Name: The Cloud One Frankfurt-Metropolitan
Address: Poststrasse 6, Francoforte, Distretto Governativo di Darmstadt, DE
Price range: 92 USD–407 USD per night
Rating: 8.63

Cosa pensano gli ospiti

I viaggiatori lodano The Cloud One Frankfurt - Metropolitan per la sua posizione imbattibile, direttamente di fronte alla stazione centrale di Francoforte, e per le camere generalmente pulite e silenziose, anche se molti avvertono che il quartiere circostante risulta sporco e poco sicuro, soprattutto di notte.

Il personale viene descritto frequentemente come cordiale e disponibile, sebbene alcuni ospiti segnalino problemi di gestione, di fatturazione o una professionalità non sempre coerente. Le camere variano da spaziose a piccole e un po' datate; diversi ospiti notano un controllo del clima debole o rumoroso, ma molti le trovano tranquille nonostante la vicinanza alla stazione. La colazione è generalmente apprezzata, anche se alcuni la definiscono standard o costosa; il servizio di pulizia avviene solitamente ogni due giorni; i servizi includono un bar e un centro fitness/sauna, anche se l'accesso è stato occasionalmente limitato e l'ingresso è privo di rampa. Nel complesso, è adatto ai viaggiatori in treno che danno priorità alla comodità rispetto a un quartiere attraente.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il bar è un luogo piacevole e c'è un'area fitness con sauna, ma l'accesso è stato a volte indisponibile. Diversi ospiti notano dei gradini all'ingresso e l'assenza di una rampa.

Recensioni degli ospiti correlate

6

NOBUHIKO

12 apr 2025

·

Soggiorno di 5 notti

スロープがないのでキャリーケースを持って、階段を何段か上る

8

Gregorio

28 ago 2023

·

Soggiorno di 1 notte

Albergo niente male staff cortese e competente. Durante questo viaggio bar e ristorante non erano disponibili. Impianto di condizionamento vecchio molto rumoroso e rinfresca poco se fa caldo cercate una soluzione alternativa

10

Marko

21 lug 2025

·

Soggiorno di 1 notte

Eine überraschend sehr gutes Hotel direkt am Bahnhof. Tolles Frühstück, tolles Zimmer, tolles Toller Firnessbereich, tolle Sauna.

10

Robert

11 gen 2025

·

Soggiorno di 1 notte

As others have noted, area around hotel is savory. But you avoid it if you are arriving by train and you exit station at north exit in which case you only need to walk across the street. The hotel has entry steps that were challenging with luggage but doable. I’m surprised they haven’t built a ramp.

10

Sylvia

14 apr 2025

·

Soggiorno di 1 notte

Sehr freundliches Personal, das Hotel ist direkt gegenüber des Bahnhofs gelegen, Nespressomaschine und Wasser (kostenfrei) auf dem Zimmer, klimatisiert, ruhig (kein Verkehrslärm hörbar), auch in den Zimmern von innen sehr ruhig. In der Bar angenehme Musik im Hintergrund. Gern wieder!

8

Colin

20 mag 2025

·

Soggiorno di 2 notti

It needs ramp access at the main entrance to avoid carrying heavy cases up the entrance steps.

10

Diana

15 apr 2025

·

Soggiorno di 3 notti

Es war sehr gut, aber man könnte sparsamer sein, ich hatte extra meine Handtücher aufgehängt , man hätte sie nicht jeden tag auswechseln müssen auch meine handtuchrolle(als nackenrolle) im bett, meine angebrochene wasserflasche, das wurde einfach weggetan und erneuert... hätte ich der umwelt zuliebe gerne 3 tage behalten , ansonsten war es sehr bequem und komfortabel, die gekühlten getränke waren sehr willkommen.. schade , das das dampfbad kaputt war

10

Michelle

16 feb 2026

·

Soggiorno di 4 notti

It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!

2

Takuya

7 nov 2025

·

Soggiorno di 1 notte

工事中であり、サウナが使えない、食堂は隣接のホテルと共同、出入りが裏口など。部屋も古く、エアコンの効きが悪く寒い。エレベータも遅い。

8

Luke

12 lug 2025

·

Soggiorno di 1 notte

Outside the entrance smelled like sewage.

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Pulizia

Le camere sono generalmente pulite e ben tenute. Tuttavia, il servizio di pulizia è programmato ogni due giorni e alcuni ospiti hanno menzionato odori o moquette usurata.

Recensioni degli ospiti correlate

6

Dr Izzy

28 giu 2025

·

Soggiorno di 1 notte

For anyone who is not from Frankfurt, it is a shock to see the surrounding area. The room was also disappointing. Dirty carpet, no basic stuff like a kettle or spoon for tea. Premium price for a budget room.

10

Nikki

16 giu 2025

·

Soggiorno di 1 notte

Hospitable receptionist, spotless and well maintained accommodation.

8

Raquel

30 nov 2023

·

Soggiorno di 3 notti

El desayuno muy bueno, la habitación muy cómoda y el personal muy amable. Lo que no me gustó es que no nos hicieron la habitación el primer día porque el hotel tiene la política de hacerlo cada 2 días. Lo advierten en un papel que hay en la habitación y nosotros no lo vimos. Si lo pides en recepción te la hacen a diario.

10

Michelle

16 feb 2026

·

Soggiorno di 4 notti

It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!

6

Kaveh

19 mag 2024

·

Soggiorno di 2 notti

The room was not cleaned between the first and second night. The hotel is close to the train station which can be scary at night time because of the number of people using drugs in front of you.

10

Chikako

10 set 2025

·

Soggiorno di 2 notti

バスルームが広く、バスタブとシャワーブースが分かれていて使いやすかった。掃除は1日おきでしたが、バスマットとか水とかは補充毎日あったほうがいいと思いました。

8

Chigusa

21 lug 2025

·

Soggiorno di 3 notti

フランクフルトの駅の構内からすぐのホテルなのでとても利便性があった。早朝の電車の利用も安全に行けた。ホテルの朝食は2日間あまり変わり映えしない感じでした。部屋は、広くて綺麗でバスタブとシャワールームが別にあり、ゆったりお風呂に入れました。ウェルカムウォーターやポットが有り、２日目も水のボトルを置いてくれたので助かりました。

8

Yuta

28 ott 2024

·

Soggiorno di 1 notte

Clean and friendly staff

4

alberto

8 nov 2024

·

Soggiorno di 2 notti

Le camere vengono rifatte ogni due giorni Sono tornato alla sera dalla camera da fare senza asciugamani puliti In reception mi hanno detto quanto sopra Da non credere Mai piu’in questo hotel

4

SONGGAK

1 gen 2024

·

Soggiorno di 2 notti

호텔의 위치는 너무 좋습니다. 다만 방애서 담내 냄새가 심해서 객실 교체를 하였습니다. 방 청소를 이틀마다 한번씩 해주는 버람에 수건이 필요할때 프론터에서 박아야합니다. 그리고 객실 물 서비스가 이틀에 한병이기 때문에 여유분의 물이 필요합니다

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Camere

Molti trovano le camere silenziose e confortevoli, con alcune disposizioni spaziose e, in alcuni casi, vasca da bagno e doccia separate. Altri segnalano camere piccole o datate e un condizionamento o riscaldamento non sempre efficienti, oltre a un occasionale rumore proveniente dalla strada.

Recensioni degli ospiti correlate

4

Gordon

13 gen 2026

·

Soggiorno di 1 notte

Cold room upon arrival, needed engineer to fix however never reached suitable temperature my entire stay. Extremely costly (excess of 220 euros) for 1 night for an extremely mediocre hotel.

8

Hisaharu

28 set 2025

·

Soggiorno di 1 notte

フランクフルト中央駅から数十メートルのところにあり非常に便利ですが、駅周辺の治安が悪いので要注意。部屋にちょっとした不具合があったが、すぐに対応してくれた。バスタブ付きの部屋だったのが良かった。部屋のWIFI のスピードも十分。エアコンは冷房と送風のみで、暖房は窓下のラジエーターによるのがありがたい。

8

Joanne

25 giu 2025

·

Soggiorno di 1 notte

Small room. But convenient to the Main Train Station and lots of dining within walking distance.

6

Kim

5 ott 2025

·

Soggiorno di 2 notti

Ok for one night stop over. Very small rooms

6

Kenneth

15 giu 2025

·

Soggiorno di 1 notte

We stayed here for one night and chose this hotel due to the proximity to the train station. We have stayed at the Flemings brand in the past and generally have a good experience. This property is quite dated. The furnishings quite old, as well as the linens and towels. The room was spacious and basically clean. The amenities were non existent. No soap and an empty bath wash container on the shower wall, therefore had to wash with the shampoo. The area did not feel safe is very dirty and sketchy and loads of homeless around. There are many better options out there.

6

chin tan

10 mag 2025

·

Soggiorno di 4 notti

Location is great ,near Frankfurt central station. But car Noise at night time.

8

Hong

7 ago 2024

·

Soggiorno di 1 notte

Room very small

8

Marko

14 feb 2026

·

Soggiorno di 1 notte

Die Zimmer waren makellos, schön eingerichtet Wenn auch langweilig modern.

10

Jonathan

14 gen 2026

·

Soggiorno di 1 notte

Newly renovated hotel, quiet rooms and right next to the train station! Would stay again.

10

AKIRA

12 ago 2025

·

Soggiorno di 1 notte

空港から電車で15分弱、乗り継ぎのアクセスの良さでフラクフルト中央駅付近のホテルを探していたが、聞くところによるとフラクフルト中央駅周辺は治安が良くないとの事。ただこのホテルは駅から道路を渡るだけ、ほぼ駅に直結。フロントの女性は感じが良くとても親切。部屋はとても清潔。シャワーの水圧•水量•温度も申し分なし。朝食は朝6時から食べられメニューも十分。言うこと無しと言いたいところだが、部屋のエアコンの音だけが少し気になった。

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Servizio

Il servizio è spesso cordiale, efficiente e disponibile. Tuttavia, alcuni segnalano problemi di gestione o di fatturazione e una comunicazione non sempre uniforme.

Recensioni degli ospiti correlate

10

Rembert

19 apr 2025

·

Soggiorno di 1 notte

Hotel and staff are great and an even better value. The location is across the street from the main train station, super convenient. The only down side is the area outside is less than desirable at night. But again, the hotel is great!

10

CHIAKI

20 dic 2025

·

Soggiorno di 1 notte

チェックイン時のスタッフがフレンドリーでした。

10

Vilma S.

4 nov 2024

·

Soggiorno di 1 notte

We checked in at night and Amalia assisted us very well. Amalia is very professional, kind, and even gave us instructions how to navigate our way to Frankfurt airport. She went above and beyond her job. Keep Amalia because she is excellent in customer service. Thank you Amalia.

6

Michelle

24 lug 2024

·

Soggiorno di 2 notti

Great location for the purpose of my stay, however i believe i was double charged for my stay. Have contacted the facility. I tried to explain it to the girl at the desk but she insisted i needed to verify payment. When it was removed twice from my account i immediately emailed them. Still waiting for a response.

2

Yong Syen

8 ott 2025

·

Soggiorno di 6 notti

Very bad management. We booked a family room as we are travelling in family of 4, with 2 young kids. We arrived late at 7pm to check in, and only told that theres no fanily room for us, they offered us x2 separate rooms, and assumed that we are happy with havubg 2 rooms instead if 1. How are we supposed to split our luggage and stay in 2 separate rooms with 2 young kids! Due to changing hotel management, Hotel staff was also unsure of whether they can take in laundry service for guests, i have to call every morning to check. On the last day of our stay, my laundry went missing, they blamed it on the laundry company, and promised to call me for a solution, i have waited for 4 days (and still waiting) and no one has ever contacted me! I wrote an email to them and no response to date. I was also promised to be given receipt of payment after i check out (they were not able to geberate recipt for me due to changing system) but i have received nothing. How bad can a hotel be managed? I am still waiting for an appropriate response from them now!

10

Robert

18 lug 2025

·

Soggiorno di 1 notte

alles Super, außer, dass die Rechnung für 8.00 Uhr per Maiol zugesagt war, dann nicht da war, während des Frühstücks bis 9.00 Uhr dann zugesagt, wieder nich ´t da war, 2 Mitarbeiter an der Rezeption mit sich selbst beschäftigt waren, keine Entschuldigung des Mitarbeiters, der es nicht hinbekam...

10

Karina

2 lug 2025

·

Soggiorno di 2 notti

The staff were accommodating and kind. The property was clean and cool (very important when it is 30+ outside). They made up a lovely sofa bed for our 5 year old and everyone was very comfortable.

2

Jia-Chang

1 set 2025

·

Soggiorno di 1 notte

1. Don't feel safe around. 2. Paid the city tax while checking in but was asking to pay again while checking out. It wasted me at least 5 mins showing the front desk lady the evidence of the payment and she needed to find if I did Paid.

10

Alison

5 giu 2025

·

Soggiorno di 1 notte

Fast check in for large group. Friendly staff. Great room, comfy bed. Fabulous breakfast. Easy to get around Frankfurt.

8

Wanda

28 set 2025

·

Soggiorno di 3 notti

The staff was very helpful with directions and suggestions.

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Posizione

Direttamente di fronte a Frankfurt Hauptbahnhof, ideale per treni e trasferimenti aeroportuali. Numerose recensioni descrivono l'area immediata come sporca o poco sicura di notte, quindi è consigliabile prestare attenzione.

Recensioni degli ospiti correlate

8

Scott

22 lug 2025

·

Soggiorno di 2 notti

The hotel is right outside Frankfurt HBf, which is super convenient. However, we arrived on a Sunday, and the areas around the hotel had drugged out panhandlers. I would stay here again, but avoid walking alone outside the hotel, and go across the street to the station.

8

Massimo

28 set 2025

·

Soggiorno di 2 notti

La posizione è ottima accanto alla stazione, l'albergo è bello, forse il migliore della zona

8

Simone

20 giu 2024

·

Soggiorno di 3 notti

Ottimo Hotel adiacente alla stazione principale di Francoforte, circa 20/25 minuti a piedi dal centro facilmente raggiungibile. Consigliato

8

eddy

15 set 2025

·

Soggiorno di 4 notti

Just across the Frankfurt central train station

6

Simon Møgelvang

2 ott 2025

·

Soggiorno di 4 notti

Fint hotel men området omkring hovedbanegården er slidt, beskidt og med mange typer man ikke har lyst til at møde om aftenen - der er utrygt

10

Michelle

16 feb 2026

·

Soggiorno di 4 notti

It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!

8

Jerwin

1 giu 2025

·

Soggiorno di 1 notte

Hotel was nice but the area around is quite unsafe.

8

Dianne

18 dic 2024

·

Soggiorno di 2 notti

Outside of property the area is very dirty with people loitering

8

Alexander

2 lug 2025

·

Soggiorno di 1 notte

Hotel room is good and very spacious. It was clean and stuff was very nice. It’s right next to the central train station, so perfect if your train is early or late as you just need to cross the road to get there. It’s about 20 minutes away from main sightseeing of Frankfurt, so no transport is needed. The area near the hotel is very dirty with lots of homeless people and drug dealers. Not sure why the police is not doing anything.

10

Mark

17 feb 2025

·

Soggiorno di 1 notte

It is literally 50m from the Frankfurt Hbf (Train station)

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Ristorazione

La colazione ottiene frequenti elogi per il gusto e la varietà, anche se alcuni la definiscono standard o troppo costosa. La hall offre talvolta caffè, croissant, frutta o biscotti gratuiti.

Recensioni degli ospiti correlate

10

Sandra

8 dic 2024

·

Soggiorno di 1 notte

The hotel itself is lovely in style & decor. Love that our room has a separate bathtub and shower stall. We were able to get a kettle and there was a coffee maker and fridge in the room. Offerings of cookies and fruit in the lobby. However we arrived early evening and wanted to visit the historic area with the Xmas market . Being unfamiliar with the route the front desk staff showed us on a map how to get there. What they didn’t tell us was about the streets NOT to walk on due to the high number of drug users and dealers. ( this we found out from the police when we asked for help returning to the hotel( and finally jumped into a cab). So we DID end up walking a “bad” street and we DID feel uncomfortable and unsafe but we didn’t know why- the energy was of that nature. It would be good for staff to warn guests especially female ones. Other than that- and the extreme overcrowding of the Xmas markets… the hotel experience was great.

10

Samantha

29 giu 2025

·

Soggiorno di 1 notte

Wonderful breakfast, so easy to get to from the train station, a seamless 24 hours in Frankfurt

10

Marko

21 lug 2025

·

Soggiorno di 1 notte

Eine überraschend sehr gutes Hotel direkt am Bahnhof. Tolles Frühstück, tolles Zimmer, tolles Toller Firnessbereich, tolle Sauna.

10

Barbara

17 set 2025

·

Soggiorno di 1 notte

Best breakfast ever!

6

Tobias

17 dic 2025

·

Soggiorno di 1 notte

Eigentlich hatte ich noch das Flemings Hotel gebucht, um das letzte Mal das legendäre Flemings Frühstück zu genießen… Leider kam dann Cloud One… Ich hoffe das Hotel wird sich spürbar verbessern… Momentan gleicht alles noch einer Baustelle und das Frühstück war eher 08-15 Motel One Standard Das einzige, was wirklich extrem gut war, war die Matratze im Zimmer. Absolut top!

8

Friedemann

9 ago 2024

·

Soggiorno di 1 notte

Schönes Hotel, direkt am Bahnhof gelegen, mit allen Vor- und Nachteilen. Zimmer toll, alles sauber. Nur das Frühstück ist den Preis (20-26€) einfach nicht wert.

10

Steven

28 set 2025

·

Soggiorno di 4 notti

Great staff and breakfast

8

Chigusa

21 lug 2025

·

Soggiorno di 3 notti

フランクフルトの駅の構内からすぐのホテルなのでとても利便性があった。早朝の電車の利用も安全に行けた。ホテルの朝食は2日間あまり変わり映えしない感じでした。部屋は、広くて綺麗でバスタブとシャワールームが別にあり、ゆったりお風呂に入れました。ウェルカムウォーターやポットが有り、２日目も水のボトルを置いてくれたので助かりました。

10

Alison

5 giu 2025

·

Soggiorno di 1 notte

Fast check in for large group. Friendly staff. Great room, comfy bed. Fabulous breakfast. Easy to get around Frankfurt.

10

akio

25 set 2025

·

Soggiorno di 1 notte

無料のコーヒーやクロワッサンがロビーで提供されています。歩き疲れてひと休みする時、大変有り難く良かったです。

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $219	21 $184	22 $167	23 $130	24 $173
25 $102	26 $114	27 $115	28 $115	29 $113	30 $113	31 $113

dom	lun	mar	mer	gio	ven	sab
1 $113	2 $146	3 $170	4 $173	5 $146	6 $126	7 $126
8 $113	9 $135	10 $146	11 $146	12 $135	13 $104	14 $104
15 $126	16 $407	17	18 $407	19 $310	20 $103	21 $115
22 $92	23 $103	24 $146	25 $146	26 $135	27 $118	28 $115
29 $107	30 $129

The Cloud One Frankfurt-Metropolitan

Informazioni su questa struttura

Posizione

Opzioni camera

Camera (THE CLOUD)

Camera (CLOUD)

Camera con 2 letti singoli (CLOUD)

Camera con 2 letti singoli (THE CLOUD)

Recensioni degli ospiti su The Cloud One Frankfurt-Metropolitan

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Informazioni utili

Servizi extra

Prezzi per le prossime date