Beatenberg Resort & Spa in Beatenberg Interlaken

Excellent location, very well connected to Interlaken by public transport. The staff is friendly and very helpful, the sauna very enjoyable. I have loved the breakfast and the amazing views over the mountain Ridge.

Breakfast was weird, and wasn't the greatest and clearly tailored to the asian market whilst not getting the basics right for the european aspects. Hot options were also cold. Maintenance is poor, when I checked into the room, the faceplates from the electrical sockets had completely fallen off exposing a live socket. Fortunately I was moved straight away. The lift had a flickering main light on arrival and the next day the bulbs had blown, meaning the lift was dark other then the light from the button. The staff were extremely friendly and helpful, however the hotel suffers from an identity crises with different branding in places. Easily resolved by switching off the digital displays with the old branding, which are also advertising an non existing evening dinner service. The restaurant is apparently undergoing some refurbishment although this is not evident with no works ongoing so I question whether its actually a staffing issue. Views are absolutely stunning and the bed comfortable, its just a shame the other aspects of the hotel dont match. Has alot of potential if done right!

Das Hotel wurde mit viel Liebe zum Detail renoviert und wieder in Betrieb genommen. Die Aussicht ist phänomenal und es gibt viele Möglichkeiten in der nahen Umgebung die Natur zu geniessen. Das Personal war sehr freundlich und hilfsbereit. Sie sind wahre Allrounder.

El personal muy amable 100% recomendable espero regresar muy pronto

Good location, the receptionist Moni was nice and helpfull. Nice rooms though we did not view to the valley and mountains. Good gym and average breakfast with limited services. SPA acces was excludeed and very expenssive around plus 60-70 CHF