Punnamada Resort

Place is good but needs proper maintenance.There were no amenities in spite of have good tennis and shuttle courts it’s poorly maintained The staff can’t communicate much in English neither did they help in any bookings of house boat

Terrible experience

Not worth for 20k Full of mosquitoes Bad bed Poor towels No selection of foods

We went there a year ago and since then it’s taken a turn towards the worse. Change of management perhaps? Or overworked personnel? First the rooms are dark and uncomfortable and don’t keep the humidity out, so didn’t really sleep. Our mission became trying to stay away from the property as much as possible. I got free electro therapy trying to turn on the bedroom light. The showers have snails and lizards. Slow responses from personell in restaurant (which only serves buffets now - last year was à la carte). If I’d pay about half I maybe would’ve expected something similar. But a premium price needs a premium stay. And it was far away from that.

The resort is absolutely beautiful, the location, the layout, the historically built cottages everything was fantastic. Food and staff in the restaurant and housekeeping were extremely friendly. We had a view things that didn’t make the 5 star rating. 1.resort advertises that there is WIFI in the rooms and on the premises - wrong. No WIFI anywhere except in the lobby. 2. Was minibar in the room. Upon arrival, there was no fridge in the room, after a bit of a discussion they finally supplied a fridge. Fridge never even got cold until the next morning. 3. Hot water - didn’t get any hot water until the next morning. So, if you can’t commit to what you advertise, please delete it otherwise more guests will complain