Courtyard by Marriott Chino Hills
From
US$ 125
/noite
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From
US$ 125
/noite
Sobre este alojamento
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e um televisor no espaço comum.
Comodidades
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços de concierge e um televisor no espaço comum.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, uma receção aberta 24 horas e elevador. Há estacionamento grátis no local.
Quartos
Sinta-se em casa num dos 99 quartos com ar condicionado, um frigorífico e um televisor LCD. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.
Localização
Em Chino Hills, Courtyard by Marriott Chino Hills ficará a 5 minutos de carro de BAPS Shri Swaminarayan Mandir e de Big League Dreams Sports Park. Este hotel está a 18,2 km (11,3 mi) de Ontario Convention Center e a 24,3 km (15,1 mi) de Ontario Mills Shopping Mall.
O que há nas proximidades
BAPS Shri Swaminarayan Mandir(0.7 milhas)
Big League Dreams Sports Park(1.6 milhas)
Chino Hills State Park(1.7 milhas)
Los Serranos Country Club(1.7 milhas)
Parque de Ayala(2.4 milhas)
The Shoppes at Chino Hills(4 milhas)
Yanks Air Museum(4.2 milhas)
Prado Regional Park(4.4 milhas)
Planes of Fame Air Museum(4.8 milhas)
Cinemark Chino Movies 8(4.9 milhas)
Phillips Paw Park(7.5 milhas)
Flyway(7.8 milhas)
The Fox Theater Pomona(7.9 milhas)
Western University of Health Sciences(7.9 milhas)
The Glass House Concert Hall(8 milhas)
Aeroporto Internacional de Ontário (ONT)(17 milhas)
Fullerton, Califórnia (FUL-Aeroporto Municipal de Fullerton)(25.9 milhas)
Orange County, Califórnia (SNA-John Wayne)(31.8 milhas)
Long Beach, Califórnia (LGB-Aeroporto Municipal de Long Beach)(45.2 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviços de limpeza
Cofre
Localização
15433 Fairfield Ranch Road, Chino Hills, Califórnia, Estados Unidos
BAPS Shri Swaminarayan Mandir (0.7 milhas)
Big League Dreams Sports Park (1.6 milhas)
Chino Hills State Park (1.7 milhas)
Los Serranos Country Club (1.7 milhas)
Parque de Ayala (2.4 milhas)
The Shoppes at Chino Hills (4 milhas)
Opções de quartos
7
Quarto, 1 cama king-size e sofá-cama (Mobility Accessible with Bathtub)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
8
Suite, 1 quarto, adaptado para pessoas com dificuldades auditivas (Roll-in Shower)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
8
Suite, 1 quarto
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
8
Quarto, 2 camas queen-size, adaptado para pessoas com dificuldades auditivas
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
7
Quarto, 1 cama king-size e sofá-cama, adaptado para pessoas com dificuldades auditivas
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
8
Quarto, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
8
Quarto, 2 camas queen-size (Mobility Accessible with Bathtub)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
7
Quarto, 1 cama king-size e sofá-cama
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Ar condicionadoWi-Fi (gratuito)Frigorífico
Avaliações dos hóspedes sobre Courtyard by Marriott Chino Hills
7.7
Bom
Com base em 364 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
As avaliações do Courtyard by Marriott Chino Hills descrevem uma extensa reforma em andamento que deixa muitas áreas fechadas, com poeira, riscos, alarmes periódicos e acesso confuso, juntamente com uma combinação de quartos recentemente renovados e serviço inconsistente.
Saiba maisIsto foi útil?
O que pensam os hóspedes
As avaliações do Courtyard by Marriott Chino Hills descrevem uma extensa reforma em andamento que deixa muitas áreas fechadas, com poeira, riscos, alarmes periódicos e acesso confuso, juntamente com uma combinação de quartos recentemente renovados e serviço inconsistente.
Os hóspedes relatam grande variação na limpeza e manutenção, incluindo áreas sujas ou inacabadas, pragas, toalhas ou produtos de higiene pessoal faltando, fechaduras defeituosas e problemas com ar condicionado, água quente, TVs, cartões-chave e telefones. Quando designados para um quarto concluído, muitos o acham moderno, limpo e confortável. A localização é conveniente para a área, embora alguns mencionem o barulho da autoestrada e a confusão causada pela mudança de marca e sinalização. Mais adequado para viajantes que precisam principalmente de um quarto renovado e podem tolerar uma reforma ativa e operações reduzidas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A grande reforma deixa muitas instalações indisponíveis; a piscina e a jacuzzi estão fechadas, as áreas comuns e o estacionamento estão interrompidos e alguns elevadores estão fora de serviço.
Avaliações dos hóspedes relacionadas
8
Naomi
13 de dez. de 2024
·
A estadia foi de 1 noite
Hotel is currently going renovations. Jacuzzi and pool both closed. Something they should be noted when booking.
Hotel is currently going renovations. Jacuzzi and pool both closed. Something they should be noted when booking.
2
Ronggen
29 de ago. de 2025
·
A estadia foi de 1 noite
This hotel is still under modification, the lobby and main entry are mess up due to construction and no sign to where to check in. it is unsafe.
This hotel is still under modification, the lobby and main entry are mess up due to construction and no sign to where to check in. it is unsafe.
6
Ruben
23 de fev. de 2024
·
A estadia foi de 2 noites
Under construction looks like people actually live there pool wasn’t clean there were signs posted throughout the outside warning visitors of theft
Under construction looks like people actually live there pool wasn’t clean there were signs posted throughout the outside warning visitors of theft
2
Sandra
17 de fev. de 2025
·
A estadia foi de 1 noite
Hotel Is under construction don’t Bother going been like that for more than 1 year . When I reserved it no where it said it was remodeling. No pool no food and heating the hammering at 7 am..
Hotel Is under construction don’t Bother going been like that for more than 1 year . When I reserved it no where it said it was remodeling. No pool no food and heating the hammering at 7 am..
6
Juan
11 de out. de 2024
·
A estadia foi de 2 noites
We went and it is under construction. We were not told that when we booked. The pool, hot tub and breakfast was not available for the 2 days. The elevator was a bit shady as well.
We went and it is under construction. We were not told that when we booked. The pool, hot tub and breakfast was not available for the 2 days. The elevator was a bit shady as well.
6
Lance
4 de mai. de 2025
·
A estadia foi de 2 noites
The outside and lobby is horrible. Under construction. Watch for nails and screws in the driveway.
The outside and lobby is horrible. Under construction. Watch for nails and screws in the driveway.
6
Andrea
27 de jun. de 2024
·
A estadia foi de 1 noite
The pool and hot tub were closed which was the whole reason I booked this hotel!!
The pool and hot tub were closed which was the whole reason I booked this hotel!!
2
Stephanie
23 de out. de 2025
·
A estadia foi de 2 noites
Under repair, remodeling whatever. We were never notified when we booked our stay. It never said that on the website. People at the want to be front desk said it was and continued to argue with us that it was. It wasn’t the case. The pictures on the website showed a completely different picture than what we saw. Nothing was available like stated. Lobby wasn’t even ready for guests, rooms were barely nice. Bed was horribly uncomfortable. Wires hanging out everywhere, construction workers everywhere with hazards everywhere. No pool like shown, no breakfast like shown. Overall awful stay. Very unhappy.
Under repair, remodeling whatever. We were never notified when we booked our stay. It never said that on the website. People at the want to be front desk said it was and continued to argue with us that it was. It wasn’t the case. The pictures on the website showed a completely different picture than what we saw. Nothing was available like stated. Lobby wasn’t even ready for guests, rooms were barely nice. Bed was horribly uncomfortable. Wires hanging out everywhere, construction workers everywhere with hazards everywhere. No pool like shown, no breakfast like shown. Overall awful stay. Very unhappy.
4
Ernestina
20 de mai. de 2025
·
A estadia foi de 1 noite
I was unaware that this hotel was under renovation. A lot of the amenities were not available and there were many parking spots close to the building that left your vehicle at risk for damage.
I was unaware that this hotel was under renovation. A lot of the amenities were not available and there were many parking spots close to the building that left your vehicle at risk for damage.
4
Michelle Elizabeth
22 de jul. de 2024
·
A estadia foi de 3 noites
Property was heavily under construction. Room newly upgraded but a/c didnt work and no ammenities (breakfast, pool, etc.).
Property was heavily under construction. Room newly upgraded but a/c didnt work and no ammenities (breakfast, pool, etc.).
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: relatos de quartos sujos, manchas, poeira e pragas, além da falta de limpeza; outros descrevem quartos renovados que parecem limpos.
Avaliações dos hóspedes relacionadas
2
Linda
19 de mai. de 2025
·
A estadia foi de 2 noites
Hella dirty open bottle of liquor in room and no pillows
Hella dirty open bottle of liquor in room and no pillows
2
Crystal
14 de jun. de 2025
·
A estadia foi de 3 noites
This property is not what it says. Saying they are renovating is an under statement, you are in a full construction zone where you should require PPE. The rooms claim to be renovated, but are dirty with stained floors, hair in the shower and bathroom, and yellow pillows and dirty linens. They advertise a pool, fitness center, and free continental breakfast which is not available. The front desk is literally a desk with a printer on it. The front area is always empty with no one getting you. You have to go look for help around the corner where they are eating in what appears to be a break room or something. It was the worst property I have been to, once I found a replacement room we left. The manager Ruby is rude and claimed she would give a full refund, but then charged my card without even sending a receipt. The amount was more than one night plus tax and Expedia is not helping after repeated tries to get my money refunded, do not book here! Worst place ever!
This property is not what it says. Saying they are renovating is an under statement, you are in a full construction zone where you should require PPE. The rooms claim to be renovated, but are dirty with stained floors, hair in the shower and bathroom, and yellow pillows and dirty linens. They advertise a pool, fitness center, and free continental breakfast which is not available. The front desk is literally a desk with a printer on it. The front area is always empty with no one getting you. You have to go look for help around the corner where they are eating in what appears to be a break room or something. It was the worst property I have been to, once I found a replacement room we left. The manager Ruby is rude and claimed she would give a full refund, but then charged my card without even sending a receipt. The amount was more than one night plus tax and Expedia is not helping after repeated tries to get my money refunded, do not book here! Worst place ever!
10
Dej
14 de nov. de 2024
·
A estadia foi de 3 noites
Staff is very friendly , rooms are very satisfied, the cleaness is very EXCELLENT
Staff is very friendly , rooms are very satisfied, the cleaness is very EXCELLENT
6
Alexis
30 de jun. de 2025
·
A estadia foi de 1 noite
no amenities and we were completely unaware the entire hotel is being renovated, sheets were not clean, room fridge was broken and desk was dirty and covered with stains. And yes, the hotel construction was very noisy throughout the stay.
no amenities and we were completely unaware the entire hotel is being renovated, sheets were not clean, room fridge was broken and desk was dirty and covered with stains. And yes, the hotel construction was very noisy throughout the stay.
6
Mekhael
18 de ago. de 2024
·
A estadia foi de 1 noite
Room was dirty
Room was dirty
6
Pat
23 de jun. de 2025
·
A estadia foi de 1 noite
Carpet in my room was spotted in three places. Not enough toiletries for two people had to request them from the office no shower curtain and after a month, it’s still under construction.
Carpet in my room was spotted in three places. Not enough toiletries for two people had to request them from the office no shower curtain and after a month, it’s still under construction.
2
Mario
14 de fev. de 2025
·
A estadia foi de 1 noite
It was very dirty, i have pictures of the nasty room. I switched rooms and it was just as dirty.
It was very dirty, i have pictures of the nasty room. I switched rooms and it was just as dirty.
10
Erik
10 de fev. de 2025
·
A estadia foi de 1 noite
The hotel is undergoing renovations throughout. My room was completed updated and the TV was almost 4 feet wide. The bathroom sparkled and the refrigerator was enclosed so very quiet. There was no road noise on my side of th hotel. No breakfast available. A great value for under $100.
The hotel is undergoing renovations throughout. My room was completed updated and the TV was almost 4 feet wide. The bathroom sparkled and the refrigerator was enclosed so very quiet. There was no road noise on my side of th hotel. No breakfast available. A great value for under $100.
2
Danny
23 de jun. de 2025
·
A estadia foi de 2 noites
Property was being remodeled and under construction, My first room was filthy, trash in the nightstands, pubic hair on the shower wall, and ants in the room (on the bed, walls, and desks)
Property was being remodeled and under construction, My first room was filthy, trash in the nightstands, pubic hair on the shower wall, and ants in the room (on the bed, walls, and desks)
2
gary
30 de jun. de 2025
·
A estadia foi de 1 noite
Dirty bathroom pee on floor called the front desk asked for another room. She said they were sold out and would come up and clean the room 15 minutes later she came up with another set of keys for another room I feel I was lied to.
Dirty bathroom pee on floor called the front desk asked for another room. She said they were sold out and would come up and clean the room 15 minutes later she came up with another set of keys for another room I feel I was lied to.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos renovados são modernos e confortáveis, mas muitos hóspedes enfrentaram problemas de manutenção (ar condicionado, água quente, TVs, iluminação, portas) e barulho da construção ou da autoestrada próxima; o Wi-Fi pode ser lento ou instável.
Avaliações dos hóspedes relacionadas
4
Suhein
26 de mar. de 2025
·
A estadia foi de 4 noites
Hello Year 1999 Internet! Beyond SLOW and constantly disconnecting - I may have lost 1 year from my life trying to download an 8 min low res video in about 7 hours!!! Called front desk and she was saying maybe because they are at full capacity ! Yeah right half the hotel is under construction and parking lot is empty! Room was clean and new but otherwise everything else down for construction.
Hello Year 1999 Internet! Beyond SLOW and constantly disconnecting - I may have lost 1 year from my life trying to download an 8 min low res video in about 7 hours!!! Called front desk and she was saying maybe because they are at full capacity ! Yeah right half the hotel is under construction and parking lot is empty! Room was clean and new but otherwise everything else down for construction.
6
Jessica
17 de fev. de 2024
·
A estadia foi de 1 noite
Overall it was an ok place to stay. Construction was annoying because it was constant banging up until 8pm and then again at 7:45am. Our AC was leaking water. The best part of the stay was they allowed late checkout.
Overall it was an ok place to stay. Construction was annoying because it was constant banging up until 8pm and then again at 7:45am. Our AC was leaking water. The best part of the stay was they allowed late checkout.
10
Ernesto
16 de dez. de 2024
·
A estadia foi de 1 noite
The bed was comfortable and the room was very nice and very clean I would definitely stay here again. A real Gem for the price
The bed was comfortable and the room was very nice and very clean I would definitely stay here again. A real Gem for the price
10
Ariel
14 de out. de 2024
·
A estadia foi de 2 noites
Nicely renovated room. Brand new furnitures . Construction is a mess. Location next to freeway you can hear all the noise .
Nicely renovated room. Brand new furnitures . Construction is a mess. Location next to freeway you can hear all the noise .
10
Martha
13 de abr. de 2024
·
A estadia foi de 1 noite
Nice hotel looks like they just remodeled all the inside it was a very comfy stay
Nice hotel looks like they just remodeled all the inside it was a very comfy stay
6
Christine
6 de out. de 2024
·
A estadia foi de 1 noite
Arrived to check in - issued key card - didn't work twice - bed was comfortable, noisy outdoors as it's near busy traffic - shower had no warm water whatsoever - other than that it was okay
Arrived to check in - issued key card - didn't work twice - bed was comfortable, noisy outdoors as it's near busy traffic - shower had no warm water whatsoever - other than that it was okay
8
Jennifer
24 de mai. de 2025
·
A estadia foi de 1 noite
My room was quite nice and looked recently renovated. Paid $130 on a Friday on memorial day weekend. For that price, it was better than most hotels I use for business. The downside, the bottom floor and outside area was undergoing renovations so i didn't have access to anything but my room and parking space.
My room was quite nice and looked recently renovated. Paid $130 on a Friday on memorial day weekend. For that price, it was better than most hotels I use for business. The downside, the bottom floor and outside area was undergoing renovations so i didn't have access to anything but my room and parking space.
2
Stacy
17 de jun. de 2025
·
A estadia foi de 1 noite
Absolutely terrible! There was no ac or lights in the bathroom!!
Absolutely terrible! There was no ac or lights in the bathroom!!
6
Phongphanh
1 de fev. de 2025
·
A estadia foi de 3 noites
Building has been under construction for 1.5 year and expected finish another year (per staff). Even though I got a new room, the quality of construction was shotty; running toilet, door won’t close unless I slammed it. Broken electrical switches. No internet during my 3 day stay.
Building has been under construction for 1.5 year and expected finish another year (per staff). Even though I got a new room, the quality of construction was shotty; running toilet, door won’t close unless I slammed it. Broken electrical switches. No internet during my 3 day stay.
10
Jorge
27 de mai. de 2025
·
A estadia foi de 1 noite
The hotel is undergoing a renovation, but we had no problems with the room. The room itself was modern and clean.
The hotel is undergoing a renovation, but we had no problems with the room. The room itself was modern and clean.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é misto, desde funcionários simpáticos e prestativos até longas esperas no check-in, dificuldade em contatar a recepção, pedidos não atendidos e disputas sobre políticas, depósitos ou taxas.
Avaliações dos hóspedes relacionadas
6
Cindy
24 de dez. de 2024
·
A estadia foi de 1 noite
I waited 30 min for the receptionist like around 10pm to check in and I had to leave because I was late somewhere! Their was no other receptionist to cover in .. then later like at 12 they called me to see what time i was about to check in and i was telling them later when i got their they were waiting for me I was a bit mad
I waited 30 min for the receptionist like around 10pm to check in and I had to leave because I was late somewhere! Their was no other receptionist to cover in .. then later like at 12 they called me to see what time i was about to check in and i was telling them later when i got their they were waiting for me I was a bit mad
4
Enrique
26 de mai. de 2025
·
A estadia foi de 1 noite
The pool was close to check in it took us about 20 min nobody was in the lobby i have to go look for someone to get help
The pool was close to check in it took us about 20 min nobody was in the lobby i have to go look for someone to get help
2
Victor
26 de out. de 2024
·
A estadia foi de 2 noites
My was riddled with problems THE HOTEL IS UNDER CONSTUCTION SO THEY HAVE zero amenities nothing they say it’s going to become a courtyard in Marriott. All I can say is there’s no way in world Marriott would ever want this hotel staff, especially the manager. The manager is rude money grabbing tyrant. Not only does she buckle and dime you for everything but she actually had the nerve to tell me “no one asked you to come stay here” the staff is rude and unprofessional. Marriot please do not go into business with these greedy unmannered rude people they accused me of ruining a comforter. Not true and then as I am leaving she bans me from coming back to it knowing that I was staying there because of work
My was riddled with problems THE HOTEL IS UNDER CONSTUCTION SO THEY HAVE zero amenities nothing they say it’s going to become a courtyard in Marriott. All I can say is there’s no way in world Marriott would ever want this hotel staff, especially the manager. The manager is rude money grabbing tyrant. Not only does she buckle and dime you for everything but she actually had the nerve to tell me “no one asked you to come stay here” the staff is rude and unprofessional. Marriot please do not go into business with these greedy unmannered rude people they accused me of ruining a comforter. Not true and then as I am leaving she bans me from coming back to it knowing that I was staying there because of work
2
CASSANDRA
28 de jun. de 2024
·
A estadia foi de 1 noite
Staff was rude. No parking. Renovation woke us up at 7AM and I asked for a courtesy late check out, after not being able to sleep and getting in from my flight late and front desk could NOT extend my check out time in an empty hotel. No parking due to all hardware and workers trucks. Disappointed.
Staff was rude. No parking. Renovation woke us up at 7AM and I asked for a courtesy late check out, after not being able to sleep and getting in from my flight late and front desk could NOT extend my check out time in an empty hotel. No parking due to all hardware and workers trucks. Disappointed.
10
Charity
26 de mar. de 2025
·
A estadia foi de 1 noite
I love that they are doing construction to update the hotel into a Marriott. The lady at the front desk was excellent. She had wonderful customer service!
I love that they are doing construction to update the hotel into a Marriott. The lady at the front desk was excellent. She had wonderful customer service!
2
Paul
14 de out. de 2024
·
A estadia foi de 8 noites
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! Hotel staff Liz and Manager Ruby is very rude! I tried to voice my complaints calmly. But when front desk staff Liz kept making excuses, I was getting tired of it. Blaming the construction that is currently going on. From TV not working, to hotel room phone broken that couldn't even call front desk, bugs in the room then asking hotel staff about it only for them to hand you a can of bug spray, no breakfast as advertised just few snacks left out on the front desk, room key card kept deactivating constantly only for Liz to say its due to construction, wifi also kept disconnected frequently sometimes 1min-10mins i would have to reconnect over and over so forget about it. No free wifi also advertised. hotel fire alarm system also kept going off, daily. BUT the worst of it all. They actually released my room number to another person who is not registered on the room. This was a invasion of my privacy right that a hotel staff violated! Its just pure stupidity. When tried to talk to Manager Ruby, all i got her doing was raising her voice at me, whys its my fault, not taking responsibility for her staff, with no apologies, or empathy. Just pointing the finger at me. I also have her on video walking away not willing to help with anything. But, i wont post it. It was so unbelievable how a guest could be treated this way. I didnt feel safe at Hotel Chino Hills, and i would not recommend or stay here ever again.
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! Hotel staff Liz and Manager Ruby is very rude! I tried to voice my complaints calmly. But when front desk staff Liz kept making excuses, I was getting tired of it. Blaming the construction that is currently going on. From TV not working, to hotel room phone broken that couldn't even call front desk, bugs in the room then asking hotel staff about it only for them to hand you a can of bug spray, no breakfast as advertised just few snacks left out on the front desk, room key card kept deactivating constantly only for Liz to say its due to construction, wifi also kept disconnected frequently sometimes 1min-10mins i would have to reconnect over and over so forget about it. No free wifi also advertised. hotel fire alarm system also kept going off, daily. BUT the worst of it all. They actually released my room number to another person who is not registered on the room. This was a invasion of my privacy right that a hotel staff violated! Its just pure stupidity. When tried to talk to Manager Ruby, all i got her doing was raising her voice at me, whys its my fault, not taking responsibility for her staff, with no apologies, or empathy. Just pointing the finger at me. I also have her on video walking away not willing to help with anything. But, i wont post it. It was so unbelievable how a guest could be treated this way. I didnt feel safe at Hotel Chino Hills, and i would not recommend or stay here ever again.
10
Angela
26 de ago. de 2024
·
A estadia foi de 2 noites
Always happy with my stay. It’s currently being renovated, but that doesn’t bother me. The new rooms are very nice, the staff is super friendly, and the service is great!
Always happy with my stay. It’s currently being renovated, but that doesn’t bother me. The new rooms are very nice, the staff is super friendly, and the service is great!
10
jaime
30 de set. de 2025
·
A estadia foi de 1 noite
I always have. Great stay in this property. Staff are very nice and the check in is really fast. Thank you Chinohills hotel.
I always have. Great stay in this property. Staff are very nice and the check in is really fast. Thank you Chinohills hotel.
2
Dawn
25 de nov. de 2025
·
A estadia foi de 2 noites
I reached out to this hotel the day of my reservation also to Expedia because I need to cancel Friday night and still go Saturday the weather did not permit us to travel. I am 5 hours from the hotel. I have stayed here multiple times the past 4 years. The manager gave me the run around, said she was not contacted I spoke to her 4 times in the phone. I drove all the way there Saturday because I was told via chat that hotels.com was going to get my reservation updated. None of that happened I arrived in Chino Hills with my children and was turned away by the manager that didn't"hear" from me or hotels.com (not true) I had to scramble to find a place and spend the money for Hotel Chino Hills AND a new hotel. Being a loyal customer means nothing to this hotel, again I have stayed here atleat 1-2 times monthly. Manager is a liar and lied right to my face knowing she answered my calls the day before, anything for a buck!
I reached out to this hotel the day of my reservation also to Expedia because I need to cancel Friday night and still go Saturday the weather did not permit us to travel. I am 5 hours from the hotel. I have stayed here multiple times the past 4 years. The manager gave me the run around, said she was not contacted I spoke to her 4 times in the phone. I drove all the way there Saturday because I was told via chat that hotels.com was going to get my reservation updated. None of that happened I arrived in Chino Hills with my children and was turned away by the manager that didn't"hear" from me or hotels.com (not true) I had to scramble to find a place and spend the money for Hotel Chino Hills AND a new hotel. Being a loyal customer means nothing to this hotel, again I have stayed here atleat 1-2 times monthly. Manager is a liar and lied right to my face knowing she answered my calls the day before, anything for a buck!
2
Alejandra R
20 de jul. de 2025
·
A estadia foi de 5 noites
I stayed at this Hotel for 6 days. Requested housekeeping everyday and not once did they ever clean my room. I needed towels and there was no one to answer the phone for my request and when I went downstairs to the lobby there was nobody there. I couldn’t even take a shower on my final day there because no clean towels and no one to request them from. Horrible construction mess inside hotel with dust everywhere. Will never ever stay here again. I do not recommend. Highly unprofessional people.
I stayed at this Hotel for 6 days. Requested housekeeping everyday and not once did they ever clean my room. I needed towels and there was no one to answer the phone for my request and when I went downstairs to the lobby there was nobody there. I couldn’t even take a shower on my final day there because no clean towels and no one to request them from. Horrible construction mess inside hotel with dust everywhere. Will never ever stay here again. I do not recommend. Highly unprofessional people.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para visitas locais, com várias observações sobre o barulho da autoestrada e a confusão ao encontrar a propriedade devido à mudança de marca e alterações na sinalização.
Avaliações dos hóspedes relacionadas
10
Dolapo
12 de out. de 2025
·
A estadia foi de 2 noites
Very good location
Very good location
10
Hua
23 de mar. de 2025
·
A estadia foi de 2 noites
It’s convenient for us to live here.
It’s convenient for us to live here.
2
Nathaniel
29 de out. de 2025
·
A estadia foi de 3 noites
The hotel was having a major renovation. From the name of Chino hotel to Marriott. Only indication was a rubber floor mat at the entrance, which I thought was the wrong hotel. The lobby had plastic all over the lobby furniture. Not inviting. There were construction out front out back and in the hotel. Plastic was on the floor carpeting of the hall where our rooms were, which was folded and unsafe to walk. No breakfast. All of what was noted when we booked. We stayed 3 nights and all 3 nights the fire alarms went off between 8:30-9:00 pm. our nephew got scared and we were startled and awoken. How can that happen 3 days in a row? The rooms had some stain on the couch the showers did not have the containers for the shampoo , soap etc. just the brackets, there were still drywall patches in the bath ceiling and the door to bath was falling off. No Blow dryer, iron, iron board or hangers were in the room. no extra blanket or pillows. When we called on the second day of the alarm, the staff did not even apologize. Total dissappointment for the 3 days we were there.
The hotel was having a major renovation. From the name of Chino hotel to Marriott. Only indication was a rubber floor mat at the entrance, which I thought was the wrong hotel. The lobby had plastic all over the lobby furniture. Not inviting. There were construction out front out back and in the hotel. Plastic was on the floor carpeting of the hall where our rooms were, which was folded and unsafe to walk. No breakfast. All of what was noted when we booked. We stayed 3 nights and all 3 nights the fire alarms went off between 8:30-9:00 pm. our nephew got scared and we were startled and awoken. How can that happen 3 days in a row? The rooms had some stain on the couch the showers did not have the containers for the shampoo , soap etc. just the brackets, there were still drywall patches in the bath ceiling and the door to bath was falling off. No Blow dryer, iron, iron board or hangers were in the room. no extra blanket or pillows. When we called on the second day of the alarm, the staff did not even apologize. Total dissappointment for the 3 days we were there.
2
Melinda
19 de out. de 2025
·
A estadia foi de 1 noite
The facility was not adequate. It was still under construction. Breakfast was not provided like advertised on your application. Couldn't find ithe hotel because the name was changed or was called a another name before. And there was no information in regards to the name change. There was no shower curtain and staff had to bring one and put it in.
The facility was not adequate. It was still under construction. Breakfast was not provided like advertised on your application. Couldn't find ithe hotel because the name was changed or was called a another name before. And there was no information in regards to the name change. There was no shower curtain and staff had to bring one and put it in.
10
Ariel
14 de out. de 2024
·
A estadia foi de 2 noites
Nicely renovated room. Brand new furnitures . Construction is a mess. Location next to freeway you can hear all the noise .
Nicely renovated room. Brand new furnitures . Construction is a mess. Location next to freeway you can hear all the noise .
10
Juan
13 de jun. de 2024
·
A estadia foi de 8 noites
Safe and quiet place to live
Safe and quiet place to live
10
Robert
11 de abr. de 2025
·
A estadia foi de 1 noite
Place was great. Easy to find and friendly staff
Place was great. Easy to find and friendly staff
8
Tak Sum Frankie
5 de mai. de 2025
·
A estadia foi de 1 noite
No cup is available. Really? Under renovation . Very Noisy, next to highway
No cup is available. Really? Under renovation . Very Noisy, next to highway
8
LIANGMEI
30 de mar. de 2024
·
A estadia foi de 4 noites
The hotel is very clean and newly renovated. The only drawback is that it is close to the freeway and is a bit noisy. Everything else is very good👍
The hotel is very clean and newly renovated. The only drawback is that it is close to the freeway and is a bit noisy. Everything else is very good👍
6
kareem
24 de jan. de 2025
·
A estadia foi de 1 noite
The hotel is currently undergoing renovations, but it remains open to the public. While the upgraded room was decent, the floor was noticeably dirty, and it did not seem to have been properly cleaned. I would consider staying here again solely because of the low price and the hotel's location in a quiet and pleasant area.
The hotel is currently undergoing renovations, but it remains open to the public. While the upgraded room was decent, the floor was noticeably dirty, and it did not seem to have been properly cleaned. I would consider staying here again solely because of the low price and the hotel's location in a quiet and pleasant area.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã está frequentemente indisponível durante a reforma e, quando oferecido, é mínimo ou inconsistente em comparação com as informações fornecidas.
Avaliações dos hóspedes relacionadas
2
Melinda
19 de out. de 2025
·
A estadia foi de 1 noite
The facility was not adequate. It was still under construction. Breakfast was not provided like advertised on your application. Couldn't find ithe hotel because the name was changed or was called a another name before. And there was no information in regards to the name change. There was no shower curtain and staff had to bring one and put it in.
The facility was not adequate. It was still under construction. Breakfast was not provided like advertised on your application. Couldn't find ithe hotel because the name was changed or was called a another name before. And there was no information in regards to the name change. There was no shower curtain and staff had to bring one and put it in.
6
Chiragkumar
14 de jul. de 2025
·
A estadia foi de 1 noite
Property is under construction. Front desk is messy and no breakfast during construction. There is nothing mentioned online or property is not informed ahead of time about construction.
Property is under construction. Front desk is messy and no breakfast during construction. There is nothing mentioned online or property is not informed ahead of time about construction.
4
carlos
4 de fev. de 2024
·
A estadia foi de 1 noite
The Breakfast provided could be much better. There was no Cream Cheese for bagels and the butter was really bad because everyone puts their knife to get it. Staff members need to pay more attention to those details.
The Breakfast provided could be much better. There was no Cream Cheese for bagels and the butter was really bad because everyone puts their knife to get it. Staff members need to pay more attention to those details.
6
Juan
11 de out. de 2024
·
A estadia foi de 2 noites
We went and it is under construction. We were not told that when we booked. The pool, hot tub and breakfast was not available for the 2 days. The elevator was a bit shady as well.
We went and it is under construction. We were not told that when we booked. The pool, hot tub and breakfast was not available for the 2 days. The elevator was a bit shady as well.
4
Catmiel
20 de mai. de 2024
·
A estadia foi de 1 noite
The hotel is in renovation so it is not in pristine condition even as the staf do their best to make it comfortable. The problem is that the management is adding restrictions to a poor situation as having I'll g plastic bed mattes coverings ,which make the bed unusable since every move is a noise and the bed became hot fast. Also the " breakfast" is a sad joke if even that, they offered a large selection of just one yogurt. That's just plain false advertising. And is the management fault.
The hotel is in renovation so it is not in pristine condition even as the staf do their best to make it comfortable. The problem is that the management is adding restrictions to a poor situation as having I'll g plastic bed mattes coverings ,which make the bed unusable since every move is a noise and the bed became hot fast. Also the " breakfast" is a sad joke if even that, they offered a large selection of just one yogurt. That's just plain false advertising. And is the management fault.
6
Liliana
9 de mar. de 2025
·
A estadia foi de 1 noite
The room was good. I was disappointed that there was so much construction going on and no amenities available (pool, breakfast, gym). It would have been nice to post on the website so guest are aware. If you’re looking to just get some sleep then it’s fine but don’t expect to enjoy the hotel.
The room was good. I was disappointed that there was so much construction going on and no amenities available (pool, breakfast, gym). It would have been nice to post on the website so guest are aware. If you’re looking to just get some sleep then it’s fine but don’t expect to enjoy the hotel.
4
Jesus
22 de jan. de 2025
·
A estadia foi de 2 noites
It’s being remodeled inside and outside, no Breakfast offerings due to remodeling
It’s being remodeled inside and outside, no Breakfast offerings due to remodeling
4
Celia
5 de mai. de 2025
·
A estadia foi de 1 noite
To much construction going on and cheap continental breakfast
To much construction going on and cheap continental breakfast
2
Stephanie
23 de out. de 2025
·
A estadia foi de 2 noites
Under repair, remodeling whatever. We were never notified when we booked our stay. It never said that on the website. People at the want to be front desk said it was and continued to argue with us that it was. It wasn’t the case. The pictures on the website showed a completely different picture than what we saw. Nothing was available like stated. Lobby wasn’t even ready for guests, rooms were barely nice. Bed was horribly uncomfortable. Wires hanging out everywhere, construction workers everywhere with hazards everywhere. No pool like shown, no breakfast like shown. Overall awful stay. Very unhappy.
Under repair, remodeling whatever. We were never notified when we booked our stay. It never said that on the website. People at the want to be front desk said it was and continued to argue with us that it was. It wasn’t the case. The pictures on the website showed a completely different picture than what we saw. Nothing was available like stated. Lobby wasn’t even ready for guests, rooms were barely nice. Bed was horribly uncomfortable. Wires hanging out everywhere, construction workers everywhere with hazards everywhere. No pool like shown, no breakfast like shown. Overall awful stay. Very unhappy.
4
Ernestina
20 de mai. de 2025
·
A estadia foi de 1 noite
I was unaware that this hotel was under renovation. A lot of the amenities were not available and there were many parking spots close to the building that left your vehicle at risk for damage.
I was unaware that this hotel was under renovation. A lot of the amenities were not available and there were many parking spots close to the building that left your vehicle at risk for damage.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Beverly
semana passada
·
A estadia foi de 1 noite
Very nice. They should offer a dog area.
Very nice. They should offer a dog area.
2
Victor
há 2 semanas
·
A estadia foi de 1 noite
Unfortunately, my first stay in Chino Hills was very disappointing. Someone broke into my truck overnight and stole my turntable from the covered truck bed. When I parked that evening, the parking lot lights were on, but when I reviewed the security footage, the lights appeared to be off at the time of the break-in. I also had an issue with my reservation. I booked through Hotels.com, but when I checked in, the staff charged me for a full night because they didn’t realize I already had a reservation, even though I provided my reservation information. I was double charged and had to get it corrected the next day. After the break-in, management wasn’t able to provide me with a copy of the footage, so I had to record it with my phone. I also didn’t feel like I received much help or even a sincere apology. It was a frustrating and unfortunate way to spend my first night in Chino Hills.
Unfortunately, my first stay in Chino Hills was very disappointing. Someone broke into my truck overnight and stole my turntable from the covered truck bed. When I parked that evening, the parking lot lights were on, but when I reviewed the security footage, the lights appeared to be off at the time of the break-in. I also had an issue with my reservation. I booked through Hotels.com, but when I checked in, the staff charged me for a full night because they didn’t realize I already had a reservation, even though I provided my reservation information. I was double charged and had to get it corrected the next day. After the break-in, management wasn’t able to provide me with a copy of the footage, so I had to record it with my phone. I also didn’t feel like I received much help or even a sincere apology. It was a frustrating and unfortunate way to spend my first night in Chino Hills.
8
Heather
há 3 semanas
·
A estadia foi de 1 noite
Room was clean. Staff was kind
Room was clean. Staff was kind
8
Mark
9 de out. de 2026
·
A estadia foi de 2 noites
Room was nice and clean. Our room was on the side of the freeway. Louder at night.
Room was nice and clean. Our room was on the side of the freeway. Louder at night.
8
Melissa
7 de out. de 2026
·
A estadia foi de 1 noite
The staff were very pleasant and helpful. The property was clean for the most part. Just the pool area needs some tending to, there were lots of ants and black widow eggs under the chairs and on the sides of the towel rack. Also it said the pool was heated but it wasn’t. Other than that some people that were above us made it hard to sleep because it sounded like they were stomping all night into the morning. Thank you
The staff were very pleasant and helpful. The property was clean for the most part. Just the pool area needs some tending to, there were lots of ants and black widow eggs under the chairs and on the sides of the towel rack. Also it said the pool was heated but it wasn’t. Other than that some people that were above us made it hard to sleep because it sounded like they were stomping all night into the morning. Thank you
Políticas da propriedade
Check-in
Check-out
De 15:00 a 02:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-13: 218.65389063693237USD
- 2026-11-14: 208.21235977319338USD
- 2026-11-15: 101.8227935901642USD
- 2026-11-16: 101.8227935901642USD
- 2026-11-17: 113.57037576438904USD
- 2026-11-18: 108.44805281886292USD
- 2026-11-19: 108.60751198512268USD
- 2026-11-20: 182.36135444912722USD
- 2026-11-21: 197.6842028855896USD
- 2026-11-22: 97.8285685532837USD
- 2026-11-23: 120.28538964616395USD
- 2026-11-24: 97.8285685532837USD
- 2026-11-25: 120.24661819276429USD
- 2026-11-26: 120.29406906913758USD
- 2026-11-27: 170.76292042123413USD
- 2026-11-28: 159.73906083007813USD
- 2026-11-29: 108.81268109698487USD
- 2026-11-30: 108.81268109698487USD
- 2026-12-01: 108.81268109698487USD
- 2026-12-02: 117.79969373768617USD
- 2026-12-03: 117.79969373768617USD
- 2026-12-04: 155.77478484863283USD
- 2026-12-05: 159.73906083007813USD
- 2026-12-06: 104.81845606010438USD
- 2026-12-07: 120.29406906913758USD
- 2026-12-08: 112.80691454415894USD
- 2026-12-09: 112.80691454415894USD
- 2026-12-10: 119.84241107305908USD
- 2026-12-11: 140.5368215052643USD
- 2026-12-12: 131.7794771616211USD
- 2026-12-13: 120.28538964616395USD
- 2026-12-14: 120.29406906913758USD
- 2026-12-15: 120.31605357655334USD
- 2026-12-16: 120.31605357655334USD
- 2026-12-17: 109.25223668060303USD
- 2026-12-18: 120.93851622492981USD
- 2026-12-19: 119.86873529196167USD
- 2026-12-20: 130.17191682632446USD
- 2026-12-21: 122.36206774700928USD
- 2026-12-22: 112.24639370799255USD
- 2026-12-23: 112.55444594120789USD
- 2026-12-24: 123.89218609902954USD
- 2026-12-25: 162.59438914135742USD
- 2026-12-26: 162.59438914135742USD
- 2026-12-27: 134.0290120263977USD
- 2026-12-28: 125.77887566792297USD
- 2026-12-29: 143.20938572677613USD
- 2026-12-30: 124.24275236628723USD
- 2026-12-31: 135.92590328140258USD
- 2027-01-01: 158.12660570391847USD
- 2027-01-02: 158.12660570391847USD
- 2027-01-03: 130.6638937698212USD
- 2027-01-04: 122.56094595927429USD
- 2027-01-05: 123.89271594752503USD
- 2027-01-06: 121.10854713021851USD
- 2027-01-07: 124.0736213624115USD
- 2027-01-08: 138.23626979963686USD
- 2027-01-09: 138.23626979963686USD
- 2027-01-10: 128.29110605264282USD
- 2027-01-11: 128.29110605264282USD
- 2027-01-12: 128.29110605264282USD
- 2027-01-13: 128.29110605264282USD
A responsabilidade total pela reserva deverá ser assumida por uma pessoa maior de idade. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
Terá de pagar a seguinte caução totalmente reembolsável.
Deposit: USD 100.00 per stay
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança, kit de primeiros socorros e grades de segurança nas janelas.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
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Check-in/check-out expresso
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24-Hour Front Desk
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Internet
Wi-fi gratuito