Name: Hotel Du Vin Poole
Address: Thames Street, Poole, Bournemouth, Christchurch y Poole, GB
Price range: 117 US$–299 US$ per night
Rating: 8.7

Opiniones de los huéspedes

En el Hotel Du Vin Poole, los huéspedes elogian el edificio con carácter y su cómoda ubicación en el casco antiguo, cerca del muelle, destacando las habitaciones confortables y la agradable experiencia gastronómica, al tiempo que señalan la disponibilidad limitada de aparcamiento en las instalaciones y las numerosas escaleras debido a la falta de ascensor.

El servicio se describe ampliamente como amable y atento, aunque algunos huéspedes experimentaron lentitud en la atención en el bar o dificultades para contactar con la recepción por teléfono. Las habitaciones son generalmente espaciosas, con estilo y confortables, pero algunas son más pequeñas o parecen anticuadas, y algunos mencionan distribuciones incómodas que dan a la calle o un acceso empinado en las zonas anexas. La limpieza es típicamente alta, con ocasionales problemas de mantenimiento o de servicio de habitaciones, como calefacción o duchas que no funcionan y descuidos ocasionales. Espere una estancia encantadora y bien ubicada, con comodidad y carácter, junto con algunos inconvenientes propios de su herencia histórica.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El aparcamiento en las instalaciones es muy limitado, estrecho y, a veces, de pago; muchos huéspedes utilizan un aparcamiento público cercano. El edificio histórico no tiene ascensor y consta de múltiples escaleras y pasillos estrechos.

Reseñas de huéspedes relacionadas

8

Christine

20 ago 2023

·

Se alojó 1 noche

A lot of stairs and corridors. Difficult to find the way to the room. Wouldn’t like to experience needing the fire exit in a hurry

8

Bruno

22 ene 2024

·

Se alojó 1 noche

Was 1 night for business travel. Reception is friendly. The hotel is clean and the rooms are nice. But the nighthalls are small and you need to go stairs up, stairs down and no elevator.

8

David

10 may 2024

·

Se alojó 2 noches

The room we had (standard double) was large enough and of good quality with complimentary water. We stayed for 2 days and opted out of daily clean in place of £15 worth of drink vouchers for the bar. Staff were lovely, though there was no one around at all when we arrived at 1pm - so a poor first impression. Food was excellent. Drink prices seemed excessive tbh. Main issue was parking - they claim to have 10 spaces but realistically can get 7 cars in - no room left to open your car door to get out! Needs remarking allowing for size of modern cars. Overall a good experience in hotel, though local area looks run down and not very pleasant.

8

Wesley

12 oct 2025

·

Se alojó 1 noche

Always a good stay here. Room was nicer than the last time we visited, staff are always friendly although the young waitress seemed very quiet. I had to ask her to repeat herself several times as i couldnt hear her. Other than that its a great stay. The bar staff are good and makes a wicked whiskey sour. Well worth a try. Parking is a waste of time. Only 6 spaces so you will be lucky.

10

Mark

14 jul 2024

·

Se alojó 4 noches

One of the better hotels in Poole. I would recommend this hotel. Parking is an issue, but 24 hr parking is available is close proximity, £13 for 24 hrs

10

Richard

26 mar 2025

·

Se alojó 1 noche

Hotel was great, although currently undergoing a refit in the bar & restaurant, service was very attentive. Parking is an issue as car park was full but there is a larger public car park, £13 per 24hrs, would be nice if, as a hotel resident they would off set this as the hotel car park is so small and can only fit 6-7 cars, so that would have been a nice gesture as a guest. food was great, but very small portions, I ordered the king scallops for starters only to have two scallops which was really disappointing, especially for the price!! overall a let down by the food, the service was great just a shame the portions were so small for the price you are expected to pay.

8

Robert

13 nov 2025

·

Se alojó 1 noche

Great room and staff. Very clean and nice area to be in near the harbour. No elevator which was ok for us but just to acknowledge it if it’s an issue. Parking was difficult due to the street being closed!

8

Cathryn

30 nov 2024

·

Se alojó 1 noche

Lovely hotel - central to the city. Fabulous restaurant- Parking is challenging

8

Colin

18 mar 2025

·

Se alojó 1 noche

Clean comfortable room, bed. Bistro food good. Lack of parking an issue.

8

Suzanne

18 mar 2024

·

Se alojó 1 noche

Shame the car park was so small. Had to park about 10 mins away and reception staff didn’t have info on the car park (ie when we needed to pay). Other than that, all good.

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Limpieza

Generalmente limpio y bien cuidado, con muchos huéspedes destacando la limpieza impecable de las habitaciones. Sin embargo, una minoría informó de problemas de mantenimiento o de servicio de habitaciones, como calefacción o duchas que no funcionan y descuidos ocasionales, como objetos que dejaron los huéspedes anteriores.

Reseñas de huéspedes relacionadas

8

Martyn

15 feb 2024

·

Se alojó 1 noche

period hotel, nicely presented. Indivdual rooms. Great Bistro. 5 starts not awarded as food left in fridge from previous occupant. Our room beautifull but let down by bathroom fan not working and shower tray blocked drain. Small details I know, but shouldn't happen in a 4 star hotel

10

Lindsey

15 ago 2025

·

Se alojó 2 noches

The Hotel du Vin is not cheap, but you get what you pay for. Our room was spacious, clean and airy. The bed was comfortable and the linen was crisp and white. We had a fantastic hot and powerful shower in a large bathroom.

6

Amy

16 mar 2024

·

Se alojó 1 noche

The Hotel is in a great location but felt the rooms need updating and also really hard to get to the room as very narrow corridors. My room was really cold as the room itself was lovely so it was a shame as spoilt the experience.

8

Mark

23 mar 2025

·

Se alojó 2 noches

Clean, comfortable, great staff.

10

Geoffrey

1 ene 2024

·

Se alojó 1 noche

Our second visit to this hotel. Staff are always very nice and helpful. Parking isn[t easy onsite but the adjacent public car park is fine. Lots of restaurants close by. Room was clean, fresh and comfortable. Breakfast was excellent on both stays.

4

Craig

6 dic 2023

·

Se alojó 1 noche

Heating in my room did not work. Provided with a small heater. Not enough to heat the room. Staff communication poor.

4

Toby

25 jul 2024

·

Se alojó 1 noche

This was a last minute booking made midway through ferry journey due to serious delays and much later arrival time meaning we felt unwise to then progress on with 3 hour drive. We booked specifically because it was dog friendly, near port, apparently 4 stars and had stayed at part of the chain previously and had 24/7 Room service for food on listing. we arrived just before 10pm, the room was essentially in loft on what had been hottest day of year so far and of course A/C was broken. We reported this and told nothing we can do as all booked just use fans. Food service we were told not available as kitchen closed but you could choose from the 4 options of late night snacks. Had the Croque Monsieur which was one of the four options - catastrophic food poissioning for next four days (I'd only had a bowl of fruit and yoghurt mid-morning prior to that). On arrival there were band aids left in bathroom bin and a distinct yellow tinge to the toilet water. I appreciate a last minute booking and can't expect the world but the room wasn't exactly cheap and given we'd not eaten the 24/7 room service to have a proper meal was one of the key reasons we booked it was very misleading and with it resulting in food poisoning was even worse. Won't be staying again and wished we'd made the drive in the end certainly not worth the money.

10

Andrea

10 ago 2024

·

Se alojó 1 noche

We are regular visitors to Poole because our son and daughter-in-law live on the harbourside, yet our first stay at this hotel. We so wish we’d stayed here before and will be our hotel of choice going forward. The staff were welcoming and consistently friendly. The room was immaculately clean and tastefully furnished with a nod to the seaside location. Seconds from the harbour. The bed was large and comfortable. The stay was just faultless. Thank you

8

Robert

13 nov 2025

·

Se alojó 1 noche

Great room and staff. Very clean and nice area to be in near the harbour. No elevator which was ok for us but just to acknowledge it if it’s an issue. Parking was difficult due to the street being closed!

8

Simon

30 abr 2024

·

Se alojó 1 noche

I run a hospitality business, so I thought long and hard before leaving even the slightest negative feedback for this hotel. It still deserved a 4, but could so easily have been a 5. The location is superb, can’t fault that. Period building, really well presented, superb artwork, great décor, very French in character. There were however two points that really did take the shine off a £300 plus night stay. The first was the parking signage. The signs stated “Resident parking only”, the sort of sign you see at a block of flats, no mention of the hotel, so we ended up parking off site. Which left me worrying about my Land Rover all weekend. The second was the room itself. Pretty nice, TV worked, usual amenities plus a free standing bath and king size plus bed, en-suite shower room, wardrobes, tea, coffee, etc. The only real problem here is the shower did not work and the shower tray was blocked. So even if I had managed to get some heat out of it, I was in for a short shower or flood the reception below. We reported it, on our way out to dinner reservations. They promised to look into it, and to their credit offered us another room (while we were on our way out). We declined, and said “no problem but you need to sort that” On check out I again mentioned the shower. Nothing on the system, nothing logged, zip, nada, nowt. The staff were kinda dismissive of the whole situation. I’m sorry, a deluxe room for £300 plus per night and the shower doesn’t work? Really? So you get a 4*

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Habitaciones

Las habitaciones son con estilo y confortables, a menudo espaciosas, con baños grandes, bañeras con patas y duchas potentes. Algunas son más pequeñas o tienen vistas modestas, y algunos huéspedes encontraron desafiante el acceso a través de escaleras empinadas.

Reseñas de huéspedes relacionadas

10

Lindsey

15 ago 2025

·

Se alojó 2 noches

The Hotel du Vin is not cheap, but you get what you pay for. Our room was spacious, clean and airy. The bed was comfortable and the linen was crisp and white. We had a fantastic hot and powerful shower in a large bathroom.

10

John

9 dic 2025

·

Se alojó 1 noche

A lovely hotel The room, the style decor and restaurant were superb

10

Nicholas

10 ene 2025

·

Se alojó 1 noche

Great service throughout, fantastic room and excellent roll top bath and shower!

8

Anna

15 ago 2024

·

Se alojó 1 noche

The room was on the smallish side-a basic room with not a great view over rooftop and extractor system for kitchens though could also glimpse the sea. Parking limited and spaces tight. Location great. Staff friendly. Food good. Ok for the price though feel the parking should be free given it's on hotel land.

10

Sara

24 jul 2024

·

Se alojó 1 noche

This was the perfect location for a stay the night before a ferry crossing. The hotel is well maintained and has a lovely bar/garden area. The room was modern and comfortable.

10

Julie

4 ago 2023

·

Se alojó 1 noche

This is an amazing hotel. It’s a beautiful building with a fantastic bar and restaurant area. We were upgraded to a huge room with roll top bath in the room. The selection of tea and coffee in the room was amazing. The bed was so comfortable and the room was so quiet. We loved everything about this place and will definitely return.

10

philippa

25 mar 2025

·

Se alojó 1 noche

Very easy check-in, friendly staff, good sized room, comfortable bed. Extra large bathroom and balcony

10

Julia

18 may 2024

·

Se alojó 1 noche

Lovely hotel, great room & service. Room was large & great bath & shower. Comfy big bed.

10

Mrs C L

27 oct 2025

·

Se alojó 1 noche

Really enjoyed the selection at breakfast. Was kindly upgraded to a deluxe room with the biggest shower I’ve ever seen! Comfy bed with nice linens etc. A lovely stay.

8

Amy

11 jul 2024

·

Se alojó 1 noche

Fantastic location and lovely room. Third time staying there but was a little disappointed with my room, it lacked character and the steps are so steep to get up to the room with a heavy case , I really struggled. Also I was in a separate part of the Hotel with its own entrance as a returning customer it really felt like a down grade. The room was immaculate and lovely bathroom but not what I expected from Hotel Du Vin.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable, atento y servicial, con experiencias de registro positivas y equipos de bar y restaurante informados. Algunos huéspedes experimentaron lentitud en el servicio de bar, mala comunicación o dificultades para contactar con la recepción por teléfono.

Reseñas de huéspedes relacionadas

4

M

24 sept 2023

·

Se alojó 1 noche

Lovely building, quirky, really nice room. However, the bar and restaurant staff are very bad. They run the bar especially for themselves, not for their customers. Waited 15 mins for thec3 staff behind the bar to serve us at our table. Gave up, asked for help from reception, who got it sorted. All the customers in the bar had to go to the bar to get a drink! Such a shame as its a nice bar. To make matters worse had to send chicken fillets back as they were still pink and uncooked in the middle. Chef incinerated them in the microwave and had them delivered back to us. I would normally expect them to be cooked afresh. This place needs better management

10

Janice

31 dic 2025

·

Se alojó 2 noches

Received a warm welcome. Room clean and spacious. Delicious food and good location.

8

Roger

20 may 2025

·

Se alojó 2 noches

I booked at the last minute. The staff were excellent but I couldn't phone to the reception desk.

4

James

15 sept 2023

·

Se alojó 1 noche

Hap hazard check-in, wacky description of where the rooms were, choice of 1 bottled beer and 1 bottled cider at the bar, no staff serving anyone half the time we were there.

10

Stephen

8 nov 2024

·

Se alojó 1 noche

There was nothing that was too much trouble for the hotel and the staff. I made requests that, in some cases were not normal procedure for them, but they stepped up and provided the support I requested. I cannot recommend this hotel more highly. It really was first class.

10

DEBORAH

18 abr 2025

·

Se alojó 3 noches

Very friendly and helpful staff, couldn't do enough for us. Beautiful room. Would have liked more vegetables dishes on the menu plus a choice of breakfast prices. I'm not a big eater and would just have had some yoghurt and a couple of croissants, which I felt was not worth £24. Evening meal was delicious and puddings lovely.

10

Stanislaus

16 may 2023

·

Se alojó 3 noches

I spent several nights at the Hotel du Vin in Poole and I made the right choice. Located in the nicest neighborhood-- Old Town-- the service was superior in every way.

4

Debbie

8 jul 2025

·

Se alojó 1 noche

Poor reception staff who didn’t want to talk to a female, but kept talking to my husband. When we needed support with the air con nobody answered the phone!

10

Benjamin

21 abr 2025

·

Se alojó 3 noches

Great stay - in particular, the barman (Zack) was excellent and a good ambassador for the hotel and the brand. All staff we friendly and the hotel was convenient to the old town. The breakfast at £24 pp was a little expense and hence we had breakfast outside of the hotel, aside from this, it was an excellent stay

10

Sam

13 ene 2026

·

Se alojó 1 noche

Friendly staff, very classy hotel in a great location

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente ubicación en el casco antiguo de Poole, cerca del muelle, cerca de restaurantes, bares y conexiones de ferry. Algunas reseñas consideraron que la zona circundante carecía de atractivo en algunos lugares.

Reseñas de huéspedes relacionadas

8

Kevin

2 jun 2025

·

Se alojó 1 noche

Nice hotel well located in centre of Poole Breakfast is great

10

philippa

27 feb 2025

·

Se alojó 1 noche

Very comfortable room, friendly and helpful staff, convenient location

10

David

5 dic 2024

·

Se alojó 1 noche

Always a pleasure to stay at the Hotel du Vin in Poole. Lovely friendly service, exceptional comfort, great location for the old town and harbour and great if you're waiting to catch a ferry to the CI

8

David

28 dic 2023

·

Se alojó 1 noche

Stayed here whilst visiting family. The hotel is situated in excellent location just by the harbour. The evening meal and breakfast were both delicious, served by friendly staff. We plan to stay here again, in the near future.

10

PAUL

24 feb 2025

·

Se alojó 1 noche

Excellent servise in a lovely part of Poole, very convenient for the quay

10

Andrea

10 ago 2024

·

Se alojó 1 noche

We are regular visitors to Poole because our son and daughter-in-law live on the harbourside, yet our first stay at this hotel. We so wish we’d stayed here before and will be our hotel of choice going forward. The staff were welcoming and consistently friendly. The room was immaculately clean and tastefully furnished with a nod to the seaside location. Seconds from the harbour. The bed was large and comfortable. The stay was just faultless. Thank you

10

Diane

2 ago 2025

·

Se alojó 1 noche

Such a beautiful and grand hotel. Practically perfect in every way.Fantastic location to the quay and town.Loved everything about it

10

Dave

6 mar 2023

·

Se alojó 1 noche

We had an amazing stay and cannot wait to visit again. I was a little surprised to be charged £10 extra for parking. This was not made clear on the website beforehand. I do feel it should be free to park on-site when paying a considerable amount for one nights stay

10

Steve

8 jun 2024

·

Se alojó 2 noches

Lovely hotel in the the centre of Poole

6

Jane

18 mar 2024

·

Se alojó 1 noche

Disappointing experience. Hotel looking very shabby. Lunch was awful, food served before we even had drinks delivered. Food was cold. Room was uninspiring. Back to back TV’s are a bad idea! Staff seemed distracted and everything felt as though it was a huge effort for them. I didn’t expect to feel unsafe walking around the Main Street at 7.30pm. All in all a lacklustre experience.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y el bistró son ampliamente elogiados por su calidad, con una buena selección de vinos y opciones de degustación. Algunos encontraron los precios altos o las raciones pequeñas, y algunos informaron de una calidad de la comida inconsistente u opciones nocturnas limitadas.

Reseñas de huéspedes relacionadas

4

M

24 sept 2023

·

Se alojó 1 noche

Lovely building, quirky, really nice room. However, the bar and restaurant staff are very bad. They run the bar especially for themselves, not for their customers. Waited 15 mins for thec3 staff behind the bar to serve us at our table. Gave up, asked for help from reception, who got it sorted. All the customers in the bar had to go to the bar to get a drink! Such a shame as its a nice bar. To make matters worse had to send chicken fillets back as they were still pink and uncooked in the middle. Chef incinerated them in the microwave and had them delivered back to us. I would normally expect them to be cooked afresh. This place needs better management

10

Richard

5 abr 2025

·

Se alojó 2 noches

Great venue for a friends wedding reception. Very nice outdoor seating area which is a real sun trap. Will definitely stay there again if we are in the area. James was great with the wine tasting.

10

Janice

31 dic 2025

·

Se alojó 2 noches

Received a warm welcome. Room clean and spacious. Delicious food and good location.

4

Toby

25 jul 2024

·

Se alojó 1 noche

This was a last minute booking made midway through ferry journey due to serious delays and much later arrival time meaning we felt unwise to then progress on with 3 hour drive. We booked specifically because it was dog friendly, near port, apparently 4 stars and had stayed at part of the chain previously and had 24/7 Room service for food on listing. we arrived just before 10pm, the room was essentially in loft on what had been hottest day of year so far and of course A/C was broken. We reported this and told nothing we can do as all booked just use fans. Food service we were told not available as kitchen closed but you could choose from the 4 options of late night snacks. Had the Croque Monsieur which was one of the four options - catastrophic food poissioning for next four days (I'd only had a bowl of fruit and yoghurt mid-morning prior to that). On arrival there were band aids left in bathroom bin and a distinct yellow tinge to the toilet water. I appreciate a last minute booking and can't expect the world but the room wasn't exactly cheap and given we'd not eaten the 24/7 room service to have a proper meal was one of the key reasons we booked it was very misleading and with it resulting in food poisoning was even worse. Won't be staying again and wished we'd made the drive in the end certainly not worth the money.

10

Louisa

30 dic 2025

·

Se alojó 2 noches

The menu was good but pastries weren’t topped up

10

John

1 oct 2023

·

Se alojó 1 noche

Excellent tasting menu with wines at very reasonable price

10

DEBORAH

18 abr 2025

·

Se alojó 3 noches

Very friendly and helpful staff, couldn't do enough for us. Beautiful room. Would have liked more vegetables dishes on the menu plus a choice of breakfast prices. I'm not a big eater and would just have had some yoghurt and a couple of croissants, which I felt was not worth £24. Evening meal was delicious and puddings lovely.

10

Jan

20 abr 2025

·

Se alojó 1 noche

Comfortable stay. No stress as very relaxed. Room superb with little extras. Food tasty and a good selection of wine, staff knowledgeable about the food and beverages available, as well as the local area.

10

Mrs C L

27 oct 2025

·

Se alojó 1 noche

Really enjoyed the selection at breakfast. Was kindly upgraded to a deluxe room with the biggest shower I’ve ever seen! Comfy bed with nice linens etc. A lovely stay.

10

James

6 abr 2025

·

Se alojó 1 noche

Excellent room and superb dining. Not cheap but a real treat.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	128 US$
febrero	133 US$
marzo	148 US$
abril	155 US$
mayo	204 US$
junio	232 US$
julio	253 US$
agosto	242 US$
septiembre	224 US$
octubre	156 US$
noviembre	151 US$
diciembre	140 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $143	21 $224	22 $186	23 $160	24 $201
25 $117	26 $146	27 $194	28 $153	29 $206	30 $208	31 $218

DO	LU	MA	MI	JU	VI	SA
1 $132	2 $181	3 $235	4 $216	5 $170	6 $205	7 $259
8 $146	9 $190	10 $219	11 $244	12 $209	13 $205	14 $265
15 $143	16 $174	17 $209	18 $201	19 $217	20 $299	21 $277
22 $141	23 $172	24 $192	25 $173	26 $174	27 $191	28 $259
29 $142	30 $165

Hotel Du Vin Poole

Precios para Hotel Du Vin Poole

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