Quality Inn Indianola

The property has a nice indoor pool. Also breakfast is provided each morning. The hotel is convenient to the Des Moines Metro Opera at Simpson College which is my reason for staying there the past two summers.

Room was clean and quiet. Bed was comfortable. The pool was not very inviting, had mold around the edge.

It was great stay. Nice staff, nice pool and hot tub.

ok but pool area not clean

The pool was very nice. Bed was comfortable.

There was an indoor pool which I didnt expect. Nice breakfast included!

Property is showing it's age. Maintenance has not been done professionally. Back door area was not cleaned nor trash emptied the four days we were there. The staff was very friendly, especially the night desk man.

a nice indoor pool. indoor vending machines. and they had Pepsi! breakfast. very friendly helpful staff. my granddaughter wanted to move in forever.

Can't comment on breakfast as we elected to sleep in past 9am. The room was OK although we were very disappointed with the outside physical appearance of the hotel....broken sidewalk, missing curbs and messy parking lot.

Average hotel. Staff was not helpful with vending machine issues and we ended up having to pay twice for items. The pool is 3ft deep on the shallowest part so toddlers struggled to touch. Otherwise- good stay!

Great room. Clean and warm.

Rooms were not clean and bathroom needed remodeled. Dog lived there and was very scary.

Filthy! Fungus growing out of open tub drain, huge ball of dust, dirt in corners of bathroom. Bathroom door didnt close and touched toilet seat. And they charged $200 a night!!! I have photos if you would like to see them

The property was dirty and the room smelled like smoke. Front door was filthy and the cigarettes and trash by the front door were full to overthrowing everytime we walked in or out. Will definitely not stay again, the hotel could do MUCH BETTER.

Hair in the shower, sparse breakfast.

Very clean

Fair amount of choices for Breakfast. Friendly staff. The Bathroom was just ok. Found webs in corner behind the toilet, and fuzzies behind door. The door in the bathroom hit the front of the toilet when we closed it. (Close corners)

Very nice property, very clean. Owner was very nice and accommodating, would definitely stay again.

We stayed here because we were in town for a graduation party. We were only there to sleep. However, our room did not seem to have been vacuumed. There was an orange peel on the floor along with some dirt in the corner and a whirly thingy off a tree. Also a half drunk Coke in the fridge. The bathroom and beds seemed clean.

Staff is always friendly and place is clean

For what I needed the stay there was fine it was a lot of little things that were minor annoyance. Just like the TV in our room did not work. The showerhead was cracked on one side so it was shoot water all over the bathroom somebody had put their face through the backside of the bathroom door. But all in all did not spend a lot of time there other than to sleep as the reason I got the room was because of the late work hours.

Great place to stay. Great price, beds were super comfy, staff was friendly, and the room was clean.

It's our favorite to stay at..beds are so comfortable and pillows are awesome

AC was kind of noisy

Liked the convenience of the location; close to our planned activities. Liked the price of the room. The room was clean and neat. Location was easy to access. The highway noise was occasionally a problem.

The staff are friendly,the bed and pillows are so comfortable.

Our room was quite nice and we were able to park close Check in was easy and very pleasant. The only thing that bothered me was the air conditioner was noisy.

First off I paid for one king bed and ended up with two queen. Second, the bed I slept on was like a board. The girl at the front desk who checked me in was lovely and made check in fast and easy but I didn’t know there wasn’t an elevator before she told me. So after lugging my stuff to the second floor room I was given that I discovered had two queen instead of one king bed in it, it would have been a lot of work effort and time to go get another room.

The hotel was in the middle of being remodeled. We received one of the newly remodeled rooms and it was nice.

Unfortunately this hotel has issues…we had to ask for help twice to get the TV to change channels. The bedding has stains from Cheetos on it and we found long black hairs on the sheets along with dirt. They have us a different room and we couldn’t get the shower to work properly. Asked for a small refund amount and nobody had any authority to do so.

We where traveling for my son's sports camps. Check in was very slow, with only 1 guest in front of us and than they would only give us 1 room key. Challenging with a teenager. The key worked once than we where totally locked out of the room. There was no remote control for the TV and the front desk clerk basically said we where out of luck, not even offering the one from the lobby. Our room was the closest to the lobby and the tinny in door pool, both echoing for hours as we tried to get so rest between 2 very busy days of football. In the morning, the chairs where still on top of the tables in the breakfast area and the same front desk clerk was watching Netflix as we drank coffee that tasted as if it where made the night before. Other guests pulled chairs off the tables themselves.

I booked through Expedia and when I went to check in and they checked my ID they told me I couldn’t stay because I’m not 21. Which that’s fine, but then when I asked if they could refund my stay they said no and that I would have to call the manager. So I’m very upset they not only let me book my stay but they also charged me when they told me that I could not stay there

I reserved a ground-floor room for medical reasons 9 months in advance for a five-night stay. Arriving, the front desk staff—who spoke very limited English—called in the Manager/Owner who informed me no ground-floor rooms were available and the was no elevator. Asked why I hadn’t been notified earlier about the change, he blamed Hotels.com/Expedia for the communication failure and offered to cancel my reservation at no charge. This false offer was made knowing full well that 2 large local events and a national festival in town, and there were no available hotel rooms for at least 50 miles. When I questioned him about his apparent hostility toward Hotels.com/Expedia, he responded with an angry stare and no explanation. I had no choice but to accept the second-floor room. After hauling all my necessary equipment up the stairs, I checked my email—only to find a message sent that afternoon, stating: “The room type that's booked is no second floor.” Throughout the week I witnessed the Mgr. visiting politely with other guests. When he saw me he only could give me his evilest stare. On my 2nd to last day, he saw me, he said, "There has been a cancellation, you move to ground floor." My response was it's to late and no thanks. The entire experience was frustrating. There were no movie channels, the TV automatically shut off after 2 hours, a retched odor persisted, and the room smelled as if it had been smoked in for 20 years covered by paint and air deodorant.

The desk clerk was very nice and we had 2 days there but they were split up so he kept us in the same rooms so it was easy for the eldery people with us. Which we appreciated .

Staff is always friendly and place is clean

The young woman at the front desk is just perfect.

Very happy with the hospitality, very polite and accommodating. Great location and easy to find.

I booked and paid on Expedia but hotel did not have my reservation in their system. Expedia and hotel need to work on that glitch. Manager was very helpful and got it taken care of though. Room was clean and quiet. For the price, it has everything anyone would need.

The owners were amazing. Some of the most hospitable I gave ever encountered.

Average hotel. Staff was not helpful with vending machine issues and we ended up having to pay twice for items. The pool is 3ft deep on the shallowest part so toddlers struggled to touch. Otherwise- good stay!

Good location for the races and nearby restaurants. Great breakfast.

The property has a nice indoor pool. Also breakfast is provided each morning. The hotel is convenient to the Des Moines Metro Opera at Simpson College which is my reason for staying there the past two summers.

Very quite secure location.

Pleasant surprise. Clean comfortable and convenient. Just needed a place to sleep for night when picking up my daughter from college. Usually stay at other hotel in town but decided to give Quality Inn after reading improved reviews the past few months after the remodel and it would save me money. Beds and pillows were comfortable. Staff was very pleasant and helpful when I wanted to change my room from one bed to two beds.

It was quiet and the breakfast was great!

I was able to park at the back of the building and still have close access to my car. It was close to a gas station and walmart

Liked the convenience of the location; close to our planned activities. Liked the price of the room. The room was clean and neat. Location was easy to access. The highway noise was occasionally a problem.

Very nice, relaxing stay. Property was obviously older but in nice condition, and the location and price were great.

Very happy with the hospitality, very polite and accommodating. Great location and easy to find.

Easy to get to from the airport!

Good location for the races and nearby restaurants. Great breakfast.

The breakfast this poor

It was quiet and the breakfast was great!

Staff was helpful and friendly. Breakfast was hot, done right. A great stay at a reasonable price.

Hair in the shower, sparse breakfast.

There was an indoor pool which I didnt expect. Nice breakfast included!

it was easy check in and the breakfast was very good

Good motel, comfortable beds and friendly staff. They need to improve on their breakfast,don’t have much.

The property was in a convenient location to the highways and services. It was pretty dated, and some areas needed repairs, though I think they were in the process of updates. There was no elevator. The breakfast was pretty poor, nothing hot, just a few cereals, yogurt, oranges, etc. The beds and pillows were good, it was quiet.

I stay there for 20vdays the beakfast was the exactly the same every day.