apartment style accommodation and seamless mobile app entry system. Would definitely stay again!

Great location and value for money, spacious apartment style accommodation and seamless mobile app entry system. Would definitely stay again!

2

Adrian

29. Jan. 2023

·

Aufenthalt am 1 Nacht

No information on booking that reception is at another location in Melbourne. Phone number on door not answered. App is used to access room, app works intermittently. If one of our party was not already in room we would not have been able to access. Something had leaked in room (shower? fridge? AC? sink?), more than half of the carpet was soaking wet. Room smelled very strongly of mold and damp. Not recommended.

No information on booking that reception is at another location in Melbourne. Phone number on door not answered. App is used to access room, app works intermittently. If one of our party was not already in room we would not have been able to access. Something had leaked in room (shower? fridge? AC? sink?), more than half of the carpet was soaking wet. Room smelled very strongly of mold and damp. Not recommended.

2

Nic

30. Okt. 2024

·

Aufenthalt am 1 Nacht

Could not access the property and there is no one to call. A total waste of money

Could not access the property and there is no one to call. A total waste of money

2

Xavier

14. Apr. 2024

·

Aufenthalt am 1 Nacht

I requested early check in a day in advance, which was approved over the phone. When I arrived at the apartment, I was told it wasn’t ready and to come back an hour later. When I returned, the room still was not clean. There was rubbish and ants crawling around. The previous guests had also left chewed up gum on the bedside table.

I requested early check in a day in advance, which was approved over the phone. When I arrived at the apartment, I was told it wasn’t ready and to come back an hour later. When I returned, the room still was not clean. There was rubbish and ants crawling around. The previous guests had also left chewed up gum on the bedside table.

4

Joanne

13. Nov. 2024

·

Aufenthalt am 4 Nächte

This property does not have a lift so I had to drag my suitcase up a flight of stairs. The room I was given was dusty, the TV did not work because it had the wrong power cord and the toilet was broken. When I spoke to management on the phone (not onsite btw) they were unapologetic and expected me to wait for repairs until next day! They moved me to a smaller room where the roadworks outside kept me awake. I had to wait outside for thirty minutes for someone to drop a new key because their electronic app to open the door did not work. I cannot recommend anything about this accommodation. Avoid it!

This property does not have a lift so I had to drag my suitcase up a flight of stairs. The room I was given was dusty, the TV did not work because it had the wrong power cord and the toilet was broken. When I spoke to management on the phone (not onsite btw) they were unapologetic and expected me to wait for repairs until next day! They moved me to a smaller room where the roadworks outside kept me awake. I had to wait outside for thirty minutes for someone to drop a new key because their electronic app to open the door did not work. I cannot recommend anything about this accommodation. Avoid it!

8

Bonnie

17. Aug. 2023

·

Aufenthalt am 3 Nächte

The water pressure is excellent. Trams are straight across the road. The reverse air conditioner is excellent with out it you would freeze, One thing that is lacking, the ability to have a number of keys to the accommodation. Plum ask you to download an app however they can only have one phone number, not good when one is in hospital and needs their mobile to stay in contact with love ones and the spouse not being able to have access due to one number rule. Very frustrating.

The water pressure is excellent. Trams are straight across the road. The reverse air conditioner is excellent with out it you would freeze, One thing that is lacking, the ability to have a number of keys to the accommodation. Plum ask you to download an app however they can only have one phone number, not good when one is in hospital and needs their mobile to stay in contact with love ones and the spouse not being able to have access due to one number rule. Very frustrating.

6

Chris

25. Mai 2024

·

Aufenthalt am 2 Nächte

Older unit in reasonable condition however rodent faeces was found in the sofa bed, which whilst advertised was not made up with bedding. The button on the toilet cistern is not fixed in place, there are paint splashes on the clear screen in the bathroom, the bathroom door is misaligned and does not shut properly and the shower screen needs cleaning. Deleting and re-downloading the app to gain electronic entry to the room/unit was not ideal at 130 am and if you number the room 15 B in the documentation please have 15B on the room. I won’t be staying there again

Older unit in reasonable condition however rodent faeces was found in the sofa bed, which whilst advertised was not made up with bedding. The button on the toilet cistern is not fixed in place, there are paint splashes on the clear screen in the bathroom, the bathroom door is misaligned and does not shut properly and the shower screen needs cleaning. Deleting and re-downloading the app to gain electronic entry to the room/unit was not ideal at 130 am and if you number the room 15 B in the documentation please have 15B on the room. I won’t be staying there again

4

Suzanne

12. Aug. 2024

·

Aufenthalt am 5 Nächte

The title of the property is misleading. Whilst it claims that the apartments are serviced- this is not true- we stayed for 5 nights and the apartment was untouched throughout that time. Definitely no daily housekeeping was carried out and toiletries etc were never topped up. Also the 24/7 service desk is again not true. We arrived at the place at around 6.30pm and there weren't any staff on site. We had to negotiate a lock box that we only achieved with help from some other people staying there Our stay was complicated as prior to arriving in Melbourne I received a text message (which I suspected was spam as it did not address me by name), telling us to go to 16 Arden Street, whereas all of our booking information said we were staying at Swanston Street. We were only given one key, which caused some issues on the days that we visited different locations The apartment was none too clean and the couch had white stains all over it. In addition, there were no instructions on how to use the television, the dishwasher or the heater and really no information about where the laundry was or luggage storage etc. Before going on holiday we are careful to choose places that fit our needs and it is disappointing and unfair when the information provided is incorrect as we are elderly.

The title of the property is misleading. Whilst it claims that the apartments are serviced- this is not true- we stayed for 5 nights and the apartment was untouched throughout that time. Definitely no daily housekeeping was carried out and toiletries etc were never topped up. Also the 24/7 service desk is again not true. We arrived at the place at around 6.30pm and there weren't any staff on site. We had to negotiate a lock box that we only achieved with help from some other people staying there Our stay was complicated as prior to arriving in Melbourne I received a text message (which I suspected was spam as it did not address me by name), telling us to go to 16 Arden Street, whereas all of our booking information said we were staying at Swanston Street. We were only given one key, which caused some issues on the days that we visited different locations The apartment was none too clean and the couch had white stains all over it. In addition, there were no instructions on how to use the television, the dishwasher or the heater and really no information about where the laundry was or luggage storage etc. Before going on holiday we are careful to choose places that fit our needs and it is disappointing and unfair when the information provided is incorrect as we are elderly.

6

Arabella

15. Sept. 2024

·

Aufenthalt am 2 Nächte

overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work

overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work

8

Marilyne

4. Okt. 2023

·

Aufenthalt am 2 Nächte

Not being familiar with no reception and having to use phone to enter for late arrival, gentleman in charge was extremely helpful and we accessed our room easily.

Not being familiar with no reception and having to use phone to enter for late arrival, gentleman in charge was extremely helpful and we accessed our room easily.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Wird für seine Bequemlichkeit weithin gelobt, mit Straßenbahnhaltestellen direkt vor der Tür und guter Anbindung an das CBD und die Geschäfte. In bestimmten Zimmern wird etwas Straßen- oder Straßenbahnlärm erwähnt.

Ähnliche Gästebewertungen

8

Troijarra

27. Nov. 2024

·

Aufenthalt am 6 Nächte

Plum Apartments (North Melb) was the ideal spot for a short stay in Melbourne. Easy to get to and from the CBD, walking distance to shops, trams stops right outside and quiet neighbourhood. Some down sides to the place; unserviced toilet (I wasn’t notified about this upon arrival) - the refill tube/float/valves in the toilet tank were broken and a plastic straw was fitted under the float rod to stop it from over flowing. so you’d have to manually refill the tank to flush every time. Other than that, everything was fine and comfortable

Plum Apartments (North Melb) was the ideal spot for a short stay in Melbourne. Easy to get to and from the CBD, walking distance to shops, trams stops right outside and quiet neighbourhood. Some down sides to the place; unserviced toilet (I wasn’t notified about this upon arrival) - the refill tube/float/valves in the toilet tank were broken and a plastic straw was fitted under the float rod to stop it from over flowing. so you’d have to manually refill the tank to flush every time. Other than that, everything was fine and comfortable

8

Bernadete

13. Nov. 2024

·

Aufenthalt am 5 Nächte

I liked the property, close to the tram, easy walking to and from it. The location is great. I don't know if the doona was washed before I used it. There were some stains on it.

I liked the property, close to the tram, easy walking to and from it. The location is great. I don't know if the doona was washed before I used it. There were some stains on it.

8

Patrick

8. Aug. 2024

·

Aufenthalt am 4 Nächte

Great location and value for money, spacious apartment style accommodation and seamless mobile app entry system. Would definitely stay again!

Great location and value for money, spacious apartment style accommodation and seamless mobile app entry system. Would definitely stay again!

6

Belinda

14. Nov. 2024

·

Aufenthalt am 3 Nächte

The apartment was spacious, the bed was comfortable, the shower was terrific and the location in North Melbourne was handy and close to public transport. The kitchen was functional and seemed to be well equipped, but I didn't use it much. I was in a groundfloor apartment which was close to the road and footpath, so it was a little noisy at times. I was grateful for the bars over the windows which helped me feel secure. There was an ironing board, but no iron, and a hairdryer with a foreign plug, so I couldn't use that. Overall, not bad and I might stay again but possibly in a different apartment.

The apartment was spacious, the bed was comfortable, the shower was terrific and the location in North Melbourne was handy and close to public transport. The kitchen was functional and seemed to be well equipped, but I didn't use it much. I was in a groundfloor apartment which was close to the road and footpath, so it was a little noisy at times. I was grateful for the bars over the windows which helped me feel secure. There was an ironing board, but no iron, and a hairdryer with a foreign plug, so I couldn't use that. Overall, not bad and I might stay again but possibly in a different apartment.

8

domenic

29. Mai 2024

·

Aufenthalt am 4 Nächte

Great location

Great location

8

Bonnie

17. Aug. 2023

·

Aufenthalt am 3 Nächte

The water pressure is excellent. Trams are straight across the road. The reverse air conditioner is excellent with out it you would freeze, One thing that is lacking, the ability to have a number of keys to the accommodation. Plum ask you to download an app however they can only have one phone number, not good when one is in hospital and needs their mobile to stay in contact with love ones and the spouse not being able to have access due to one number rule. Very frustrating.

The water pressure is excellent. Trams are straight across the road. The reverse air conditioner is excellent with out it you would freeze, One thing that is lacking, the ability to have a number of keys to the accommodation. Plum ask you to download an app however they can only have one phone number, not good when one is in hospital and needs their mobile to stay in contact with love ones and the spouse not being able to have access due to one number rule. Very frustrating.

8

Sharlene

17. Nov. 2024

·

Aufenthalt am 1 Nacht

Comfortable apartment in a good location. The bed was great and the apartment had most things needed for a stay. A few down sides, the fridge froze everything which meant the milk they supplied was frozen then curdled on defrost, also me t the fridge was useless. If I had have know there was no lift I would have asked for a ground floor apartment as I have a disability.

Comfortable apartment in a good location. The bed was great and the apartment had most things needed for a stay. A few down sides, the fridge froze everything which meant the milk they supplied was frozen then curdled on defrost, also me t the fridge was useless. If I had have know there was no lift I would have asked for a ground floor apartment as I have a disability.

10

Jake

24. Okt. 2024

·

Aufenthalt am 1 Nacht

perfect for someone visiting melbourne for the first time

perfect for someone visiting melbourne for the first time

6

Arabella

15. Sept. 2024

·

Aufenthalt am 2 Nächte

overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work

overall was a good location. lack of communication on how to check in. black hair was found on bed (i am a blonde) and heater didn’t work

4

Jason

22. März 2023

·

Aufenthalt am 1 Nacht

I am sorry but a I cannot recommend due to the inconvenient check in process (in Carlton, not North Melbourne) and very noisy position with tram and road noise. The room was large but tired with leaking fridge and AC did not work. TV was small and poorly installed on the wall.

I am sorry but a I cannot recommend due to the inconvenient check in process (in Carlton, not North Melbourne) and very noisy position with tram and road noise. The room was large but tired with leaking fridge and AC did not work. TV was small and poorly installed on the wall.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Nicht genügend Informationen in den Bewertungen.

Ähnliche Gästebewertungen

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

2

Adrian

29. Jan. 2023

·

Aufenthalt am 1 Nacht

No information on booking that reception is at another location in Melbourne. Phone number on door not answered. App is used to access room, app works intermittently. If one of our party was not already in room we would not have been able to access. Something had leaked in room (shower? fridge? AC? sink?), more than half of the carpet was soaking wet. Room smelled very strongly of mold and damp. Not recommended.

No information on booking that reception is at another location in Melbourne. Phone number on door not answered. App is used to access room, app works intermittently. If one of our party was not already in room we would not have been able to access. Something had leaked in room (shower? fridge? AC? sink?), more than half of the carpet was soaking wet. Room smelled very strongly of mold and damp. Not recommended.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 14:00 bis 23:30

Vor 10:00

Kaution

AUD 300 per accommodation on arrival.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Die Unterkunft besitzt keine Rezeption. Der Check-in erfolgt an einer anderen Adresse: [528 Swanston Street Carlton]. Bitte kontaktiere die Unterkunft mindestens 24 Stunden vor der Anreise, um den Check-in zu arrangieren. Bitte kontaktiere die Unterkunft im Voraus, um Hinweise zu Check-in und Smart-Lock-Informationen zu erhalten. Du kannst deine Unterkunft über einen eigenen Eingang betreten. Wenn du Fragen hast, wende dich bitte an die Unterkunft. Die Kontaktdaten findest du auf der Buchungsbestätigung. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.

Deposit: AUD 300.00 per stay

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten; Bargeld wird nicht akzeptiert.
Geräuschfreie Zimmer können nicht garantiert werden
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Rauchmelder gibt.
Diese Unterkunft wird professionell gereinigt.

Ein Kind bis 2 Jahre kann im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
Die Unterkunft wird professionell gereinigt.
Kontaktloser Check-out ist verfügbar.

Nutzungsgebühr für das Kinderbett: 10.0 AUD pro Nacht
Nutzungsgebühr für das Zusatzbett: 30.0 AUD pro Nacht

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.