The Beacon Charlotte Airport by IHG

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The check staff was overwhelmed and other support staff did not seem to care about lending any assistance. The shower in our room was not in the best condition. Mold around the edges, the stopper was missing and the shower curtain was hanging on with one screw and some cardboard. The Bed was comfortable. The breakfast was disappointing.

Needs updated! The room was clean but very out of date. The hall ways and elevator needed cleaned better. The hall way carpets where very stained and dirty.

Very easy check-in, all the front desk staff that I spoke with were a final and kind. Decent breakfast, plenty of parking and great location.

The hotel is a renamed Spring Hill Suites that has not been updated . The room was old, with mildew in the bathtub caulk and stains in the duvet. The shuttle information is wrong on the listing and when I requested a ride via an app, the address wasn’t updated causing confusion. The morning front desk staff was not helpful.