Deluxe Inn San Antonio/Near Lackland AFB

The staff was very helpful and patient.

Room wouldn’t close they smelled like marijuana and towels had public hairs

Checked in at 8pm (check in is at 3pm) 2 king room was not ready yet. Cleaning lady was smoking what smelled like mariguana outside our smoke free room left our room smelling like it. Cleaning lady left our room "ready" with missing pillow cases that she was later supposed to bring in (they never arrived during our stay) and wet floor from moping (floor got dirty after stepping on it). No hot water on the shower and AC unit with a lot of noise. Front desk people did not provide any solutions since hotel was "fully booked". Check out day at 8am (we were still sleeping) another cleaning lady tried opening our room 2 different times (unsuccessful thanks to the manual door safety latch) without knocking to see if anyone was there. When arriving to the front desk to speak to the manager I just saw the same young guy from the check in night with bo solutions to any of our problems. Worst hotel i have stayed in San Antonio.

I had to change my room 3 times. All of the bed linen was grimy dirty. Bath tub was filthy. The floors wasnt mopped. There were dead roaches every where and crawling every where. I shower head was capped so the water couldnt get hot. Please do not stay here it was for sure false advertisement and in a bad neighborhood

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