Aura House Isla Verde

Pas le code d hébergement a notre arrivée. Pas de réponse au numéros de téléphone donné. Attente une heure . Femme de ménage sur place ensuite qui nous a finalement aide a rejoindre son patron.

It's a clean close to everything little guest house. No space for cars to park on the street. It's best not to have a rented car if you're staying in this area.

Hello, I wanted to reach out regarding a few issues we experienced upon arrival. The main door code did not work, and we spent about 7 minutes trying to unlock it before we were finally able to get in. Additionally, there is very limited lighting in the kitchen, and the air conditioning unit in the larger room does not appear to be working, making the house quite hot and uncomfortable. Given that I paid nearly $350 for one stay, I’m disappointed with these issues.

Every thing was worth it

This is self check-in. I would have appreciated knowing that our room was on the first floor. It looked like we had to go upstairs instead of around the building. Having mobility issues this was important for me. Maids were curt. I appreciated being able to store luggage (at our own risk) prior to 3pm check-in. Room looked pretty nice.