Castle Hotel

This hotel is in a seriously poor state, with significant damp issues in the corridors, many broken and cracked fixings on the walls and smell throughout the corridors. The roof is currently being fixed, and there is scaffolding outside. The beds were really quite comfortable, but that was its only saving grace. For the price this is not an acceptable condition.

Room good, breakfast excellent, receptionist ultra helpful. Only prob a glitch with heating not coming on in morning so freezing in room. Maintenance man sorted it as soon as he knew. Would stay there again, good value for money, good position in town

Was not the room I booked so very dissapointed. To get room serviced you had to ask at reception and hand in your keys there was no notices telling you this only the little signs you put on door which were ignored.

It's an old building and the decor is showing wear and tear. However it's clean and convenient with friendly staff who knowing I was returning late had taken the trouble to close my curtains and leave the light on in the room for me (small touches gratefully received!)

Horrible rooms, we got moved from the 1st after complaining about condensation (lots), moving tap, cobwebs, mattress in the hallway all weekend, bathroom door swinging outwards as it was a sliding door. New and supposed to be improved room: Carpets leading to the room were soaked due to a leak from the ceiling, bulb out in room,shower leaked onto the bathroom floor, no extractor fan in the bathroom, tap had filth inside of it, dirty towel and MULTIPLE BLOOD STAINED PILLOWS ! REALLY. I should have read some of the reviews before i booked. Management did move us from 1 room with lots of issues to another with horrible issues. They changed the pillows but no pillow cases, and the impression they were giving me when i complained was that they did a good job solving the problems. Cant comment on the food there we didnt risk it. 1 or maybe 2 things you can think it happens. people make mistakes, but all this 2 different rooms massive failure. Expedia were no help THEY REFUSED TO REFUND ANYTHING