Pacific Stay Hotel

My stay was good I left a few items behind I live in Las Vegas I do have family in La puente that would be able to pick up my items but hotel said only we could pick it up not considering that we live outside of town

Our toilet became

Tried a few rooms. The beds were collapsed and uncomfortable. Not a pleasant smell throughout. We had to get a refund and go somewhere else.

This place is horrible. In a really sad way. The staff seemed sad the hotel is in the condition it is. Like if they had any control over making the place better, they would. It smells like a rehabilitation facility. The kind someone goes when they break a hip and need help recovering. If the owner/management would spend the necessary money to recarpet, repaint and get some fresh, clean and scented air flowing through the HVAC system, the hotel would be stayable. We basically stepped into our room, went next door to the Marriott, booked a room, came back only to gather our things and left.

The room was clean, and generally fine. It looked like an old hotel amd had some issues. The coffee pit was broken and it took for me to ask 2 times to get it replaced. The toilet did not flush properly, but it flushed. The handle on the sink faucet was loose, but the water did come out and was hot. The freezer door was stuck closed, but the refrigerator was cool. The AC unit made a heck of a noise, but it did blow cool. I was in room 119