Quality Inn And Suites Centerville

All I can say is the owner/manger is very rude and un helpful. Be aware. No elevators would not recommend be cause you f manger/owner. Period

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The hotel itself was fine. Hotels.com dropped the ball big time. I ended up having to pay for my room a second time because hotels.com didn't communicate with the hotel itself. Almost had to cancel my weekend over this. Ill just book directly with the hotels from now on. No need for hotels.com anyway.

Soon as we got in the room I saw roaches in the bathroom sink/then we saw more in the sleeping area.. they were everywhere.. front desk had a can of raid for his rm which I politely took/ we were put in another room and gave us a discount per my request.. We did not have the option to go to another hotel as it was very late and we were already out in boonies not to mention it was extremely dark I did tell the fam we could all sleep in the truck but they weren't goin for that. After using the whole can of raid we did not have anymore issues. Frnt desk said rooms were sprayed the day before but clearly they missed the room we were in SMH needless to say I gave them a HUGE piece of my mind due to the fact they were well aware of their issue and should not have allowed anyone to rent a rm until it was completely taken care of especially due to two other guests complaints before us even getting there.

Poor humanityy from the maid service. Front desk night man was superb. Hard mattresses, broken lamp and toilet seat. Shower wae flithy. Drawers had bugs in them. My kids found a used condom in the pool. It was total disaster. No breakfast as stated when booking. Hallways stunk like fish. Horrible stay but we were stuck.