Chantico Inn

Great stay for the pjs tennis tournament

There is NO SPA. They do NOT offer in room massages. These were the only reasons why I booked here to begin with. Very disappointed when the receptionist told me upon check in that they don’t offer these amenities. Additionally they don’t provide bottled water in the room, no in room safe, no additional pillows, no nothing. They charge a lot of money for a basic motel room. Definite hard pass.

this place was terrible. room we booked not avajlable so had to settle for room 1 with 2 queens. first off they say there’s a jacuzzi, but it’s basically a bath that won’t fit inside the small bathroom. jets don’t work in the jacuzzi. so what’s the point. the bathroom vanity countertop is cracked. there’s a hole in the ceiling of the bathroom where there was supposed to be a light fixture? to pay several hundred for the his room is a true tragedy.

Bait-and-switch. Charged over $400 for a room with 'spa bath', only to discover, AT CHECK-IN, that the bath was broken. Also, the pool and hot tub (the other two reasons I booked this hotel) were 'being cleaned' and 'might be open later', only to find the pool completely drained, with yellow CAUTION TAPE blocking access to the pool/hot tub area. Then told pool was undergoing 'last-minute repairs' (no cleaners or service people ever on-site). Was told we could 'find another place' if we wanted a refund (on a Sat evening, this was impossible), but because we USED HOTELS.COM no partial refund could be given for lying about the spa-tub room. Well, at least we could watch TV with "all premium channels included". Nope! Not a single premium app was 'connected to the network', not even live TV (only discovered this after getting the dead batteries replaced in the remote). Could be a decent place with all the amenities working (AS ADVERTISED), but instead had a cheap motel feel (also greeted with half-used bottle of conditioner & the CHEAPEST soaps possible). I would really like someone to offer at least a 50% refund. Otherwise, I would advise you to steer clear of both Chantico Inn AND Hotels.com, as neither seems interested in taking responsibility for false advertising and terrible service.

Hotel has a great location. As far as the rest goes was just upsetting and so disappointing. Fire place not working,hot tub broken.The answer from the front desk was call the manager,nothing I can do because you booked through Expedia .No one around to help with maintenance of the rooms.Practically paid so much $$$$$ for a basic outdated room.