Ushuaia, The Mountain Hotel

I recently stayed at this hotel and overall had a very pleasant experience. The property itself is well maintained, comfortable, and provided a relaxing atmosphere throughout my visit. What truly stood out was the staff — they were consistently warm, attentive, and genuinely helpful, which made the stay feel very welcoming. There were, however, a few areas that could use improvement. The dining experience was below expectations, both in terms of food quality and the availability of plates during busy times, which made meals less enjoyable. Additionally, the Wi-Fi connection was very poor on the left side of the 4th floor, making it difficult to work or stay connected. Despite these issues, the kindness of the staff and the overall comfort of the hotel made it a nice stay. With improvements to the food service and internet connectivity, this hotel could offer an excellent experience. I would especially like to thank Andrés from the bar for his excellent service throughout our stay. His recommendations were spot on, and his friendly, attentive approach made our experience even more enjoyable. The experience for the kids was outstanding — truly top quality and highly recommended for families.

Gracias por la atención.

Generalmente un hotel recomendable, el personal de recepción estupendo, a la habitación que nos asignaron no le funcionaba la calefacción y bajo cero en Andorra hace frío, pero lo comunicamos y nos buscaron otra rápidamente. El restaurante no tiene un bufet muy amplio pero de sabor muy bien, nuestra hija pequeña no como casi de nada y nos hicieron una tortilla francesa. Volver a alojarme en el cuando haya más nieve en la zona.

Hotel muito bom. Quarto novo, limpo e espaçoso. Atenderam meu pedido para uma varanda com vista para neve. Só faltou um tv smart no quarto.

Personal muy amable. Las instalaciones están muy bien y está a pie de pista de la estación de ski de Arinsal. El restaurante correcto