哈斯克爾-韋恩區智選假日飯店 IHG 旗下飯店

Everything was clean and quiet. 24 hr. coffee/tea station in lobby. Daily breakfast had hot food. Always fresh and assorted menu.

The pool is amazing too

This hotel is always clean with attractive decor. The staff is very friendly and accommodating. The pool looks cloudy and just not inviting. I wouldn’t use it. This hotel is my go to when I’m in the area

Property was clean staff was always available and pool was open and clean

Courteous and helpful staff, clean facilities, convenient to where we need to be, basic, well-maintained fitness rooms and pool are both nice things to enjoy.

Better pillows, have a recline or love seat in room, upgrade tv, get a better hot water system, better lighting in room and take better care of pool, was cloudy and dirty.

The pool was okay. It was pretty chilly, and not really much to it. Also the towels ran out. The place itself is very clean, which is great! We also loved the view of the lake and the pretty scenery and patio outside (even though we didn’t get to use bc it was too cold, we were commenting how nice that was). The room was okay… I couldn’t sleep. The pillows are floppy, the beds are very firm. The heater/ac is extremely noisy and no matter what, you have to have it on because how stuffy it gets in the room. The breakfast was decent! Eggs, sausage, cereal, coffee, pancakes… quite the variety. The staff is really friendly. All in all the rooms just need a bit of TLC. But we had our shares of bad bad hotels. This was decent, it was good for one night. The television also has a lot of options for things to watch. We consider staying again, it was close to where we were visiting.

Clean hotel with breakfast. There are swimming classes for the outside kids. Swimming instructors teach the local kids and there's not space for the hotel guests. We picked this hotel b/c of the pool that we could not use. It was very disappointing.

Our stay was great! The hot breakfast in the morning was a perfect start to our day. The patio was comfortable with enough seating and space to have your own private conversations. The room was spacious even with 2 beds. There was a microwave and a refrigerator as well. There were Dove products in the bathroom and enough channels to find something to watch. Wi-fi worked great with no interruptions. The staff were friendly and helpful.

This property does not post the pool is under use for local swim classes

Everything was clean and quiet. 24 hr. coffee/tea station in lobby. Daily breakfast had hot food. Always fresh and assorted menu.

Clean rooms friendly staff.

Bathroom had not been properly cleaned/sanitized. There were hair follicles in the shower as well as the bathroom sink.

Always extremely clean and friendly staff

The room had clearly not been cleaned. Fingernail clippings literally left on the bed, a previous guest left items on the floor and sticky mess on table.

There was hair in my bed and a remote control cover in my bed when I flung the blanket. It didn't go to my remote. My remote had the cover. I won't stay again. I did let front desk know about hair and remote control cover. She was very nice. Breakfast was good.

Was just ok bathroom not really clean

Everything was great! Clean room!

Bathroom had mold

Cleanliness was stellar

Heat could not be controlled in my room. I think this was a malfunction which I reported.

It was a bit noisy with a room on the first floor near the breakfast room, the elevator and ice machine. If you avoid that, it was a nice place to stay.

the outside door lock, from the parking lot did not work reliably so we had to walk to the front several times - this was a safety concern. The room was good but there is VERY little light by the wall mirror and coffee station making it hard to see in those areas where it's important to be able to see. Otherwise, it was a great trip

Its was pretty clean, room was lacking in lighting. Very dim and drab with all the lights on. Bathroom wasn’t the cleanest as well.

Rooms were clean and modern. Had a view of a lake directly behind the hotel. Good breakfast buffet.

There was no hot water for the shower. We complained the first day, they said they would fix it but 2nd day it was still no hot water.

Better pillows, have a recline or love seat in room, upgrade tv, get a better hot water system, better lighting in room and take better care of pool, was cloudy and dirty.

Everything was great! The bathtub could have been cleaner and the TV was purple the whole time but over all it was clean and comfy. The breakfast was one of the best free hotel breakfasts I’ve ever had. My boys loved the pancake machine.

The hotel was nice, free breakfast average. The only problem was our room location. Room 412 was next to the ice machine which sounded like it was in our room. Open 24 hrs one guest filled his cooler or something large full of ice at 3:30 am!

Breakfast was good. I would have rated stay higher except for the following: Location of room - behind the only elevator in the building and across from ice machine No water. I’m used to having at least one bottled water. Took my evening pills with sink water

Staff refused to give me a receipt everyone else does and they felt it was not there problem

The staff were all so kind & friendly. I wasn’t feeling well during my stay but Colleen (front desk) and Ann (house cleaning) were so helpful.

Front desk staff was very courteous and accommodating

For an overnight stay, it was fine. Clean. Quiet. Courteous staff.

The best part of our stay was the excellent service and care that Cynthia Pearce,the operations manager gave us after checkin. Initially there was apparently a mix up when checking in where our booked handicapped room appeared to not be available. I tried to make the best of it even though in a wheelchair. Cynthia looked and immediately went into action, understanding and made sure that a larger totally handicapped room was immediately cleaned and ready for my husband and myself to access. Within minutes she reversed the snafu that another checkin rep had done, with a smile making me feel so special that I literally cried. It is her thoughtfulness that so impressed my husband and myself that Now we will only stay at Holiday Inn Express when traveling to see family every summer.Kudos to Holiday Inn Express for having such a valuable asset as Cynthia Pearce.

There was a domestic fight for an hour and a half across the hall from us. No security available.

We rented two rooms - 1 was great, the other was not cleaned two days in a row and no fresh towels. Even if there was a “do not disturb” one day (left room 10 am and removed sign),second time there was not. Needs better oversight to ensure cleaning is done.

Excellent service

Staff who checked us in was not welcoming, it felt like we are a bother. She never smiled and looked me in the eye. We changed room, the first room bathroom shower diverter was broken, we changed room which was a hassle since we were tired already and a little late.

The host was very helpful in adjusting our stay

Location was easy to find.

Perfect location to event in Wayne. Very nice staff. Comfortable. Breakfast was great. Nice lake setting.

Easy to find

There are very few hotels in the area and the location of this one is perfect. Close to the highway which makes this an ideal stay. The place is clean and quiet too.

I enjoy the proximity to various areas

Very convenient location for me.

A very fine Holiday Inn. If you request room in the back of hotel you will have a view of a small lake.

Close to Tesla super charger, great location

Great location. Clean room.

Nice clean property with beautiful views of the lake on the backside. Quiet location considering its proximity to interstate.

Great breakfast options. Well kept and great price.

Everything was clean and quiet. 24 hr. coffee/tea station in lobby. Daily breakfast had hot food. Always fresh and assorted menu.

I like waffle machines and the pancake machine is not as good. Breakfast quality was not that great compared to other similar hotels.

Great breakfast.

Some guest left a bunch of half and half containers in the corner of the elevator that wasn’t cleaned up; otherwise I would have rated the cleanliness excellent. Unfortunately the pancake maker was out of order during my one night stay. That can happen anytime.

We have stayed in this hotel before, and the reason we go back when we are in the area is because we like it. However, this time they put us in room #410, which is right across from the ice machine. Several times during the night people used the machine, jarring us awake each time. The first time we jumped up… it was so loud we thought someone was kicking the door in! Lousy night’s sleep because of it. Why would someone design a hotel with the ice machine right in front of a room? It would only be fair to warn guests and to offer this particular room at a discount. Also, the breakfast was sub-par… the pancake machine was broken, and the eggs were omelette shaped but included no cheese or veggies. Just a bland, dry, omelette. Don’t pass by this hotel- just beware of where your room is.

The staff was pleasant, room clean, breakfast poor. The eggs were cold & dry, sausage was burned. They have a pancake maker that seldom worked. The orange juice was good though.

Everything was great! The bathtub could have been cleaner and the TV was purple the whole time but over all it was clean and comfy. The breakfast was one of the best free hotel breakfasts I’ve ever had. My boys loved the pancake machine.

An excellent choice of good quality food for breakfast. Room and bed kept in a good state of cleanliness for the week we stayed.

Hot Breakfast wasn’t great. Coffee excellent