La Quinta Inn by Wyndham West Long Branch NJ Shore Area

yes

Staff were great! Greeted upon entering the building. Room was great! Smelled great. The beds were sooooo comfortable.

This could be the worst hotel experience that I have ever had. The front desk checked a different family into our room late at night, leading them to open the door and scare us out of our sleep. Then there was a fire alarm that went off leading us to have to be evacuated in the middle of the night. I called the office 2 times over the next week after our stay and each time I was told that the manager would call me back. That never happened. I then reached out to Wyndham Hotels via phone call and never got a call back, but I did get a robo-email with no resolution. I can't foresee me ever using Wyndham Hotels for any of my hotel stays in the future. Bad business to not be able to call people back and have a discussion. This is apparently their business model to not communicate with their customers since it is happening at multiple levels.

Yes

The fire alarm went off in the middle of the night. Not the staffs issue for sure, but all guests has to sit outside for 40 mins in the early morning… the least the hotel could have done was pushed back breakfast an additional hour as a courtesy. Rough night.