Singer Island Inn

The room was not as pictured and it smelled of heavy cigarette smoke, despite being listed as a nonsmoking room. We stayed at a different place for our trip but were unable to reach the property manager and were denied a refund. The apartment was not as described and we did not stay, but we have been saddled with the full bill. Do not stay here.

Terrible Futon is disgusting Lights all turn on or none Outside sloppy ghetto Shame on Hotel for listing this

Exelente ubicación y un hermoso hotel donde descansar, completo con pileta

falsely advertised our room did not have a queen futon, a twin at best one split unit in bedroom and a plug in standing fan that was plugged in the bedroom to push ac to the rest of the unit. We booked a room with an oven/stove as that is what was showed in the photos and listed. Unit was clean but smelled like smoke.

The worst part of all is that we rented the place for four people and there was only one bed, with no other furniture and not even enough space to put an air mattress on the floor. It is a very small space just for the bed and another tiny hallway-like area for the kitchen. The bathroom does not have a door, so there is no privacy. My recommendation is to look for another place nearby, because the area is very nice. But not this one. I was at least expecting a refund, which clearly is not going to happen. We had to rent a hotel room for the other two people. This has been the only bad experience I have had with Expedia. I would recommend that you take action regarding this matter. On top of that, it was a nightmare to receive the check-in instructions. I started messaging four hours before and only received a response five minutes before check-in, with the stress of arriving there and not finding anyone to help me because it is a virtual reception. A total disaster!