Waterbird Lakeside Inn
US$ 114
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 114
/noite
Média para setembro
Preços médios mensais
Em Waterbird Lakeside Inn, o preço por noite é, em média, US$ 80 no mês mais barato (março) e US$ 139 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 89 |
| fevereiro | US$ 83 |
| março | US$ 80 |
| abril | US$ 92 |
| maio | US$ 111 |
| junho | US$ 128 |
| julho | US$ 139 |
| agosto | US$ 137 |
| setembro | US$ 114 |
| outubro | US$ 115 |
| novembro | US$ 92 |
| dezembro | US$ 92 |
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set. · US$ 114
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Mais caro: julho (aprox. US$ 139)
Mais barato: março (aprox. US$ 80)
Sobre este alojamento
Enjoy stunning views from your private balcony at this lakeside inn with express check-in and self laundry facilities.
Comodidades para negócios
As principais comodidades incluem Check-in rápido, registo de saída rápido e uma lavandaria. Há estacionamento grátis no local.
Quartos
Sinta-se em casa num dos 30 quartos com ar condicionado, um frigorífico e um micro-ondas. As unidades contam com uma varanda. Ao final do dia, assista a uma seleção de canais por cabo no seu televisor de ecrã plano de 40 polegadas. A internet sem fios permite-lhe estar sempre contactável. As comodidades incluem ainda telefone, além de cafeteiras/bules e de ferros/tábuas de engomar.
Localização
Ao alojar-se Waterbird Lakeside Inn em Chesterton, ficará junto ao lago, a 5 minutos de carro de Indiana Dunes National Lakeshore e de Indiana Dunes State Park. Este hotel está a 6 km (3,7 mi) de Lago Michigan e a 20,7 km (12,8 mi) de Casino Blue Chip.
O que há nas proximidades
Lustron House(1.2 milhas)
Wykes-Plampin Nature Preserve(1.5 milhas)
Indiana Dunes Visitor Center(1.6 milhas)
Indiana Dunes National Lakeshore(1.9 milhas)
Coffee Creek Watershed Conservancy Preserve(3 milhas)
Bailly Homestead - American Indians and Fur Traders(3 milhas)
Chellberg Farm(3.1 milhas)
Indiana Dunes State Park(2.4 milhas)
Lago Michigan(3.7 milhas)
Waverly Beach(3.8 milhas)
Cowles Bog Trailhead(4.4 milhas)
Porter Regional Hospital(5.2 milhas)
Dune Acres Beach(5.4 milhas)
Ridge Beach(5.5 milhas)
Bailly Beach(5.7 milhas)
O aeroporto preferencial para Waterbird Lakeside Inn é o de Chicago Midway Airport (MDW)(53.7 milhas)
Estacionamento
Quartos de não fumadores
Serviços de limpeza
Check-in/check-out expresso
Lavagem de roupa própria
Estacionamento gratuito
Localização
556 Indian Boundary Road, Chesterton, Indiana, Estados Unidos
Lustron House (1.2 milhas)
Wykes-Plampin Nature Preserve (1.5 milhas)
Indiana Dunes Visitor Center (1.6 milhas)
Indiana Dunes National Lakeshore (1.9 milhas)
Coffee Creek Watershed Conservancy Preserve (3 milhas)
Bailly Homestead - American Indians and Fur Traders (3 milhas)
Opções de quartos
7
Quarto, 1 cama king-size, vista para o lago
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
6
Quarto, vista para o lago
Detalhes do quarto
2 Camas De Casal
Dormidas 4
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
9
Quarto Standard, 1 cama king-size, vista para o lago
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
VarandaAr condicionadoWi-Fi (gratuito)Frigorífico
Avaliações dos hóspedes
8
Muito Bom
Com base em 1.000 avaliações verificadas
Quem se hospeda aqui?
Negócios
11%
Casal
46%
Família
27%
Grupos
11%
Individual
2%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em avaliações do Waterbird Lakeside Inn, os hóspedes elogiam consistentemente a vista tranquila do lago e as varandas privativas, observando quartos espaçosos e um bom custo-benefício no geral, ao mesmo tempo em que apontam que a propriedade é mais antiga e apresenta sinais de desgaste.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em avaliações do Waterbird Lakeside Inn, os hóspedes elogiam consistentemente a vista tranquila do lago e as varandas privativas, observando quartos espaçosos e um bom custo-benefício no geral, ao mesmo tempo em que apontam que a propriedade é mais antiga e apresenta sinais de desgaste.
A limpeza é inconsistente, com muitas estadias limpas, mas relatos recorrentes de varandas sujas ou desordenadas, odores, roupas de cama manchadas, pragas e mofo ocasional. O atendimento costuma ser cordial e prestativo, embora haja relatos de falhas na equipe durante a noite, respostas lentas e algumas interações negativas. A localização é conveniente para Indiana Dunes e restaurantes, mas o café da manhã não está incluído e alguns hóspedes notam o barulho dos trens. Espere uma estadia simples, com arredores relaxantes e comodidades limitadas no local.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As comodidades são limitadas: várias avaliações mencionam a ausência de piscina ou spa, Wi-Fi instável (especialmente nas varandas) e estacionamento fácil e geralmente seguro. Alguns hóspedes também relataram problemas com cartões-chave e máquinas de venda automática.
Avaliações dos hóspedes relacionadas
8
Paula
1 de ago. de 2023
·
A estadia foi de 1 noite
The room was very large with a king size bed facing the patio doors, which opened onto a balcony hanging over the small lake. A fridge and microwave really came in handy. We enjoyed sitting on the balcony watching all the birds and turtles. Also, there was a laundry in the motel was really came in handy to dry our swimsuits after swimming at the dunes.
The room was very large with a king size bed facing the patio doors, which opened onto a balcony hanging over the small lake. A fridge and microwave really came in handy. We enjoyed sitting on the balcony watching all the birds and turtles. Also, there was a laundry in the motel was really came in handy to dry our swimsuits after swimming at the dunes.
8
Greg
13 de mai. de 2024
·
A estadia foi de 3 noites
We’ve stayed here many times. The only concern is the sometimes spotty wi-fi. Always comfortable and the wildlife is entertaining, especially the turtles and swallows. Will return.
We’ve stayed here many times. The only concern is the sometimes spotty wi-fi. Always comfortable and the wildlife is entertaining, especially the turtles and swallows. Will return.
6
Abubakar
16 de ago. de 2025
·
A estadia foi de 1 noite
While the property had a great hot tub and comfortable true to size king bed, the building was quite antiquated. In addition to the property have spider webs and broken furniture on the patio, the siding on the lakeside of building is weathered and damaged . Overall the building lacked amenities that were depicted on the website such as not having a spa, or pool. My stay to say the least was underwhelming but convenient .
While the property had a great hot tub and comfortable true to size king bed, the building was quite antiquated. In addition to the property have spider webs and broken furniture on the patio, the siding on the lakeside of building is weathered and damaged . Overall the building lacked amenities that were depicted on the website such as not having a spa, or pool. My stay to say the least was underwhelming but convenient .
6
Mary K
28 de set. de 2025
·
A estadia foi de 2 noites
Room was basically clean could’ve used a little bit more work. Cabinet doors would not close in the bathroom. Could use grab bars in the bathroom. Parking was great. The staff was friendly in the beginning, but abrasive when asked questions on the second day. Would not stay there again.
Room was basically clean could’ve used a little bit more work. Cabinet doors would not close in the bathroom. Could use grab bars in the bathroom. Parking was great. The staff was friendly in the beginning, but abrasive when asked questions on the second day. Would not stay there again.
8
edward
16 de out. de 2023
·
A estadia foi de 2 noites
Clean and comfortable rooms. Nice view of the lake and balcony right on the water. If looking for pool/ indoor pool, weight room, bar/restaurant then this is not the place for you. Local fast food and grocery and other shops close by.
Clean and comfortable rooms. Nice view of the lake and balcony right on the water. If looking for pool/ indoor pool, weight room, bar/restaurant then this is not the place for you. Local fast food and grocery and other shops close by.
8
Matthew
22 de jun. de 2025
·
A estadia foi de 2 noites
We were locked out at 8:30 AM (key card not working) and no one was available at the desk to help. Card finally worked after ~20 attempts. Everything else was fine.
We were locked out at 8:30 AM (key card not working) and no one was available at the desk to help. Card finally worked after ~20 attempts. Everything else was fine.
6
Kim
14 de ago. de 2025
·
A estadia foi de 1 noite
We got to our room, the toilet wouldn’t flush, the tv didn’t work, fries on the floor under the table, used Kleenex on the floor by the bed. The bathroom sink behind the faucet is disgusting. Beds are not comfortable at all. There is no air in the hallways, broken hallway window, stairs look like they haven’t been vacuumed in months. We went out to get food and came back and our key cards wouldn’t work. The front desk lady was nice enough, but you could tell a lot was going on she was extremely frustrated. No reason for a hotel to be in this condition. It’s also weird they don’t serve any breakfast, which we knew when booking. But their lobby actually closes from 10pm till 8am and didn’t see that on their site. They have vending machines, which took our money and didn’t give us the product. Very disappointed and not the best start to our vacation. Luckily it was only for one night. Hotels in this area don’t have the best rating, and this one was one of the higher one with reviews. Do not stay here.
We got to our room, the toilet wouldn’t flush, the tv didn’t work, fries on the floor under the table, used Kleenex on the floor by the bed. The bathroom sink behind the faucet is disgusting. Beds are not comfortable at all. There is no air in the hallways, broken hallway window, stairs look like they haven’t been vacuumed in months. We went out to get food and came back and our key cards wouldn’t work. The front desk lady was nice enough, but you could tell a lot was going on she was extremely frustrated. No reason for a hotel to be in this condition. It’s also weird they don’t serve any breakfast, which we knew when booking. But their lobby actually closes from 10pm till 8am and didn’t see that on their site. They have vending machines, which took our money and didn’t give us the product. Very disappointed and not the best start to our vacation. Luckily it was only for one night. Hotels in this area don’t have the best rating, and this one was one of the higher one with reviews. Do not stay here.
6
Greg
16 de set. de 2025
·
A estadia foi de 2 noites
Key card problems. No wi-fi on balcony. Otherwise ok.
Key card problems. No wi-fi on balcony. Otherwise ok.
10
Emily
31 de mai. de 2025
·
A estadia foi de 1 noite
Beautiful views, you felt like you were away at a lake (rather than in an area with lots of businesses). The room was nice, having the balcony was a treat to sit out and enjoy the view! Our small complaint was the luggage cart was terrible, so that made it difficult to bring our luggage in - otherwise, great stay!
Beautiful views, you felt like you were away at a lake (rather than in an area with lots of businesses). The room was nice, having the balcony was a treat to sit out and enjoy the view! Our small complaint was the luggage cart was terrible, so that made it difficult to bring our luggage in - otherwise, great stay!
8
Ryan
8 de out. de 2025
·
A estadia foi de 1 noite
Parking seemed safe enough. The building is older and in need of attention. Broken window pane on one of the upstairs window. One light in my room didnt function and the bathroom door was splintering at the bottom. Room was clean! Though the building was in need of update and repair it was clean! Super cool to step out on balcony to be over the water, incredible view of the lake right put the sliding door of my room.
Parking seemed safe enough. The building is older and in need of attention. Broken window pane on one of the upstairs window. One light in my room didnt function and the bathroom door was splintering at the bottom. Room was clean! Though the building was in need of update and repair it was clean! Super cool to step out on balcony to be over the water, incredible view of the lake right put the sliding door of my room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os relatos são variados: muitos descrevem quartos limpos, mas outros citam odores, roupas de cama manchadas ou sujas, mofo, pragas e varandas ou áreas comuns sujas.
Avaliações dos hóspedes relacionadas
8
Jessica
12 de jun. de 2025
·
A estadia foi de 1 noite
The only issue was it just wasn’t clean. Bug splatters on the wall. Dirty blankets. Carpet stains. The area was quiet. Beautiful view. Lady at the check in counter was very friendly and helpful.
The only issue was it just wasn’t clean. Bug splatters on the wall. Dirty blankets. Carpet stains. The area was quiet. Beautiful view. Lady at the check in counter was very friendly and helpful.
4
Lisa
31 de ago. de 2025
·
A estadia foi de 1 noite
Our room smelled strange and the bathroom sink kept bubbling up with gross hair and junk. It did not drain properly at all. Hallway carpets dirty, paint everywhere on the door trim. Not a good experience at all.
Our room smelled strange and the bathroom sink kept bubbling up with gross hair and junk. It did not drain properly at all. Hallway carpets dirty, paint everywhere on the door trim. Not a good experience at all.
10
Blake
10 de nov. de 2025
·
A estadia foi de 2 noites
Was overall just a nice and clean hotel and the service was fantastic I will definitely be staying again!
Was overall just a nice and clean hotel and the service was fantastic I will definitely be staying again!
4
Caith
10 de set. de 2025
·
A estadia foi de 1 noite
To begin with, right when you walk in the front door, the smell is stale and musty. The hotel is dated, dingy, and overall not very appealing. Water pressure is weak, and the hot water is just lukewarm. The carpets were pretty gross and not vacuumed. To top it all off -- they don't even provide coffee in the morning. No breakfast is fine, but no coffee. Deal breaker.
To begin with, right when you walk in the front door, the smell is stale and musty. The hotel is dated, dingy, and overall not very appealing. Water pressure is weak, and the hot water is just lukewarm. The carpets were pretty gross and not vacuumed. To top it all off -- they don't even provide coffee in the morning. No breakfast is fine, but no coffee. Deal breaker.
2
Ivan
29 de jul. de 2025
·
A estadia foi de 1 noite
Place was really dirty.
Place was really dirty.
2
Armandina
4 de out. de 2025
·
A estadia foi de 2 noites
I am writing to formally report a deeply unacceptable experience at the Waterbird Hotel during my recent stay, and I am demanding a full refund for the appalling conditions and the utterly disgraceful customer service I encountered. On my first night, I stayed alone in the room (room 252, second floor), and everything seemed acceptable. However, when I returned the second night with a companion, we discovered something absolutely vile. A strong odor of feces became noticeable. When we checked under the covers of the second bed, we found dried, crusted poop stains on the comforter. This was not fresh; it was clearly an old and unhygienic mess that had been left there from a previous guest. I have photographic evidence of this and am prepared to share it with the Better Business Bureau and Hotels.com. What made this situation even more intolerable was the behavior of your front desk staff. When I tried to explain this to him, he was immediately sarcastic, dismissive, and smirking at me. He questioned why we hadn’t noticed it the first night, which is irrelevant and insulting given the circumstances. I have stayed at this hotel many times, and I have never been treated so disrespectfully. His attitude was completely unprofessional and his refusal to offer a full refund is absolutely unacceptable. Sleeping in a bed with someone else’s dried feces is not just disgusting, it’s a serious health risk. I demand a full refund for this stay, and I will be forwarding this complaint.
I am writing to formally report a deeply unacceptable experience at the Waterbird Hotel during my recent stay, and I am demanding a full refund for the appalling conditions and the utterly disgraceful customer service I encountered. On my first night, I stayed alone in the room (room 252, second floor), and everything seemed acceptable. However, when I returned the second night with a companion, we discovered something absolutely vile. A strong odor of feces became noticeable. When we checked under the covers of the second bed, we found dried, crusted poop stains on the comforter. This was not fresh; it was clearly an old and unhygienic mess that had been left there from a previous guest. I have photographic evidence of this and am prepared to share it with the Better Business Bureau and Hotels.com. What made this situation even more intolerable was the behavior of your front desk staff. When I tried to explain this to him, he was immediately sarcastic, dismissive, and smirking at me. He questioned why we hadn’t noticed it the first night, which is irrelevant and insulting given the circumstances. I have stayed at this hotel many times, and I have never been treated so disrespectfully. His attitude was completely unprofessional and his refusal to offer a full refund is absolutely unacceptable. Sleeping in a bed with someone else’s dried feces is not just disgusting, it’s a serious health risk. I demand a full refund for this stay, and I will be forwarding this complaint.
6
Erin
29 de set. de 2025
·
A estadia foi de 1 noite
Room looked much nicer in the photos. Was basic and fairly clean inside but the balcony was really dirty and filled with spider webs and spiders. Literally counted 20 huge spiders so we couldn’t enjoy the balcony.
Room looked much nicer in the photos. Was basic and fairly clean inside but the balcony was really dirty and filled with spider webs and spiders. Literally counted 20 huge spiders so we couldn’t enjoy the balcony.
6
April
10 de fev. de 2025
·
A estadia foi de 1 noite
Room was updated and spacious except the bathroom which was dirty, old, and moldy. Coffee maker was filthy. Nice view of the lake with balcony. It has a lot of potential
Room was updated and spacious except the bathroom which was dirty, old, and moldy. Coffee maker was filthy. Nice view of the lake with balcony. It has a lot of potential
10
Gunner
6 de jun. de 2025
·
A estadia foi de 1 noite
Nice, clean property. Nice view. Would stay again
Nice, clean property. Nice view. Would stay again
10
Jennifer
3 de out. de 2025
·
A estadia foi de 3 noites
Nice, big rooms with a beautiful view of the lake. The room was clean and comfortable. Would recommend for the price.
Nice, big rooms with a beautiful view of the lake. The room was clean and comfortable. Would recommend for the price.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, com varandas com vista para a água e camas confortáveis; a decoração varia de moderna a antiga. Alguns hóspedes mencionam umidade, ruído ocasional de trens e Wi-Fi instável nas varandas.
Avaliações dos hóspedes relacionadas
8
Robert
22 de ago. de 2025
·
A estadia foi de 1 noite
We checked in and found the room to be nice for the cost. The only downside is that it is above a lake and the humidity in Indiana at this time of year is high so the room was humid. The A/C worked fine and cooled the room, but the level of humidity was higher then I preferred. There was no musty smell, room was clean and bed comfortable.
We checked in and found the room to be nice for the cost. The only downside is that it is above a lake and the humidity in Indiana at this time of year is high so the room was humid. The A/C worked fine and cooled the room, but the level of humidity was higher then I preferred. There was no musty smell, room was clean and bed comfortable.
8
Anne
7 de set. de 2025
·
A estadia foi de 6 noites
Loved the view
Loved the view
8
Jacalyn
26 de out. de 2024
·
A estadia foi de 2 noites
The lake view was nice, area was peaceful. You can hear the trains and the interstate, and there were some small maintenance issues. Overall a relaxing stay with a comfortable bed.
The lake view was nice, area was peaceful. You can hear the trains and the interstate, and there were some small maintenance issues. Overall a relaxing stay with a comfortable bed.
6
Daniel
2 de nov. de 2025
·
A estadia foi de 1 noite
We liked our room. Spacious and clean. Wonderful view of the lake. It looks like they are renovating some rooms so ours had some new carpet and flooring but some older cabinets and trim. All together it was a good place to stay.
We liked our room. Spacious and clean. Wonderful view of the lake. It looks like they are renovating some rooms so ours had some new carpet and flooring but some older cabinets and trim. All together it was a good place to stay.
10
Douglas
23 de set. de 2025
·
A estadia foi de 1 noite
The hotel is tucked behind a strip mall right on a small pond. The room was large and comfortable. The bed and pillows were fine. The rooms have balconies or patios so you can sit and have coffee in the morning
The hotel is tucked behind a strip mall right on a small pond. The room was large and comfortable. The bed and pillows were fine. The rooms have balconies or patios so you can sit and have coffee in the morning
8
Julie
28 de ago. de 2025
·
A estadia foi de 1 noite
This hotel/motel is set on a beautiful pond (or small lake). It appears that every room has a balcony that is cantilevered out over the water with a fantastic, peaceful view. Very unique.
This hotel/motel is set on a beautiful pond (or small lake). It appears that every room has a balcony that is cantilevered out over the water with a fantastic, peaceful view. Very unique.
6
Greg
16 de set. de 2025
·
A estadia foi de 2 noites
Key card problems. No wi-fi on balcony. Otherwise ok.
Key card problems. No wi-fi on balcony. Otherwise ok.
10
Cynthia
9 de nov. de 2025
·
A estadia foi de 1 noite
The room was so clean and spacious. The view was spectacular! The color of the fall leaves, the refraction of the sun off the lake. Morning dew rolling across the lake. Extremely quiet,in November. A Zen two day retreat. Highly recommended! Mental vacations are a necessity.
The room was so clean and spacious. The view was spectacular! The color of the fall leaves, the refraction of the sun off the lake. Morning dew rolling across the lake. Extremely quiet,in November. A Zen two day retreat. Highly recommended! Mental vacations are a necessity.
8
Laurie
24 de mai. de 2025
·
A estadia foi de 2 noites
Room felt clean but bathroom and furnishings were dated. Great lake view.
Room felt clean but bathroom and furnishings were dated. Great lake view.
10
Jennifer
3 de out. de 2025
·
A estadia foi de 3 noites
Nice, big rooms with a beautiful view of the lake. The room was clean and comfortable. Would recommend for the price.
Nice, big rooms with a beautiful view of the lake. The room was clean and comfortable. Would recommend for the price.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe costuma ser simpática e prestativa, com reparos rápidos e check-in antecipado. No entanto, o fechamento da recepção durante a noite, respostas lentas e algumas interações rudes são reclamações recorrentes.
Avaliações dos hóspedes relacionadas
10
Carmen
2 de jul. de 2025
·
A estadia foi de 1 noite
My daughters and I really enjoyed staying here. This was our first visit to the area and to Indiana Dunes. I especially loved how quiet and peaceful the hotel was. Having a balcony to view the lake was lovely. The staff was super friendly and allowed me to check in early. I look forward to staying here again!
My daughters and I really enjoyed staying here. This was our first visit to the area and to Indiana Dunes. I especially loved how quiet and peaceful the hotel was. Having a balcony to view the lake was lovely. The staff was super friendly and allowed me to check in early. I look forward to staying here again!
10
Carter
9 de ago. de 2023
·
A estadia foi de 2 noites
Angels service at the front desk was fantastic. Would recommend to anyone visiting the dunes national park
Angels service at the front desk was fantastic. Would recommend to anyone visiting the dunes national park
4
Richard
15 de mar. de 2025
·
A estadia foi de 1 noite
Terrible stay. I can forgive not having a continental breakfast because that was my fault. However, the service was also poor. Got handed a plunger with plastic to plunge our own toilet - the plastic had someone else's feces on it and was already wet. The faucet was leaky. The heater kept popping off throughout the night so we were constantly frigid. The mix of poor service, lack of a breakfast, and it was more than other hotels in the area? Worst stay I've had at a hotel.
Terrible stay. I can forgive not having a continental breakfast because that was my fault. However, the service was also poor. Got handed a plunger with plastic to plunge our own toilet - the plastic had someone else's feces on it and was already wet. The faucet was leaky. The heater kept popping off throughout the night so we were constantly frigid. The mix of poor service, lack of a breakfast, and it was more than other hotels in the area? Worst stay I've had at a hotel.
10
Trevor
26 de dez. de 2025
·
A estadia foi de 1 noite
The view over the lake was really surprising! Also, the woman at the service desk was great, very friendly and accommodating.
The view over the lake was really surprising! Also, the woman at the service desk was great, very friendly and accommodating.
2
Armandina
4 de out. de 2025
·
A estadia foi de 2 noites
I am writing to formally report a deeply unacceptable experience at the Waterbird Hotel during my recent stay, and I am demanding a full refund for the appalling conditions and the utterly disgraceful customer service I encountered. On my first night, I stayed alone in the room (room 252, second floor), and everything seemed acceptable. However, when I returned the second night with a companion, we discovered something absolutely vile. A strong odor of feces became noticeable. When we checked under the covers of the second bed, we found dried, crusted poop stains on the comforter. This was not fresh; it was clearly an old and unhygienic mess that had been left there from a previous guest. I have photographic evidence of this and am prepared to share it with the Better Business Bureau and Hotels.com. What made this situation even more intolerable was the behavior of your front desk staff. When I tried to explain this to him, he was immediately sarcastic, dismissive, and smirking at me. He questioned why we hadn’t noticed it the first night, which is irrelevant and insulting given the circumstances. I have stayed at this hotel many times, and I have never been treated so disrespectfully. His attitude was completely unprofessional and his refusal to offer a full refund is absolutely unacceptable. Sleeping in a bed with someone else’s dried feces is not just disgusting, it’s a serious health risk. I demand a full refund for this stay, and I will be forwarding this complaint.
I am writing to formally report a deeply unacceptable experience at the Waterbird Hotel during my recent stay, and I am demanding a full refund for the appalling conditions and the utterly disgraceful customer service I encountered. On my first night, I stayed alone in the room (room 252, second floor), and everything seemed acceptable. However, when I returned the second night with a companion, we discovered something absolutely vile. A strong odor of feces became noticeable. When we checked under the covers of the second bed, we found dried, crusted poop stains on the comforter. This was not fresh; it was clearly an old and unhygienic mess that had been left there from a previous guest. I have photographic evidence of this and am prepared to share it with the Better Business Bureau and Hotels.com. What made this situation even more intolerable was the behavior of your front desk staff. When I tried to explain this to him, he was immediately sarcastic, dismissive, and smirking at me. He questioned why we hadn’t noticed it the first night, which is irrelevant and insulting given the circumstances. I have stayed at this hotel many times, and I have never been treated so disrespectfully. His attitude was completely unprofessional and his refusal to offer a full refund is absolutely unacceptable. Sleeping in a bed with someone else’s dried feces is not just disgusting, it’s a serious health risk. I demand a full refund for this stay, and I will be forwarding this complaint.
6
Kim
14 de ago. de 2025
·
A estadia foi de 1 noite
We got to our room, the toilet wouldn’t flush, the tv didn’t work, fries on the floor under the table, used Kleenex on the floor by the bed. The bathroom sink behind the faucet is disgusting. Beds are not comfortable at all. There is no air in the hallways, broken hallway window, stairs look like they haven’t been vacuumed in months. We went out to get food and came back and our key cards wouldn’t work. The front desk lady was nice enough, but you could tell a lot was going on she was extremely frustrated. No reason for a hotel to be in this condition. It’s also weird they don’t serve any breakfast, which we knew when booking. But their lobby actually closes from 10pm till 8am and didn’t see that on their site. They have vending machines, which took our money and didn’t give us the product. Very disappointed and not the best start to our vacation. Luckily it was only for one night. Hotels in this area don’t have the best rating, and this one was one of the higher one with reviews. Do not stay here.
We got to our room, the toilet wouldn’t flush, the tv didn’t work, fries on the floor under the table, used Kleenex on the floor by the bed. The bathroom sink behind the faucet is disgusting. Beds are not comfortable at all. There is no air in the hallways, broken hallway window, stairs look like they haven’t been vacuumed in months. We went out to get food and came back and our key cards wouldn’t work. The front desk lady was nice enough, but you could tell a lot was going on she was extremely frustrated. No reason for a hotel to be in this condition. It’s also weird they don’t serve any breakfast, which we knew when booking. But their lobby actually closes from 10pm till 8am and didn’t see that on their site. They have vending machines, which took our money and didn’t give us the product. Very disappointed and not the best start to our vacation. Luckily it was only for one night. Hotels in this area don’t have the best rating, and this one was one of the higher one with reviews. Do not stay here.
10
David M
7 de jul. de 2025
·
A estadia foi de 1 noite
As described. Nothin fancy but nice and clean. Great staff! Nice guy
As described. Nothin fancy but nice and clean. Great staff! Nice guy
10
Lindsey
14 de dez. de 2025
·
A estadia foi de 2 noites
We had a plumbing problem and it was immediately fixed. We were swapped rooms so that it wouldnt interfere with our plans. Comfortable beds and a beautiful view of the lake.
We had a plumbing problem and it was immediately fixed. We were swapped rooms so that it wouldnt interfere with our plans. Comfortable beds and a beautiful view of the lake.
8
Heather
6 de jul. de 2025
·
A estadia foi de 1 noite
This hotel was adequate. The bed was very comfortable & the view was nice. Our toilet never did flush well. There’s no breakfast, which I didn’t notice until after I made reservations. Also, the lobby is closed from 11pm-8am. We were hoping to get on the road early, but had to wait for the lobby to open & the employee was 10 minutes late. If we come back to the area; I’d shop around & compare prices a little more, but I wouldn’t be opposed to staying here again.
This hotel was adequate. The bed was very comfortable & the view was nice. Our toilet never did flush well. There’s no breakfast, which I didn’t notice until after I made reservations. Also, the lobby is closed from 11pm-8am. We were hoping to get on the road early, but had to wait for the lobby to open & the employee was 10 minutes late. If we come back to the area; I’d shop around & compare prices a little more, but I wouldn’t be opposed to staying here again.
6
Rachel
9 de jul. de 2024
·
A estadia foi de 1 noite
The property is very old and in disrepair. There was garbage on the floor of the hallway. The balconies feel unsafe as if they are rotting. The door to my balcony did not lock. The lake smells very bad, which is no one’s fault but you might not want to sit on that sketchy balcony. The worst part is the service because you need to use a phone on the wall to call for someone to come to the lobby. Oat check in and check out I was waiting for more than half an hour with no one answering. I finally just left. Not the person on duty’s fault necessarily but poor policy and worth considering if you are traveling alone or are in a rush.
The property is very old and in disrepair. There was garbage on the floor of the hallway. The balconies feel unsafe as if they are rotting. The door to my balcony did not lock. The lake smells very bad, which is no one’s fault but you might not want to sit on that sketchy balcony. The worst part is the service because you need to use a phone on the wall to call for someone to come to the lobby. Oat check in and check out I was waiting for more than half an hour with no one answering. I finally just left. Not the person on duty’s fault necessarily but poor policy and worth considering if you are traveling alone or are in a rush.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Conveniente para Indiana Dunes e próximo a restaurantes e lojas, localizado atrás de uma área comercial, mas geralmente tranquilo à beira do lago. Alguns hóspedes mencionam trens audíveis.
Avaliações dos hóspedes relacionadas
10
Vanessa
3 de set. de 2025
·
A estadia foi de 1 noite
Conveniently located! You pull into the parking lot and once you enter your room, it’s full serene privacy in the back! Unexpected!
Conveniently located! You pull into the parking lot and once you enter your room, it’s full serene privacy in the back! Unexpected!
8
Anne
18 de mai. de 2025
·
A estadia foi de 1 noite
Our room was large and included a refrigerator, microwave, and table that we used to make our own quick meals. The price is reasonable and the location is in close proximity to restaurants and a grocery store. The location is great for exploring Indiana Dunes National and State Parks.
Our room was large and included a refrigerator, microwave, and table that we used to make our own quick meals. The price is reasonable and the location is in close proximity to restaurants and a grocery store. The location is great for exploring Indiana Dunes National and State Parks.
8
Julie
28 de ago. de 2025
·
A estadia foi de 1 noite
This hotel/motel is set on a beautiful pond (or small lake). It appears that every room has a balcony that is cantilevered out over the water with a fantastic, peaceful view. Very unique.
This hotel/motel is set on a beautiful pond (or small lake). It appears that every room has a balcony that is cantilevered out over the water with a fantastic, peaceful view. Very unique.
10
Joseph
4 de set. de 2025
·
A estadia foi de 1 noite
Nice little escape, just a short walk from all kinds of civilization.
Nice little escape, just a short walk from all kinds of civilization.
8
mary
29 de ago. de 2025
·
A estadia foi de 1 noite
Close to Indiana Dunes National Park!
Close to Indiana Dunes National Park!
10
Katherine
29 de jun. de 2025
·
A estadia foi de 1 noite
I was traveling for business and needed a location that was safe, easily accessible to the highway, and reasonably priced. I was very pleased with this location. The room was comfortable and quiet. The property has some age to it, but is clean and well-maintained.
I was traveling for business and needed a location that was safe, easily accessible to the highway, and reasonably priced. I was very pleased with this location. The room was comfortable and quiet. The property has some age to it, but is clean and well-maintained.
8
David
12 de ago. de 2025
·
A estadia foi de 2 noites
This hotel is relatively close to Indiana Dunes National Park, there are several options for eating that are close by, and the room was pretty basic, but clean, quiet, and comfortable. I stayed there 2 days, and felt that it was satisfactory for what it is.
This hotel is relatively close to Indiana Dunes National Park, there are several options for eating that are close by, and the room was pretty basic, but clean, quiet, and comfortable. I stayed there 2 days, and felt that it was satisfactory for what it is.
8
Jill
21 de set. de 2025
·
A estadia foi de 1 noite
Even though the Inn is at the back of a fairly busy shopping area, once you are at the Inn, it is very quiet and clean, with spacious rooms. It was also very nice to wake up in the morning and be able to enjoy coffee by the small lake while sitting on the room's private balcony.
Even though the Inn is at the back of a fairly busy shopping area, once you are at the Inn, it is very quiet and clean, with spacious rooms. It was also very nice to wake up in the morning and be able to enjoy coffee by the small lake while sitting on the room's private balcony.
8
Erica
9 de set. de 2024
·
A estadia foi de 2 noites
The location and surrounding area is really nice. The beds were not very comfortable though—maybe the king size bed would have been better. Walkable to several restaurants—and Chesterton always has nice food in general.
The location and surrounding area is really nice. The beds were not very comfortable though—maybe the king size bed would have been better. Walkable to several restaurants—and Chesterton always has nice food in general.
8
Rosemarie
12 de mai. de 2023
·
A estadia foi de 2 noites
Nice setting and convenient location.
Nice setting and convenient location.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã não está incluído e os hóspedes dependem de opções próximas. Várias avaliações mencionaram o desejo de ter pelo menos café no lobby.
Avaliações dos hóspedes relacionadas
6
Laraib
7 de jul. de 2025
·
A estadia foi de 2 noites
The pillows were dreadful. The coffee machine was in the toilet, and probably decades old. No room service - no one to make the bed, or provide clean towels. Excellent views of the lake. Great air con. Nice sized room. Clean.
The pillows were dreadful. The coffee machine was in the toilet, and probably decades old. No room service - no one to make the bed, or provide clean towels. Excellent views of the lake. Great air con. Nice sized room. Clean.
10
Michael
17 de jun. de 2025
·
A estadia foi de 1 noite
Great hotel for the price. Did not provide breakfast, but cheaper than most that did. Clean and quiet. Grocery store and a couple fast food restraints in walking distance.
Great hotel for the price. Did not provide breakfast, but cheaper than most that did. Clean and quiet. Grocery store and a couple fast food restraints in walking distance.
4
Caith
10 de set. de 2025
·
A estadia foi de 1 noite
To begin with, right when you walk in the front door, the smell is stale and musty. The hotel is dated, dingy, and overall not very appealing. Water pressure is weak, and the hot water is just lukewarm. The carpets were pretty gross and not vacuumed. To top it all off -- they don't even provide coffee in the morning. No breakfast is fine, but no coffee. Deal breaker.
To begin with, right when you walk in the front door, the smell is stale and musty. The hotel is dated, dingy, and overall not very appealing. Water pressure is weak, and the hot water is just lukewarm. The carpets were pretty gross and not vacuumed. To top it all off -- they don't even provide coffee in the morning. No breakfast is fine, but no coffee. Deal breaker.
10
Katrina
3 de ago. de 2025
·
A estadia foi de 1 noite
I loved the experience however, they need to include a complimentary breakfast in the morning, I’ve paid less for hotel stays with the breakfast
I loved the experience however, they need to include a complimentary breakfast in the morning, I’ve paid less for hotel stays with the breakfast
8
Bert
12 de jun. de 2023
·
A estadia foi de 1 noite
I liked the convenience of the hotel to the Indiana Dunes National Park. I do wish that the hotel served breakfast.
I liked the convenience of the hotel to the Indiana Dunes National Park. I do wish that the hotel served breakfast.
8
edward
16 de out. de 2023
·
A estadia foi de 2 noites
Clean and comfortable rooms. Nice view of the lake and balcony right on the water. If looking for pool/ indoor pool, weight room, bar/restaurant then this is not the place for you. Local fast food and grocery and other shops close by.
Clean and comfortable rooms. Nice view of the lake and balcony right on the water. If looking for pool/ indoor pool, weight room, bar/restaurant then this is not the place for you. Local fast food and grocery and other shops close by.
8
David
12 de ago. de 2025
·
A estadia foi de 2 noites
This hotel is relatively close to Indiana Dunes National Park, there are several options for eating that are close by, and the room was pretty basic, but clean, quiet, and comfortable. I stayed there 2 days, and felt that it was satisfactory for what it is.
This hotel is relatively close to Indiana Dunes National Park, there are several options for eating that are close by, and the room was pretty basic, but clean, quiet, and comfortable. I stayed there 2 days, and felt that it was satisfactory for what it is.
8
Heather
6 de jul. de 2025
·
A estadia foi de 1 noite
This hotel was adequate. The bed was very comfortable & the view was nice. Our toilet never did flush well. There’s no breakfast, which I didn’t notice until after I made reservations. Also, the lobby is closed from 11pm-8am. We were hoping to get on the road early, but had to wait for the lobby to open & the employee was 10 minutes late. If we come back to the area; I’d shop around & compare prices a little more, but I wouldn’t be opposed to staying here again.
This hotel was adequate. The bed was very comfortable & the view was nice. Our toilet never did flush well. There’s no breakfast, which I didn’t notice until after I made reservations. Also, the lobby is closed from 11pm-8am. We were hoping to get on the road early, but had to wait for the lobby to open & the employee was 10 minutes late. If we come back to the area; I’d shop around & compare prices a little more, but I wouldn’t be opposed to staying here again.
8
Joelle
4 de dez. de 2024
·
A estadia foi de 1 noite
Beautiful views. Large rooms with comfortable beds. Reasonable rates and friendly staff. Needs some updates here and there, but overall, a nice place to stay. No continental breakfast, but maybe a nice big pot of fresh coffee would of been appreciated rather than the little weak brew they have in the room. Dunkin was across the street, so we didn't have to go far for a fix. LOL
Beautiful views. Large rooms with comfortable beds. Reasonable rates and friendly staff. Needs some updates here and there, but overall, a nice place to stay. No continental breakfast, but maybe a nice big pot of fresh coffee would of been appreciated rather than the little weak brew they have in the room. Dunkin was across the street, so we didn't have to go far for a fix. LOL
8
Eileen
6 de ago. de 2025
·
A estadia foi de 3 noites
How can a person not love being right on a lake with swans and turtles and fish and pelicans and swifts and other birds. The view is amazing and the balcony brings it all up close to you. My only regret was not having enough time to enjoy it. The room was a lot nicer than I expected from some of the reviews and it was a bit disappointing not to have breakfast offered. However, I am at a hotel now that does serve breakfast, but I don’t get up in time for it. The room itself was quite adequate and comfortable. The air conditioner at night was a bit of an issue for me however, that was a minor thing because it kept me cool. I’d enjoy coming back to this property again.
How can a person not love being right on a lake with swans and turtles and fish and pelicans and swifts and other birds. The view is amazing and the balcony brings it all up close to you. My only regret was not having enough time to enjoy it. The room was a lot nicer than I expected from some of the reviews and it was a bit disappointing not to have breakfast offered. However, I am at a hotel now that does serve breakfast, but I don’t get up in time for it. The room itself was quite adequate and comfortable. The air conditioner at night was a bit of an issue for me however, that was a minor thing because it kept me cool. I’d enjoy coming back to this property again.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
2
Carrie
há 2 semanas
·
A estadia foi de 1 noite
This hotel was a complete catfish. The picture show a nice modern looking hotel. When you walk in the lobby, it smells so bad of mold that we almost wanted to turn around, but we have no other choice but to stay there. The room was a little bit better, however, I got out of the shower and grabbed a towel that was completely dirty with God knows what on it. I’ve never experienced that before. Also never try to get an early check-in at this place because they will lie to you on the phone and tell you that you can and then when you get there, you still have to wait until 3 o’clock. Would absolutely not recommend if you like a clean place that you feel good about staying.
This hotel was a complete catfish. The picture show a nice modern looking hotel. When you walk in the lobby, it smells so bad of mold that we almost wanted to turn around, but we have no other choice but to stay there. The room was a little bit better, however, I got out of the shower and grabbed a towel that was completely dirty with God knows what on it. I’ve never experienced that before. Also never try to get an early check-in at this place because they will lie to you on the phone and tell you that you can and then when you get there, you still have to wait until 3 o’clock. Would absolutely not recommend if you like a clean place that you feel good about staying.
4
Deborah
há 3 semanas
·
A estadia foi de 2 noites
The view was nice. The room felt cold and damp. Not sure what material the sheets were. Certainly not cotten. Bed was not comfortable. I canceled my 2nd night.
The view was nice. The room felt cold and damp. Not sure what material the sheets were. Certainly not cotten. Bed was not comfortable. I canceled my 2nd night.
10
Tim
há 4 semanas
·
A estadia foi de 2 noites
Room and bathroom were clean. Everything worked inclueding the iron. Stores and food places very close. Attended a wedding at the very nice venue right next door, can't remember the name, sorry. Nice view of the lake, balcony over hangs the water pretty cool. AC worked great, I had a very comfortable stay very convenient for the wedding I attended.
Room and bathroom were clean. Everything worked inclueding the iron. Stores and food places very close. Attended a wedding at the very nice venue right next door, can't remember the name, sorry. Nice view of the lake, balcony over hangs the water pretty cool. AC worked great, I had a very comfortable stay very convenient for the wedding I attended.
10
Robin
mês passado
·
A estadia foi de 1 noite
The hotel is a little older, but the room was super clean and large. We loved watching the turtles and the geese from the balcony! The parking was also convenient.
The hotel is a little older, but the room was super clean and large. We loved watching the turtles and the geese from the balcony! The parking was also convenient.
8
Randy
12 de ago. de 2026
·
A estadia foi de 2 noites
Felt the property could have been very good. It has a super cool setting and rooms over the water was fun. However the room was not so good. It needs better cleaning protocols.
Felt the property could have been very good. It has a super cool setting and rooms over the water was fun. However the room was not so good. It needs better cleaning protocols.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:00
Antes das 11:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Mais barato
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-14: 126.07021275567627USD
- 2026-09-15: 126.07021275567627USD
- 2026-09-16: 124.73333871899415USD
- 2026-09-17: 124.73333871899415USD
- 2026-09-18: 176.70426628051757USD
- 2026-09-19: 176.70426628051757USD
- 2026-09-20: 124.73333871899415USD
- 2026-09-21: 124.73333871899415USD
- 2026-09-22: 125.12629204788207USD
- 2026-09-23: 125.12629204788207USD
- 2026-09-24: 125.12629204788207USD
- 2026-09-25: 208.54440984869385USD
- 2026-09-26: 208.54440984869385USD
- 2026-09-27: 125.12629204788207USD
- 2026-09-28: 125.12629204788207USD
- 2026-09-29: 126.07021275567627USD
- 2026-09-30: 125.12629204788207USD
- 2026-10-01: 135.54618796279908USD
- 2026-10-02: 208.54440984869385USD
- 2026-10-03: 208.54440984869385USD
- 2026-10-04: 125.12629204788207USD
- 2026-10-05: 125.12629204788207USD
- 2026-10-06: 125.8260660401001USD
- 2026-10-07: 125.12629204788207USD
- 2026-10-08: 126.07021275567627USD
- 2026-10-09: 208.54440984869385USD
- 2026-10-10: 208.54440984869385USD
- 2026-10-11: 125.12629204788207USD
- 2026-10-12: 125.12629204788207USD
- 2026-10-13: 125.12629204788207USD
- 2026-10-14: 125.8260660401001USD
- 2026-10-15: 135.54618796279908USD
- 2026-10-16: 187.68477713708495USD
- 2026-10-17: 187.68477713708495USD
- 2026-10-18: 125.8260660401001USD
- 2026-10-19: 125.12629204788207USD
- 2026-10-20: 125.8260660401001USD
- 2026-10-21: 125.8260660401001USD
- 2026-10-22: 125.8260660401001USD
- 2026-10-23: 167.7680880534668USD
- 2026-10-24: 166.8356370302124USD
- 2026-10-25: 125.8260660401001USD
- 2026-10-26: 104.85146360494996USD
- 2026-10-27: 104.85146360494996USD
- 2026-10-28: 104.26724030264282USD
- 2026-10-29: 104.85146360494996USD
- 2026-10-30: 104.85146360494996USD
- 2026-10-31: 104.91077498977661USD
- 2026-11-01: 104.26724030264282USD
- 2026-11-02: 104.85146360494996USD
- 2026-11-03: 104.85146360494996USD
- 2026-11-04: 105.04685315808105USD
- 2026-11-05: 105.05252198144531USD
- 2026-11-06: 104.85146360494996USD
- 2026-11-07: 105.08728313589478USD
- 2026-11-08: 104.26724030264282USD
- 2026-11-09: 105.05252198144531USD
- 2026-11-10: 104.26724030264282USD
- 2026-11-11: 104.85146360494996USD
- 2026-11-12: 105.07380647662353USD
- 2026-11-13: 115.56495879702759USD
- 2026-11-14: 115.3423606522522USD
Este alojamento não oferece check-in fora de horas. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Acesso aos quartos através de dispositivo móvel.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
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Serviços de limpeza
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Lavagem de roupa própria
Geral
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Wheelchair Accessible (Limited)
Internet
Wi-fi gratuito
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Estacionamento gratuito
Parking (Limited)
Parking Onsite
Atividades
Mobiliário de exterior