Romantic Smoky Mountain Getaway • Blackbear Lodge

Love the design and size of this cabin- the glass garage door opening between the living space and the screened porch is a winner as is the swing bed on the porch. The cabin was clean and covered basic needs very well. A couple things to note - turn around room for parking is really tight for a large suv. There is a good bit of road noise when you are in the porch area. Communication was via email in VRBO only, so when we could not get the fireplace to turn on, and when the oven would not heat up properly, it took awhile to get support and the support did not seem to know the details of the specific property we were at. For instance, They told us to open the fireplace bottom panel and follow the instructions to start it. The fireplace panel had a sign on it, obviously added by the host, that said 'do not open' and someone had added a screw to keep it shut. After I wrote back about this detail, the support answered my question in the same way they had already told me. We had the same type of interaction on the oven. The cabin would benefit from having instructions and a phone number for support in their notebook.

The cabin was great. It was clean, communication through the app was simple and quick. They own the cabin next to this one, and there is a beautiful creek by that cabin. They were nice enough to allow us to go down next to that cabin to access the creek. Our kids and dog had a blast playing in that creek. There is a busy road behind the cabin, but it was not noisy inside the cabin at all. It was only mildly noticed when outside by the firepit or on open porch. There was beautiful hiking nearby, there’s not much as far as a town or grocery, so just make sure you have what you need or expect to drive 25 ish minutes. I do wish they had a dishwasher and a washer/dryer in the cabin. They need more dishes, as we did not have enough without washing right after using one. Overall, we loved this cabin and would absolutely stay again.

Everything was great….loved it! Will definitely rent again….thank you so much!

The host was very responsive in responding to my dozen messages. It was my first time using VRBO the bad: The oven did not work it took 3 hours for breakfast to cook which we ended up having to toss in the trash. The instructions on how to change it from cold to heat were nowhere to be found and the floor was dirty my child’s feet were dirty from them. Not the greatest experience especially with it being a surprise for my wife for her birthday. The host only wanted to refund me back the 50 late check out fee which I understand people have to make money but I also spent a lot on the stay here. They also said the maintenance guy would come out and have not seen him yet so this review is just a hope they do better. Also I hope they fix the leaking back patio roof and the floor that is soft in living room. It says 3 beds and only 2 beds were there they may have been mentioning the 3rd bed as the swing patio day bed on the back porch but it should be stated clearly so guests can plan accordingly

Very clean / fire pit amazing !!! hot tub could be hotter - upstairs room was really hot !!! - too hot - Master bed mattress a bit too soft for us ! And pillows really hard to sleep on / House build is awesome would stay again with these few minor adjustments.