多佛-羅克威希爾頓欣庭飯店

Everything was great. Plenty of parking, friendly staff, room was much larger than I expected, breakfast was delicious with lots of options (and I'm very critical as I usually travel with a diabetic and someone who doesn't eat pork or eggs). If I had to complain about something, I was a little disappointed that there wasn't a bar/restaurant on the premises. That being said the location was VERY convenient with many shopping and restaurant options within a couple minutes car ride. I'll definitely use this hotel for any future trips to the area.

Everything was pretty good but we especially came to this place because of the indoor pool which was not in function and not available when we arrived. It was told to us that it was under maintenance. But neither was the website updated for this discrepancy nor were we informed about that. I think this comes under the responsibility of the management/Hotel to update regarding their Amenities if any is not available prior to accepting the reservation.

The room is clean. Elevators are outdated and run down. The staff is nice but not always friendly. The rooms are well sized. The parking lot was plowed quickly after snow. Altogether a little disappointed in this being a Hilton.

Check in was quick and easy, staff was thorough and professional. Prompted me for my Hilton Honors number, which I didn't have, and they quickly looked it up for me. Facility was clean and well maintained.

Average facility, beginning to show wear in a quiet location. Hosted a wedding party which was allowed to be needlessly noisy.

Our room was clean and spacious. The facility was clean and well kept. The staff was very friendly and helpful. Breakfast was delicious and had a wode variety of options. The only down side is the pool was temporarily out of service.

The room was great. The pool was awesome. Breakfast was pretty bad. I'm all about pancakes and french toast sticks, but yuck. They definitely need a waffle iron so you can have something fresh. Both days they had "sausage"... one day was kielbasa, the other was chicken sausage patties that were inedible. Frankly I'd stay somewhere else at a comparable price and hope for a decent breakfast if breakfast is your thing.

Property exterior and interior was nice. Went to use the pool and was not impressed. Used towels everywhere and floors needed to be cleaned. Garbage on floor and also saw a bloody bandaid on floor. Pool area needs some attention and renovation.

The breakfast food in the morning wasn’t fresh.. the fruits specifically! The condition of the hotel was poor.. needs repair, repainting.. needs maintenance. It doesn’t look as good as it presents on your advertisement. The gym and pool were smaller than it looked but we made it work

This was a great experience and close to family. The room furniture was a bit outdated but the suite was spacious and had all amenities listed. The indoor pool was a plus for the kids. The service of staff was attentive to our needs which were few. Recommended for a family. The two bedrooms for the price was a steal.

While we were pleased with the option to choose which floor we’d like to stay on, upon entering our room on the first floor, we discovered that the bathroom lights did not work. We were told that maintenance was gone (3:30 pm) and we would have to move rooms. Upon entering the second room, we were pleased that all lights were working with the exception of one bedside lamp. The room was average and seemed clean, no complaints. However, upon entering the bed at night, I noticed that the corner of the sheets had lifted up and there was a large reddish/brown stain on the mattress where my head would be sleeping. While the expectation wouldn’t be to dispose of the mattress entirely, I would hope that it was disinfected and that the hotel would put a mattress cover over that so that guests did not have to see it. When I informed the woman behind the desk in the AM before leaving, she apologized and told me that the two water bottles I was going to purchase would be “on the house”. We also informed her that the phone in the second room was not working as it constantly had a busy signal any time we tried to make a call.

There was hair on the shower wall and a used band aid in the track of the shower doors.

This hotel has become dated… it’s in need of a makeover. Shower was terrible

Check in was quick and easy, staff was thorough and professional. Prompted me for my Hilton Honors number, which I didn't have, and they quickly looked it up for me. Facility was clean and well maintained.

Average facility, beginning to show wear in a quiet location. Hosted a wedding party which was allowed to be needlessly noisy.

Front desk staff always friendly and helpful. Room size is perfect for family. Rooms are always clean.

Our room was in significant disrepair. Obvious areas where the walls had been patched- and poorly. Some holes still visible. Furniture with tears and rips. The fridge was tilted backwards to prevent its water leak from spilling onto the floor. The floor clearly had been damaged by water. The room was very clean, and the staff were very friendly, but this is not what we expect from Hilton.

Very clean and comfortable place, plus right across the street from a mall complex with restaurants and shopping. The breakfast buffet was great, loved the breakfast burrito station

Did not use kitchen or gym. Wall paper peeling off bathroom walls. Caulking in bathroom and shower leaking. Sheets were not put on bed properly and really wrinkled. I have no problem reporting this. We have been staying here for years. Never before stayed here and felt this way.

Staff was very friendly and helpful. Great selection for breakfast. Room was clean and very nice. I did ask for housekeeping one day and it never showed. I was here for 6 days, so some fresh sheets etc. would have been nice. But overall an great stay.

While we were pleased with the option to choose which floor we’d like to stay on, upon entering our room on the first floor, we discovered that the bathroom lights did not work. We were told that maintenance was gone (3:30 pm) and we would have to move rooms. Upon entering the second room, we were pleased that all lights were working with the exception of one bedside lamp. The room was average and seemed clean, no complaints. However, upon entering the bed at night, I noticed that the corner of the sheets had lifted up and there was a large reddish/brown stain on the mattress where my head would be sleeping. While the expectation wouldn’t be to dispose of the mattress entirely, I would hope that it was disinfected and that the hotel would put a mattress cover over that so that guests did not have to see it. When I informed the woman behind the desk in the AM before leaving, she apologized and told me that the two water bottles I was going to purchase would be “on the house”. We also informed her that the phone in the second room was not working as it constantly had a busy signal any time we tried to make a call.

Worst bed and pillows ever. Front desk staff was rude. Would never stay again.

This hotel has become dated… it’s in need of a makeover. Shower was terrible

Rooms are very clean pleasantly surprised with a full-size refrigerator microwave and utensils. The staff Gordon and Chelsea were very, very nice friendly and accommodating. I would definitely come back here and by the way, the breakfast was very good also.

Loved the suite I stayed in. Comfortable and spacious

Staff are friendly and accommodating. The room is spacious, clean and well kept. Will recommend staying here.

This was our first stay, but definitely not our last! The king bed suite was huge compared to a typical hotel room, was super clean, great amenities, and had a comfy bed and pillows!

Very comfortable beds and if you have a suite, it’s great to have two TVs.

Great hotel guest uostairs from me jumped all night and other kids ran the halls all night

This was a great experience and close to family. The room furniture was a bit outdated but the suite was spacious and had all amenities listed. The indoor pool was a plus for the kids. The service of staff was attentive to our needs which were few. Recommended for a family. The two bedrooms for the price was a steal.

While we were pleased with the option to choose which floor we’d like to stay on, upon entering our room on the first floor, we discovered that the bathroom lights did not work. We were told that maintenance was gone (3:30 pm) and we would have to move rooms. Upon entering the second room, we were pleased that all lights were working with the exception of one bedside lamp. The room was average and seemed clean, no complaints. However, upon entering the bed at night, I noticed that the corner of the sheets had lifted up and there was a large reddish/brown stain on the mattress where my head would be sleeping. While the expectation wouldn’t be to dispose of the mattress entirely, I would hope that it was disinfected and that the hotel would put a mattress cover over that so that guests did not have to see it. When I informed the woman behind the desk in the AM before leaving, she apologized and told me that the two water bottles I was going to purchase would be “on the house”. We also informed her that the phone in the second room was not working as it constantly had a busy signal any time we tried to make a call.

We had an amazing experience! We were there for my cousin’s surprise birthday celebration. I was cooking and burned my finger. The front desk associate Taj was extremely helpful in getting some stuff for burn out the first aid kit to help me! I will for sure come back to this property! Thanks Taj! I really appreciate you!

I checked in on Saturday, September 21 at 6:30 & the guy at the desk was the nicest person I have ever met, he was helpful, great sense of humor just a pleasant person, would definitely stay here again.

They couldn’t check me in because the internet was down so I went to Marriot!

Wanted to check in early and the staff was very accommodating

Check in and check out were both a breeze. Shout out to Rodney who checked us in—he was born to be a star. He was super friendly and helpful. Started the trip off on a positive note—love that!

Staff was amazing

Staff was super friendly and professional.

Tawanda Wilfong is a gem. What an asset to the organization. Friendly, personable, always had a smile. You need to clone her. She made us feel like family so much so we called her cousin. Dale Collins

Staff was very friendly and helpful. Great selection for breakfast. Room was clean and very nice. I did ask for housekeeping one day and it never showed. I was here for 6 days, so some fresh sheets etc. would have been nice. But overall an great stay.

Very clean and quiet.

I’m always happy to staying here it’s always clean staff is amazing and it’s away from all the stress and noise

Everything was great. Plenty of parking, friendly staff, room was much larger than I expected, breakfast was delicious with lots of options (and I'm very critical as I usually travel with a diabetic and someone who doesn't eat pork or eggs). If I had to complain about something, I was a little disappointed that there wasn't a bar/restaurant on the premises. That being said the location was VERY convenient with many shopping and restaurant options within a couple minutes car ride. I'll definitely use this hotel for any future trips to the area.

The room is clean. Elevators are outdated and run down. The staff is nice but not always friendly. The rooms are well sized. The parking lot was plowed quickly after snow. Altogether a little disappointed in this being a Hilton.

I like that it was quite and right across form the mall

ubication of hotel to best places and attention

Average facility, beginning to show wear in a quiet location. Hosted a wedding party which was allowed to be needlessly noisy.

We had a very pleasant time in this property. Hotel was very clean, organised and quiet.the stuff very polite and friendly . Ideal for all age. I recommend this property to anyone.

Very clean and comfortable place, plus right across the street from a mall complex with restaurants and shopping. The breakfast buffet was great, loved the breakfast burrito station

Quiet and clean, breakfast was average

Could hav a few more chooses at breakfast. And food should be hot. We had to take the food back to the room to heat up. . Room was clean but not all was in stock in room. Usually there is a small bottle of dish soap . Sometime to was the plates and glass with and 1 dishwasher tablet. I would have said something if we stayed longer. Staff were all nice. But rooms need TLC. Bed was way to soft for us.

Our stay was good .The only thing i have to day is the breakfast could be better the eggs are cold and breads are stale.We stay here alot..love the concierge staff very friendly and welcoming.This is our go to place .

Rooms are very clean pleasantly surprised with a full-size refrigerator microwave and utensils. The staff Gordon and Chelsea were very, very nice friendly and accommodating. I would definitely come back here and by the way, the breakfast was very good also.

Only complaint breakfast eggs were pretty bland and seemed like carton eggs mot fresh. Rest was ok.

The room was great. The pool was awesome. Breakfast was pretty bad. I'm all about pancakes and french toast sticks, but yuck. They definitely need a waffle iron so you can have something fresh. Both days they had "sausage"... one day was kielbasa, the other was chicken sausage patties that were inedible. Frankly I'd stay somewhere else at a comparable price and hope for a decent breakfast if breakfast is your thing.

We liked everything about the stay except for the cold eggs, sausage, and potatoes. The 1st morning we thought it was a fluke, but the next morning those items were cold again!

Friendly staff, and easy check-in ,and nice breakfast.

The breakfast food in the morning wasn’t fresh.. the fruits specifically! The condition of the hotel was poor.. needs repair, repainting.. needs maintenance. It doesn’t look as good as it presents on your advertisement. The gym and pool were smaller than it looked but we made it work

I was not happy with breakfast. Usually, in Hilton Hotels we are offered Belgium Waffles and the fruit was not fresh and there was no bacon. Otherwise, it was fine.

The food for breakfast was great! Good coffee too! Room was spacious but bed needs to be replaced. Too lumpy.. great front desk help and friendliness. I’d stay here again.