Super 8 by Wyndham New Castle

.

Staff is nice, hotel is out dated

All good

My stay at this property was beyond horrific. This is not just a "budget" hotel; it is a serious health and safety hazard. We were moved to two different rooms, and both were unacceptable. We ended up checking out at 8:45 AM the next morning—more than 24 hours before our scheduled departure—just to get away. The Room Conditions: • Filth & Mold: The walls were covered in grime, paint was peeling in large chunks, and there was visible mold around the bathtub. • Fire Hazards: Most electrical outlets did not work, and the bedding was littered with cigarette burn holes. • Broken Amenities: The TV was non-functional in the first room. Health & Safety Concerns: • Illegal Activity & Noise: We witnessed active drug deals in the hallways. The noise levels throughout the entire building were so high that I was kept awake on and off all night, and my husband was too worried for our safety to sleep at all. • Air Quality: Despite being told it was "no smoking," the building reeks of cigarettes. I even saw a man walking from room to room while actively smoking in the hall. Inappropriate Staff Behavior: The man at the front desk was incredibly unprofessional. He repeatedly and weirdly questioned me about why I was "alone" and not with my husband, despite the fact that my husband was right there with me. His behavior was sexist and deeply unsettling. Verdict: Between the harassment from staff, the structural neglect, and the constant noise/activity in the halls, this property i

Hotel was poorly maintained, the room I booked was supposed to be a king with a jetted tub. Didn’t receive it. Went to see what happened they couldn’t give me an answer.. The whole reason I booked a hotel was the jetted tub and to get a nice hot shower after my water being frozen. PLUS IT BEING VALENTINES DAY. So I go up to take a shower, no hot water whatsoever… I was beyond tired and exhausted. Woke up to get some breakfast.. Go down and there wasn’t hardly any options. No juice. The waffle batter was just water and wouldn’t cook. I have never experienced such deplorable accommodations..