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Best Western Sea World - Lackland AFB NW Hotel & Suites

74 US$

/natt

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Best Western Sea World - Lackland AFB NW Hotel & Suites - Image 1

Best Western Sea World - Lackland AFB NW Hotel & Suites - Rum

Best Western Sea World - Lackland AFB NW Hotel & Suites - Rum

Best Western Sea World - Lackland AFB NW Hotel & Suites - Reception

Best Western Sea World - Lackland AFB NW Hotel & Suites - Pool

Priser för Best Western Sea World - Lackland AFB NW Hotel & Suites

Välj datum för att se priser och tillgänglighet.

74 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Best Western Sea World - Lackland AFB NW Hotel & Suites är priset per natt i genomsnitt 71 US$ under den billigaste månaden (november) och 112 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Best Western Sea World - Lackland AFB NW Hotel & Suites efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	78 US$
februari	80 US$
mars	101 US$
april	87 US$
maj	88 US$
juni	94 US$
juli	112 US$
augusti	92 US$
september	95 US$
oktober	74 US$
november	71 US$
december	76 US$

Dyrast: juli (ca 112 US$)

Billigast: november (ca 71 US$)

Om detta boende

Här erbjuds många alternativ för fritidsaktiviteter, som bland annat inomhuspool, bubbelpool och fitnesscenter. Boendet har även gratis wi-fi, hjälp med bokning av biljetter och guidade turer och bankettsal.

Parkering
Pool
Rökfria rum
Business center
Städning
Bankettinrättningar

Läge

143 Richland Hills Dr, San Antonio, Texas, USA

Ingram Park Mall (2.8 miles)

Baptist Emergency Hospital - Westover Hills (4 miles)

Hill Country Golf Club (4.2 miles)

Westover Hills Lung Center (4.4 miles)

Lackland Air Force Base Visitor Center (4.8 miles)

Wolff Municipal Stadium (5 miles)

Mer platsinformation

Rumsalternativ

4

Svit - flera sängar - tillgänglighetsanpassat - badkar

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

7

Standardrum - 1 kingsize-säng - icke-rökare - kylskåp och mikrovågsugn

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

8

Svit - 1 kingsize-säng - tillgänglighetsanpassat - icke-rökare (with Sofabed)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

5

Standardrum - 1 kingsize-säng - icke-rökare - kylskåp och mikrovågsugn (with Sofabed)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

6

Standardrum - 2 queensize-sängar - icke-rökare - kylskåp och mikrovågsugn

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

6

Svit - 1 kingsize-säng - tillgänglighetsanpassat - badkar (with Sofabed)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

5

Svit - 2 queensize-sängar - icke-rökare - kylskåp och mikrovågsugn (with Sofabed)

Information om rummet

2 Stora Dubbelsängar

Sovplats 6

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

6

Standardrum - 2 queensize-sängar - tillgänglighetsanpassat - kylskåp och mikrovågsugn (with Sofabed)

Information om rummet

2 Stora Dubbelsängar

Sovplats 6

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

4

Svit - flera sängar - icke-rökare - kylskåp och mikrovågsugn

Information om rummet

3× Stora Dubbelsängar

Sovplats 6

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

Gästrecensioner för Best Western Sea World - Lackland AFB NW Hotel & Suites

7.5

Bra

Baserat på 1 004 verifierade recensioner

Vem bor här?

Företag

2%

Par

14%

Familj

70%

Grupper

2%

Ensamresande

8%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Best Western Sea World - Lackland AFB NW Hotel & Suites uppskattar många det bekväma läget nära SeaWorld, restauranger, parkering, frukosten och inomhuspoolen, men återkommande problem med städning och underhåll gör att upplevelserna varierar stort.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Best Western Sea World - Lackland AFB NW Hotel & Suites uppskattar många det bekväma läget nära SeaWorld, restauranger, parkering, frukosten och inomhuspoolen, men återkommande problem med städning och underhåll gör att upplevelserna varierar stort.

Återkopplingen om personalen varierar från välkomnande och tillmötesgående till otrevlig eller ohjälpsam, med noteringar om förseningar och obehandlade önskemål. Rummen beskrivs ofta som föråldrade, med problem som trasiga armaturer eller mismatchade sängtyper, även om vissa gäster tyckte att de var bekväma. Förvänta dig en bekväm bas nära SeaWorld med varierande standard.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Inomhuspoolen och jacuzzin är populära, och parkeringen är enkel, men pågående renoveringar och varma gemensamma utrymmen rapporteras, med enstaka klagomål om poolens renlighet och några störningar.

Relaterade gästrecensioner

10

david

3 jan. 2024

·

Stannade 5 nätter

Wonderful pool, breakfast, and just enjoyed our days there

Wonderful pool, breakfast, and just enjoyed our days there

10

Romarg

27 feb. 2024

·

Stannade 2 nätter

The property was very convenient to shopping and restaurants. Loved the swimming pool.

The property was very convenient to shopping and restaurants. Loved the swimming pool.

8

Jeanie

23 maj 2024

·

Stannade 1 natt

We had to book a room last minute and wanted 1 with a bar so we weren't driving around. While there is no bar at this hotel, there is a nice sportsbar in the parking lot. The beds and pillows were very comfortable. Front desk was nice and helpful. I would recommend this hotel.

We had to book a room last minute and wanted 1 with a bar so we weren't driving around. While there is no bar at this hotel, there is a nice sportsbar in the parking lot. The beds and pillows were very comfortable. Front desk was nice and helpful. I would recommend this hotel.

10

Vanessa

27 okt. 2024

·

Stannade 2 nätter

It was very nice. The staff was friendly and helpful. They jacuzzi was a nice treat. I enjoyed the stay and will be returning.

It was very nice. The staff was friendly and helpful. They jacuzzi was a nice treat. I enjoyed the stay and will be returning.

8

Savannah

24 mars 2024

·

Only complaint is that outside of our room, they had the a/c off and it was hot and humid. But friendly staff, clean room, my family enjoyed the pool. Would stay again.

Only complaint is that outside of our room, they had the a/c off and it was hot and humid. But friendly staff, clean room, my family enjoyed the pool. Would stay again.

8

Michael

30 nov. 2023

·

Stannade 4 nätter

The hotel is kinda old need little renovation. Carpets had little smile maybe they need to wash it often. Breakfast is good but we stay 5 days and they serve was same for the whole week. maybe they need to serve with different food. But hotel is quiet and safe. big parking space.

The hotel is kinda old need little renovation. Carpets had little smile maybe they need to wash it often. Breakfast is good but we stay 5 days and they serve was same for the whole week. maybe they need to serve with different food. But hotel is quiet and safe. big parking space.

8

Michelle

5 jan. 2023

·

Stannade 19 357 nätter

Kids loved the indoor pool and the breakfast

Kids loved the indoor pool and the breakfast

2

Karen

30 juli 2024

·

Stannade 1 natt

Elevator is not safe. Breakfast had moldy bread. Area very unsafe. Avoid at all costs.

Elevator is not safe. Breakfast had moldy bread. Area very unsafe. Avoid at all costs.

2

Kimberly

1 maj 2023

·

Stannade 2 nätter

We should have been informed about the construction. The lack of furniture in rooms. Power issues and water.

We should have been informed about the construction. The lack of furniture in rooms. Power issues and water.

8

Michelle

9 maj 2025

·

Stannade 1 natt

Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.

Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är ojämn, med återkommande rapporter om smutsiga sängkläder, fläckiga mattor, mögel i badrummen, obehagliga lukter och skadedjur som kackerlackor. Dock tyckte en minoritet av gästerna att rummen var mycket rena.

Relaterade gästrecensioner

2

Lorrie

13 okt. 2025

·

Stannade 2 nätter

Parking was easy, some staff was pleasant, but the hotel itself needs to be updated. The floors creak badly, and the restroom in our room didnt have a shower knob so i was very difficult to turn on and off. The room wasn't even clean, the sheets were dirty and stained, the freezer had spilled milk or ice-cream that was frozen and gunked up. The

Parking was easy, some staff was pleasant, but the hotel itself needs to be updated. The floors creak badly, and the restroom in our room didnt have a shower knob so i was very difficult to turn on and off. The room wasn't even clean, the sheets were dirty and stained, the freezer had spilled milk or ice-cream that was frozen and gunked up. The

4

Carla

2 jan. 2023

·

Stannade 19 357 nätter

Cleaning is awful! Bathroom was very dirty… full of hair all over the place.

Cleaning is awful! Bathroom was very dirty… full of hair all over the place.

2

Lesly

23 mars 2025

·

Stannade 2 nätter

The hotel was at a perfect location from SeaWorld and has stores near by , looking at the reviews I shouldn’t listen to the negative ones . We stayed Friday - checked out Sunday . From start it was horrible , none of the sheets were cleaned all stained , dirty and dusty we called the front desk with no answer so I went downstairs to see if I could get another room , I was told no so I had to change all the bedsheets for all 2 beds and sofa bed plus all pillow cases . Then when using the bathroom the floors were disgusting and dirt all over and a roach on the tub . To top it off it smelled so bad like mariguana and there was very loud people . Both nights NO SLEEEEP !!! The front desk didn’t do anything to help with ANYTHING’ ! never again , and no refund because of their policy . Save yourself the trouble .

The hotel was at a perfect location from SeaWorld and has stores near by , looking at the reviews I shouldn’t listen to the negative ones . We stayed Friday - checked out Sunday . From start it was horrible , none of the sheets were cleaned all stained , dirty and dusty we called the front desk with no answer so I went downstairs to see if I could get another room , I was told no so I had to change all the bedsheets for all 2 beds and sofa bed plus all pillow cases . Then when using the bathroom the floors were disgusting and dirt all over and a roach on the tub . To top it off it smelled so bad like mariguana and there was very loud people . Both nights NO SLEEEEP !!! The front desk didn’t do anything to help with ANYTHING’ ! never again , and no refund because of their policy . Save yourself the trouble .

2

Ivan

18 juli 2025

·

Stannade 3 nätter

There's a funky smell when you walk into the hotel. The hotel was removing old mattresses, tvs and chairs and the waiting area and halls were with boxes. The room had a weird humid smell to it. Our covers even thought they were clean had yellowish stains on them, one had a red dot about the size of a nickle. The pull out couch mattress was DISGUSTING full of stains, flat and old. Our door would close but towards the bottom to the side you could see inside/outside the room like the door isnt leveled correctly. There was a hole on the wall too.

There's a funky smell when you walk into the hotel. The hotel was removing old mattresses, tvs and chairs and the waiting area and halls were with boxes. The room had a weird humid smell to it. Our covers even thought they were clean had yellowish stains on them, one had a red dot about the size of a nickle. The pull out couch mattress was DISGUSTING full of stains, flat and old. Our door would close but towards the bottom to the side you could see inside/outside the room like the door isnt leveled correctly. There was a hole on the wall too.

2

Kaustubh

31 dec. 2022

·

We had to switch between multiple rooms. Each room had major cleanliness issues. The cleaning staff never even cleaned the toilet bowls in a few rooms.

We had to switch between multiple rooms. Each room had major cleanliness issues. The cleaning staff never even cleaned the toilet bowls in a few rooms.

2

Becerra

19 juni 2024

·

Stannade 1 natt

First the hotel was hot it took 4 hours for the room to get cold. The restroom was dirty. Around the tube was all cracked . The water in the tube didnt go down. The carpet was all dirty like they never cleaned it. The bed covers had stains

First the hotel was hot it took 4 hours for the room to get cold. The restroom was dirty. Around the tube was all cracked . The water in the tube didnt go down. The carpet was all dirty like they never cleaned it. The bed covers had stains

2

Luis

19 juli 2025

·

Stannade 2 nätter

Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!

Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!

2

Courtney

4 sep. 2023

·

Stannade 3 nätter

The hotel was absolutely horrible!! The a/c was off, the room was filthy, and we found dead bugs in the room (inside of the refrigerator too). We asked to be moved to a new room that was clean and the second room was just as dirty. When asking the front desk if they had any clean rooms the reply was that she didn’t clean the rooms so how would she know. Absolutely rude and unprofessional. The hotel agreed to cancel reservation and issue the full refund so we checked out and rebooked a new location. Now the hotel is refusing to honor their refund. It was the dang owner of the property on-site that moved me to the second dirty room then agreed to the refund. DO NOT STAY HERE!!!

The hotel was absolutely horrible!! The a/c was off, the room was filthy, and we found dead bugs in the room (inside of the refrigerator too). We asked to be moved to a new room that was clean and the second room was just as dirty. When asking the front desk if they had any clean rooms the reply was that she didn’t clean the rooms so how would she know. Absolutely rude and unprofessional. The hotel agreed to cancel reservation and issue the full refund so we checked out and rebooked a new location. Now the hotel is refusing to honor their refund. It was the dang owner of the property on-site that moved me to the second dirty room then agreed to the refund. DO NOT STAY HERE!!!

2

Natalia

15 apr. 2025

·

Stannade 2 nätter

Mold in the shower. Television did not work. Gave a handicap room with 1 bed I booked suite with 2 beds. Refusing to give refund due to MOLD says it’s against hotel policy

Mold in the shower. Television did not work. Gave a handicap room with 1 bed I booked suite with 2 beds. Refusing to give refund due to MOLD says it’s against hotel policy

4

Kimberly

27 maj 2025

·

Stannade 3 nätter

The carpet was coming up and had stains everywhere. There was mold in our shower. Tv remote did not work they finally came to give us another one. The refrigerator was broken. Coffee maker still had coffee pack in it.

The carpet was coming up and had stains everywhere. There was mold in our shower. Tv remote did not work they finally came to give us another one. The refrigerator was broken. Coffee maker still had coffee pack in it.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen känns föråldrade och visar tecken på underhållsproblem som trasiga armaturer och sängramar. Vissa anlände till varma rum eller upplevde buller. Rumstyper och sängkläder stämmer ibland inte överens med reservationerna eller saknar lovade artiklar.

Relaterade gästrecensioner

2

Michelle

29 sep. 2024

·

Stannade 1 natt

I had a picture of 2 queen beds and a sofa bed but it was just a double bed that made it very uncomfortable for my family traveling with kids. I spoke to the front desk and they said it was nothing they could.do ao i had to reach out to your company. I would like a refund the room was dirty fries were under the bed stains on the curtains and mainly i did not get the room i reserved

I had a picture of 2 queen beds and a sofa bed but it was just a double bed that made it very uncomfortable for my family traveling with kids. I spoke to the front desk and they said it was nothing they could.do ao i had to reach out to your company. I would like a refund the room was dirty fries were under the bed stains on the curtains and mainly i did not get the room i reserved

10

vincent

9 aug. 2025

·

Stannade 1 natt

The suite want really much of a two room suite but it was a nice room I was a little offended that it’s called a suite though

The suite want really much of a two room suite but it was a nice room I was a little offended that it’s called a suite though

4

Gwendolyn

13 juli 2025

·

Stannade 2 nätter

The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.

The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.

6

Desiree

24 feb. 2024

·

Stannade 1 natt

Everything was ok except one of the beds was broken. It dipped really bad in the middle to wear it was hard to sleep. The other one was great. Sad because we have stayed there a few times and this time wasn’t the best.

Everything was ok except one of the beds was broken. It dipped really bad in the middle to wear it was hard to sleep. The other one was great. Sad because we have stayed there a few times and this time wasn’t the best.

8

Jeanie

23 maj 2024

·

Stannade 1 natt

We had to book a room last minute and wanted 1 with a bar so we weren't driving around. While there is no bar at this hotel, there is a nice sportsbar in the parking lot. The beds and pillows were very comfortable. Front desk was nice and helpful. I would recommend this hotel.

We had to book a room last minute and wanted 1 with a bar so we weren't driving around. While there is no bar at this hotel, there is a nice sportsbar in the parking lot. The beds and pillows were very comfortable. Front desk was nice and helpful. I would recommend this hotel.

6

Amelia

28 maj 2025

·

Stannade 3 nätter

We had a room with 2 queen beds one of them to the window side the frame is broken!!! The pool water was not clear I couldn't see the bottom of the pool. Hot tub wouldn't there either.

We had a room with 2 queen beds one of them to the window side the frame is broken!!! The pool water was not clear I couldn't see the bottom of the pool. Hot tub wouldn't there either.

6

April

12 jan. 2024

·

Stannade 3 nätter

We were in the area for a Airforce basic training event so it was a very convenient location. The room was sufficient but smaller than expected. The bathroom needs updating. There was a missing tile and loose tiles with grout missing. Considering most hotels have gone to crap, this one was pretty decent

We were in the area for a Airforce basic training event so it was a very convenient location. The room was sufficient but smaller than expected. The bathroom needs updating. There was a missing tile and loose tiles with grout missing. Considering most hotels have gone to crap, this one was pretty decent

6

Kimberly

16 mars 2025

·

Stannade 2 nätter

I wasn’t offered the room I reserved. The room was missing the glass coffee pot for r portable machine

I wasn’t offered the room I reserved. The room was missing the glass coffee pot for r portable machine

6

CAMERON

22 sep. 2023

·

Stannade 2 nätter

The bathtub looked like it hadn’t been cleaned & the water in the sink/shower didn’t work for the first two hours we were there. 410 was REALLY noisy.

The bathtub looked like it hadn’t been cleaned & the water in the sink/shower didn’t work for the first two hours we were there. 410 was REALLY noisy.

6

Alan

29 okt. 2023

·

Stannade 2 nätter

The lobby and common areas were nice but the rest of the hotel was trashy. Room 307 had broken tile in the bathroom, the tv was broken and the hair dryer didnt work. When we walked into the room for the first time the temperature was easily 85° so it took several hours for the room to cool off to a decent temperature. Lastly, since we reserved a suite for 6 people, we assumed there would be accommodations for 6 people. Upon arrival there were only 4 towels etc. and we practically had to beg for the bedding we needed for the sofa bed as it was not already in the room. We were told there were NO pillows available for that bed and that we had to come down and get the sheets (no blanket either) for the sofa bed ourselves. Overall, a disappointing stay for the money.

The lobby and common areas were nice but the rest of the hotel was trashy. Room 307 had broken tile in the bathroom, the tv was broken and the hair dryer didnt work. When we walked into the room for the first time the temperature was easily 85° so it took several hours for the room to cool off to a decent temperature. Lastly, since we reserved a suite for 6 people, we assumed there would be accommodations for 6 people. Upon arrival there were only 4 towels etc. and we practically had to beg for the bedding we needed for the sofa bed as it was not already in the room. We were told there were NO pillows available for that bed and that we had to come down and get the sheets (no blanket either) for the sofa bed ourselves. Overall, a disappointing stay for the money.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen är varierande: många gäster noterar vänlig och hjälpsam personal och smidig incheckning, medan andra nämner otrevlig eller oresponsiv reception, förseningar, ouppfyllda önskemål och svårigheter att lösa problem.

Relaterade gästrecensioner

4

Jacob

3 sep. 2024

·

Stannade 2 nätter

I never bother to do “reviews”. However, this is something that should be known. The sleeper sofa was filthy, stained, and reeked of urine. I went to the front desk to see what could be done. I told the “gentleman” at the front desk about the condition of the sleeper sofa. He simply shrugged his shoulders and said there’s nothing he can do to make it right, other than provide a cot for an additional fee. I really had no other option other than to pay. Additionally, on the second night , the numerous guests in the room next to ours extremely loud and my children were being woken up by the noise and people trying to get into our room. They’re normally heavy sleepers, so this was above and beyond normal noises of people coming and going. I attempted to phone the front desk but no one answered. And finally, the room was advertised as 2 queen beds and a sofa sleeper. The beds were definitely smaller than queen size. Overall it was a bad experience. And I normally don’t like to complain but this was BS.

I never bother to do “reviews”. However, this is something that should be known. The sleeper sofa was filthy, stained, and reeked of urine. I went to the front desk to see what could be done. I told the “gentleman” at the front desk about the condition of the sleeper sofa. He simply shrugged his shoulders and said there’s nothing he can do to make it right, other than provide a cot for an additional fee. I really had no other option other than to pay. Additionally, on the second night , the numerous guests in the room next to ours extremely loud and my children were being woken up by the noise and people trying to get into our room. They’re normally heavy sleepers, so this was above and beyond normal noises of people coming and going. I attempted to phone the front desk but no one answered. And finally, the room was advertised as 2 queen beds and a sofa sleeper. The beds were definitely smaller than queen size. Overall it was a bad experience. And I normally don’t like to complain but this was BS.

6

Catalina

14 okt. 2025

·

Stannade 1 natt

front desk was horrible. Tried calling to ask a question, person who answered was rude. When we arrived, no one was at the front desk, had to wait 15 + mins.

front desk was horrible. Tried calling to ask a question, person who answered was rude. When we arrived, no one was at the front desk, had to wait 15 + mins.

4

Gwendolyn

13 juli 2025

·

Stannade 2 nätter

The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.

The room we were given didn’t even have the tv on the wall. It wasn’t ready for guests. They moved us to the fourth floor where it smelled of paint, didn’t get Wi-Fi, and the entire floor had no AC and was 100 degrees. We sat in a room blasting the ac for over an hour to get cooled down. We then tried to pack up and leave and our car was literally full of ants. The entire property has so many ants if you stand anywhere they are crawling up your legs. The owner just said he wasn’t responsible because we had food in our car (we are traveling and had chips in the middle). We went over 1400 miles with no issues and didn’t bring ants. They have an infestation, want to save money on AC so leave an entire floor hot and told us they can’t be responsible for knowing which rooms to cool. Probably one of the worst places I have ever stayed, mostly because of the lack of care from staff to ensure a good property.

2

Soo Koon

29 juli 2023

·

Stannade 1 natt

I paid for 2 Queen and they gave me a king size bed. They do not even have pillows for the sofa bed.

I paid for 2 Queen and they gave me a king size bed. They do not even have pillows for the sofa bed.

10

Kira

10 jan. 2025

·

Stannade 1 natt

Great customer service, I got at the hotel earlier and they let me check in right away. Thank you!

Great customer service, I got at the hotel earlier and they let me check in right away. Thank you!

2

Donald

8 aug. 2023

·

Stannade 2 nätter

On the second day we extended the hotel stay by one day. At that time we requested housekeeping service. They stated that we could a mid stay cleaning but not a whole room cleaning. That was fine but then no one ever came to do that. We told them we needed trash removed and clean towels. We were then told we could find trash receptacles in the hallway. Later they brought us towels and toiletries. Ridiculously poor service. I have never had to tote my hotel room trash down the hallway to a trash can before.

On the second day we extended the hotel stay by one day. At that time we requested housekeeping service. They stated that we could a mid stay cleaning but not a whole room cleaning. That was fine but then no one ever came to do that. We told them we needed trash removed and clean towels. We were then told we could find trash receptacles in the hallway. Later they brought us towels and toiletries. Ridiculously poor service. I have never had to tote my hotel room trash down the hallway to a trash can before.

10

Esmeralda

30 jan. 2023

·

Stannade 1 natt

3rd time staying here and easy checkin. Clean room, area is quiet, they have breakfast and friendly staff.

3rd time staying here and easy checkin. Clean room, area is quiet, they have breakfast and friendly staff.

8

Berta

11 maj 2023

·

Stannade 1 natt

The staff were a little rude and they closed the breakfast before nine am😒

The staff were a little rude and they closed the breakfast before nine am😒

2

Luis

19 juli 2025

·

Stannade 2 nätter

Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!

Room was hot!! Sauna hot as the a/c was off when you knew you had a family coming from over 5 hours away, there were roaches crawling on the walls and a pungent smell in the hallways of rotten something. When the issue is brought up to the front desk they dismiss it like it’s not a big deal. Horrible customer service. Would not recommend at all!

10

Gabriel

1 jan. 2025

·

Stannade 3 nätter

Had a good experience. Very easy to get in and out of my room and parking .. when I asked for extra towels they gladly gave them to me ..

Had a good experience. Very easy to get in and out of my room and parking .. when I asked for extra towels they gladly gave them to me ..

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Mycket bekvämt för SeaWorld och nära restauranger och shopping, med enkel tillgång till evenemang i området.

Relaterade gästrecensioner

8

Selena

21 mars 2025

·

Stannade 2 nätter

Everything is within walking distance from the hotel.

Everything is within walking distance from the hotel.

10

Jason

9 juni 2025

·

Stannade 2 nätter

Its was a pleasant stay. They ar re currently doing some reservation but didnt affect our stay. Staff is friendly. 10 minute drive to seaworld. Would stay again.

Its was a pleasant stay. They ar re currently doing some reservation but didnt affect our stay. Staff is friendly. 10 minute drive to seaworld. Would stay again.

10

Romarg

27 feb. 2024

·

Stannade 2 nätter

The property was very convenient to shopping and restaurants. Loved the swimming pool.

The property was very convenient to shopping and restaurants. Loved the swimming pool.

6

Sindhu

11 nov. 2025

·

Stannade 1 natt

Decent hotel in a convenient location

Decent hotel in a convenient location

10

Juan

14 juli 2025

·

Stannade 1 natt

Amazing we loved it perfect location lots to eat and shop around close to sea world

Amazing we loved it perfect location lots to eat and shop around close to sea world

10

FIDEL

18 aug. 2025

·

Stannade 2 nätter

Close to Sea Word

Close to Sea Word

10

Deanna

1 nov. 2024

·

Stannade 3 nätter

Was here for USAF BMT graduation. This was a very safe, clean, friendly and conveniently located place to stay. Not expensive at all!!

Was here for USAF BMT graduation. This was a very safe, clean, friendly and conveniently located place to stay. Not expensive at all!!

10

Carla

7 juli 2024

·

Stannade 2 nätter

Easy to get to

Easy to get to

10

Shela

28 dec. 2023

·

Stannade 2 nätter

Both day and evening receptions were above helpful. Knowledgeable about the local area and helpful with Sea World tips.

Both day and evening receptions were above helpful. Knowledgeable about the local area and helpful with Sea World tips.

10

Lenus

21 juli 2023

·

Stannade 3 nätter

Parking lot is well lit. Many places to eat in close proximity to the hotel.

Parking lot is well lit. Many places to eat in close proximity to the hotel.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten är generellt sett omtyckt och mättande, med flera positiva kommentarer. Vissa gäster noterar begränsad variation, tidig stängning eller enstaka kvalitetsbrister.

Relaterade gästrecensioner

10

Patricia

14 jan. 2025

·

Stannade 1 natt

Very easy check in. Nice clean and comfortabled room. Very nice breakfast. I would stay here again.

Very easy check in. Nice clean and comfortabled room. Very nice breakfast. I would stay here again.

10

Carolyn

20 dec. 2024

·

Stannade 3 nätter

Good breakfast. Nice people

Good breakfast. Nice people

10

San Juan

5 sep. 2023

·

Stannade 1 natt

We absolutely loved it here. Friendly staff. Great breakfast. Convenient location. Nice swimming pot and hot tub.

We absolutely loved it here. Friendly staff. Great breakfast. Convenient location. Nice swimming pot and hot tub.

10

esther

15 sep. 2025

·

Stannade 1 natt

Family fun time enjoying our time together and going swimming Breakfast was good kids enjoyed the texas pancakes.

Family fun time enjoying our time together and going swimming Breakfast was good kids enjoyed the texas pancakes.

10

Janie

30 juli 2023

·

Stannade 2 nätter

The staff was very helpful, place was safe, breakfast was delicious and they refill breakfast as needed. Room was clean and amazing AC. Everything was very closed to us. Thank you for everything.

The staff was very helpful, place was safe, breakfast was delicious and they refill breakfast as needed. Room was clean and amazing AC. Everything was very closed to us. Thank you for everything.

10

Ingrid

22 jan. 2025

·

Stannade 3 nätter

Love the staff and breakfast was great.

Love the staff and breakfast was great.

8

Berta

11 maj 2023

·

Stannade 1 natt

The staff were a little rude and they closed the breakfast before nine am😒

The staff were a little rude and they closed the breakfast before nine am😒

8

Michael

30 nov. 2023

·

Stannade 4 nätter

The hotel is kinda old need little renovation. Carpets had little smile maybe they need to wash it often. Breakfast is good but we stay 5 days and they serve was same for the whole week. maybe they need to serve with different food. But hotel is quiet and safe. big parking space.

The hotel is kinda old need little renovation. Carpets had little smile maybe they need to wash it often. Breakfast is good but we stay 5 days and they serve was same for the whole week. maybe they need to serve with different food. But hotel is quiet and safe. big parking space.

2

Karen

30 juli 2024

·

Stannade 1 natt

Elevator is not safe. Breakfast had moldy bread. Area very unsafe. Avoid at all costs.

Elevator is not safe. Breakfast had moldy bread. Area very unsafe. Avoid at all costs.

8

Michelle

9 maj 2025

·

Stannade 1 natt

Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.

Have stayed here a couple of times. Easy to get to, restaurant within walking distance, indoor pool and hottub and good breakfast.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Ashley

19 sep. 2026

·

Stannade 2 nätter

Friendly staff and clean room.

Friendly staff and clean room.

2

Louis

14 sep. 2026

·

Stannade 2 nätter

Wasn't helpful as a hotel with my booking.

Wasn't helpful as a hotel with my booking.

8

Kyae

10 sep. 2026

·

Stannade 1 natt

Only thing is coffee maker is dirty. Other than that it’s fine.

Only thing is coffee maker is dirty. Other than that it’s fine.

10

Daniela

3 sep. 2026

·

Stannade 1 natt

Staff did an amazing job keeping up with all amenities and were very polite from the beginning to end of our visit. We appreciate the managers for keeping up with everybody through the storm as well.

Staff did an amazing job keeping up with all amenities and were very polite from the beginning to end of our visit. We appreciate the managers for keeping up with everybody through the storm as well.

2

Maryjun Denise

24 aug. 2026

·

Stannade 2 nätter

Came into our first night with an unclean bed, hair from the previous client was still in the bed. We requested for a housekeeper to cheap change the sheets. They said the housekeepers were out for the day. So we requested someone else change it or a new equal room. They said they could do neither because there was no equal suite available. We almost left due to this. The only employee at the time said she would change the bedsheets herself but returned to only say “I don’t see a problem with the bed and no hair on the sheets. Did you take a picture of it?” So you’re telling me I’m lying?? I would’ve been fine with the stay if only I didn’t come to find a nasty used bed. We went upstairs to show her ourselves and behold, there it was. Hair in the sheets and even a dirty floor with potato chips still by the couch!! We even offered to help her change the bed sheets if she didn’t know how to. We just wanted fresh linen. One time she even said “Idk where the fresh linen is….” Horrible experience. They couldn’t care less about their job, nor the cleanliness of the rooms. Check your rooms if you stay here.

Came into our first night with an unclean bed, hair from the previous client was still in the bed. We requested for a housekeeper to cheap change the sheets. They said the housekeepers were out for the day. So we requested someone else change it or a new equal room. They said they could do neither because there was no equal suite available. We almost left due to this. The only employee at the time said she would change the bedsheets herself but returned to only say “I don’t see a problem with the bed and no hair on the sheets. Did you take a picture of it?” So you’re telling me I’m lying?? I would’ve been fine with the stay if only I didn’t come to find a nasty used bed. We went upstairs to show her ourselves and behold, there it was. Hair in the sheets and even a dirty floor with potato chips still by the couch!! We even offered to help her change the bed sheets if she didn’t know how to. We just wanted fresh linen. One time she even said “Idk where the fresh linen is….” Horrible experience. They couldn’t care less about their job, nor the cleanliness of the rooms. Check your rooms if you stay here.

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