Sirene Belek Hotel

Har bott på Sirene ett antal gånger och varit nöjd. Den här gången var det mycket sämre. Städning av rummet var väldigt dålig och trots att vi klagade blev det inte mycket bättre. Rummet som vi fick var väldigt slitet. Långt ifrån 5 stjärnor.

Abendessen sehr schlecht organisiert und zu laut. Personal sagt teilweise, dass man selbst eine Platz suchen soll. Russische Touristen äußerst unangenehm.

Room and parts of the hotel were very nice, others requiring update. Main restaurant experience not for the feint of heart in the middle of summer holiday season and though food choice was reasonable, quality not as hoped. €20 per person à la carte worth it and eating at Bohemia for €50 per person was nice, but for one of us getting a bit sick, likely from a shellfish dish. There are two distinct hotels, Bohemia looks far better and would have been worth paying the extra (à la carte restaurants included, upgraded rooms, beach facilities etc). Pools good, food and drinks availability was reasonable, no pool service though (even for towels). All sun beds towelled up by mid morning but many-to-most unoccupied. No attempts by the hotel to prevent towel placement nor clear away used but now unoccupied beds. Always seemed to be bin bags left in the area outside our room. Lots of staff, most generally helpful, except strangely Guest Services who seemed completely disinterested / unapproachable / unknowledgeable when asked to assist with bookings etc. From a service perspective, not what I’ve come to expect from a 5 star hotel.

Wir waren in den Bohemien Suits und ich muss sagen das alles gestimmt hat. Das Essen war ausgezeichnet, der eigene Strandabschnitt und auch unsere Suit. Die Mitarbeiter waren alle sehr höflich zuvorkommend und sehr hilfsbereit. Für uns war es ein schöner Urlaub und gerne wieder

It was nice