史密斯菲爾德普羅維登斯智選假日套房飯店 - IHG 旗下飯店

safe, convenient, easy parking

Our stay was great. The breakfast was good.. The bed was nice and comfy. The room was very clean. The only thing was the chair lift in the pool wasn't working which was disappointing because that was the only way to use the pool. Would stay there again. Hopefully the chair lift will be working.

Nice place. person at the counter was very helpful. My only issue I had with the place was the unlocked outside door. I noticed people coming and going that I dont believe were paying customers

Pool was small, men's room in lobby out of order

A bit expensive for what it offered. Pool area smelled terrible and bathroom tiles were loose .

Did not have a clean smell to it. Not well lit . The pool was freezing .printers did not work .

The AC didn’t work in the room. The pool was only 5 feet deep. There was orange stains on the sheet. Outside was colder than the room and the hallway was probably 30° cooler than the room.

Solid breakfast and decent gym for a hotel. The ice machine was broken both nights I stayed which was a bit annoying but otherwise a decent stay.

room was nice and clean, pool wasn’t the best though. the water was thick bc of all the chemicals and everyone can see in from the outside

Need a water bottle fill station or water in the gym. Also, no gym towels or wipes for the equipment

Room smelled like mould and had small damages throughout. Bathroom faucet worn and difficult to adjust, grout on floor very dirty.

It was not clean, there was black mold on the ceiling in the bathroom and dirt in all corner's of the room

First I want to thank the amazing staff that work here, they made us feel right at home!!! Rooms were so clean, breakfast was so good!!!

Very clean room and very courteous staff.

Room was dirty

There was black mold in the bathroom and stains all over the carpet and the room smelled like smoke. The lights were off in the pool area at 8:30pm when it closes at 10pm and there was a gross white film in the pool. The side door near our room was not locked and anyone could come in and out, which was NOT safe, AT ALL! I stayed there in 2012 and this hotel has gone down hill in almost every way. I don’t think I would ever stay here again.

I have stay at Holiday Inn express in other states and this was the worst. The room smelld damp and like mold. The window locks were broken and not even attached to the window. There was a piece of metal screwed into the window sill so you could only open the window about 1inch. You could tell the place has not been renovated in many years. bathroom faucet leaked. soap container attahced to the bathroom wall was broken. bed was clean and comfortable mattress. We chose to find a restaurant out for breakfast as the choices were not that great. Coffee was ok. for the price, it could have been better.

Puddle of water on bathroom floor. Room smelled like smoke.

Very very dirty carpet.. when u walk with white socks for like 2 minutes it will be black

Room not cleaned upon checkin. Had to get a new room.

Was convenient for our trip for NewYears Eve. Breakfast was late as it was brought out at 8am was told 6:30am to 9:30am The tv kept losing connection as well as Wi-Fi

Multiple things in the room did not work (phone, lamp, remote) Room was musty and had an not so pleasant smell when checked in.

This hotel is average. Nothing special but not terrible either. Our room was very outdated with limited outlets available and absolutely no usb ports for use. We had to unplug the alarm clock to plug in a phone charger between the beds.

I was nervous about our stay after reading some bad reviews. I was pleasantly surprised and pleased by the hotel. Spacious rooms and clean. The only problem we had was that the tv's in our 2 rooms didn't work well. Both my son and I would get pixelated pictures and sound in and out. I'm thinking that has more to do with the cable company than Holiday Inn.

the light bulb was out in the hallway area and the tv was not funtioning

Electrical outlets old and wouldn’t hold chargers in. Tv small. No charger outlets on desk or tables

One of the worst Holiday Inn’s I’ve ever stayed at. Swear they bought an old hotel and slapped their name on. Bed was indented on one side where everyone slept. Mattress was brutal. Floors and ceilings so thin you hear people walking above you or down the hall. Rooms poorly cleaned. Cobwebs, coffee pods looked like they had been punctured already. Just all around bad. Would never stay hear or recommend to anyone to stay here.

Hotel seems somewhat run down and in need of updating. Carpets in the room were stained and A/C unit didn't blow cold air.

The AC didn’t work in the room. The pool was only 5 feet deep. There was orange stains on the sheet. Outside was colder than the room and the hallway was probably 30° cooler than the room.

The location was convenient to the freeway. The area was quiet and safe. The room was run down. The wall paper was peeling, the bar of the toilet was dirty, the bed was bad. The bed was completely sunk-in were people had slept. The hole was so deep that I put a pillow in it. The mattress topper was pushed to the foot of the bed. So it felt like I was on a board. The breakfast was good.

Checked in late after actually accommodating the hotel and switching from a king bed room to 2 queen because they were overbooked. No problem, we all work together. Arrived at hotel at midnight and asked for extra towels because my wife showers at night and in morning after gym. Asked for towels and got extra attitude from desk attendant. Sorry, you actually had to get out of your chair. After the gym in the morning, my wife showered and used the blow dryer. It made some weird noises and started smoking quickly filling the room with a nasty electrical smell. Called the front desk to tell them, got a nasty woman who was just like “really? Ok….” And hung up. Went down for breakfast and who is behind the counter….the same woman from check in. Not surprising. Went and asked for a new blow dryer so my wife could actually finish her hair……attitude and a sigh. Was finally handed a small blow dryer and was told to make sure to leave it in the room. No sorry. No apology. Nothing. Just sighing. Breakfast was not remarkable. Just blah.they ran out of sausages 20 minutes before breakfast ended and my daughter asked the attendant for more and was told simply “no”. Bathroom has a touch of mold growing on the grout. Room was good sized and bed was comfy.

Everyone was ver accommodating and nice.

I enjoyed this property but the staff working that day was not helpful. They said less then 5 words and talked among themselves. We called for extra blankets and pillows, they said they will bring up and never did. After an hour we called back and they said we needed to coke down.

At check-in, I stepped away to use the restroom. While I was in the restroom, my colleagues began the check-in process as no one else was in line, and the hotel did not seem busy. I made the reservation, and a colleague used their credit card to pay for it. My colleagues got a bit mixed up trying to find the name the reservation was under until I returned and clarified. Afterward, the hotel staff rudely told my colleague (and boss) to move aside so that I could have room to complete paperwork at the counter; plenty of room was available without making them move. They also asked for all names of guests to be written down. I have stayed with several people at plenty of hotels and never had to report all of their names. The whole thing made our stay very uncomfortable; we felt like we couldn't ask for help and were being watched the entire time we were there.

Comfortable and convenient Staff was helpful

Checking in late was very nice checking out. There’s always this miserable girl that works to the left. A black girl very mean very rude. She should not work there.

Friendly staff at check in and an excellent breakfast. Room was nice and clean and very quiet.

Clean room. OUTSTANDING Front desk staff. Buffet breakfast was definitely above average. Definitely a great "product" for the price. Looking forward to staying again in the future.

Customer service was wonderful and the commute, location and room were amazing

Great staff! Very welcoming and always available .

As you pull into property, it doesn’t look as kept as it should. Bushes should be trimmed, grass cut, overgrown a bit so when on road coming from Bryant Universuty, can almost miss entrance due to overgrown tree but other than that, plenty of parking.

Easy access to the highway. Good breakfast options. A bit pricey on weekends.

Great option for visiting Bryant. Very close to the school. Property is good for what it is; a budget option close to the school. Staff was pleasant and the tools were very clean. Breakfast included was also good and a welcomed time saver. I would stay again.

I like it because this hotel is in a quiet location close to the University. The other hotels in the area are close to the freeway or to the concrete recycling plant.

Nice place. person at the counter was very helpful. My only issue I had with the place was the unlocked outside door. I noticed people coming and going that I dont believe were paying customers

Clean and easy to find. Good location.

The property was clean and safe

Clean, comfortable and friendly staff. Was near the freeway and only about 30 minutes from Providence.

Very quite. Located near nice restaurants

I usually write great reviews for this property but was a little disappointed this time. There were guys hanging around the back of the parking lot in the back that made me too uncomfortable to park there. There was a large group of people staying there taking up l lot of rooms on the second floor, which is where my room was, that were extremely loud, rude, swearing and running through the halls after 11PM till another guest yelled for them to be quiet. I had called the front desk, but the other guest had already solved the problem by the time they responded. The breakfast didn't have a very good variety. No rolls, no kid's cereals, just the original flavor of oatmeal. The ice machine on the second floor was broke, and the front desk seemed annoyed when asked to get us some, even though that's what the sign on the machine says to do.

Was convenient for our trip for NewYears Eve. Breakfast was late as it was brought out at 8am was told 6:30am to 9:30am The tv kept losing connection as well as Wi-Fi

No plain eggs for breakfast, only cheese omelettes. Not good for lactose intolerant folks

First I want to thank the amazing staff that work here, they made us feel right at home!!! Rooms were so clean, breakfast was so good!!!

I didn’t use business facilities and the breakfast was very good

Friendly staff at check in and an excellent breakfast. Room was nice and clean and very quiet.

Craig at the front desk was very helpful. The breakfast was the same everyday. The food was cold most mornings. They had danish one day and then never again. The business centere wasn't working so you if you need to print you have to ask the front desk to do it for you when they had a chance.

Fine hotel could use better breakfast

Bed was very comfortable, my wife and I both slept great. Bathroom could use a little updating. Free breakfast was standard hotel fare. Decent place to stay, no complaints at all. Front desk staff very friendly and helpful.

Good breakfast great value for money

Nice staff, clean rooms, the beeakfast sucks so dont have high expectations for that.