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Holiday Inn - Brownsville by IHG

US$ 121

/ noite

Média para setembro

Holiday Inn - Brownsville by IHG - Image 1

Holiday Inn - Brownsville by IHG - Quarto

Holiday Inn - Brownsville by IHG - Quarto

Holiday Inn - Brownsville by IHG - Piscina

Holiday Inn - Brownsville by IHG - Restaurante

Selecione datas para ver preços e disponibilidade

US$ 121

/ noite

Média para setembro

Média de preços por mês

Em Holiday Inn - Brownsville by IHG, a diária custa em média US$ 98 no mês mais barato (dezembro) e US$ 121 no mês mais caro (setembro), com base nos últimos 12 meses.

Preço médio da diária em Holiday Inn - Brownsville by IHG por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 103
fevereiro	US$ 111
março	US$ 107
abril	US$ 114
maio	US$ 108
junho	US$ 105
julho	US$ 113
agosto	US$ 112
setembro	US$ 121
outubro	US$ 104
novembro	US$ 113
dezembro	US$ 98

Mais caro: setembro (aprox. US$ 121)

Mais barato: dezembro (aprox. US$ 98)

Sobre esta propriedade

Não perca as atividades de recreação, como uma piscina externa e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, loja de presentes/banca de jornal e serviços de casamento.

Comodidades

Não perca as atividades de recreação, como uma piscina externa e uma academia aberta 24 horas. Este hotel oferece comodidades como Wi-Fi de cortesia, loja de presentes/banca de jornal e serviços de casamento.

Comodidades

As comodidades presentes incluem acesso grátis à internet com fio, um business center 24 horas e check-in expresso. Hotel possui um espaço de 70 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Brownsville. Estacionamento grátis sem manobrista está disponível no local.

Jantar

Experimente deliciosos pratos no Sunrise Bar and Grill, um restaurante familiar que oferece um bar/lounge. Você também pode se hospedar no local e aproveitar o serviço de quarto (horário limitado). Um café da manhã feito na hora é servido durante a semana, entre 6h e 10h, e nos fins de semana, entre 6h e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 76 quartos com geladeiras e micro-ondas. O acesso à internet com e sem fio de cortesia e as TVs de tela plana com canais a cabo garantem a sua diversão. Banheiros possuem chuveiro/banheira combinados e secadores de cabelo. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.

Localização

No centro financeiro, Holiday Inn Brownsville by IHG em Brownsville fica a 2 minutos de carro de Sunrise Mall e a 7 minutos de Gladys Porter Zoo. Este hotel fica a 6,2 km de Brownsville Sports Park e a 6,7 km de Valley Baptist Medical Center.

Lugares próximos

Sunrise Mall(0.6 milhas)
Pet Smart Dog Park(0.7 milhas)
Cinemark Sunrise Mall(0.8 milhas)
Valley Regional Medical Center(1.5 milhas)
Brownsville Tennis Center(2.9 milhas)
Resaca de la Palma Battlefield(3 milhas)
Brownsville Sports Park(3.9 milhas)
Rio Grande(4 milhas)
Valley Baptist Medical Center(4.2 milhas)
Camille Lightner Playhouse(4.8 milhas)
Gladys Porter Zoo(4.8 milhas)
Dean Porter Park(5.2 milhas)
Historic Brownsville Museum(5.2 milhas)
Immaculate Conception Cathedral(5.5 milhas)
Russell/Cocke Residence(5.6 milhas)
Aeroporto Internacional Brownsville-South Padre Island (BRO)(8.1 milhas)
Aeroporto Internacional General Servando Canales (MAM)(16.6 milhas)
Aeroporto Internacional de Valley (HRL)(22.9 milhas)

Estacionamento
Restaurante
Quartos de não fumantes
Centro de negócios
Serviço de quarto
Lavagem a seco

Localização

651 Sunrise Blvd, Brownsville, Texas, Estados Unidos

Sunrise Mall (0.6 milhas)

Pet Smart Dog Park (0.7 milhas)

Cinemark Sunrise Mall (0.8 milhas)

Valley Regional Medical Center (1.5 milhas)

Brownsville Tennis Center (2.9 milhas)

Resaca de la Palma Battlefield (3 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto standard, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

7

Quarto standard, 2 camas Queen, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto standard

Detalhes do quarto

1 Cama De Casal Extragrande

ou

2 Camas De Casal Grandes

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte, 1 cama King, acessível (Accessible Tub)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto standard, 1 cama King, acessível

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Quarto standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Suíte, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

6

Quarto standard, 1 cama King, acessível (Communications)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

8

Suíte, 2 camas Queen, acessível

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 6

Ar condicionado

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes

7.8

Bom

Com base em 573 avaliações verificadas

Quem se hospeda aqui?

Negócios

7%

Casal

15%

Famílias

48%

Grupos

7%

Viajantes individuais

20%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Holiday Inn - Brownsville by IHG oferece quartos espaçosos e uma localização conveniente perto de lojas e restaurantes, mas vários hóspedes mencionaram problemas de manutenção em algumas partes da propriedade durante suas estadias.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Holiday Inn - Brownsville by IHG oferece quartos espaçosos e uma localização conveniente perto de lojas e restaurantes, mas vários hóspedes mencionaram problemas de manutenção em algumas partes da propriedade durante suas estadias.

Problemas comuns incluem a falta de funcionamento dos elevadores, uma piscina suja ou mal cuidada e preocupações com a limpeza, como odores desagradáveis e relatos ocasionais de pragas ou mofo. O atendimento costuma ser amigável e prestativo, embora alguns hóspedes tenham tido interações rudes, longas esperas no check-in ou disputas com a conta. As opiniões sobre a refeição variam: alguns gostaram do café da manhã, enquanto outros não gostaram das taxas extras, dos fechamentos ou dos horários limitados do bar. Espere uma estadia conveniente com bom espaço, mas com manutenção variável.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os elevadores são um problema recorrente, e vários hóspedes relataram uma piscina suja ou mal cuidada; o bar às vezes estava fechado ou com horário limitado, e a lavanderia para hóspedes estava fora de ordem durante uma estadia.

Avaliações dos hóspedes relacionadas

10

Sarah

2 de ago. de 2023

·

Hospedou-se por 1 noite

The pool area was very nice!

The pool area was very nice!

6

Sherridan

15 de mai. de 2023

·

Hospedou-se por 3 noites

Friendly staff, easy check in. Dated property. Bathroom mold, cockroach. Only 1 elevator being used. Common areas smelled musty. Convenient location, parking.

Friendly staff, easy check in. Dated property. Bathroom mold, cockroach. Only 1 elevator being used. Common areas smelled musty. Convenient location, parking.

6

Ignacio

27 de mar. de 2025

·

Hospedou-se por 6 noites

The reason why I didn't like the pool was that it was dirty, the pool chair for disabled people didn't wor

The reason why I didn't like the pool was that it was dirty, the pool chair for disabled people didn't wor

2

Anabel

16 de out. de 2024

·

Hospedou-se por 1 noite

The front desk clerk never acknowledged us when we first walk in. She was extremely rude. When I asked her if there were any rooms available she said no we are full. I said im logged on my app and i show one. Brianna said no we dont have any rooms and went on to the next people. Once i returned to tell her I had a reservation she rolled her eyes and told me to wait. Once the resevation done she went on gave us a room that was dirty with a guest in it. Unbelievable so we went back told her and all she did was hand us another room. No apologies no nothing. Just hand us down another key and she went back to work. Holiday Inn is the worst place ever. Not to mention the elevators not working. Worse place ever.

The front desk clerk never acknowledged us when we first walk in. She was extremely rude. When I asked her if there were any rooms available she said no we are full. I said im logged on my app and i show one. Brianna said no we dont have any rooms and went on to the next people. Once i returned to tell her I had a reservation she rolled her eyes and told me to wait. Once the resevation done she went on gave us a room that was dirty with a guest in it. Unbelievable so we went back told her and all she did was hand us another room. No apologies no nothing. Just hand us down another key and she went back to work. Holiday Inn is the worst place ever. Not to mention the elevators not working. Worse place ever.

4

Jessica

10 de fev. de 2025

·

Hospedou-se por 2 noites

The elevators were either unserviceble or sounded like they will stop working at any second. And the breakfast buffet was $10 ...

The elevators were either unserviceble or sounded like they will stop working at any second. And the breakfast buffet was $10 ...

10

Linda

6 de jul. de 2025

·

Hospedou-se por 2 noites

Very friendly and helpful staff. Room was large, clean, with comfy beds. Breakfast was an extra charge but kids eat free. Has a lovely pool with a couple of large cabana like areas by pool that easily fit six of us. I will stay here again.

Very friendly and helpful staff. Room was large, clean, with comfy beds. Breakfast was an extra charge but kids eat free. Has a lovely pool with a couple of large cabana like areas by pool that easily fit six of us. I will stay here again.

8

Boris

21 de jul. de 2025

·

Hospedou-se por 1 noite

Room was fantastic and huge. Only issue was that the pool was not cleaned or maintained having a lot of floating debris. Also the guest laundry was out of order during our stay which was inconvenient as this, along with the pool, were main reasons we chose this hotel over others so this was disappointing.

Room was fantastic and huge. Only issue was that the pool was not cleaned or maintained having a lot of floating debris. Also the guest laundry was out of order during our stay which was inconvenient as this, along with the pool, were main reasons we chose this hotel over others so this was disappointing.

2

Aaron

3 de set. de 2024

·

Hospedou-se por 2 noites

A/C and elevator not working. Room smelled like smoke.

A/C and elevator not working. Room smelled like smoke.

10

Julie

2 de nov. de 2023

·

Hospedou-se por 1 noite

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

6

Jeff

21 de jan. de 2025

·

Hospedou-se por 2 noites

Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.

Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

As opiniões são variadas: muitos hóspedes acharam os quartos limpos, mas relatos repetidos mencionam odores de mofo ou esgoto, mofo, carpetes/banheiras sujos e ocasionais baratas/insetos nos quartos e áreas comuns.

Avaliações dos hóspedes relacionadas

6

Sherridan

15 de mai. de 2023

·

Hospedou-se por 3 noites

Friendly staff, easy check in. Dated property. Bathroom mold, cockroach. Only 1 elevator being used. Common areas smelled musty. Convenient location, parking.

Friendly staff, easy check in. Dated property. Bathroom mold, cockroach. Only 1 elevator being used. Common areas smelled musty. Convenient location, parking.

2

Gabriela

6 de mai. de 2024

·

Hospedou-se por 2 noites

When stepping into hotel there there was a bad Oder .. it smelt like sewage.. the elevator, the pool and the room was not cleaned properly. There was a smell of wet carpet and mold

When stepping into hotel there there was a bad Oder .. it smelt like sewage.. the elevator, the pool and the room was not cleaned properly. There was a smell of wet carpet and mold

6

JESUS

11 de mai. de 2025

·

Hospedou-se por 2 noites

Bad smell in the room. Humidity. Dirty carpet (sticky)

Bad smell in the room. Humidity. Dirty carpet (sticky)

4

Ricardo

1 de ago. de 2023

·

Hospedou-se por 2 noites

Elevator dirty, bathtub was filthy, I actually wanted to buy bathroom cleaner to clean tub. Towels are not clean. Carpet is dirty, room had and sheets smelled musty. I felt dirty. Outdoor is dirty, lobby had odor, smelled like egg. I will never stay again at this hotel

Elevator dirty, bathtub was filthy, I actually wanted to buy bathroom cleaner to clean tub. Towels are not clean. Carpet is dirty, room had and sheets smelled musty. I felt dirty. Outdoor is dirty, lobby had odor, smelled like egg. I will never stay again at this hotel

4

Russell

16 de jan. de 2025

·

Hospedou-se por 1 noite

After a vacation to South Padre Island, our flights out of Brownsville were canceled due to weather. We booked 2 rooms here. Of the first rooms they assigned us, one smelled of cigarette smoke, and the other smelled moldy. Front desk staff was friendly and apologetic, quickly assigning new rooms. There was no hot water until very late on our last night, due to an issue with the boiler, and every time we asked about it, we were only told, "They're working on it, and it should be fixed in the next hour." There was no offer of compensation other than a free breakfast, and we heard other guests complain about this, as well - including some work crews who had booked multiple rooms. Nate at the bar was great, but the other bartender was rude and condescending. We were happy to have a roof over our heads, given the circumstances, but that's about all it was.

After a vacation to South Padre Island, our flights out of Brownsville were canceled due to weather. We booked 2 rooms here. Of the first rooms they assigned us, one smelled of cigarette smoke, and the other smelled moldy. Front desk staff was friendly and apologetic, quickly assigning new rooms. There was no hot water until very late on our last night, due to an issue with the boiler, and every time we asked about it, we were only told, "They're working on it, and it should be fixed in the next hour." There was no offer of compensation other than a free breakfast, and we heard other guests complain about this, as well - including some work crews who had booked multiple rooms. Nate at the bar was great, but the other bartender was rude and condescending. We were happy to have a roof over our heads, given the circumstances, but that's about all it was.

4

Erika

19 de set. de 2023

·

Hospedou-se por 1 noite

First as soon as I walked in to check-in, it smelled like sewerage. The bar and dining table are at the entrance where the smell was at. The bathrooms look like they need new wallpaper and paint. Black mold around the restroom corners and shower. When taking a shower tub would get backed up. The air condition unit was broken and loud.

First as soon as I walked in to check-in, it smelled like sewerage. The bar and dining table are at the entrance where the smell was at. The bathrooms look like they need new wallpaper and paint. Black mold around the restroom corners and shower. When taking a shower tub would get backed up. The air condition unit was broken and loud.

8

aurelio

28 de set. de 2025

·

Hospedou-se por 1 noite

Clean and quiet

Clean and quiet

8

Jose

20 de fev. de 2023

·

Hospedou-se por 1 noite

One of the rooms have cockroach

One of the rooms have cockroach

8

Steven

24 de jun. de 2023

·

Hospedou-se por 2 noites

Had bugs in room..suggest you have exterminator spray for bugs every quarter.

Had bugs in room..suggest you have exterminator spray for bugs every quarter.

4

Mayra

4 de dez. de 2022

·

Hospedou-se por 2 noites

Front desk check in went well, quick easy and friendly. Building appeared to be nice and clean however we found 3 small roaches in our room during our stay. Two of which were on the beds(queen bed and sleeper sofa). When we found them it was late night and we were tired then we had to step out early morning. Do to our rushed schedule we decided to inform the front desk at the time of check out and provided photo proof. They immediately informed maintenance . But unfortunately they said they could not make any adjustments on payments because the room was booked through Expedia. This was disappointing because we expected better conditions from a IHG Hotel. I won't be returning to that Holiday Inn location and definitely reconsider booking with Expedia or IHG .

Front desk check in went well, quick easy and friendly. Building appeared to be nice and clean however we found 3 small roaches in our room during our stay. Two of which were on the beds(queen bed and sleeper sofa). When we found them it was late night and we were tired then we had to step out early morning. Do to our rushed schedule we decided to inform the front desk at the time of check out and provided photo proof. They immediately informed maintenance . But unfortunately they said they could not make any adjustments on payments because the room was booked through Expedia. This was disappointing because we expected better conditions from a IHG Hotel. I won't be returning to that Holiday Inn location and definitely reconsider booking with Expedia or IHG .

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Muitos hóspedes gostaram dos quartos espaçosos e confortáveis, do ar condicionado forte e das boas camas, enquanto outros notaram problemas de manutenção, como ar condicionado com defeito ou barulhento, problemas com a TV, fechaduras das portas com defeito e ruído externo ocasional.

Avaliações dos hóspedes relacionadas

10

Aldahir

18 de ago. de 2023

·

Hospedou-se por 1 noite

the bedroom was so comfy and the place was very quiet and peaceful

the bedroom was so comfy and the place was very quiet and peaceful

2

William

31 de mai. de 2024

·

Hospedou-se por 1 noite

Room 407 Door would not close and latch. inside safety latch had been torn away and poorly reattached. Fbi entered hallway with dog as we were moving to different room with door that closes. I have pictures.

Room 407 Door would not close and latch. inside safety latch had been torn away and poorly reattached. Fbi entered hallway with dog as we were moving to different room with door that closes. I have pictures.

10

Cesar

18 de jul. de 2025

·

Hospedou-se por 2 noites

Honestly it was a great experience, front desk was friendly, rooms are clean, spacious, AC works great, and parking was no issue. Will definitely be staying here again.

Honestly it was a great experience, front desk was friendly, rooms are clean, spacious, AC works great, and parking was no issue. Will definitely be staying here again.

10

Sandra

25 de jul. de 2025

·

Hospedou-se por 1 noite

Room was clean, very spacious!

Room was clean, very spacious!

4

Daniel

22 de ago. de 2025

·

Hospedou-se por 4 noites

Great access to the beach not over crowded Nice pool area Room was nice Master bedroom air-conditioning want working Musty smell Sofa had wet dog odor Elevator had blood stains for the entire stay 2 night TV wasn't working in the Master Bedrom Poor quality TV

Great access to the beach not over crowded Nice pool area Room was nice Master bedroom air-conditioning want working Musty smell Sofa had wet dog odor Elevator had blood stains for the entire stay 2 night TV wasn't working in the Master Bedrom Poor quality TV

2

Sonia

10 de set. de 2023

·

It was very in inconvenience, the rooms given to me were not ready. One with wet carpt other with no AC, I was tired and all of this happening

It was very in inconvenience, the rooms given to me were not ready. One with wet carpt other with no AC, I was tired and all of this happening

10

Linda

6 de jul. de 2025

·

Hospedou-se por 2 noites

Very friendly and helpful staff. Room was large, clean, with comfy beds. Breakfast was an extra charge but kids eat free. Has a lovely pool with a couple of large cabana like areas by pool that easily fit six of us. I will stay here again.

Very friendly and helpful staff. Room was large, clean, with comfy beds. Breakfast was an extra charge but kids eat free. Has a lovely pool with a couple of large cabana like areas by pool that easily fit six of us. I will stay here again.

8

Boris

21 de jul. de 2025

·

Hospedou-se por 1 noite

Room was fantastic and huge. Only issue was that the pool was not cleaned or maintained having a lot of floating debris. Also the guest laundry was out of order during our stay which was inconvenient as this, along with the pool, were main reasons we chose this hotel over others so this was disappointing.

Room was fantastic and huge. Only issue was that the pool was not cleaned or maintained having a lot of floating debris. Also the guest laundry was out of order during our stay which was inconvenient as this, along with the pool, were main reasons we chose this hotel over others so this was disappointing.

4

Steven

29 de out. de 2023

·

Hospedou-se por 1 noite

AC unit was really really noisy which prevented a decent nights sleep

AC unit was really really noisy which prevented a decent nights sleep

6

Jeff

21 de jan. de 2025

·

Hospedou-se por 2 noites

Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.

Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento costuma ser atencioso, acolhedor e eficiente, mas alguns hóspedes tiveram interações rudes, longas esperas no check-in, falta de resposta ou disputas com a conta.

Avaliações dos hóspedes relacionadas

2

MARIA

11 de jul. de 2025

·

Hospedou-se por 1 noite

The property was ok but unfortunately I am very displeased with my checkout. I was charged $25 for a missing pillow. I called and spoke with the manager Mr. Valdez who stated that the children may have been walked out with it or it could have been taken for the road. I had no children with me and have no need to take anything from a hotel room. I asked if it would be possible they mixed up the rooms he said no because the housekeeper took pictures. He went on to say hr would do me a favor and credit me the $25 and jokingly said if i find the pillow i can send it back. The nerve of disrespect! But I will never again stay at this location.

The property was ok but unfortunately I am very displeased with my checkout. I was charged $25 for a missing pillow. I called and spoke with the manager Mr. Valdez who stated that the children may have been walked out with it or it could have been taken for the road. I had no children with me and have no need to take anything from a hotel room. I asked if it would be possible they mixed up the rooms he said no because the housekeeper took pictures. He went on to say hr would do me a favor and credit me the $25 and jokingly said if i find the pillow i can send it back. The nerve of disrespect! But I will never again stay at this location.

10

Jorge

9 de jul. de 2025

·

Hospedou-se por 1 noite

Very well maintained great customer service

Very well maintained great customer service

2

Anabel

16 de out. de 2024

·

Hospedou-se por 1 noite

The front desk clerk never acknowledged us when we first walk in. She was extremely rude. When I asked her if there were any rooms available she said no we are full. I said im logged on my app and i show one. Brianna said no we dont have any rooms and went on to the next people. Once i returned to tell her I had a reservation she rolled her eyes and told me to wait. Once the resevation done she went on gave us a room that was dirty with a guest in it. Unbelievable so we went back told her and all she did was hand us another room. No apologies no nothing. Just hand us down another key and she went back to work. Holiday Inn is the worst place ever. Not to mention the elevators not working. Worse place ever.

The front desk clerk never acknowledged us when we first walk in. She was extremely rude. When I asked her if there were any rooms available she said no we are full. I said im logged on my app and i show one. Brianna said no we dont have any rooms and went on to the next people. Once i returned to tell her I had a reservation she rolled her eyes and told me to wait. Once the resevation done she went on gave us a room that was dirty with a guest in it. Unbelievable so we went back told her and all she did was hand us another room. No apologies no nothing. Just hand us down another key and she went back to work. Holiday Inn is the worst place ever. Not to mention the elevators not working. Worse place ever.

2

Ladd

21 de fev. de 2024

·

Hospedou-se por 4 noites

The customer support was poor. My TV didn't work properly and when asking for support it felt like it was inconvenient to request help. When my toilet was plugged, I asked for a plunger which the front desk employee could not find and suggested I just come downstairs to use the restroom. With 75 rooms, how do you not have a single plunger. The next morning the manager could not find one either. I ended up finding it myself in the lobby restroom. Additionally, when I stayed months before, they charged me again when I left. Had I not checked my credit card balance, I would not have noticed that they double charged me. Will never stay again!

The customer support was poor. My TV didn't work properly and when asking for support it felt like it was inconvenient to request help. When my toilet was plugged, I asked for a plunger which the front desk employee could not find and suggested I just come downstairs to use the restroom. With 75 rooms, how do you not have a single plunger. The next morning the manager could not find one either. I ended up finding it myself in the lobby restroom. Additionally, when I stayed months before, they charged me again when I left. Had I not checked my credit card balance, I would not have noticed that they double charged me. Will never stay again!

10

Luz M

3 de set. de 2025

·

Hospedou-se por 1 noite

Friendly and welcoming staff. Excellent service.

Friendly and welcoming staff. Excellent service.

2

leonor

3 de jun. de 2025

·

Hospedou-se por 4 noites

When we go to the hotel we had to wait 1 hour before someone can check us in. Then the day before I had called to make sure our reservation was confirmed and the person on the other side of the phone hanged up on me. Then I called back and she never answered again. But the manger Rene help us and the gentleman in the morning help us was great. The hotel room was not what we thought it would be. The doors in the restroom did not lock and the shower was very slippery. There was a lot more but I guess that the best we can get.

When we go to the hotel we had to wait 1 hour before someone can check us in. Then the day before I had called to make sure our reservation was confirmed and the person on the other side of the phone hanged up on me. Then I called back and she never answered again. But the manger Rene help us and the gentleman in the morning help us was great. The hotel room was not what we thought it would be. The doors in the restroom did not lock and the shower was very slippery. There was a lot more but I guess that the best we can get.

2

Jesus

19 de jul. de 2024

·

Hospedou-se por 1 noite

I ended up getting double charged. The employee at the front desk claimed he started my refund process and I called back today and he never did. Very unprofessional. Now I have to wait another week to possible get my money back

I ended up getting double charged. The employee at the front desk claimed he started my refund process and I called back today and he never did. Very unprofessional. Now I have to wait another week to possible get my money back

10

SELINA

10 de nov. de 2025

·

Hospedou-se por 2 noites

Clean, quiet, helpful staff, good breakfast

Clean, quiet, helpful staff, good breakfast

10

kamel

25 de out. de 2023

·

Hospedou-se por 1 noite

staff were very friendly..

staff were very friendly..

10

Ramses

5 de dez. de 2024

·

Hospedou-se por 1 noite

Excellent service the lobby receptionist was extremely pleasant and attentive. It was an early check in.

Excellent service the lobby receptionist was extremely pleasant and attentive. It was an early check in.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Consistentemente elogiado por estar próximo a lojas, restaurantes e serviços locais; conveniente e fácil para se locomover.

Avaliações dos hóspedes relacionadas

10

Arihel

19 de set. de 2022

·

Hospedou-se por 2 noites

My stay was amazing had a good time and definitely in the central area lots of restaurants and bars all walking distance.

My stay was amazing had a good time and definitely in the central area lots of restaurants and bars all walking distance.

10

Rodrigo

24 de ago. de 2025

·

Hospedou-se por 1 noite

Good option close to shopping and lots of restaurants

Good option close to shopping and lots of restaurants

10

Pablo

16 de dez. de 2024

·

Hospedou-se por 1 noite

Clean, great location and awesome customer service

Clean, great location and awesome customer service

10

Monica

29 de jun. de 2025

·

Hospedou-se por 1 noite

I was visiting for my cousins funeral service which was super close to the hotel. Everything was extremely close by

I was visiting for my cousins funeral service which was super close to the hotel. Everything was extremely close by

8

ZERA

20 de mar. de 2023

·

Hospedou-se por 2 noites

Good Location. Close to restaurants and shopping. (mall)

Good Location. Close to restaurants and shopping. (mall)

10

Julie

2 de nov. de 2023

·

Hospedou-se por 1 noite

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã foi descrito como bom por alguns, mas outros reclamaram de taxas extras ou fechamentos; o serviço/horário do bar era inconsistente e, ocasionalmente, indisponível.

Avaliações dos hóspedes relacionadas

10

SELINA

29 de nov. de 2025

·

Hospedou-se por 3 noites

Nice breakfast, comfortable room

Nice breakfast, comfortable room

4

Russell

16 de jan. de 2025

·

Hospedou-se por 1 noite

After a vacation to South Padre Island, our flights out of Brownsville were canceled due to weather. We booked 2 rooms here. Of the first rooms they assigned us, one smelled of cigarette smoke, and the other smelled moldy. Front desk staff was friendly and apologetic, quickly assigning new rooms. There was no hot water until very late on our last night, due to an issue with the boiler, and every time we asked about it, we were only told, "They're working on it, and it should be fixed in the next hour." There was no offer of compensation other than a free breakfast, and we heard other guests complain about this, as well - including some work crews who had booked multiple rooms. Nate at the bar was great, but the other bartender was rude and condescending. We were happy to have a roof over our heads, given the circumstances, but that's about all it was.

After a vacation to South Padre Island, our flights out of Brownsville were canceled due to weather. We booked 2 rooms here. Of the first rooms they assigned us, one smelled of cigarette smoke, and the other smelled moldy. Front desk staff was friendly and apologetic, quickly assigning new rooms. There was no hot water until very late on our last night, due to an issue with the boiler, and every time we asked about it, we were only told, "They're working on it, and it should be fixed in the next hour." There was no offer of compensation other than a free breakfast, and we heard other guests complain about this, as well - including some work crews who had booked multiple rooms. Nate at the bar was great, but the other bartender was rude and condescending. We were happy to have a roof over our heads, given the circumstances, but that's about all it was.

10

Yadira

16 de mar. de 2025

·

Hospedou-se por 1 noite

Did not have breakfast and i had tp pay $10 for no breakfast. Other than that, it was very clean and night staff was nice.

Did not have breakfast and i had tp pay $10 for no breakfast. Other than that, it was very clean and night staff was nice.

4

Jessica

10 de fev. de 2025

·

Hospedou-se por 2 noites

The elevators were either unserviceble or sounded like they will stop working at any second. And the breakfast buffet was $10 ...

The elevators were either unserviceble or sounded like they will stop working at any second. And the breakfast buffet was $10 ...

10

SELINA

10 de nov. de 2025

·

Hospedou-se por 2 noites

Clean, quiet, helpful staff, good breakfast

Clean, quiet, helpful staff, good breakfast

10

Montserrat

13 de jul. de 2025

·

Hospedou-se por 2 noites

We’ve been staying at this hotel many times. It’s always been a nice experience. It was better when they had breakfast included.

We’ve been staying at this hotel many times. It’s always been a nice experience. It was better when they had breakfast included.

10

Julie

2 de nov. de 2023

·

Hospedou-se por 1 noite

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

Nice hotel. Friendly staff. A bit disappointed the bar was not open as I selected it for this reason to meet clients. But fortunately they were right next door to several nice restuarants. Clean and nice beds

6

Jeff

21 de jan. de 2025

·

Hospedou-se por 2 noites

Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.

Staff was great at check-in. But went downhill from there. The room smelled like wet dog and boiled peanuts. I got some air freshener spray from house keeping. It didn't work. Morning breakfast was closed because the cook didn't show up. Bar is only open for 5hours. The beer taps have napkins shoved in the tap. Napkins breakdown when wet. That leave paper in the tap to mold and then be poured into someones glass. Lastly they only have one working elevator and it has missing screws from panels, needs repair.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

LUIS O

3 de mar. de 2023

·

Hospedou-se por 1 noite

Excelente

Excelente

2

BRENDA ELIZABETH

4 de ago. de 2026

·

Hospedou-se por 4 noites

Demasiado sucio

Demasiado sucio

10

Rebecca

19 de jul. de 2026

·

Hospedou-se por 2 noites

Everything was great!! Very clean beds were very comfortable!

Everything was great!! Very clean beds were very comfortable!

10

Pablo

18 de jun. de 2026

·

Hospedou-se por 4 noites

It was clean and staff were friendly/helpful. Would definitely stay there again.

It was clean and staff were friendly/helpful. Would definitely stay there again.

10

Marcus

14 de jun. de 2026

·

Hospedou-se por 2 noites

It’s was cool for the price didn’t see any bugs so I’ll give it 8/10

It’s was cool for the price didn’t see any bugs so I’ll give it 8/10

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

Check-in a partir de 15:00

Antes de 12:00

Depósito de segurança

Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $153	16 $138	17 $120	18 $142	19 $134
20 $115	21 $107	22 $111	23 $115	24 $118	25 $138	26 $130
27 $117	28 $103	29 $107	30 $101

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-15: 153.43143593444822USD
2026-09-16: 137.58565445514677USD
2026-09-17: 119.90591584453581USD
2026-09-18: 141.726367842865USD
2026-09-19: 133.87311408130645USD
2026-09-20: 114.90802904159546USD
2026-09-21: 106.55408263492583USD
2026-09-22: 110.90881651462554USD
2026-09-23: 114.93800863426208USD
2026-09-24: 118.17188775478363USD
2026-09-25: 137.90545731491088USD
2026-09-26: 129.71927692005156USD
2026-09-27: 117.44059166038512USD
2026-09-28: 102.91449319004057USD
2026-09-29: 106.91234140789031USD
2026-09-30: 100.95555654132842USD
2026-10-01: 125.90209843769073USD
2026-10-02: 116.93693274318694USD
2026-10-03: 116.93693274318694USD
2026-10-04: 112.93909332733153USD
2026-10-05: 141.89034019512175USD
2026-10-06: 164.88055963508606USD
2026-10-07: 130.90500237739562USD
2026-10-08: 121.93423861450195USD
2026-10-09: 159.88377308143615USD
2026-10-10: 159.88377308143615USD
2026-10-11: 112.93909332733153USD
2026-10-12: 116.93693274318694USD
2026-10-13: 149.8888092590332USD
2026-10-14: 117.9064108039856USD
2026-10-15: 114.90802904159546USD
2026-10-16: 114.90802904159546USD
2026-10-17: 114.90802904159546USD
2026-10-18: 107.90759170806884USD
2026-10-19: 117.90209782676696USD
2026-10-20: 117.93639919864654USD
2026-10-21: 122.90371667530059USD
2026-10-22: 114.90802904159546USD
2026-10-23: 110.90881651462554USD
2026-10-24: 117.9064108039856USD
2026-10-25: 92.9198902494049USD
2026-10-26: 117.90209782676696USD
2026-10-27: 125.90209843769073USD
2026-10-28: 125.90209843769073USD
2026-10-29: 117.9064108039856USD
2026-10-30: 117.90209782676696USD
2026-10-31: 114.90802904159546USD
2026-11-01: 121.90133675971984USD
2026-11-02: 122.90371667530059USD
2026-11-03: 143.89239781402586USD
2026-11-04: 107.90759170806884USD
2026-11-05: 96.91772966526031USD
2026-11-06: 110.91018082374572USD
2026-11-07: 114.90802904159546USD
2026-11-08: 117.90209782676696USD
2026-11-09: 103.91395964550017USD
2026-11-10: 103.91395964550017USD
2026-11-11: 107.91179906135558USD
2026-11-12: 103.91395964550017USD
2026-11-13: 114.90802904159546USD
2026-11-14: 124.90264078422545USD
2026-11-15: 92.9198902494049USD

A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Hóspedes nos planos tarifários com café da manhã incluído recebem a refeição para até dois adultos que estão no mesmo quarto. Aplicam-se taxas de café da manhã para hóspedes adicionais. Hóspedes nos planos tarifários com jantar incluído recebem a refeição para até dois adultos que estão no mesmo quarto. Há taxas de jantar para hóspedes adicionais.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Spring Break deposit: USD 200.00 per stay (for stays between 01 March - 31 March)

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Idade mínima para check-in durante o Spring Break: 18 anos
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e detector de fumaça
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Clean Promise (IHG).
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Acesso à piscina permitido entre 10h e 22h.
Crianças de até 18 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa de café da manhã feito na hora: entre USD 7.00 e USD 13.50 para adultos, e entre USD 7.00 e USD 13.50 para crianças

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.