Hotel The Best Delhi Airport

The room was not clean, stained sheets and one stained towel. Amenities were poor and it was very noisy with loud talking, screaming kids, and barking dogs.

From the moment I arrived, the staff at Hotel The Best made me feel welcome. I had a business trip and also some sightseeing planned, and the hotel’s location was ideal for both. The breakfast was good with great variety of dishes, fresh fruit, and hot coffee — a perfect start to my day. My room had plenty of workspace, good lighting, and excellent air conditioning, which helped me stay productive. The cleanliness was top-notch, and daily housekeeping did an amazing job. The team was always courteous and ready to assist, whether it was directions or extra towels. Highly recommend this hotel for both business travelers and tourists!

The room provided initially upon check in was terrible. It was not cleaned from previous use and was a different room then booked. After a formal complaint they gave us right room. It was a very stressful situation to negotiate with them. The property was advertised as having free shuttle airport pickup, but they charged us INR 675 towards airport pickup. They also advertise as breakfast included, but it doesn't appear it is complement.

Hotel the best is a good hotel , you can stay with your family, clean rooms and service is also good, staff is also there for your help . Need to change some thing like washroom aminties and light which can make room brighter and looking good. Thank you ......

The hotel was close to the airport. That was the only saving grace. I booked it sight unseen because of the low price and the ratings on Expedia. It is CLEAR to me that the ratings are fraudulent. The hotel is located in an alley that is difficult for Uber drivers to find. The entire building reeks of cigarette smoke. The elevator was claustrophobic. The bathroom had NO hot water and NO soap. The walls in the room were filthy, and all the switches had dirt on them. The towel was dirty. The toilet seat was dirty. I did not lie on the bed because I suspected the sheets were dirty. The curtains in the room were mismatched. This hotel should be removed from Expedia. It is filthy and unsafe. When I went outside for a walk to look for food, I was approached by many individuals begging and offering “spa services.” After eating at the Holiday Inn, I returned, checked out, and went to the Park Plaza instead. I refused to spend a night in that hellhole. Quite literally the worst hotel room I have ever seen.