Name: Wai Ora Lakeside Spa Resort
Address: 77 Robinson Avenue, Holden's Bay, Rotorua, New Zealand, Rotorua, Bay of Plenty Region, New Zealand
Rating: 7.95

Guest reviews

8

Good

Based on 2,783 verified reviews

Who stays here?

Business

3%

Couple

69%

Family

13%

Group

10%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Wai Ora Lakeside Spa Resort offers a quiet, lakeside setting away from Rotorua’s center, with many guests praising friendly staff and pleasant on-site dining, but reviews frequently note dated rooms and inconsistently maintained or unavailable spa and pool facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Vera

2 weeks ago

·

Stayed 4 nights

Needed a quilt on my bed as it only had a sheet so I was happy to receive a quilt and blanket. Heap pump is there but I dont use a heat pump. Staff are excellent, Room service excellent, highly recommend Tom Yum Prawns. Great hospitality. Booked for next month and a few of other Students have changed accommodation to Waiora so that's Word.

6

Luke

Mar 29, 2026

·

Stayed 1 night

Very dated and pool and spa not clean

8

Matthew

Mar 5, 2026

·

Stayed 2 nights

Room was clean, staff was extremely friendly and kindly showed us hospitality upon knowing we were on our honeymoon. The only issue was that our AC unit didn’t work. Otherwise a great stay!

10

Rosaria

Feb 19, 2026

·

Stayed 2 nights

Lovely quiet location with a good restaurant.

6

DAWN

Feb 17, 2026

·

Stayed 1 night

the room was OK and the limited staff were run off their feet and not answering the telephone when dialing from the room to reception. The dinner to our room was only mediocre for the price. very narrow corridors to the rooms. Booking in was slow and long winded considering that we had booked well in advance.

77 Robinson Avenue, Holden's Bay, Rotorua, New Zealand

Location

With a stay at Wai Ora Lakeside Spa Resort in Rotorua (Holdens Bay), you'll be steps from Lake Rotorua and 5 minutes by foot from Te Amorangi Museum. This beach hotel is 2.1 mi (3.4 km) from Haiku Pathway and 3.4 mi (5.5 km) from Redwoods Whakarewarewa Forest.

Lake Rotorua(0.1 miles)

Te Amorangi Museum(0.3 miles)

Haiku Pathway(2.1 miles)

Redwoods Whakarewarewa Forest(3.4 miles)

Wonderworld Amazement Park(3.7 miles)

Whakarewarewa: The Living Maori Village(4.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 20:00

Before 10:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately NZD 25 for adults and children.

Check-in is from 3:00 PM to 8:00 PM, and check-out is by 10:00 AM. Early check-in and late check-out may be available for an additional fee of NZD 50, subject to availability.

Yes, complimentary shuttle services operate within 8 kilometers of the property. Guests can arrange the transfer by contacting the hotel prior to arrival.

The property offers step-free entrances and wheelchair-accessible facilities in public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.

The resort is located steps from Lake Rotorua and just 5 minutes on foot from Te Amorangi Museum. It is approximately 2.1 miles from Haiku Pathway and 3.4 miles from Redwoods Whakarewarewa Forest.

Yes, there is a seasonal outdoor swimming pool open from January to December. Pool access is available from 8 AM to 9 PM.

Children are welcome at the property. There is no charge for children under the minimum age of 18 when staying with an adult.

Wai Ora Lakeside Spa Resort

Amenities

Property description

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Guest reviews