Country Inn & Suites by Radisson, Germantown, WI

Quier

convenient

I'm not sure if this hotel is under different management or have changed their priorities. I've stayed here a few times for business over a few years. I wont stay here again. While the front customer service was very good, the hotel is simply not well kept. If I can share pictures with this review I will but the bottom line is the hotel is run down and gross. From hair (pubic or head?) in the sink and around the toilet to stains in the carpets and furniture, it's not a clean, relaxing experience.

Staff was fine, except the morning person who did the breakfast; she acknowledged absolutely no one, as if she wanted no interaction AT ALL, not even a smile. The door to our room required us to forcibly push the door closed in order for it to actually close. If you just allow the spring on the door to close itself (like it’s supposed to) you will find that you door is ajar EVERY TIME, which is very disturbing. The pool stairs has a slippery scum on it that indicates that the pool has not been emptied and thoroughly cleaned in a very long time. Pretty gross. And the vanity sink in the bathroom is basically all the counter space you get. Basically a bathroom for a guy, absolutely no counter space to place anything. I had to put a towel in the sink to make myself some counter space for my face cleaner, make up etc… teeny tiny pillows for your bed, and the window sill obviously hasn’t been cleaned in a while. There was a dead bug under a small spider web in the corner of the sill - thoroughly disappointed

Hot tub was great I enjoyed my stay