Fairmont Austin Gold Experience
From
540 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
540 $US
/nuit
À propos de cet établissement
HeadLine : Near Sixth Street
Location : Fairmont Austin Gold Experience is centrally located in Austin, a 3-minute walk from Austin Convention Center and 8 minutes by foot from Lady Bird Lake. This luxury hotel is 0.7 mi (1.1 km) from Moody Theater and 0.8 mi (1.3 km) from South Congress Avenue.
Rooms : Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Dining : Enjoy American cuisine at Garrison, one of the hotel s 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
CheckIn Instructions : Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Special Instructions : The front desk is open daily from 6:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [35th Floor Fairmont Gold Lounge]. If you arrive at the property after hours, you ll need to check in at an alternate location: [If checking in after 10:00pm please proceed to the main Lobby s front desk for check-in]. Front desk staff will greet guests on arrival.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
101 Red River Street Fairmont Gold, Waller Creek District, Austin, Texas, États-Unis d’Amérique
Options de chambre
Fairmont Gold One Bedroom Suite, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
1 Canapé-Lit
Couchages 4
820 ft²
Vue sur la villeClimatisationChauffageCoffre-fortEntrée privée
Fairmont Gold Room, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
410 ft²
Vue sur la villeClimatisationChauffageCoffre-fortEntrée privée
Fairmont Gold Studio Suite, 1 King Bed
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
850 ft²
Vue sur la villeClimatisationChauffageCoffre-fortEntrée privée
Fairmont Gold Room, 2 Queen Beds
Détails de la chambre
2 Grands Lits Doubles
Couchages 4
410 ft²
Vue sur la villeClimatisationChauffageCoffre-fortEntrée privée
Avis des voyageurs sur Fairmont Austin Gold Experience
8.8
Fabuleux
Basé sur 46 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Fairmont Austin Gold Experience, la plupart des clients saluent le personnel chaleureux et attentionné ainsi que les avantages du salon Gold, en plus des chambres confortables et modernes et de l'emplacement central, à proximité des attractions du centre-ville et du centre de congrès.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Fairmont Austin Gold Experience, la plupart des clients saluent le personnel chaleureux et attentionné ainsi que les avantages du salon Gold, en plus des chambres confortables et modernes et de l'emplacement central, à proximité des attractions du centre-ville et du centre de congrès.
Beaucoup soulignent des espaces communs attrayants, une piscine sur le toit animée et une salle de sport bien équipée. Les travaux autour de l'établissement affectent l'accessibilité à pied pour certains, et le service ou la propreté de la piscine peuvent parfois laisser à désirer. Les commentaires sur les restaurants sont majoritairement positifs, bien que plusieurs clients aient trouvé les options de petit-déjeuner limitées ou la nourriture du club irrégulière. Dans l'ensemble, attendez-vous à un établissement haut de gamme en centre-ville offrant un grand confort et quelques imprévus opérationnels.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La piscine sur le toit et les espaces communs sont très appréciés, et la salle de sport est bien équipée ; l'accès au salon Gold est largement salué. Plusieurs clients ont noté un service lent ou limité au bord de la piscine ainsi que des problèmes de propreté occasionnels, tandis que les commentaires sur le spa sont mitigés.
Avis de voyageur à ce sujet
10
Nicole
1 juin 2025
·
A séjourné 2 nuits
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
10
James
23 févr. 2024
·
A séjourné 4 nuits
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
10
irina
30 mai 2025
·
A séjourné 4 nuits
Clean, nice pool
Clean, nice pool
10
Gyorgy
18 avr. 2025
·
A séjourné 2 nuits
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
10
Aaron
17 févr. 2025
·
A séjourné 1 nuit
The overall experience was great. The good club amenities were really good and we took full advantage.
The overall experience was great. The good club amenities were really good and we took full advantage.
6
Steven
26 oct. 2025
·
A séjourné 4 nuits
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
10
Kabir
7 janv. 2026
·
A séjourné 3 nuits
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Daniel
4 mars 2024
·
A séjourné 4 nuits
Beautiful hotel. Great location. Easy to park. Friendly staff with great customer service. They have really good recommendations if you don’t have plans for the day. The rooftop pool is awesome! It’s not crowded before 11 or after 6. During service hours, you just have to get there early for a chair. The food is amazing whether it’s by the pool, room service, gold lounge, or the restaurants. We would stay again in a heartbeat
Beautiful hotel. Great location. Easy to park. Friendly staff with great customer service. They have really good recommendations if you don’t have plans for the day. The rooftop pool is awesome! It’s not crowded before 11 or after 6. During service hours, you just have to get there early for a chair. The food is amazing whether it’s by the pool, room service, gold lounge, or the restaurants. We would stay again in a heartbeat
10
Anna
27 nov. 2025
·
A séjourné 3 nuits
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
10
Esther
4 nov. 2024
·
A séjourné 1 nuit
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres sont généralement très propres, et de nombreux clients font l'éloge du service de ménage. Certains ont noté des lacunes dans les espaces communs (terrasse de piscine désordonnée, spa bondé ou sale) et un défaut mineur concernant la literie.
Avis de voyageur à ce sujet
10
James
23 févr. 2024
·
A séjourné 4 nuits
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
10
irina
30 mai 2025
·
A séjourné 4 nuits
Clean, nice pool
Clean, nice pool
10
Gyorgy
18 avr. 2025
·
A séjourné 2 nuits
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
10
Eric
20 févr. 2024
·
A séjourné 3 nuits
Second time staying at the Fairmont Gold in the past 6 weeks. Second time just as wonderful as the first. Rooms clean, service excellent, food on gold level excellent.
Second time staying at the Fairmont Gold in the past 6 weeks. Second time just as wonderful as the first. Rooms clean, service excellent, food on gold level excellent.
10
Younghwan
20 mars 2025
·
A séjourné 1 nuit
매우 깔끔하게 친절한 호텔입니다.
매우 깔끔하게 친절한 호텔입니다.
6
Steven
26 oct. 2025
·
A séjourné 4 nuits
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
My wife was at a conference and my wife was there all day by herself. The first full day she was at the pool and there was little service - no umbrellas put up, food was left by her chaise, had to ask where to get food, etc. Booked an all day spa experience and found it to be very crowded and dirty. Cleaning service was good after she called them.
10
Kabir
7 janv. 2026
·
A séjourné 3 nuits
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Anna
27 nov. 2025
·
A séjourné 3 nuits
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
4
Joe
7 déc. 2024
·
A séjourné 1 nuit
No sheets on the bed...just a bottom sheet
No sheets on the bed...just a bottom sheet
10
Esther
4 nov. 2024
·
A séjourné 1 nuit
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses, confortables et souvent modernes, avec une vue imprenable sur la ville et des lits très confortables. Certains clients ont mentionné des éléments datés ou des problèmes de contrôle de la température et de maintenance (eau chaude lente, chambres chaudes), et quelques-uns ont noté des nuisances sonores dues aux travaux de construction.
Avis de voyageur à ce sujet
10
Nicole
1 juin 2025
·
A séjourné 2 nuits
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
We had a short but very sweet weekend in Austin, with the Fairmont as our home base. We did the gold package, and it was worth every penny! The staff was friendly, the Gold Lounge was stocked with great snacks and drinks, and the gym was very nice with a great mix of cardio and weight options. The bed was very comfortable, and overall it was truly a pleasurable stay.
4
Michael
21 mai 2025
·
A séjourné 2 nuits
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
10
Riad
31 déc. 2024
·
A séjourné 1 nuit
Well appointed, modern room with a view! The property has many options for dining and entertainment and we loved our stay!
Well appointed, modern room with a view! The property has many options for dining and entertainment and we loved our stay!
10
Gyorgy
18 avr. 2025
·
A séjourné 2 nuits
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
Absolutely lovely stay at the gold experience. The staff we met were lovely. The pool is fantastic. The room was spacious, clean and modern. All in all a great experience.
10
Cole
4 oct. 2024
·
A séjourné 4 nuits
Great views, great staff
Great views, great staff
10
LEO
1 sept. 2025
·
A séjourné 2 nuits
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
10
John
5 août 2024
·
A séjourné 1 nuit
Excellent service and very comfortable rooms.
Excellent service and very comfortable rooms.
6
Emma
23 déc. 2024
·
A séjourné 3 nuits
Staff were wonderful but the hotel is old and outdated.
Staff were wonderful but the hotel is old and outdated.
10
Kabir
7 janv. 2026
·
A séjourné 3 nuits
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
8
Vicsandra
12 oct. 2024
·
A séjourné 1 nuit
The room was hot. There isn’t an area to relieve your pet. But beautiful hotel.
The room was hot. There isn’t an area to relieve your pet. But beautiful hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement salué pour sa chaleur, son attention et son professionnalisme, avec de nombreuses mentions spécifiques à l'équipe Fairmont Gold et au personnel de la conciergerie. Plusieurs commentaires font état d'incohérences dans le service du bar du hall ou du bord de la piscine, d'interactions occasionnelles désagréables et d'un problème isolé avec le service de voiturier.
Avis de voyageur à ce sujet
10
J. Nick
7 avr. 2025
·
A séjourné 2 nuits
Incredible service from the Gold Room team
Incredible service from the Gold Room team
10
melinda
5 oct. 2024
·
A séjourné 3 nuits
Excellent experience! The gold was worth every penny. Dine and Anna were exceptional.
Excellent experience! The gold was worth every penny. Dine and Anna were exceptional.
4
Michael
21 mai 2025
·
A séjourné 2 nuits
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
The service level in the lobby bar at lunch was terrible 30 -minutes to get service. The Air conditioning is set to go off in the middle of the night and had a minimum of 65 degrees. There are way too many obvious cost saving steps that they have taken like the automated service lines rather than a real person, all these steps have seriously damaged what used to be a very high-quality brand
10
Kimberley Joan
30 août 2025
·
A séjourné 2 nuits
As always, I enjoyed my stay at the Fairmont Gold level. The staff are all so wonderful and welcoming. My number one place to stay in Austin!
As always, I enjoyed my stay at the Fairmont Gold level. The staff are all so wonderful and welcoming. My number one place to stay in Austin!
2
Maximo
5 mai 2024
·
A séjourné 3 nuits
Customer service was terrible, the person at the front desk was rude and unresponsive.
Customer service was terrible, the person at the front desk was rude and unresponsive.
6
Ryan
4 juil. 2025
·
A séjourné 1 nuit
We had a great stay here the first time about a month ago, this time was a little disappointing. Excluding the bartender Austin at Rules and Regs, and excluding the check in staff at the Gold Lounge, the service everywhere else was not great. The lobby bartenders/servers and the lady at Good Times was really not warm, welcoming or friendly at all. Almost like we were bothering them for being there. We also asked the concierge if they had some chips because they did the last time and she told me no but I could purchase snacks in my room. Minor thing but still off-putting. We had the complete opposite experience the first time we stayed here where the staff and service everywhere was excellent so just really a let down especially for the price point of a hotel like this. The property itself is beautiful and has great amenities and the gold experience is nice but we are reconsidering having this place as our go to Austin hotel.
We had a great stay here the first time about a month ago, this time was a little disappointing. Excluding the bartender Austin at Rules and Regs, and excluding the check in staff at the Gold Lounge, the service everywhere else was not great. The lobby bartenders/servers and the lady at Good Times was really not warm, welcoming or friendly at all. Almost like we were bothering them for being there. We also asked the concierge if they had some chips because they did the last time and she told me no but I could purchase snacks in my room. Minor thing but still off-putting. We had the complete opposite experience the first time we stayed here where the staff and service everywhere was excellent so just really a let down especially for the price point of a hotel like this. The property itself is beautiful and has great amenities and the gold experience is nice but we are reconsidering having this place as our go to Austin hotel.
10
Courtney
4 mai 2025
·
A séjourné 2 nuits
The location and staff were amazing. We were blown away. This has and will continue to be the only hotel I will stay in when I come to town.
The location and staff were amazing. We were blown away. This has and will continue to be the only hotel I will stay in when I come to town.
10
Marcial
6 août 2024
·
A séjourné 3 nuits
Our family had an amazing experience. The staff were friendly and attentive. We had a hiccup with the valet. One of valet left our car's accessories button on and the battery was drained. Luckily we had a jumper pack and got it started. Despite the inconvenience we had a really great ti.e and would be back.
Our family had an amazing experience. The staff were friendly and attentive. We had a hiccup with the valet. One of valet left our car's accessories button on and the battery was drained. Luckily we had a jumper pack and got it started. Despite the inconvenience we had a really great ti.e and would be back.
10
Kabir
7 janv. 2026
·
A séjourné 3 nuits
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Esther
4 nov. 2024
·
A séjourné 1 nuit
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
The staff was amazing and the Gold experience was phenomenal. Every staff member provided excellent services and even went above and beyond to make clients happy! Will definitely be returning for this experience! We used the gym, which was kept clean and restocked for towels, etc. We used the pool and hot tub one day but it would have been great if there was pool side service.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central et accessible à pied près du centre de congrès et des salles de spectacles du centre-ville, idéal pour les événements tels que les matchs de football de l'UT. Plusieurs clients mentionnent les importants travaux de construction à proximité, la circulation et les activités de rue occasionnelles qui peuvent affecter l'accessibilité à pied ou le niveau sonore.
Avis de voyageur à ce sujet
10
Kamra
4 mai 2025
·
A séjourné 3 nuits
Everything around us was under construction, so it made it a little bit iffy to get around as far as walking.
Everything around us was under construction, so it made it a little bit iffy to get around as far as walking.
6
Phoebe
10 juin 2025
·
A séjourné 5 nuits
Great location
Great location
10
James
23 févr. 2024
·
A séjourné 4 nuits
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
The hotel rooms and staff were wonderful. From the valets, to front desk, to bellmen, to cleaning staff, they were friendly and attentive. We stayed in the Gold area, which had its own lounge with complimentary breakfast, snacks, appetizers and desserts. Food was great and the view was nice. Room was well appointed with comfy beds and a nice bathroom. There is a lot of construction going, which did cause some degree of noise even on the 35th floor and the room surrounding the hotel is a bit sketchy with panhandlers, etc. The only negative about the hotel property was the pool area. The pool itself was nice but the pool deck was cluttered with used towels, empty glasses, food wrappers, etc. with no one (apparently) tasked with cleaning them up. We arrived to find all but a few chairs occupied by used, wet towels from since-departed swimmers. No one offered us drinks or anything either, which seemed odd given how nice the hotel is.
10
Eric
8 janv. 2024
·
A séjourné 3 nuits
Wonderful hotel right downtown next to convention center. The gold experience was excellent. Check in was fast, great breakfast and attentive staff. Room was spacious and clean. Looking forward to our next stay there with warmer weather to take advantage of the pool.
Wonderful hotel right downtown next to convention center. The gold experience was excellent. Check in was fast, great breakfast and attentive staff. Room was spacious and clean. Looking forward to our next stay there with warmer weather to take advantage of the pool.
10
Vance
18 févr. 2025
·
A séjourné 1 nuit
Everything to do with the hotel is great! The traffic around the hotel… no so much… Gold level is worth it all day long!
Everything to do with the hotel is great! The traffic around the hotel… no so much… Gold level is worth it all day long!
10
Richard
28 sept. 2025
·
A séjourné 3 nuits
Wonderful staff and great location for the UT football game.
Wonderful staff and great location for the UT football game.
10
Chad
17 oct. 2024
·
A séjourné 6 nuits
Construction going on
Construction going on
10
Kabir
7 janv. 2026
·
A séjourné 3 nuits
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
My stay at the Fairmont was nothing short of excellent. From the moment I arrived, the staff was warm, professional, and genuinely attentive. Check-in was smooth, the room was spotless, and the attention to detail throughout the property really stood out. The hotel itself is beautiful — modern, luxurious, and thoughtfully designed. The room was spacious, comfortable, and quiet, with an incredible bed and great views. Everything felt high-end without being stuffy. Amenities were top-tier, especially the pool and common areas, which had a great atmosphere. The location is perfect — walkable, central, and close to everything you’d want to experience. Overall, this is exactly what you expect from a Fairmont: quality, comfort, and outstanding service. I’d absolutely stay here again and highly recommend it to anyone looking for a premium hotel experience
10
Harry
10 mai 2025
·
A séjourné 1 nuit
Great location and property
Great location and property
10
Eric
22 déc. 2024
·
A séjourné 4 nuits
Excellent hotel in perfect location. Third time here.
Excellent hotel in perfect location. Third time here.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les offres du salon Gold (petit-déjeuner, collations et canapés) reçoivent des éloges fréquents, et la restauration sur place est souvent appréciée. Plusieurs critiques ont trouvé la variété du petit-déjeuner limitée ou la qualité de la nourriture du club inégale.
Avis de voyageur à ce sujet
10
Ryan
27 mars 2025
·
A séjourné 5 nuits
Good but the gold could have better food
Good but the gold could have better food
10
Stephanie
9 mars 2025
·
A séjourné 2 nuits
Fairmount Gold is such a fantastic and special experience. Our family felt very taken care of. Breakfast and canapés were varied and delicious.
Fairmount Gold is such a fantastic and special experience. Our family felt very taken care of. Breakfast and canapés were varied and delicious.
6
COLIN
22 avr. 2024
·
A séjourné 3 nuits
Decent room and very helpful staff. Biggest disappointment was the lack of choice at breakfast … if you don’t like eggs then you have very little chance of a good meal. More choice is needed.
Decent room and very helpful staff. Biggest disappointment was the lack of choice at breakfast … if you don’t like eggs then you have very little chance of a good meal. More choice is needed.
10
Tom
4 avr. 2025
·
A séjourné 1 nuit
Excellent. Amazing breakfast
Excellent. Amazing breakfast
10
LEO
1 sept. 2025
·
A séjourné 2 nuits
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
If you've never stayed in a Fairmont Gold property you're missing out. It's basically a hotel within a hotel. You get your own dedicated check in desk with dedicated staff. You have a lounge to access with free beverages including an honor bar system where you can make your own drinks. You get breakfast and snacks included too. I had a king room with a city view. There is a lot of construction going on around the property so be aware of that. My room was very clean and the staff was very nice. If I had a nitpick it would be that it took a long time for the hot water to come on in my room. Like a good 5 minutes. I was on the 34th floor. I mention this because the property seems fairly new. In San Francisco I stay at the St. Francis and I haven't ever had that issue. Other than that very nice property.
10
Nan
4 avr. 2025
·
A séjourné 1 nuit
It was my first visit to this property. Every one was helpful and cordial. Room was clean. Happy hour was delightful and breakfast was just right. Hope to return.
It was my first visit to this property. Every one was helpful and cordial. Room was clean. Happy hour was delightful and breakfast was just right. Hope to return.
10
Craig
29 déc. 2024
·
A séjourné 4 nuits
Very nice hotel, staff was outstanding ! Loved the way it was decorated for Christmas especially when having drinks in the bar area and totally enjoyed the Lounge for the Gold Experience. Wonderful breakfast, snacks,and desserts!
Very nice hotel, staff was outstanding ! Loved the way it was decorated for Christmas especially when having drinks in the bar area and totally enjoyed the Lounge for the Gold Experience. Wonderful breakfast, snacks,and desserts!
10
Brook
7 mai 2025
·
A séjourné 1 nuit
Best hotel experience I've ever had. The staff was beyond friendly and helpful. The food and beverages in the Gold room were amazing. Honeatly, I'm now spoiled for hotels. The bar has been raised so high, I can't bear anything less in the future.
Best hotel experience I've ever had. The staff was beyond friendly and helpful. The food and beverages in the Gold room were amazing. Honeatly, I'm now spoiled for hotels. The bar has been raised so high, I can't bear anything less in the future.
10
Anna
27 nov. 2025
·
A séjourné 3 nuits
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
Everything was great- the gold experience was totally worth it. The private concierge, the breakfast and lounge access were fantastic. The room was very clean and pleasant. The spa was ok- nothing special in terms of the service quality.
6
Patrina
8 déc. 2024
·
A séjourné 1 nuit
We’re pretty regular guests, this time was disappointing. The service, even as a gold experience guest wasn’t as anticipated. The selection in the club left a lot to be desired and the quality of the food was lacking. I’m not sure if we’ll be back.
We’re pretty regular guests, this time was disappointing. The service, even as a gold experience guest wasn’t as anticipated. The selection in the club left a lot to be desired and the quality of the food was lacking. I’m not sure if we’ll be back.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Aucun avis écrit
Les voyageurs n'ont pas encore écrit d'avis pour cet établissement.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-30: 431.6144025146484USD
- 2026-10-31: 431.4934460006714USD
- 2026-11-01: NO DATA
- 2026-11-02: 922.5349561431884USD
- 2026-11-03: NO DATA
- 2026-11-04: 1103.4249272125244USD
- 2026-11-05: NO DATA
- 2026-11-06: 807.9732445617676USD
- 2026-11-07: 807.9732445617676USD
- 2026-11-08: 984.357303515625USD
- 2026-11-09: NO DATA
- 2026-11-10: 1444.7676274719238USD
- 2026-11-11: 2710.914987231445USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: 680.7316400878906USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: 615.3872331604003USD
- 2026-11-22: 614.6320325012207USD
- 2026-11-23: 501.50324034576414USD
- 2026-11-24: NO DATA
- 2026-11-25: 513.8033455062866USD
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 515.8325713180542USD
- 2026-11-30: 569.5759873809815USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 617.7643926574707USD
- 2026-12-07: 664.2192132202149USD
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 498.45113051300046USD
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: 500.84814752197263USD
- 2026-12-15: 583.483218057251USD
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: 478.4955272872925USD
- 2026-12-19: NO DATA
- 2026-12-21: 504.1629848831177USD
- 2026-12-22: 515.4027125793457USD
- 2026-12-23: 570.5801075912476USD
- 2026-12-24: NO DATA
- 2026-12-25: 477.9089958557129USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: 522.8787411178589USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
Check-in time starts at15:00Check-in time ends at22:00Check-out time ends at11:00
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: USD 150 per pet, per night; Service animals are exempt from fees;
Front Desk Services
The front desk is open daily from 6:00 AM - 10:00 PM. The check-in location differs from the property location. Check-in location: [35th Floor Fairmont Gold Lounge]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Main lobby reception]. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy;
Dining
Enjoy American cuisine at Garrison, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Bar de la piscine
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Activités
Piscine
Cyclisme
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Terrasse
Fitness Center (nearby)
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Service de voiturier
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit