西赤斯特非智選假日套房飯店 IHG 旗下飯店

Great location! Pool heater wasn’t working well but overall clean place.

Excellent Staff and Service!! Very clean and quiet. Breakfast was very tasty. Loved the indoor pool!

Everything was fine, just did not have a working elevator the entire weekend

Elevator was down, which is a little inconvenient obviously, but everything else was great. Good price, clean facilities, a nice little store in the lobby was great for getting a quick late night snack.

The staff were very friendly and helpful. The pool was very clean and pleasant. Daily breakfast was hot and plentiful. We expect to stay there again on our next visit to the area.

This property was clean, spacious and quiet. It was easy to find parking and staff was responsive to our needs!

Everything went smoothly and the pool was relaxing! The staff was polite and eagerly helped us. I will definitely recommend this place!

Nice hotel for the area, definitely on the smaller side. The front desk was intermittently left unattended but if you stood there they would eventually come up. The pool was really clean and heated. The “convenience” store lacked variety and was underwhelming.. We ended up just going to Wawa. Good distance from a few chain restaurants. Would stay again.

We were really impressed with the overall quality of this hotel. The room was exceptionally clean and the beds and pillows were very comfortable. Staff was friendly and helpful. The breakfast room offered a nice variety of choices, and the warm cinnamon rolls were so good! The entire hotel was well appointed, and well-maintained. The pool was small, but very nice. We would definitely stay here again!

Elevator was out of order but otherwise it's very nice

The bed was not properly cleaned. Seemed they used the same sheets from prior guests. I brought my concern to the front desk, and they quickly changed my room. Hotel is ok to get in and out. Breakfast was ok. Staff was nice.

I went to check in a little early and said there were no rooms available. It wasn't a problem, I waited and sat down. Only to see two new customers go to check-in counter and be checked in! I went into the elevator and the floor was soaked with coffee, and all they way through the lobby. The lobby area floor looked like it hadnt been washed and had food stuck to the tile. The room carpet was not cleaned. Overall stay was very unsatifactory.

Cleaning staff did not replenish tissues.box empty x 3 days. Didnt vacuum corners or wipe surfaces. Kind of a hit and run cleaning attitude. Beds were not good. Breakfast was decent but nothing wonderful. Would pass on this if in the area again. Traffic noise is terrible.

Failure to clean two rooms over a 3-day period. When we reported this, we were accused of leaving Do Not Disturb sign on doors. They were not on the doors.

This property was clean, spacious and quiet. It was easy to find parking and staff was responsive to our needs!

This hotel was very nice and clean

Everything was updated and clean. Staff was kind and accommodating.

Good location. Clean. Friendly staff.

The property is right next to the highway and is noisy. The room we were first given was not clean. There was hair on the bed and some of the lights in the room did not work. The pool was closed and drained and there was construction going on after 8:00pm.

This was a very pleasant experience. The staff was friendly and helpful. The room was clean. The bed was comfortable. The breakfast was delicious. It was hot and very tasty. We definitely would recommend this HI Express.

The TV would not work in the mornings. The in-room fridge was leaking water. The overall stay was okay.

A comfortable, spacious & clean room. Nice seating area for breakfast & social time. Will come visit again.

Newly renovated rooms

Our first room smelled like smoke so we requested another . It wasn’t a problem but our second room wasn’t great. AC was spotty (it was so hot in the hotel in December we needed it) , pull out bed was a disgrace - broken and horribly uncomfortable, and main bed sunk down considerably in the middle. We were on the second floor and I could hear conversations in the middle of the night in the lobby due to an open air vestibule that looked down on the lobby. Do NOT recommend !!!

The hotel was clean, efficient staff, good breakfast; however, the use of the bright white LEDs in every light in the rooms makes it feel as though you are being interrogated.

Our stay at the Holiday Inn Express in West Chester was really great! All the front desk staff members were personable, helpful, and knowledgeable. Our room was clean and was serviced promptly and thoroughly. We had all the conveniences we needed...plenty of hooks, storage, and luggage spots...and the bathroom was well-apportioned with shampoo, conditioner, hand soap, body soap, body lotion, and plenty of linens. Our room was on the 3rd floor right next to the elevator which concerned us, but we heard absolutely NO NOISE from it at all. :) Breakfast was delicious; the coffee was great; we loved the pancake machine. The only suggestion, and the only reason for 4 not 5 stars, is to provide pillows of varying support. We had 4 large bed pillows, but they were all very very soft and did not provide enough support for me, a side-sleeper. Since there are 4 pillows, it would be great for some to be soft and some to be firmer.

The heat didn’t work in our room! Contacted front desk and the person could fix it and told us it didn’t work! We had to sleep in a cold room all night. Ask the front desk to just my bill and he couldn’t said the manager will be in the next day. Unacceptable, even thought we stayed for 1 night

The place was very clean but the bed was so hard I felt like I was sleeping on a piece of wood. There were people running up and down the halls at midnight. Someone banged on our door and tried to open it around midnight. I would never stay here again

Hotel is in excellent condition - room very comfortable.

This a a beautiful, quiet, clean hotel. The rooms are big and there is plenty of space inside.

I would like to commend Brittany assisrant GM from the front desk, what an exceptional customer service, she help us change our room and even called me back to update us while we were out. She went above and beyond. The breakfast buffet is not good, no meat, food was barely warm and when the pancake machine run out of batter, the guy couldnt figure out how to replace it.

A great value for the price. Easy check-in out. Place was in good condition

This hotel has terrible customer service and canceled my stay last minute, leaving me without a place

Failure to clean two rooms over a 3-day period. When we reported this, we were accused of leaving Do Not Disturb sign on doors. They were not on the doors.

We arrived late and had friendly check-in. The weather was terrible (rainy). We were in town for a sport clinic at WCU... they were able to accommodate a late check out so we could come back and shower after the clinic, which was so appreciated

The heat didn’t work in our room! Contacted front desk and the person could fix it and told us it didn’t work! We had to sleep in a cold room all night. Ask the front desk to just my bill and he couldn’t said the manager will be in the next day. Unacceptable, even thought we stayed for 1 night

Staff was welcoming at check in. Plenty of parking and very clean!

Christina was a gem. From my call to the hotel 🏨 to see if I could get early check-in, until I left today she provided superior service. On my way out, she said to come back soon. I will.

The girl at the front desk, Shay, was friendly and helpful. She reccomended a restaurant and chit chatted with us as we went out or came back through our stay. Asked how our outing was etc. Seemed generally interested in My friend and I always stay at Holiday Day Inn Express if we can find one near where we are visiting.

This was a very pleasant experience. The staff was friendly and helpful. The room was clean. The bed was comfortable. The breakfast was delicious. It was hot and very tasty. We definitely would recommend this HI Express.

Very comfortable in a spot convenient to US202 restaurants, stores, etc. Will stay here again!

Good location to west Chester and chadds ford

I really enjoyed the hotels convenient location and surrounding natural beauty.

Cleaning staff did not replenish tissues.box empty x 3 days. Didnt vacuum corners or wipe surfaces. Kind of a hit and run cleaning attitude. Beds were not good. Breakfast was decent but nothing wonderful. Would pass on this if in the area again. Traffic noise is terrible.

Very convenient location

The rooms were very clean and comfortable. So convenient to the historic sites in the area and Longwood Gardens.

Close to the university and downtown

Front desk people were friendly, rooms were clean, hotel was quiet, bathroom was well stocked- what else can you ask for?? Very close to restaurants and shopping. Not far from colleges, if you need a place to stay while doing a college tour with your kids. We would stay here again if we were in the area.

We were taking in Longwood Gardens Christmas lights and this was a close, convenient, clean resting place. Would stay again.

Good location. Clean. Friendly staff.

I would like to commend Brittany assisrant GM from the front desk, what an exceptional customer service, she help us change our room and even called me back to update us while we were out. She went above and beyond. The breakfast buffet is not good, no meat, food was barely warm and when the pancake machine run out of batter, the guy couldnt figure out how to replace it.

Excellent Staff and Service!! Very clean and quiet. Breakfast was very tasty. Loved the indoor pool!

Wonderful employees and all areas were very clean. Great selection at breakfast.

Great hotel. Clean and quiet. Good breakfast

Their breakfast included ends at 9am! Never heard of it ending so soon before!

The stay was ok, the breakfast was the worst I have ever had at a Holiday Inn. Everything was cold, the room Opened late even.

The staff were very friendly and helpful. The pool was very clean and pleasant. Daily breakfast was hot and plentiful. We expect to stay there again on our next visit to the area.

Great Room, Nice Breakfast Buffet, Clean, I was very happy staying here and will stay again

We liked that the property was very clean inside and outside. It was very quiet, as well. The breakfast was well stocked with lots of options and was very tasty.

This was a very pleasant experience. The staff was friendly and helpful. The room was clean. The bed was comfortable. The breakfast was delicious. It was hot and very tasty. We definitely would recommend this HI Express.