SureStay Hotel by Best Western Alexandria

Items highlighted above

Read reviews online and hotel seemed okay, we did get to the hotel late, front door was locked we had to wait for someone to open it just so we could check in and get room keys. There was no elevator we had to walk up and down stairs with all our luggage. We got to our room and the extra door lock was broken, the comforter had stains on it, the sheets also had stains and the carpet also. There was water damage on the bathroom door and we found a razor blade laying on the couch. There was also water stains on the end table. We will not be staying in this hotel ever again.

Jerry, the front desk employee, was super nice and helpful! The room and bathroom were very clean. The bed was my favorite, I slept so well! Was there for two nights! Will definitely stay there again when in the area! For the price it was excellent!

Excellent need a free night

The floors were dirty in halls and stairwells. No elevators. Smelled of Marijuana in lobby. Furniture all stained up in room.