The Malvern
US$ 237
/noite
Média para outubro
Preços para The Malvern
Selecione datas para ver preços e disponibilidade
US$ 237
/noite
Média para outubro
Preços médios mensais
Em The Malvern, o preço por noite é, em média, US$ 206 no mês mais barato (janeiro) e US$ 239 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 206 |
| fevereiro | US$ 227 |
| março | US$ 221 |
| abril | US$ 209 |
| maio | US$ 239 |
| junho | US$ 223 |
| julho | US$ 231 |
| agosto | US$ 215 |
| setembro | US$ 208 |
| outubro | US$ 237 |
| novembro | US$ 222 |
| dezembro | US$ 222 |
J
F
M
A
M
J
J
A
S
out. · US$ 237
O
N
D
Mais caro: maio (aprox. US$ 239)
Mais barato: janeiro (aprox. US$ 206)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, uma piscina interi...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, uma piscina interior e uma banheira de hidromassagem. O espaço dispõe também de Wi-fi grátis e de um cabeleireiro.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e armazenamento de bagagem. Há estacionamento grátis no local.
Restaurante
Termine o dia com uma bebida refrescante no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido diariamente.
Quartos
Sinta-se em casa num dos 33 quartos com ar condicionado, Mantenha-se em contacto graças à internet sem fios. As casas de banho dispõem de uma banheira de imersão total e de artigos de higiene grátis. As comodidades incluem ainda telefone, além de cofres e de secretárias.
Localização
Uma estadia The Malvern - (Adults Only) coloca-o no coração de Malvern, a 15 minutos a pé de Barnards Green Cricket Club e de Morgan Motor Company. Este hotel de spa está a 3,7 km (2,3 mi) de Teatros de Malvern e a 3,8 km (2,4 mi) de Grande Priorado de Malvern.
O que há nas proximidades
Barnards Green Cricket Club(0.5 milhas)
Morgan Motor Company(0.7 milhas)
Teatros de Malvern(2.1 milhas)
Grande Priorado de Malvern(2.1 milhas)
Malvern Hills Science Park(2.1 milhas)
Museu de Malvern(2.1 milhas)
St Ann's Well(2.4 milhas)
Malvern Hills(3 milhas)
Three Counties Showground(4.4 milhas)
Knapp & Papermill Reserve(5.6 milhas)
Cripplegate Park(6.3 milhas)
Worcestershire County Cricket Club(6.4 milhas)
University of Worcester(6.6 milhas)
Herefordshire Beacon(6.7 milhas)
Hipódromo de Worcester(6.8 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Localização
Grovewood Road, Malvern (Inglaterra), Inglaterra, Reino Unido
Barnards Green Cricket Club (0.5 milhas)
Morgan Motor Company (0.7 milhas)
Teatros de Malvern (2.1 milhas)
Grande Priorado de Malvern (2.1 milhas)
Malvern Hills Science Park (2.1 milhas)
Museu de Malvern (2.1 milhas)
Opções de quartos
10
Quarto Clássico com Cama de Casal
Detalhes do quarto
1 Cama De Casal
Dormidas 2
167 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
9
Quarto Twin Clássico
Detalhes do quarto
2 Camas Individuais
Dormidas 2
167 ft²
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
10
Quarto Duplo Clássico para 1 Pessoa
Detalhes do quarto
1 Cama De Casal
Ar condicionadoWi-Fi (gratuito)Banheira de imersão
Avaliações dos hóspedes sobre The Malvern
8.4
Muito Bom
Com base em 430 avaliações verificadas
Quem se hospeda aqui?
Negócios
46%
Casal
53%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Os viajantes descrevem o The Malvern como um hotel acolhedor e com foco em spa, com piscinas aquecidas e comodidades relaxantes, comida geralmente boa e um ambiente agradável, embora algumas estadias tenham sido afetadas por um serviço lento e uma localização pouco atraente em um parque de comércio.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Os viajantes descrevem o The Malvern como um hotel acolhedor e com foco em spa, com piscinas aquecidas e comodidades relaxantes, comida geralmente boa e um ambiente agradável, embora algumas estadias tenham sido afetadas por um serviço lento e uma localização pouco atraente em um parque de comércio.
O atendimento é amplamente elogiado pela gentileza e prestatividade da equipe, mas comentários recorrentes mencionam comunicação limitada e frustrações com os processos, como horários rígidos de check-in e um check-in online que deve ser repetido na chegada. Os quartos costumam ser confortáveis, mas às vezes pequenos ou antigos, com ar condicionado intermitente e problemas de conexão, enquanto o spa recebe tanto forte aprovação quanto reclamações recorrentes, como um elevador quebrado, áreas lotadas ou instalações temporariamente fora de uso. Espere uma estadia relaxante com foco no spa, e não em paisagens deslumbrantes.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações de spa e piscina são amplamente elogiadas pelo relaxamento, com um bom bar, mas há menções repetidas de que o elevador está fora de serviço e de superlotação ocasional ou instalações (como banhos de pés/sala de sal) que não funcionam ou estão desgastadas.
Avaliações dos hóspedes relacionadas
8
Louisa
28 de nov. de 2025
·
A estadia foi de 1 noite
Lovely spa break
Lovely spa break
6
Mark
22 de fev. de 2025
·
A estadia foi de 1 noite
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
10
Meena
10 de abr. de 2024
·
A estadia foi de 1 noite
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
8
Louise
18 de abr. de 2023
·
A estadia foi de 1 noite
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
8
Matt
3 de set. de 2025
·
A estadia foi de 3 noites
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
Jill
31 de mai. de 2025
·
A estadia foi de 1 noite
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
4
Ashon
16 de fev. de 2025
·
A estadia foi de 1 noite
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
8
IAN
31 de jul. de 2025
·
A estadia foi de 1 noite
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
8
DAN
28 de mai. de 2025
·
A estadia foi de 2 noites
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
8
Jim
9 de mar. de 2024
·
A estadia foi de 1 noite
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam o hotel e os quartos limpos, mas vários relataram falhas: pontos sujos no banheiro, roupões/toalhas desgastados, toalhas de tratamento oleosas e sinais de desgaste, como azulejos rachados ou faltando e descargas fracas.
Avaliações dos hóspedes relacionadas
10
Steven
30 de dez. de 2025
·
A estadia foi de 2 noites
Clean room excellent staff great amenities
Clean room excellent staff great amenities
6
Mark
22 de fev. de 2025
·
A estadia foi de 1 noite
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Rhiannon
20 de ago. de 2024
·
A estadia foi de 1 noite
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
10
Petrina
19 de fev. de 2023
·
A estadia foi de 1 noite
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
8
sally
16 de set. de 2023
·
A estadia foi de 2 noites
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
10
Gareth
15 de jun. de 2023
·
A estadia foi de 1 noite
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
10
Stephanie
11 de jan. de 2025
·
A estadia foi de 1 noite
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
4
Ashon
16 de fev. de 2025
·
A estadia foi de 1 noite
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
6
Victoria
29 de ago. de 2024
·
A estadia foi de 2 noites
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
8
DAN
28 de mai. de 2025
·
A estadia foi de 2 noites
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos e as camas costumam ser confortáveis, mas várias avaliações observam decoração antiquada ou TVs pequenas, espaços pequenos/escuros, problemas com o ar condicionado e sinal de Wi-Fi ou telefone instável.
Avaliações dos hóspedes relacionadas
6
Emily
20 de jun. de 2025
·
A estadia foi de 1 noite
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
6
Mark
22 de fev. de 2025
·
A estadia foi de 1 noite
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Ian
1 de out. de 2025
·
A estadia foi de 2 noites
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
8
Matt
3 de set. de 2025
·
A estadia foi de 3 noites
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
James
8 de abr. de 2025
·
A estadia foi de 1 noite
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
6
Emma
19 de mar. de 2025
·
A estadia foi de 1 noite
It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
It was lovely I just expected more from a spa hotel with the room prices. Rooms were a bit small. It was difficult to get treatment appointments and make use of the spa due to their availability and it was hard to contact them to discuss In the end our treatment was cut short due to overbooking
4
Sebastian
7 de jun. de 2024
·
A estadia foi de 1 noite
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
6
B
12 de jan. de 2023
·
A estadia foi de 2 noites
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
8
DAN
28 de mai. de 2025
·
A estadia foi de 2 noites
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
10
Kirsty
31 de jan. de 2025
·
A estadia foi de 2 noites
Lovely stay. Comfortable beds. Lovely atmosphere.
Lovely stay. Comfortable beds. Lovely atmosphere.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente elogiada pela simpatia e prestatividade; no entanto, várias avaliações citam dificuldades de comunicação (por exemplo, agendar tratamentos ou entrar em contato com o hotel) e irritações com os processos, como o check-in online repetido ou horários rígidos de check-in, juntamente com o serviço lento de bebidas ou refeições.
Avaliações dos hóspedes relacionadas
10
Steven
30 de dez. de 2025
·
A estadia foi de 2 noites
Clean room excellent staff great amenities
Clean room excellent staff great amenities
6
Emily
20 de jun. de 2025
·
A estadia foi de 1 noite
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
10
Mrs Susan
11 de jun. de 2024
·
A estadia foi de 2 noites
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
8
Ian
1 de out. de 2025
·
A estadia foi de 2 noites
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
8
Rhiannon
20 de ago. de 2024
·
A estadia foi de 1 noite
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
10
James
8 de abr. de 2025
·
A estadia foi de 1 noite
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
10
Karen
15 de abr. de 2025
·
A estadia foi de 1 noite
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
6
Stephen
27 de ago. de 2025
·
A estadia foi de 1 noite
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
10
Paul
29 de abr. de 2023
·
A estadia foi de 1 noite
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
10
Sally
28 de dez. de 2025
·
A estadia foi de 2 noites
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Amazing hotel, super attentive staff, very generous gifts in my room for Christmas and a card, lovely surprise!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado em uma área comercial/industrial leve, em frente a um Aldi e perto de um Premier Inn; não é uma área cênica ou próxima das Malvern Hills, embora táxis cheguem rapidamente à cidade e seja conveniente para o parque de exposições.
Avaliações dos hóspedes relacionadas
10
Ian
19 de mar. de 2024
·
A estadia foi de 1 noite
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
6
Mark
22 de fev. de 2025
·
A estadia foi de 1 noite
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
6
Stephen
27 de ago. de 2025
·
A estadia foi de 1 noite
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
4
Sebastian
7 de jun. de 2024
·
A estadia foi de 1 noite
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
4
Ashon
16 de fev. de 2025
·
A estadia foi de 1 noite
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
8
Shaun
13 de mai. de 2024
·
A estadia foi de 1 noite
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
10
Paul
29 de abr. de 2023
·
A estadia foi de 1 noite
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
6
B
12 de jan. de 2023
·
A estadia foi de 2 noites
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã e o jantar são frequentemente apreciados, com vários elogiando a qualidade, mas os hóspedes também relatam um serviço lento e inconsistências ocasionais no café da manhã ou reposição limitada do buffet.
Avaliações dos hóspedes relacionadas
8
Paul Lloyd
17 de mar. de 2025
·
A estadia foi de 2 noites
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
The accommodation was good and the food in the restaurant excellent. Staff were also very welcoming
6
Mark
22 de fev. de 2025
·
A estadia foi de 1 noite
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
Everything about our spa stay could best be described as “in need of TLC”. The Rooms are tired and in need of a refresh. In between a Travel Lodge and a Premier Inn for standards. Very small TVs too. The Spa facilities comprises of one pool that is both indoor&outdoor and 4 heat rooms. The pool had missing tiles, looked quite worn. It was also easy to swim into the section walls of the seperate bays of the pool. The outdoor area itself was fairly bland/nondescript and more could have been done to try and hide the fact that there is a Premier Inn within eyeshot of the hotel (nb the hotel is not very near the Malvern Hills, it’s on a trading estate, right next to an Aldi and a roundabout). The heating rooms had two good saunas, a steam room that wasn’t very steamy and a room that I’m not really sure what benefit it offered. Breakfast was very good quality but the buffet section wasn’t regularly topped up and staff were asked multiple times for more plates or butter or toast. Staff themselves seemed friendly enough but seemed strict on processes. We arrived 5 minutes before check in time, and still weren’t able to view our rooms until precisely 3pm. All in all, it was an average stay and I wouldn’t go back.
8
Matt
3 de set. de 2025
·
A estadia foi de 3 noites
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
10
James
8 de abr. de 2025
·
A estadia foi de 1 noite
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
6
Stephen
27 de ago. de 2025
·
A estadia foi de 1 noite
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
10
Ellie
23 de mar. de 2025
·
A estadia foi de 1 noite
My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
My friend and I visited for a relaxing break. It was the perfect escape from the hustle and bustle of daily life. The spa facilities were lovely, and there were a variety of treatments that left us feeling pampered. The staff were attentive and made sure every detail was taken care of, making our stay enjoyable. The following morning breakfast was hot and delicious, however it is only served until 9:30. We wanted a bit of a lazy morning as we were taking a break from school runs and we felt a little rushed, and not all items were available as we had picked the last slot. This didn't detract from our stay, but would prefer a 10am breakfast option. Overall the tranquil atmosphere and excellent service make this hotel a great option for anyone seeking some peace and indulgence. Highly recommended!"
10
Paul
29 de abr. de 2023
·
A estadia foi de 1 noite
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
8
IAN
31 de jul. de 2025
·
A estadia foi de 1 noite
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
10
Gillian
1 de mai. de 2025
·
A estadia foi de 2 noites
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
8
Laurie
25 de abr. de 2025
·
A estadia foi de 1 noite
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Mariya
há 2 semanas
·
A estadia foi de 2 noites
Lovely spa, but housekeeping needs improvement Overall, we had a lovely stay and really enjoyed the spa facilities. The hotel has a lot going for it and we had a relaxing time. Unfortunately, the biggest disappointment was the cleanliness. The room was not cleaned to the standard I would expect from a hotel and spa of this level, and the rooms themselves are starting to look quite tired and would benefit from refurbishment. It is a shame because with better attention to housekeeping and some investment in the bedrooms, this could be an excellent place to stay. We still enjoyed our visit, but the cleanliness really needs addressing.
Lovely spa, but housekeeping needs improvement Overall, we had a lovely stay and really enjoyed the spa facilities. The hotel has a lot going for it and we had a relaxing time. Unfortunately, the biggest disappointment was the cleanliness. The room was not cleaned to the standard I would expect from a hotel and spa of this level, and the rooms themselves are starting to look quite tired and would benefit from refurbishment. It is a shame because with better attention to housekeeping and some investment in the bedrooms, this could be an excellent place to stay. We still enjoyed our visit, but the cleanliness really needs addressing.
10
Sarah
23 de set. de 2026
·
A estadia foi de 1 noite
Amazing spa area. Great staff
Amazing spa area. Great staff
8
Nicholas
20 de set. de 2026
·
A estadia foi de 2 noites
Make sure you book your treatments before you arrive as it was fully booked all weekend
Make sure you book your treatments before you arrive as it was fully booked all weekend
10
Nick
26 de ago. de 2026
·
A estadia foi de 1 noite
Staff are very helpful and friendly spa was ok but very busy. Food absolutely fantastic in the restaurant Breakfast really good with a very good selection
Staff are very helpful and friendly spa was ok but very busy. Food absolutely fantastic in the restaurant Breakfast really good with a very good selection
6
Phil
12 de ago. de 2026
·
A estadia foi de 1 noite
Ok experience. Expected more to be honest. Parts of spa need much needed maintenance…. and breakfast….. meats/yoghurts left out on an ambient table (not chilled) for entirety of service. Within guidelines, but does not ensure best quality. Went to spa, Stayed overnight, had breakfast and then went to spa again in morning (approx 8am). Bins not emptied from previous day, flavoured waters not filled up from previous day and general cleanliness of spa facilities not the best. Positive note: Evening meal very nice Probably wouldn’t return if I’m being completely honest.
Ok experience. Expected more to be honest. Parts of spa need much needed maintenance…. and breakfast….. meats/yoghurts left out on an ambient table (not chilled) for entirety of service. Within guidelines, but does not ensure best quality. Went to spa, Stayed overnight, had breakfast and then went to spa again in morning (approx 8am). Bins not emptied from previous day, flavoured waters not filled up from previous day and general cleanliness of spa facilities not the best. Positive note: Evening meal very nice Probably wouldn’t return if I’m being completely honest.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:30
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: 246.7064976425781USD
- 2026-10-29: 375.2736330358886USD
- 2026-10-30: 308.0826552463379USD
- 2026-10-31: NO DATA
- 2026-11-01: 267.37983436828614USD
- 2026-11-02: 357.2113303627929USD
- 2026-11-03: 294.6632022174072USD
- 2026-11-04: 277.6426984837036USD
- 2026-11-05: 252.54567493450926USD
- 2026-11-06: 319.2593113962402USD
- 2026-11-07: NO DATA
- 2026-11-08: 281.5513237023315USD
- 2026-11-09: 301.842327154541USD
- 2026-11-10: 302.05392205700684USD
- 2026-11-11: 257.499320571228USD
- 2026-11-12: NO DATA
- 2026-11-13: 337.953671598999USD
- 2026-11-14: NO DATA
- 2026-11-15: 272.3552974268799USD
- 2026-11-16: 287.2763004266357USD
- 2026-11-17: 258.2056425595703USD
- 2026-11-18: 263.67375323101805USD
- 2026-11-19: 281.0101834603882USD
- 2026-11-20: 360.2376454049072USD
- 2026-11-21: NO DATA
- 2026-11-22: 258.7395387356567USD
- 2026-11-23: 242.6433266707153USD
- 2026-11-24: 229.02756797949218USD
- 2026-11-25: 228.62522403936765USD
- 2026-11-26: 261.21997506451413USD
- 2026-11-27: 352.21449304870606USD
- 2026-11-28: NO DATA
- 2026-11-29: 248.83110545654296USD
- 2026-11-30: 235.21532972045898USD
- 2026-12-01: 235.21532972045898USD
- 2026-12-02: 236.45556492974853USD
- 2026-12-03: 251.50868264587402USD
- 2026-12-04: 323.05066797229USD
- 2026-12-05: NO DATA
- 2026-12-06: 237.53574889575194USD
- 2026-12-07: 238.92267217742918USD
- 2026-12-08: 237.69578309417724USD
- 2026-12-09: 240.17621942303467USD
- 2026-12-10: 240.17621942303467USD
- 2026-12-11: 313.18926146423337USD
- 2026-12-12: NO DATA
- 2026-12-13: 244.38299334747313USD
- 2026-12-14: 221.69292573205564USD
- 2026-12-15: 223.98666970013426USD
- 2026-12-16: 241.4031085062866USD
- 2026-12-17: 252.53843086865234USD
- 2026-12-18: 279.969986737915USD
- 2026-12-19: NO DATA
- 2026-12-20: 248.83110545654296USD
- 2026-12-21: 255.01886719750976USD
- 2026-12-22: 251.16967740863035USD
- 2026-12-23: 251.31154178540038USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e pagamentos através de dispositivos móveis; não se aceita numerário
- Opções de pagamento através de dispositivos móveis: Google Pay e Apple Pay
- Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Terá de efetuar uma reserva se quiser aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Serviço de quartos
Limpeza a seco
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Spa/Health club
Pequeno-almoço no quarto
Apenas para adultos
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Atividades
Piscina
Piscina exterior
Outdoor Fireplace
Mobiliário de exterior
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Serviços
Limpeza a seco
Serviços de limpeza
Cofre
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Lockers Available
Estacionamento
Estacionamento
Estacionamento gratuito
Estação de carregamento para automóveis elétricos
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito