Name: Hilton Garden Inn New York/West 35th Street
Address: 63 West 35th Street, Nueva York (y alrededores), Nueva York, US
Price range: 187 US$–1403 US$ per night
Rating: 8.5

Opiniones de los huéspedes

En el Hilton Garden Inn New York/West 35th Street, los viajeros elogian constantemente su ubicación céntrica en Herald Square, cerca del metro y de Macy's, y destacan la facilidad para llegar caminando a las principales atracciones. Muchos viajeros también consideran que el personal es amable y el servicio de limpieza diario es fiable.

Las habitaciones son compactas y, en ocasiones, algo anticuadas, aunque algunas ofrecen excelentes vistas del Empire State Building. Algunos huéspedes han mencionado ruido procedente de los ascensores o de la calle, y varios han encontrado las camas pequeñas o incómodas. Las opciones de restauración en el hotel son limitadas y a menudo se describen como de mala relación calidad-precio; muchos recomiendan no utilizar los vales de desayuno y optar por las cafeterías cercanas. La limpieza es generalmente buena, aunque inconsistente, y el aparcamiento se encuentra fuera del hotel y es caro. Se trata de una base sencilla y céntrica con un servicio amable y una ubicación inmejorable.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Los servicios en el hotel son básicos: un gimnasio pequeño, una tienda/cafetería en el vestíbulo, consigna de equipaje y máquinas de hielo/agua. El bar tiene un horario limitado o, a veces, está cerrado, los ascensores pueden ser lentos y el aparcamiento se encuentra fuera del hotel y es caro.

Reseñas de huéspedes relacionadas

8

Chelsea Alyce

9 ago 2025

·

Se alojó 7 noches

Everything was great except for the elevator which was incredibly slow.

8

Francis

11 ago 2025

·

Se alojó 2 noches

We really enjoy the room. Unfortunately, the double size bed are smaller that standard double. Also, the free wifi is for members only, which is a bit measleading. Finally, the parking is from a third party half a block up the street. It was safe and easy to use, but it is not at the hotel. Overall, the hotel was nice and the location was perfect.

10

Matthew

25 nov 2024

·

Se alojó 3 noches

The staff was able to store our luggage before check in. It was very helpful considering we were hours early and could explore the city unencumbered before check in.

6

Ella Marie

31 jul 2025

·

Se alojó 2 noches

My recent stay was decent, but there were a couple of snags. While the room itself was comfortable and clean, the receptionist could definitely use some more customer service training. They weren't particularly welcoming or helpful, which isn't the first impression you want. We booked a month ahead requested to have 2 adjacent rooms, to which they agreed to over the phone, but was not honored when we arrived. We ended up with 2 rooms in 2 different floors. Also, be aware that although the hotel advertises parking, it's actually a separate paid garage, not on-site parking as implied. That was a bit of an unexpected charge. If those two things were ironed out, it would significantly improve the experience.

8

Peter

30 ago 2025

·

Se alojó 2 noches

I loved how close it was to everything. Was grateful they have a bag check to hold onto our bags before we check out. Loved the noon check out time. Needed a bathroom in the lobby to access and an ice water fill up station so guests can easily fill up after hot days out.

10

Deborah

1 jun 2025

·

Se alojó 4 noches

Very comfortable place to stay. Friendly staff. Safe and quiet. Reasonable rates. 24 hour self serve convenience shop in lobby. No complaints. Everything was great.

10

Robert

18 jul 2025

·

Se alojó 4 noches

Please was clean, customer care on point gym in the bottom floor (LL). Perfect spot right in the middle of everything

10

Raul

1 ago 2025

·

Se alojó 4 noches

I can't imagine that you could find a better location in midtown if you're visiting NYC as a tourist. You're next to Herald Square and Koreatown. There are restaurants and shops on your block, and a subway entrance on the corner. The Empire State Building is the next street over. The lobby is nice and the rooms are clean, if small, but that shouldn't be surprising for a NYC hotel room. Perfect for families. The AC works. The bathroom has no problems. The TV connects with your apps and the wifi is good. The hallways are a little sterile and the ice machines are on every 3rd floor, so getting ice may require an elevator ride.

6

Tanya

26 dic 2024

·

Se alojó 3 noches

The elevators broke when we were there. Front desk gentleman was rude. Other ladies were nice. Breakfast was a joke. Only one person serving and huge line. Super slow

10

Mary B

29 may 2025

·

Se alojó 4 noches

Well located at 35th and 6th, across from the Empire State Building, near the subway, the room was clean (except for one towel, but they had alternates to choose from). The cleaning and front desk staff were very kind. I did have an issue with my door lock, which engineering had to come fix, but it was well handled and worked fine after that. They gave me some nice chocolates to help compensate for the inconvenience! Bed was comfy, breakfast room had lots of options ( tho there is no free breakfast, so bring your credit card) Lots of food ootions around the corner on 6th Ave, . There is a small bar in the lobby but I never saw it open during my Fri-Tues stay). They have a nice mini mart by the front desk where you can buy snacks and some wines and other drinks.

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Limpieza

Muchos huéspedes informan de habitaciones limpias y un servicio de limpieza diario fiable, pero las opiniones son inconsistentes. Las quejas recurrentes mencionan zonas polvorientas, manchas, moho en los baños y suciedad ocasional por falta de mantenimiento.

Reseñas de huéspedes relacionadas

10

DARREN

31 ago 2025

·

Se alojó 8 noches

Very clean property.

4

Darren

4 jul 2025

·

Se alojó 2 noches

I know it’s downtown NYC but for the price I paid the room was rather dirty in the bathroom the corners on floor and shower were nasty shower head and handheld shower head was nasty. I will pay half this price and stay at an Airbnb and it would be clean.

10

Fiama

20 feb 2025

·

Se alojó 2 noches

I love staying on 35th St. everything is close by you have walking distance to the subway. However my room was dusty bathroom was dusty the lamps. Hairs on the walls?!? The nightstands were dusty and I found a soda bottle underneath the bed. I think the cleaning staff should do a little bit more of a thorough cleaning overall who doesn’t want to stay in New York City!!!

6

EILEEN

10 ago 2025

·

Se alojó 10 noches

Great value but…. There was mold around tub that was siliconed over. While I felt safe from mold it was very disconcerting to see. There was also a gouge in wall next to one bed.

8

vickie

21 jul 2025

·

Se alojó 5 noches

I stay here regularly. The employees in general are excellent. Only negative was some mildew in the shower.

6

Rondi

26 nov 2024

·

Se alojó 3 noches

Homeless people sleeping on sidewalk a few feet from entrance of hotel. The rooms in the hotel are in great need of renovation. The carpet looks as if it’s been there since the hotel was built. Shower curtain was also gross in need of replacement. Chest of drawers was missing top draw. Can’t believe that they actually charge $400 plus a night during the holiday season.

10

Kathleen

19 oct 2025

·

Se alojó 7 noches

Clean room and excellent customer service.

10

Holly

5 ago 2025

·

Se alojó 3 noches

Far and few between our hotels that still make your bed and give you fresh towels and coffee supplies daily. I was pleasantly surprised to receive this service at the Hilton Garden Inn. Also, we loved the location of this hotel as it is right by a subway station and Herald Square by the giant Macy’s. It’s less than a half a mile walk from the train station as well as Times Square.

8

Philippe

20 jul 2025

·

Se alojó 2 noches

The best thing about this hotel was probably the view from our room! We were on the 31st floor facing uptown. Room 3101 to be exact. The view was amazing! The room was pretty clean although I've seen cleaner hotel rooms, there were some small stains on the comforters and the corners of the floor in the bathroom were not completely clean. I have been in much worse rooms though. The staff was all extremely friendly and helpful! The location was perfect for our trip! 5 min walk from Penn Station, around the corner from the Empire State Building, 8 min walk to Times Square. Great access to subway to get anywhere we wanted to go! The only real complaint I have is that our room was right beside the elevator which created a lot of noise in our room and did wake me up extra early and did not allow me to go back to sleep the first night! The second night I slept like a baby since I did so much walking that day! Overall good place to stay and the price was right!

2

BARKATALI

30 ago 2025

·

Se alojó 4 noches

The property is not well maintained.

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Habitaciones

Las habitaciones son compactas para Nueva York, con algunos acabados anticuados, pero muchos destacan las excelentes vistas del Empire State Building. Algunos huéspedes han mencionado camas pequeñas o incómodas, ruido ocasional de los ascensores o de la calle, y problemas intermitentes con el aire acondicionado o los accesorios.

Reseñas de huéspedes relacionadas

8

Ian James

3 jun 2025

·

Se alojó 5 noches

Location is great. Steps from the Subway and is just off 6th avenue so almost halfway to both sides of Manhattan. Room was good sized (massive for NYC I'm told) and the aircon was cold, if not a bit noisy. Bed was comfy. Shower was superb and housekeeping were excellent. Fridge was very handy and had an iron and hairdryer, plus plenty of charging outlets for gadgets. Only gripe was there was little storage for a family of four so lived out our suitcases. Food - we had breakfast included which was ok, but not amazing. More of a cafe than a restaurant. You could choose one item from a small selection of sandwiches, muffins, croissants, waffle or omelet, plus a drink and a piece of fruit. Staff were a bit hit and miss. Some were lovely and helpful, others were grumpy. Overall I recomend this hotel.

10

Andrea

30 jul 2025

·

Se alojó 1 noche

Great stay in the heart of Midtown NYC! Clean and updated rooms, friendly staff. Right down the street from Herald Square, a few blocks from MSG and plenty of transit options, including Penn Station. Would definitely recommend/stay here again.

8

Kathy

3 jul 2025

·

Se alojó 3 noches

We will start with the good: great/friendly staff, willing to accommodate a room change (The beds in a double room are smaller than a regular full size bed, barely larger than a twin. NOT comfortable for 2 people to sleep on unless you are tiny and like to cuddle.) But that being said, they changed our room for us, no issues. And a big plus, literally next to a subway station for easy access. The not so good: as I mentioned, the double bed rooms have teeny beds. There is no USB plugs as most places have upgraded to. So bring extra blocks to plug all of your devices in. The n

8

Carla

29 ago 2025

·

Se alojó 4 noches

kind of noisy, first night, across the street, was a all night party on the rooftop :/……maybe some sound-proofing is in order? other than that, our stay was nice….:)

10

Jerry

18 jul 2025

·

Se alojó 4 noches

This was the best location. The room had a direct view of the city and Empire State building. Will stay here again...

10

Amber M

14 ago 2025

·

Se alojó 4 noches

The views were amazing, and close to the subway. A lot of food options close. Hotel was clean and staff were very kind.

8

Christina

10 jun 2025

·

Se alojó 4 noches

Lower floor can hear the traffic at night so the AC has to stay on or can’t sleep well.

8

Liam

14 ago 2025

·

Se alojó 4 noches

The hotel is in a great location, easy to walk to alot of sights, great dining options all around. Subway right outside front door. Staff was friendly and helpful. Very clean all around. My only negative is about the beds, they were very uncomfortable and not supportive at all. It was like the bed in national lampoons european vacation. But overall a great experience, and would definitely stay there again.

4

zuhal

7 jul 2025

·

Se alojó 4 noches

This hotel is old and smaller than it looks on the photos. There are stains on the duvet. Beds are way too small. The AC is tooooo noisy. It is impossible to sleep with it on. The only great thing is its location.

10

Yixin

4 oct 2025

·

Se alojó 3 noches

Beds are not big compare to other hotels I’ve been to. Room also quite small, but in the center of manhattan I totally understand. Views are crazy. Very easy access to the subway. Recommend! Picture is from the hotel rom window

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Servicio

El servicio se describe con frecuencia como amable, servicial y atento, incluyendo un registro de entrada sin problemas y asistencia con el equipaje o el transporte. Sin embargo, algunas reseñas mencionan una recepción poco acogedora o una comunicación deficiente en ocasiones.

Reseñas de huéspedes relacionadas

10

Brigette

1 sept 2025

·

Se alojó 2 noches

My go-to when I stay in midtown. Clean, comfortable rooms and great staff.

8

Leanne

22 oct 2025

·

Se alojó 2 noches

Check in not helpful, not informed about breakfast or where room was etc.

10

Joanne

1 oct 2025

·

Se alojó 1 noche

Quiet, clean, convenient, and friendly staff. Will stay there again.

10

Katie

27 ago 2025

·

Se alojó 3 noches

Great service.

10

Sheila

3 feb 2025

·

Se alojó 3 noches

The hotel staff was amazing. Kim was super friendly and helpful at checkin and Jess, with Hilton Honors, was outstanding.

10

Marcia

9 jun 2025

·

Se alojó 2 noches

The front desk staff were very friendly and accommodating!

10

Trish Karen

2 sept 2025

·

Se alojó 3 noches

Great property and very friendly staff. Great location and always felt safe. The street in front of the hotel needs cleaning, trash in front of the hotel on the streets but that’s a city problem, not the hotels problem.

2

sebastiana

9 ago 2025

·

Se alojó 5 noches

It was close to time square. The staff was very unfriendly and some were very rude!! I would not stay here again just because of the staff!!

10

Michael

12 ago 2025

·

Se alojó 2 noches

The service was excellent, as everyone was friendly and helpful. The rooms were very clean. Although breakfast is not included, there is a café, which has a nice assortment which can be purchased à la carte. In terms of public transportation, the hotel is only a few steps away from the subway and several blocks away from Penn Station (for Amtrak and commuter trains). Overall, it was a great experience.

6

Hayley

25 nov 2024

·

Se alojó 1 noche

At check-in, a gentleman (front desk employee) seemed inconvenienced by helping me. I was assigned a room, and asked if there was one on a higher floor and with a better view. He told me no. I went up, checked the room, was dissatisfied, came back down and then spoke with a young lady (another front desk employee) who was able to accommodate my request of a higher floor and better view. Disappointed with my initial interaction and the gentelman's unwillingness to accommodate my request. The remainder of the short stay was completely fine.

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Ubicación

La ubicación es constantemente elogiada: a pocos pasos del metro, frente a Macy's y a poca distancia a pie de Times Square y de las principales atracciones. Algunos huéspedes señalan el ruido de la calle y las aceras sucias como parte de la zona.

Reseñas de huéspedes relacionadas

10

ami

4 ago 2025

·

Se alojó 5 noches

Great location! Right next to the Empire State Bldg. Subway station right outside the front door. Staff was super friendly. Just a great stay! Helped up arrange travel to and from the airport. Only real complaint is the room was tiny, but that's just NYC. We weren't in the room long enough for it to be a problem. Would definitely stay there again.

10

Jestherlynn

19 ago 2025

·

Se alojó 4 noches

Great and convenient location. Central to everything. We just walked everywhere most days. Clean property. Would stay here again.

10

Leslie

1 sept 2025

·

Se alojó 3 noches

Excellent location! Will stay again if able to.

10

Vanessa

18 mar 2025

·

Se alojó 3 noches

Great location , 5 sec from metro exit

10

Victor James

18 dic 2024

·

Se alojó 3 noches

Great location and great hotel

10

David

27 may 2025

·

Se alojó 3 noches

I think this hotel is primarily fantastic because of its location. A massive multi subway station was just outside the door, and it's located next to an incredibly great rooftop bar and just a few blocks down from Time Square and one block off of the Empire State bldg. Plus it's relatively right in the middle of the city so you can go any direction you would like. This particular block of 6th Avenue next to it is also often used for street fairs and weekend activities, extending up a few blocks to Bryant Park. There's a small quaint open park diagonally from the hotel, and the hotel seemed nice in and of itself. The only one negative is the exercise room is lacking.

10

Hua

30 jul 2025

·

Se alojó 4 noches

Very friendly and helpful staff. Convenient location for shopping and dining. Subway station is steps away from the hotel so it's super easy to get around to any area using public transportation.

10

Andres

25 ago 2025

·

Se alojó 5 noches

Good location with easy access to subway, shopping, and dining. Rooms were clean, staff was friendly.

8

Michelle

21 ago 2025

·

Se alojó 2 noches

Great location, in the heart of midtown. Close to Penn Station.

8

Patrick

26 nov 2024

·

Se alojó 7 noches

Our high floor room was nice and quiet, the location while central was a bit dirty around the Hotel.

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Comida

Las opciones de desayuno/tienda en el hotel son limitadas y a menudo de mala relación calidad-precio, con reglas estrictas para los vales y principalmente productos preenvasados. Muchos huéspedes recomiendan las cafeterías cercanas, aunque algunos han encontrado las ofertas sencillas satisfactorias.

Reseñas de huéspedes relacionadas

8

Gina

9 dic 2024

·

Se alojó 3 noches

Great location with access to most everything by foot. Rooms are small, but that is typical in the city. The breakfast that was included is not as good as I have had at other Hiltons but wasn't terrible. There were homeless sleeping out front everyday. Overall I would stay here again.

8

Trudi

14 ago 2025

·

Se alojó 4 noches

Great location . Room suited us as a family of 3 . Breakfast was incl in our room rate , but it is very limited and regimented !!! 4 items per person , and either juice or coffee - not allowed both (god forbid you ask for a glass of water ) 😂 Personally I would ditch the breakfast option , as there are loads of really nice bakery’s a block away and nice parks to sit and eat your breakfast in and watch the world go by , which is exactly what we did for 3/4 mornings .

6

Trifon

9 ago 2025

·

Se alojó 2 noches

It was little noisy, but I guessed that's normal in NY. Poor breakfast, like no breakfast. Unhealthy food served for breakfast, also poor quality!

8

Deborah

8 oct 2025

·

Se alojó 8 noches

We bought the breakfast package and it was horrible. It was like a 7-11 mini mart with attitude. Our choices were prepackaged microwave egg sandwiches, it was so unappealing we only went 2 or three times and mainly for the coffee. The two men behind the counter were rude and condescending to us. They had attitude about us having the breakfast vouchers, they rudely pointed out what we could and could have. It was so embarrassing and unexpected. I try telling the front desk but they weren’t interested.

6

venkata shobhana Prasanna

23 ago 2025

·

Se alojó 5 noches

Stay was great but the option of Breakfast was not a good decision. The stay along with break fast was not a good choise. Breakfast had no good food and was limited. People can choose to eat outside instead of including breakfast during their stay.

10

Nora

20 oct 2025

·

Se alojó 3 noches

Convenient location. A bit dated but clean. Staff was helpful. No onsite breakfast but the coffee cart outside was cheap and tasty

8

satu irene

5 ago 2025

·

Se alojó 3 noches

Overall we were very pleased with our stay. Location was very good, walking distance to Broadway and Time square. Also metro station was right outside hotel entrance. Staff was helpful and friendly. Our room was very small but clean. Our only real disappointment was breakfast that was included in our stay.

10

Naazi

21 jul 2025

·

Se alojó 4 noches

This was a great location. The hotel rooms were very clean and quiet. The breakfast was yummy.

10

Mary B

29 may 2025

·

Se alojó 4 noches

Well located at 35th and 6th, across from the Empire State Building, near the subway, the room was clean (except for one towel, but they had alternates to choose from). The cleaning and front desk staff were very kind. I did have an issue with my door lock, which engineering had to come fix, but it was well handled and worked fine after that. They gave me some nice chocolates to help compensate for the inconvenience! Bed was comfy, breakfast room had lots of options ( tho there is no free breakfast, so bring your credit card) Lots of food ootions around the corner on 6th Ave, . There is a small bar in the lobby but I never saw it open during my Fri-Tues stay). They have a nice mini mart by the front desk where you can buy snacks and some wines and other drinks.

10

Lesley

20 jul 2025

·

Se alojó 4 noches

Hilton garden inn New York This is the second year I’ve stayed here. Basic hotel rooms are a really good size. In the room Fridge. Iron/board. Coffee maker and microwave. The bed is really comfy and the pillows are wonderful, location is just right for opposite street to Marcy’s 5 mins to empire state. And 5th avenue shopping and attractions about 8 blocks from broadway and just a little further to Times Square. All walkable. The hotel has a small cafe open only for breakfast but the food is so limited it’s not worth going in. Great places to eat all around nyc exploring is the best part. will stay there again. Price wise you can get hotels same or slightly cheaper at Times Square. This hotel I feel is overpriced as it has no pool or restaurant. And definitely a 3 star.

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Mes	Precio medio
enero	182 US$
febrero	192 US$
marzo	253 US$
abril	283 US$
mayo	308 US$
junio	365 US$
julio	300 US$
agosto	240 US$
septiembre	442 US$
octubre	421 US$
noviembre	332 US$
diciembre	469 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $1403	22 $553	23 $497	24 $518
25 $212	26 $380	27 $471	28 $554	29 $421	30 $516	31 $674

DO	LU	MA	MI	JU	VI	SA
1 $403	2 $362	3 $403	4 $434	5 $374	6 $378	7 $402
8 $230	9 $374	10 $325	11 $403	12 $348	13 $315	14 $372
15 $221	16 $338	17 $421	18 $410	19 $316	20 $282	21 $366
22 $187	23 $240	24 $354	25 $728	26 $581	27 $528	28 $382
29 $240	30 $396

Hilton Garden Inn New York/West 35th Street

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